Ashley Court

9 Reservoir Road, Kettering NN16 9QT
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9.7 100 Reviews
  • Ashley Court, Kettering
Located in a pleasant residential area of Kettering, Ashley Court Care Home has pleasant residential surroundings that are ideal for individuals with care needs to continue to pursue an independent and fulfilling lifestyle.

The home's friendly team are welcoming to visitors, while being experienced in delivering person-centred care methods using modern systems and technology.

Dementia care is practised at Ashley Court along with residential care, where a sensory garden and relaxation room proves a popular addition amongst all individuals.

New build granted by local Council - The owner of Ashley Court is to set a set for the work to commence by adding further 20 plus beds.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £850
  • Self-Funded Residential Dementia Care: from £945
  • RESPITE Self-Funded Residential Care: from £850
  • RESPITE Self-Funded Residential Dementia Care: from £945

The home provides Activity indoor and outdoor. Ashley Court believe in fund raising and the company support in activities.
Hairdresser visits weekly and choices/styles are listened too. These charges are separate to the fees / Chiropodist visits 6-8 weekly and these are also charged separately.
Top up is reviewed- this is discussed on enquiry. The home accepts funded and private clients including 12 week dis-regard.


Trained staff covering the home 24/7 The manager Jacqui is available and works closely with her Deputy Kat.

These prices are only a guideline, please contact Ashley Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jacqui Marks (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (38)

Visiting

  • Visitors are always welcome at any time - please try to avoid mealtimes to allow protected meals.

Parking

  • Ashley Court has private parking to the side of the home.

Total of 100, showing 1-20
9.7

Ashley Court has a Review Score of 9.7 (9.673) out of 10, based on 13 reviews in the last 2 years. Over all time Ashley Court has 100 reviews.

Overall Experience

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Overall Experience  Overall Experience 4.0 out of 5

Having visited my sister numerous times. I have such comfort knowing she is being very well cared for, I can see how happy she is, hearing her laughing and enjoying the company of the fellow residents. The staff are a friendly bunch and make a good team, they are always welcoming on my visits and assist
if I have any questions or concerns. They interact well with the resident and do their best to keep them all occupied. Ashley Court is a nice residential home with a nice, friendly atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Ashley court. The staff are very considerate and kind. She enjoys the entertainment that they work hard to provide. All medical needs are taken care of quickly and effectively.

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Overall Experience  Overall Experience 5.0 out of 5

Lots of activities throughout the month and lots of opportunities for the residents to participate. Care is at the front of everything that is done. Medical issues were taken care of promptly.

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Overall Experience  Overall Experience 4.0 out of 5

A nice friendly care home. Not to big, not to small. Easy parking for visitors. Clean with good atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

We're always made welcome when we visit. Everywhere always clean, friendly, helpful staff and management. Plenty of food & drink. A wide variety of activities for residents to take part in.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff for putting on an excellent party and supply of delicious assorted sandwiches and patisseries for my father-in-law's 100th birthday and for all the other care and attention he receives whilst in the home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for 18 months now. I am very pleased with the spacious, well-equipped room which is bright and airy and the care Mum receives. I no longer worry about her care, all the carers are friendly and professional and always make me feel welcome. The home is always calm, clean
and well-organised. Mum is very happy here.

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Overall Experience  Overall Experience 5.0 out of 5

After initial reservations and a few unnecessary panics and worries my stepfather's stay was terrific. It was lovely, as a visitor to be welcomed with smiles, nothing too much trouble for anyone and everyone was so helpful. It was wonderful to see the improvement in my stepfather's mental and physical
health. Thank you to everyone at Ashley Court.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashley Court for 10 years and throughout this time has received fantastic care relevant to her needs. All the staff have been extremely caring and supportive to my mother and myself over the years. It has been extremely reassuring to me and other family members knowing
the level of care being provided to my mother.
At all times I have been fully informed of Mother's situation and needs.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent, couldn't fault them at all. From when Mum went in, in April 2022 they have been amazing.
They nursed Mum from Feb to March, all came in and saw her, made sure she was okay. We were in there every day and always made sure we were okay as well.
I don't have anything negative to say at all.

