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Ashley Court

9 Reservoir Road, Kettering, Northamptonshire NN16 9QT
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Staff 100%. Very pleased with the everyday runnings and care. I would highly recommend!N A(Son of Resident/Service User)
Ashley Court, Kettering
I can't thank the staff enough for all that they do for all the residents and visitorsAngela B(Friend of Resident/Service User)
Ashley Court, Kettering
Her room was clean and pleasant and her bed looked very comfortableBarry S(Husband of Resident/Service User)
Ashley Court, Kettering

Located in a pleasant residential area of Kettering, Ashley Court Care Home has pleasant residential surroundings that are ideal for individuals with care needs to continue to pursue an independent and fulfilling lifestyle.

The home's friendly team are welcoming to visitors, while being experienced in delivering person-centred care methods using modern systems and technology.

Dementia care is practised at Ashley Court along with residential care, where a sensory garden and relaxation room...  

Care Provided by Ashley Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,300£1,000 - £1,300
Residential Dementia Care£1,000 - £1,300£1,000 - £1,300
The home provides Activity indoor and outdoor. Ashley Court believe in fund raising and the company support in activities.
Hairdresser visits weekly and choices/styles are listened too. These charges are separate to the fees / Chiropodist visits 6-8 weekly and these are also charged separately.

Top up is reviewed- this is discussed on enquiry. The home accepts funded and private clients including 12 week dis-regard.

Trained staff covering the home 24/7 The manager Jacqui is available and works closely with her Deputy Kat.

Contact Ashley Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jacqui Marks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (38)

Visiting

  • Visitors are always welcome at any time - please try to avoid mealtimes to allow protected meals.

Parking

  • Ashley Court has private parking to the side of the home.

Ashley Court Reviews (113)

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9.8

Ashley Court has a Review Score of 9.8 (9.770) out of 10, based on 21 reviews in the last 2 years. Over all time Ashley Court has 113 reviews.

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Review from Bruce M (Nephew of Resident) published on 24 August 2017 Submitted via Postal Card
Overall Experience

Ashley Court is an excellent facility, very friendly staff, helpful in every way. Good food and good living conditions.

Reply from Jacqui Marks, manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from P M (Resident / Service User) published on 24 August 2017 Submitted via Postal Card
Overall Experience

I have been here for a year now. When I came here my confidence was low. Now it is much better with the help from the staff and management.

The care I am having is excellent. I do the garden for them and they appreciate what I have done in the garden as well.

Reply from Jacqui Marks, manager at Ashley Court

You have made our garden look beautiful with your hard work and dedication. Thank you for your lovely review

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Review from Brian M (Husband of Resident) published on 24 August 2017 Submitted via Postal Card
Overall Experience

Bright, caring, friendly and accommodating staff. Clean, bright, uncluttered environment. Residents appear to be well cared for and happy. Lots of activities to keep residents entertained.

Reply from Jacqui Marks, manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from J David T (Resident / Service User) published on 10 July 2017 Submitted via Postal Card
Overall Experience

Well received. Staff helpful. Ambiance good. Could do with more outings.

Reply from Tracy D'arvigny, Regional Manager at Ashley Court

Thank you for your review, I would like to say outdoor activity is under review and planning very soon with assistance from all staff at Ashley Court.

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Review from Lynn B (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card
Overall Experience
The manager and staff of all grades are very nice to us when we visit, we are always offered a drink and made to feel welcome. Everyone will talk to us and they are all very courteous and tell us how our father has been. If we have any questions we can ask anyone and will always get an honest answer. I have found every member of staff is really good with my father whether it is caring for him or talking him.

The home itself is ver nice, the lounges, the rooms and the corridors are always clean.I find it a pleasant experience when I come to visit my father.

Reply from Jacqui Marks, Manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from A B (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card
Overall Experience

Having lived all my life with my father, the thought of putting him into a residential care home made me feel extremely anxious and extremely upset. However, since dad has been at Ashley Court, I have found that I feel content knowing that the staff and the manager are taking good care of him. My father has a very good rapport with the staff and is constantly saying how nice they are. Everyone treats him with respect and makes him feel special. I know that the manager will seek medical advice if required and always keeps me updated which makes me feel reassured. I always enjoy visiting Ashley Court and I would not hesitate to recommend the home to anyone else in a similar position.

Reply from Jacqui Marks, Manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from Julie P (Relative of Resident) published on 27 June 2017 Submitted via Postal Card
Overall Experience
I as a family member are more than happy that the care given to my aunt always friendly staff.

She is well looked after with food and cleanliness, although sometimes gets dressed in the wrong clothes belonging to someone else. The staff make me very welcome and are always offering tea or coffee and I would most certainly recommend to others.

