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Ashley Court

9 Reservoir Road, Kettering, Northamptonshire NN16 9QT
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Staff 100%. Very pleased with the everyday runnings and care. I would highly recommend!N A(Son of Resident/Service User)
Ashley Court, Kettering
I can't thank the staff enough for all that they do for all the residents and visitorsAngela B(Friend of Resident/Service User)
Ashley Court, Kettering
Her room was clean and pleasant and her bed looked very comfortableBarry S(Husband of Resident/Service User)
Ashley Court, Kettering

Located in a pleasant residential area of Kettering, Ashley Court Care Home has pleasant residential surroundings that are ideal for individuals with care needs to continue to pursue an independent and fulfilling lifestyle.

The home's friendly team are welcoming to visitors, while being experienced in delivering person-centred care methods using modern systems and technology.

Dementia care is practised at Ashley Court along with residential care, where a sensory garden and relaxation room...  

Care Provided by Ashley Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,300£1,000 - £1,300
Residential Dementia Care£1,000 - £1,300£1,000 - £1,300
The home provides Activity indoor and outdoor. Ashley Court believe in fund raising and the company support in activities.
Hairdresser visits weekly and choices/styles are listened too. These charges are separate to the fees / Chiropodist visits 6-8 weekly and these are also charged separately.

Top up is reviewed- this is discussed on enquiry. The home accepts funded and private clients including 12 week dis-regard.

Trained staff covering the home 24/7 The manager Jacqui is available and works closely with her Deputy Kat.

Contact Ashley Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jacqui Marks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (38)

Visiting

  • Visitors are always welcome at any time - please try to avoid mealtimes to allow protected meals.

Parking

  • Ashley Court has private parking to the side of the home.

Ashley Court Reviews (113)

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9.8

Ashley Court has a Review Score of 9.8 (9.770) out of 10, based on 21 reviews in the last 2 years. Over all time Ashley Court has 113 reviews.

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Review from P B (Sister of Resident) published on 9 September 2019 Submitted via Postal Card
Overall Experience
My sister has recently moved to Ashley Court to be nearer to me. Her previous home was very large and the contrast to here is amazing.

She and I have been made to feel so welcome, her room is more spacious and is kept very clean and tidy. I know she will be Ok here.

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Review from D D (Uncle of Resident) published on 31 July 2019 Submitted via Postal Card
Overall Experience

My uncle has been a resident here for nearly three years. The staff have been very caring and helpful with my uncle who has had several health issues. They encouraged him to keep up his interest in gardening and he maintained the garden during his time there. Unfortunately, my uncle passed away and they have been very helpful and supportive.

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Review from Gillian C (Daughter of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience
My mother suffers from Alzheimers and the month she spent in hospital prior to going into Ashley Court, she had deteriorated considerably. However, since being at Ashley Court, which is only 3 weeks, she has improved so much. The staff are unfailingly kind and there is a cheerful atmosphere. There are plenty of activities should residents wish to take advantage of these.

Overall I am very happy with the manager and the team at Ashley Court.

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Review from G D (Sister of Resident) published on 15 July 2019 Submitted via Postal Card
Overall Experience
After visiting my brother, I thought the home was lovely, very clean and friendly.

Every patient looked spotless and happy.

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Review from Bernard G (Brother of Resident) published on 27 June 2019 Submitted via Postal Card
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Was very happy and well looked after.

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Review from C H (Niece of Resident) published on 17 June 2019 Submitted via Postal Card
Overall Experience

I come to visit my aunt from time to time and I find her happy, clean and well looked after thanks to the kind and helpful staff. Well done and thank you.

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Review from J P (Daughter of Resident) published on 14 June 2019 Submitted via Postal Card
Overall Experience

Not happy. Mum had to be locked in her room to stop residents from going in and going through her belongings. Medication and creams not being administered when prescribed. Personal hygiene not happy with. Not updated with information concerning wellbeing. Room too hot and stuffy. No handrail in the toilet, even after requesting for one to be put in. Mum had a fall and no one knew about it. Why did it happen when sensor mat was in place? My theory is it wasn't plugged in!

