Ashley Court

9 Reservoir Road, Kettering NN16 9QT
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9.8 102 Reviews
  • Ashley Court, Kettering
Located in a pleasant residential area of Kettering, Ashley Court Care Home has pleasant residential surroundings that are ideal for individuals with care needs to continue to pursue an independent and fulfilling lifestyle.

The home's friendly team are welcoming to visitors, while being experienced in delivering person-centred care methods using modern systems and technology.

Dementia care is practised at Ashley Court along with residential care, where a sensory garden and relaxation room proves a popular addition amongst all individuals.

New build granted by local Council - The owner of Ashley Court is to set a set for the work to commence by adding further 20 plus beds.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1300

The home provides Activity indoor and outdoor. Ashley Court believe in fund raising and the company support in activities.
Hairdresser visits weekly and choices/styles are listened too. These charges are separate to the fees / Chiropodist visits 6-8 weekly and these are also charged separately.
Top up is reviewed- this is discussed on enquiry. The home accepts funded and private clients including 12 week dis-regard.


Trained staff covering the home 24/7 The manager Jacqui is available and works closely with her Deputy Kat.

These prices are only a guideline, please contact Ashley Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jacqui Marks (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (38)
  • Single Rooms with Ensuite Wet Room (38)

Visiting

  • Visitors are always welcome at any time - please try to avoid mealtimes to allow protected meals.

Parking

  • Ashley Court has private parking to the side of the home.

9.8

Ashley Court has a Review Score of 9.8 (9.808) out of 10, based on 13 reviews in the last 2 years.
Over all time Ashley Court has 102 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ashley Court
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Review from Karen H (Daughter of Resident) published on 20 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although this home was not the most "upmarket" with regards to its decor recent improvements have been made and this is more than made up by the care given by the amazing team who go over and above on a daily basis even though they are stretched to their limits.
I'm happy that my mum was cared for
here and I always felt supported too. Thank you Ashley Court.
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Review from David R (Son of Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Ashley Court residential care home continues to provide excellent care for my mother. I feel 100% confident that all of her needs are taken care of, physically and socially. I am always relaxed to know that she is being looked after 24 hours per day.
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Review from Irene T (Daughter-in-law of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home where the staff are the most caring, patient people I have ever met.


They provide a safe environment where we know that all of my mother-in-law's needs are attended to.


We thank all of them.

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Review from Peter P (Son-in-law of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On behalf of the family that have visited the care home they are very pleased with all the care and entertainment that they put on for residents and visitors. They are always on the go.
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Review from M P (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been in touch with the Ashley Care Home since January this year and I am very pleased with the care my dad is getting he is more relaxed knowing that he has people there around to look after him.


The staff are very friendly and helpful.

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Review from Janice R (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is treated with care and respect. He is always clean and comfortable when we visit and seems to be happy and at ease.
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Review from Stuart B (Son of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home for a few years and receives a high level of care and is very happy with her surroundings and the personal treatment that they offer. We would have no hesitation to recommend the home to others.
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Review from A H (Daughter of Resident) published on 28 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at Ashley Court since 2014 and the carers really look after her well, they also looked after my husband for many years sadly he passed away but the care was fantastic. Well done Ashely Court keep up the good work.
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Review from C B (Son of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As my parent has hearing and slight problems it is difficult to be included in group activities. One to one conversations help to keep her ticking over. Staff are approachable and helpful and engage with her.
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Review from Marian C (Wife of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I only needed my husband to go for a few days to give me some respite and thought the inside of the home drab and dreary. But we were greeted by welcoming, smiling faces wherever we turned. The atmosphere was one of contentment and acceptance of everyone's weaknesses. The staff all willingly undertook
the most undesirable tasks quickly and efficiently. I was content to leave him there and felt I could learn a lot about tolerance.
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Review from Helen M (Daughter of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This care home has a warm and friendly staff who are very kind, cheerful and helpful. The food is reasonable and plenty of meals provided with help given to ensure residents do eat. The surroundings are a little basic but the residents do not seem to notice that.
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Review from Alison G (Daughter of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father went to Ashley Court for respite care. My mother was very concerned about how he would respond to this but we need not have worried as the kind, friendly, caring staff made sure he was comfortable and welcome. He was very happy throughout his stay.
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Review from Angela J (Wife of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my husband receives, staff are all caring, friendly and professional. Ashley Court has a tranquil and calm atmosphere, relatives are made very welcome.
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Review from Shelly K (Granddaughter of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home have been caring for my grandma for some time now and they have been wonderful for both family and her.
They have supported and treated her with dignity and care throughout her stay here.
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Review from David D (Son of Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always happy to see mum comfortable and happy in herself.
Staff always willing to listen and help if I have any concerns.
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Review from K T (Granddaughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandfather seems to have settled well. The carers have gone out of their way to incorporate his routine at home into his new life at Ashley Court. Any issues we have had have been dealt with satisfactorily and immediately. He is always clean, well dressed and shaved regularly. Ashley Court has given
him much of his dignity back.
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Review from Gillian M (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly welcoming staff. Mumf eels very happy here.
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Review from Daniel M (Son-in-law of Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, homely, caring.
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Review from John B (Grandson of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My gran appears to be happy when I visit and there are a variety of events put on which is good.
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Review from Janet C (Wife of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a long a spell in hospital, I was informed that my Husband needed a care home. He was discharged to a 'home' but too far for me to access. Ashley Court is nearer and I know that he is being well looked after. So far I have no complaints and I visit on different days and times. Whatever the time
my Husband is clean and well clothed. The Manager is always friendly and I can ask her anything and she answers and helps in so many ways.
I would recommend the home and hope that any person would agree with me!!
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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Ashley Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.808 for Ashley Court is calculated as follows: ( (128 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.808
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashley Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