Reply from Jacqui Marks, Manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from G S (Son of Resident) published on 27 June 2017 Submitted via Postal Card
Overall Experience

Huge confidence in the ability of staff to offer compassionate care of extremely high quality under very difficult circumstances. My appreciation cannot be overstated. The peace of mind is huge under very difficult circumstances.

Reply from Jacqui Marks, Manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from C R (Daughter of Resident) published on 27 June 2017 Submitted via Postal Card
Overall Experience

Mum decided to go into care, she has good days and bad days, still, on the good days it's so nice to see her laughing, singing, dancing, bingo, game playing with all her new friends. The staff are great and the manager is very nice, helpful and understanding as are the staff. Mum is now safe and looked after 24/7. Thanks to all at Ashley Court.

Reply from Jacqui Marks, Manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from Adrian S (Son of Resident) published on 23 June 2017 Submitted via Postal Card
Overall Experience

I am absolutely happy with my experience of the staff and surroundings at Ashley Court. The staff are kind and professional at all times and have been of great help and support in a difficult time.

Reply from Jacqui Marks, Manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from Suzanne R (Daughter of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience

The transition into residential care can be emotional and complex. The staff at Ashley Court welcomed my father and have supported us in some complex issues. My father has settled well and is being well cared for - which is reassuring for me knowing he is safe and content. All the staff are friendly and their caring attitude comes across. The environment although basic is clean and comfortable.

Reply from Jacqui Marks, Manager at Ashley Court

The team at Ashley Court thanks the family for a lovely review.

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Review from Jenny A (Friend of Resident) published on 9 June 2017 Submitted via Postal Card
Overall Experience
When my friend was well enough go out we used to take him to the bank every month and then go out for a coffee.
His wife is also handicapped and does not write or read very well so I also support her in her home she easily panics so whenever there is any kind of situation the staff at the home ring me and I personally go round to her and explain what is happening. The also ring me and I take him to his medical appointments or meet him at A.E when necessary.
All the staff at Ashley Court are very friendly and polite.

They put on a number of activities for both residents and families to enjoy.

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Review from Marian Q (Sister of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

My brother has been here 8 months after her previous home was closed by CQC. We are amazed at the contrast in well-managed home. My brother was a gardener in a museum in Cardiff for 30+ years and here he has taken over the garden. It gives him much pleasure managing it and has improved it. He was given a fork and trowel as a reward for his work which delighted him. My brother has mild Asperger's Syndrome and does not mix well, but he has settled in well and chats with the staff. I am very happy to see him so well in this home. I cannot speak too highly of the staff.

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Review from Patricia B (Daughter of Resident) published on 2 June 2017 Submitted via Postal Card
Overall Experience

My mother has been at Ashley Court for almost 2 1/2 years. In that time, although her dementia has slightly deteriorated, her attitude has improved considerably. This is totally due to the care and attention she receives on a daily basis. She herself says she is contented, there is plenty going on and the staff are lovely. I couldn't agree more. The stimulus provided by the entertainment member of staff is excellent. After visiting my mother regularly I always leave knowing that she is in the very best of care.

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Review from L A (Daughter of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience
A short term stay whilst care package in place for home discharge.
First impression: greeted by friendly and helpful staff. They made mum feel at home and brought out her fun character which she enjoyed. She had been struggling with appetite in hospital but really enjoyed the food - which I'm sure she will miss!

Everyone was really good to her during her stay. Didn't get to use the lounge or dining room as she was on oxygen in her room and wasn't there long enough to obtain a portable tank. The room was large with all she needed but could do with a bit of TLC - furniture bit shabby. Although - it's the care that's important and we were very happy with this.

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Review from Marilyn S (Niece of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience
My aunt was a resident of Ashley Court from August 2016 until her death in February 2017. She told me she liked the home and was very happy with the entertainment and the food had a lovely flavour.

As I live in Canada, I mostly talked to her by phone. Other than the pain she was in, she was happy. When she was in her last days, the manager at the home took all my phone calls and kept me informed on her condition.

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Review from Dawn M (Friend of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

I am writing this review with regard to my friend who resided at Ashley Court from August 2016 until February 2017 when she sadly passed away. The staff couldn't have made her feel more at home when she moved there from Finedon. I know my friend was very worried but they made her feel at ease and very welcome. The staff were very kind and helpful to her and as her friend, I am very grateful to them for their care and support.

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Review from A K (Nephew of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

The care my aunt received while she was a resident until up to and including her death was very good and caring. All members of staff from the management down were superb and always polite and very helpful.

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Review from I N (Son of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience

Ashley Court is a very welcoming place with pleasant and friendly staff. Since mum has been there she has settled in well, is looking and eating better and starting to socialise. Everyone we have met has been helpful and kind to both Mum and her family. It is very reassuring to know that she is being well looked after in clean, comfortable and sympathetic surroundings.