Reply from Jacqui Marks, Home Manager at Ashley Court

We are sorry to hear that you are not happy with the service at Ashley Court. We always strive to provide the best service at our home and we take all complaints seriously and would like to invite you to come in and discuss the issues you have raised in the review.

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Review from P C (Sister of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience
My sister has been at Ashley Court for three weeks now, having been transferred here from hospital.
She has settled well and seems very comfortable.
The staff are all caring and very kind and work well together under the manager.

It's a great relief to know that my sister is under the best of care. The manager's door is always open for residents and visitors. Well done!

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Review from Morag C (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

The staff and residents of Ashley Court have been so kind and welcoming to my mother. I have been impressed by the individual care that is being given to my mother. Mum is encouraged to take part in the daily activities and she is loving the garden. When sad mum gets 1:1 chats with staff. The home is more than I expected thank you.

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Review from D P (Brother of Resident) published on 10 May 2019 Submitted via Postal Card
Overall Experience

I found the standard of care by the staff very good on my visit and my sister seemed very content in Ashley Court. The manager was very informative and helpful.

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Review from Barry S (Husband of Resident) published on 26 March 2019 Submitted via Postal Card
Overall Experience

My wife was very happy once she had settled. The staff were very pleasant and helpful. Her room was clean and pleasant and her bed looked very comfortable. When we visited my wife always seemed happy and the staff were always pleased to assist if we had a problem (once she mislaid her teeth). The only problem that we had was that she lost her glasses.

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Review from Karen H (Daughter of Resident) published on 20 March 2019 Submitted via Postal Card
Overall Experience
Although this home was not the most "upmarket" with regards to its decor recent improvements have been made and this is more than made up by the care given by the amazing team who go over and above on a daily basis even though they are stretched to their limits.

I'm happy that my mum was cared for here and I always felt supported too. Thank you Ashley Court.

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Review from David R (Son of Resident) published on 11 March 2019 Submitted via Postal Card
Overall Experience

The Ashley Court residential care home continues to provide excellent care for my mother. I feel 100% confident that all of her needs are taken care of, physically and socially. I am always relaxed to know that she is being looked after 24 hours per day.

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Review from Irene T (Daughter-in-law of Resident) published on 7 March 2019 Submitted via Postal Card
Overall Experience

An excellent care home where the staff are the most caring, patient people I have ever met.

They provide a safe environment where we know that all of my mother-in-law's needs are attended to.

We thank all of them.

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Review from Peter P (Son-in-law of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

On behalf of the family that have visited the care home they are very pleased with all the care and entertainment that they put on for residents and visitors. They are always on the go.

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Review from M P (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card
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I have been in touch with the Ashley Care Home since January this year and I am very pleased with the care my dad is getting he is more relaxed knowing that he has people there around to look after him.

The staff are very friendly and helpful.

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Review from Janice R (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card
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My father is treated with care and respect. He is always clean and comfortable when we visit and seems to be happy and at ease.

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Review from Stuart B (Son of Resident) published on 18 January 2019 Submitted via Postal Card
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My mother has been in the home for a few years and receives a high level of care and is very happy with her surroundings and the personal treatment that they offer. We would have no hesitation to recommend the home to others.

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Review from A H (Daughter of Resident) published on 28 December 2018 Submitted via Postal Card
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My mother has lived at Ashley Court since 2014 and the carers really look after her well, they also looked after my husband for many years sadly he passed away but the care was fantastic. Well done Ashely Court keep up the good work.

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Review from C B (Son of Resident) published on 21 December 2018 Submitted via Postal Card
Overall Experience

As my parent has hearing and slight problems it is difficult to be included in group activities. One to one conversations help to keep her ticking over. Staff are approachable and helpful and engage with her.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 October 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Ashley Court.

Meet the Team (4)

Jacqui Marks
Jacqui MarksJob Title:Registered ManagerJoined: 2014

I began my journey at Ashley Court in 2014 as Deputy Manager, and in 2016, I was honoured to become the Registered Manager. But my path in care started much earlier—when I was just 17 years old. From the very beginning, I knew that caring for others wasn’t just a job for me; it was a calling.