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Overall Experience  Overall Experience 5.0 out of 5

I have been married to my husband for over 50 years. His is a complex case, not only dementia. He has brain damage and heart issues. He has had Autism from birth and displays the behaviour of a 2-year-old with little emotional development. He was devastated when his mother died. He was looking for her
replacement.
He has no experience of group living, no empathy, no sympathy with others and he sees the world differently. He is highly intelligent and can speak about perceived injustices. Because sometimes he can be very articulate, professionals believe what he says.
I support the manager and her team 100%. With compassion and tact, they manage his compulsive hoarding and his frequent finding fault. They often accommodate his wishes just as his mother did. Bless them all!

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Overall Experience  Overall Experience 4.0 out of 5

All staff are caring and helpful, ensuring Mum has fresh drinks etc and always encouraging her to eat and drink (even though she often refuses).
Visiting at any time of the day or night to help us. At all times, trying to make Mother comfortable.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has recently had an operation, she came back to Ashley (her home for the last 6 years). The manager and assistant manager and all staff looked after Mum with great care and dignity. I can't thank them enough. They all work as a great team.

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Overall Experience  Overall Experience 4.0 out of 5

My mum moved into Ashley Court approximately 3 months ago after a hospital stay. Mum was very reluctant to move into care but following the passing of her husband, we realised he could no longer live alone. So far, and the family have been pleased with the running of Ashley. Mum has a lovely room overlooking
the pretty new garden. Her room is lovely and bright and kept clean. Staff seemed to always be very busy doing what they can for the residents. Mum has still not settled but this is no reflection on Ashley Court, I don't think she would settle anywhere and just wants to go back to how things were before. If we ever have any concerns I have found the manager who's been very proactive in getting things resolved and staff also keep in touch if necessary. With the exception of more staff required, to date we have been very pleased with Mum's stay at Ashley Court.

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Overall Experience  Overall Experience 5.0 out of 5

Ease of visiting with my children. Happy and caring staff. My grandma is treated with respect and care. Yummy home-cooked food. They do lots of activities and parties and have lots of events for the residents.

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Overall Experience  Overall Experience 4.0 out of 5

I had been very upset about the prospect of my dad being placed initially for assessment at Ashley Court from the hospital to the present day, I have been reassured that Ashley Court is the care home for my dad. They (the staff) have been taking very good care of my dad and I am very grateful to the
staff for all the support they give him. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

I can get to sleep at night knowing my father-in-law is being looked after by the staff at Ashley Court.

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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and support with an emphasis on individual needs.

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Overall Experience  Overall Experience 5.0 out of 5

A caring and friendly home. My mother had dementia and the staff were very supportive and willing to help her with the daily tasks.

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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed here for a short while whilst we tried to find a home closer to where Mum lives. I found the staff very friendly and caring and they kept me informed of any concerns regarding Mum. They still do lateral flows which I think is a good thing as this protects the staff and residents. The
home is clean and well looked after. A big thank you to everyone who cared for Mum also the activities were very well organised.

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Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Ashley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.673 for Ashley Court is calculated as follows: ( (113 Excellents x 5) + (35 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 156 Ratings = 4.673

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashley Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

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Meet the Team (4)

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Jacqui Marks

Job Title: Registered Manager

Joined: 2014

I began my journey at Ashley Court in 2014 as Deputy Manager, and in 2016, I was honoured to become the Registered Manager. But my path in care started much earlier—when I was just 17 years old. From the very beginning, I knew that caring for others wasn’t just a job for me; it was a calling.


Over the years, I’ve grown both personally and professionally. I’ve gained my NVQ Level 2, 3, and 5 in Health and Social Care, but more importantly, I’ve gained years of experience, countless memories, and a deep understanding of what it truly means to be there for someone—especially when they need it most.