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Meet the Team (4)

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Jacqui Marks

Job Title: Registered Manager Joined: 2014

I began my journey at Ashley Court in 2014 as Deputy Manager, and in 2016, I was honoured to become the Registered Manager. But my path in care started much earlier—when I was just 17 years old. From the very beginning, I knew that caring for others wasn’t just a job for me; it was a calling.


Over the years, I’ve grown both personally and professionally. I’ve gained my NVQ Level 2, 3, and 5 in Health and Social Care, but more importantly, I’ve gained years of experience, countless memories, and a deep understanding of what it truly means to be there for someone—especially when they need it most.


Being a manager is not without its challenges, but it’s also one of the most rewarding parts of my life. I’m so proud to lead a team of kind, dedicated individuals who give their all every day. And what means the most to me is that, despite my responsibilities, I still get to be close to our residents—listening to their stories, sharing in their laughter, offering comfort in difficult times.


There’s something truly special about being able to make someone feel safe, heard, and cared for. That’s what fills my heart and keeps me going. I feel incredibly lucky to do what I love, surrounded by people who inspire me every single day.

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Katalin Varine Csizik

Job Title: Head of Care Joined: 2014

I began my journey at Ashley Court in 2014 as a care assistant. With my previous experience, I quickly embraced the role of senior care assistant, working closely with residents to ensure they received the compassionate, personalized care they deserved. To further develop my skills, I earned my NVQ Level 4 in Health and Social Care


In 2018, I was promoted to deputy manager, a role that allowed me to combine hands-on care with broader leadership responsibilities. I thoroughly enjoyed the challenge of balancing administrative tasks with the genuine, everyday interactions that define our residents. It was a period of significant growth, both for myself and for the team I was proud to support.


Recently, I made the decision to step down from my deputy manager position to become the Head of Care. This change wasn’t about stepping away from leadership; rather, it was about reconnecting with what truly brings me joy—being directly involved in care. I wanted more time to focus on helping our residents enjoy a high quality of life, with compassion and respect as the cornerstones of every interaction.


I am incredibly proud to be part of Ashley Court, where each day offers the opportunity to touch lives, share smiles, and build a nurturing environment for our residents. It is an honour to work in a place that feels like home for so many, and I am excited to continue making a positive impact with every step I take.

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Vidhushi Liyanage

Job Title: Head chef Joined: 2021

I was born and raised in Sri Lanka, where I worked as a professional actress & voice artist. Performing was my passion and identity. But when I moved to the UK, everything changed.


Looking for part-time work, I applied for a Kitchen Assistant role at Ashley Court in 2021. One day, when the chef called in sick, I was asked to step in. Watching the residents enjoy the meal I’d prepared sparked something in me — the same joy I once felt on stage. I realised food, like art, can touch hearts.


That day, I found a new stage — the kitchen.


I spoke with my manager, Jacqui, and asked if she would consider me for the role of Second Chef. With her support, I stepped into the role just six months after joining, and I threw myself into learning. I earned my Level 2 Food Hygiene and Safety for Catering, as well as my Level 2 HACCP for Catering qualification.


In 2022, I became the Chef at Ashley Court and Head Chef in 2024. Cooking is my passion, and I put love, care, and intention into every meal I prepare to bring comfort to our residents. Watching them enjoy the food I create gives me a sense of peace and purpose that words cannot fully express.


Ashley Court isn’t just where I work — it’s where I found myself again. This is more than a job to me. It’s where my heart belongs, and I would happily do it for the rest of my life.

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Tina Smith

Job Title: Activity Co-ordinator Joined: 2018

I was inspired to become an activity coordinator while working as a chef in another care home. I never expected to be given this opportunity, as being a chef was all I knew. A friend recommended me to the manager, and I've never looked back since. I started at Ashley Court in November 2018 and began my NAPA activity training in February 2019.


This job is incredibly rewarding on an emotional level. I have the privilege of providing activities and entertainment that residents might be missing out on. It’s amazing to see them happy, smiling, laughing, and having fun. I also find it fulfilling to help new residents settle into their new home, offering support as they cope with fear and anxiety while making new friends.


Now that I have been in this role for so long, I couldn't imagine doing anything else.

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