Over the years, I’ve grown both personally and professionally. I’ve gained my NVQ Level 2, 3, and 5 in Health and Social Care, but more importantly, I’ve gained years of experience, countless memories, and a deep understanding of what it truly means to be there for someone—especially when they need it most.

Being a manager is not without its challenges, but it’s also one of the most rewarding parts of my life. I’m so proud to lead a team of kind, dedicated individuals who give their all every day. And what means the most to me is that, despite my responsibilities, I still get to be close to our residents—listening to their stories, sharing in their laughter, offering comfort in difficult times.

There’s something truly special about being able to make someone feel safe, heard, and cared for. That’s what fills my heart and keeps me going. I feel incredibly lucky to do what I love, surrounded by people who inspire me every single day.

Katalin Varine Csizik
Katalin Varine CsizikJob Title:Head of CareJoined: 2014

I began my journey at Ashley Court in 2014 as a care assistant. With my previous experience, I quickly embraced the role of senior care assistant, working closely with residents to ensure they received the compassionate, personalized care they deserved. To further develop my skills, I earned my NVQ Level 4 in Health and Social Care

In 2018, I was promoted to deputy manager, a role that allowed me to combine hands-on care with broader leadership responsibilities. I thoroughly enjoyed the challenge of balancing administrative tasks with the genuine, everyday interactions that define our residents. It was a period of significant growth, both for myself and for the team I was proud to support.

Recently, I made the decision to step down from my deputy manager position to become the Head of Care. This change wasn’t about stepping away from leadership; rather, it was about reconnecting with what truly brings me joy—being directly involved in care. I wanted more time to focus on helping our residents enjoy a high quality of life, with compassion and respect as the cornerstones of every interaction.

I am incredibly proud to be part of Ashley Court, where each day offers the opportunity to touch lives, share smiles, and build a nurturing environment for our residents. It is an honour to work in a place that feels like home for so many, and I am excited to continue making a positive impact with every step I take.

Vidhushi Liyanage
Vidhushi LiyanageJob Title:Head chefJoined: 2021

I was born and raised in Sri Lanka, where I worked as a professional actress & voice artist. Performing was my passion and identity. But when I moved to the UK, everything changed.

Looking for part-time work, I applied for a Kitchen Assistant role at Ashley Court in 2021. One day, when the chef called in sick, I was asked to step in. Watching the residents enjoy the meal I’d prepared sparked something in me — the same joy I once felt on stage. I realised food, like art, can touch hearts.

That day, I found a new stage — the kitchen.

I spoke with my manager, Jacqui, and asked if she would consider me for the role of Second Chef. With her support, I stepped into the role just six months after joining, and I threw myself into learning. I earned my Level 2 Food Hygiene and Safety for Catering, as well as my Level 2 HACCP for Catering qualification.

In 2022, I became the Chef at Ashley Court and Head Chef in 2024. Cooking is my passion, and I put love, care, and intention into every meal I prepare to bring comfort to our residents. Watching them enjoy the food I create gives me a sense of peace and purpose that words cannot fully express.

Ashley Court isn’t just where I work — it’s where I found myself again. This is more than a job to me. It’s where my heart belongs, and I would happily do it for the rest of my life.

Tina Smith
Tina SmithJob Title:Activity Co-ordinatorJoined: 2018

I was inspired to become an activity coordinator while working as a chef in another care home. I never expected to be given this opportunity, as being a chef was all I knew. A friend recommended me to the manager, and I've never looked back since. I started at Ashley Court in November 2018 and began my NAPA activity training in February 2019.

This job is incredibly rewarding on an emotional level. I have the privilege of providing activities and entertainment that residents might be missing out on. It’s amazing to see them happy, smiling, laughing, and having fun. I also find it fulfilling to help new residents settle into their new home, offering support as they cope with fear and anxiety while making new friends.

Now that I have been in this role for so long, I couldn't imagine doing anything else.

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