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Review from Nikki M (Granddaughter of Resident) published on 22 February 2017 Submitted via Postal Card
Overall Experience

Cameras or more staff available for the residents in the day room would be a good idea. My grandma is very happy and settled in Ashley Court, she is always smiling and the staff seem to really care. A bigger room for hairdressing would be helpful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 October 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (7)

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Meet the Team (4)

Jacqui Marks
Jacqui MarksJob Title:Registered ManagerJoined: 2014

I began my journey at Ashley Court in 2014 as Deputy Manager, and in 2016, I was honoured to become the Registered Manager. But my path in care started much earlier—when I was just 17 years old. From the very beginning, I knew that caring for others wasn’t just a job for me; it was a calling.

Over the years, I’ve grown both personally and professionally. I’ve gained my NVQ Level 2, 3, and 5 in Health and Social Care, but more importantly, I’ve gained years of experience, countless memories, and a deep understanding of what it truly means to be there for someone—especially when they need it most.

Being a manager is not without its challenges, but it’s also one of the most rewarding parts of my life. I’m so proud to lead a team of kind, dedicated individuals who give their all every day. And what means the most to me is that, despite my responsibilities, I still get to be close to our residents—listening to their stories, sharing in their laughter, offering comfort in difficult times.

There’s something truly special about being able to make someone feel safe, heard, and cared for. That’s what fills my heart and keeps me going. I feel incredibly lucky to do what I love, surrounded by people who inspire me every single day.

Katalin Varine Csizik
Katalin Varine CsizikJob Title:Head of CareJoined: 2014

I began my journey at Ashley Court in 2014 as a care assistant. With my previous experience, I quickly embraced the role of senior care assistant, working closely with residents to ensure they received the compassionate, personalized care they deserved. To further develop my skills, I earned my NVQ Level 4 in Health and Social Care

In 2018, I was promoted to deputy manager, a role that allowed me to combine hands-on care with broader leadership responsibilities. I thoroughly enjoyed the challenge of balancing administrative tasks with the genuine, everyday interactions that define our residents. It was a period of significant growth, both for myself and for the team I was proud to support.

Recently, I made the decision to step down from my deputy manager position to become the Head of Care. This change wasn’t about stepping away from leadership; rather, it was about reconnecting with what truly brings me joy—being directly involved in care. I wanted more time to focus on helping our residents enjoy a high quality of life, with compassion and respect as the cornerstones of every interaction.

I am incredibly proud to be part of Ashley Court, where each day offers the opportunity to touch lives, share smiles, and build a nurturing environment for our residents. It is an honour to work in a place that feels like home for so many, and I am excited to continue making a positive impact with every step I take.

Vidhushi Liyanage
Vidhushi LiyanageJob Title:Head chefJoined: 2021

I was born and raised in Sri Lanka, where I worked as a professional actress & voice artist. Performing was my passion and identity. But when I moved to the UK, everything changed.

Looking for part-time work, I applied for a Kitchen Assistant role at Ashley Court in 2021. One day, when the chef called in sick, I was asked to step in. Watching the residents enjoy the meal I’d prepared sparked something in me — the same joy I once felt on stage. I realised food, like art, can touch hearts.

That day, I found a new stage — the kitchen.

I spoke with my manager, Jacqui, and asked if she would consider me for the role of Second Chef. With her support, I stepped into the role just six months after joining, and I threw myself into learning. I earned my Level 2 Food Hygiene and Safety for Catering, as well as my Level 2 HACCP for Catering qualification.

In 2022, I became the Chef at Ashley Court and Head Chef in 2024. Cooking is my passion, and I put love, care, and intention into every meal I prepare to bring comfort to our residents. Watching them enjoy the food I create gives me a sense of peace and purpose that words cannot fully express.

Ashley Court isn’t just where I work — it’s where I found myself again. This is more than a job to me. It’s where my heart belongs, and I would happily do it for the rest of my life.

Tina Smith
Tina SmithJob Title:Activity Co-ordinatorJoined: 2018

I was inspired to become an activity coordinator while working as a chef in another care home. I never expected to be given this opportunity, as being a chef was all I knew. A friend recommended me to the manager, and I've never looked back since. I started at Ashley Court in November 2018 and began my NAPA activity training in February 2019.

This job is incredibly rewarding on an emotional level. I have the privilege of providing activities and entertainment that residents might be missing out on. It’s amazing to see them happy, smiling, laughing, and having fun. I also find it fulfilling to help new residents settle into their new home, offering support as they cope with fear and anxiety while making new friends.

Now that I have been in this role for so long, I couldn't imagine doing anything else.

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