Being a manager is not without its challenges, but it’s also one of the most rewarding parts of my life. I’m so proud to lead a team of kind, dedicated individuals who give their all every day. And what means the most to me is that, despite my responsibilities, I still get to be close to our residents—listening to their stories, sharing in their laughter, offering comfort in difficult times.


There’s something truly special about being able to make someone feel safe, heard, and cared for. That’s what fills my heart and keeps me going. I feel incredibly lucky to do what I love, surrounded by people who inspire me every single day.

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Katalin Varine Csizik

Job Title: Head of Care

Joined: 2014

I began my journey at Ashley Court in 2014 as a care assistant. With my previous experience, I quickly embraced the role of senior care assistant, working closely with residents to ensure they received the compassionate, personalized care they deserved. To further develop my skills, I earned my NVQ Level 4 in Health and Social Care


In 2018, I was promoted to deputy manager, a role that allowed me to combine hands-on care with broader leadership responsibilities. I thoroughly enjoyed the challenge of balancing administrative tasks with the genuine, everyday interactions that define our residents. It was a period of significant growth, both for myself and for the team I was proud to support.


Recently, I made the decision to step down from my deputy manager position to become the Head of Care. This change wasn’t about stepping away from leadership; rather, it was about reconnecting with what truly brings me joy—being directly involved in care. I wanted more time to focus on helping our residents enjoy a high quality of life, with compassion and respect as the cornerstones of every interaction.


I am incredibly proud to be part of Ashley Court, where each day offers the opportunity to touch lives, share smiles, and build a nurturing environment for our residents. It is an honour to work in a place that feels like home for so many, and I am excited to continue making a positive impact with every step I take.

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Vidhushi Liyanage

Job Title: Head chef

Joined: 2021

I was born and raised in Sri Lanka, where I worked as a professional actress & voice artist. Performing was my passion and identity. But when I moved to the UK, everything changed.


Looking for part-time work, I applied for a Kitchen Assistant role at Ashley Court in 2021. One day, when the chef called in sick, I was asked to step in. Watching the residents enjoy the meal I’d prepared sparked something in me — the same joy I once felt on stage. I realised food, like art, can touch hearts.


That day, I found a new stage — the kitchen.


I spoke with my manager, Jacqui, and asked if she would consider me for the role of Second Chef. With her support, I stepped into the role just six months after joining, and I threw myself into learning. I earned my Level 2 Food Hygiene and Safety for Catering, as well as my Level 2 HACCP for Catering qualification.


In 2022, I became the Chef at Ashley Court and Head Chef in 2024. Cooking is my passion, and I put love, care, and intention into every meal I prepare to bring comfort to our residents. Watching them enjoy the food I create gives me a sense of peace and purpose that words cannot fully express.


Ashley Court isn’t just where I work — it’s where I found myself again. This is more than a job to me. It’s where my heart belongs, and I would happily do it for the rest of my life.

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Tina Smith

Job Title: Activity Co-ordinator

Joined: 2018

I was inspired to become an activity coordinator while working as a chef in another care home. I never expected to be given this opportunity, as being a chef was all I knew. A friend recommended me to the manager, and I've never looked back since. I started at Ashley Court in November 2018 and began my NAPA activity training in February 2019.


This job is incredibly rewarding on an emotional level. I have the privilege of providing activities and entertainment that residents might be missing out on. It’s amazing to see them happy, smiling, laughing, and having fun. I also find it fulfilling to help new residents settle into their new home, offering support as they cope with fear and anxiety while making new friends.


Now that I have been in this role for so long, I couldn't imagine doing anything else.

Frequently Asked Questions about Ashley Court

What types of Care is Ashley Court registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashley Court have?

There are 38 Single Rooms.

What are the Facilities & Services at Ashley Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashley Court to the centre of Kettering?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Court to verify any information. View our terms and conditions. Ashley Court has an Enhanced Service - more info.