Acacia Lodge Care Home

15 Wellingborough Road, Irthlingborough, Wellingborough NN9 5RE
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8.5 46 Reviews
  • Acacia Lodge Care Home, Wellingborough
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1150 – £1350
  • Self-Funded Nursing Care: £1200 – £1500
  • Self-Funded Nursing Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1350
  • RESPITE Self-Funded Nursing Care: £1250 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1250 – £1400

Included in the Fee:
•   Care as set out in your Care Plan (excluding nursing care funded by Funded Nursing Care)
•   Furnished accommodation in a room for your exclusive use
•   A choice of meals, plus snacks and non-alcoholic drinks
•   Full use of communal areas in the Home
•   Certain activities and/or events and the use of recreational facilities (you may be asked to make a financial contribution to the cost of some excursions; however we will notify you of any required charge in advance of any such excursion)
•   Laundry service excluding dry cleaning
•   Liaison with your GP, social worker, district nurse, dentist, chiropodist and other professionals. You may be asked to meet any charge that any of these professionals makes in the event that these services are not available via the NHS
•   Central heating (in season), hot water and lighting
•   Supply of bed linen and towels
•   Maintenance of the grounds of the Home
•   Maintenance and repair (as necessary) of the Home, its furnishings and furniture
•   Insurance of the home and its contents (see clause 16 for further details)
•   Intercommunication system and all necessary fire alarms, extinguishers and emergency lighting
•   Internet access in line with our fair usage policy.


Excluded in the fee:
•   All personal items such as clothing, newspapers/magazines, toiletries and hairdressing
•   Specialist medical equipment not generally available in the Home and not provided by the NHS
•   Chiropody, physiotherapy, dental care, hearing aids, eye care (where not provided by the NHS)
•   Hairdressing
•   Internet use in excess of our fair usage policy
•   Dry cleaning
•   Private car hire or taxi service, or transport to outside services except in cases of medical emergency
•   Registration process in the event of death
•   Any other items of a personal nature not included in the weekly Fee
•   TV License if under 75 years

These prices are only a guideline, please contact Acacia Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Acacia Lodge Care Home Ltd

Person in charge

  • Will Strangward (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)

Parking

  • Free parking available on site.

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Acacia Lodge Care Home Reviews (46)

8.5

Acacia Lodge Care Home has a Review Score of 8.5 (8.537) out of 10, based on 3 reviews in the last 2 years.
Over all time Acacia Lodge Care Home has 46 reviews.

Overall Experience
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  • 16
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Date Published
  • 46
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  • 43
Reviewer Connection to Acacia Lodge Care Home
  • 20
  • 5
  • 5
  • 3
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  • 2
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  • 1
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Total of 46, showing 1-20
Review from L S (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has recently moved into this care home and I must say we are delighted with the level of care and support he is getting. The staff are so friendly, cannot do enough and are always going the extra mile to make my dad smile.
He has a lovely cosy room with a beautiful view of the garden and enjoys
watching all the birds from his window.
He tells me the food is very good and he's
never slept better as his bed is very comfortable.
There are activities dad can join in with or he's able to sit and watch his tv and dvds, something dad has always enjoyed.
We couldn't have asked for a better 'new home' for dad.
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Review from G H (Husband of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The owner and all staff are very caring and compassionate. They give excellent service and go above and beyond. They treat their residents with dignity and compassion.
Food is of good quality, bedrooms and all areas are kept very clean. They also have a very good events coordinator.
Reply from Monica, Director at Acacia Lodge Care Home

Thank you so much for your kind and thoughtful feedback. We're truly grateful for your recognition of our team's efforts. It is wonderful to hear that our service, cleanliness, food quality, and activities have met your expectations. Your words mean a great deal to our team and motivate us to continue delivering the best possible care to our residents. Thank you again for your support and trust.

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Review from Maria R (Daughter of Resident) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a transgender woman and has been at Acacia Lodge for a week now. I couldn't be happier with the level of care. Dad is there for end-of-life care and was moved from a hospital to Acacia Lodge to be closer to us. All staff are respectful of my dad and are using the correct pronouns. This shows
the level of care and understanding of my dad's wishes at this stage of her life.
I viewed Acacia Lodge last Monday. A warm, passionate and extremely caring man greeted me. His wealth of knowledge is quite incredible. What really impressed me at our first meeting, was how much detail he knew about Dad without any reference to the case file.
All staff have been very polite, caring and attentive and, have responded promptly to my requests to assist Dad.
Whilst the building is slightly dated and needs some renovating, for me, it is more important that Dad is well cared for and I am satisfied that that is the case here. I'd highly recommend a viewing.
Reply from Monica Patel, Director at Acacia Lodge Care Home

Thank you Maria for taking the time to leave such wonderful feedback. We are delighted to hear you are happy with the level of care we are providing. We are all committed and will continue to strive to provide excellent care. Thank you again for your kind words. It means so much to the team!

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Review from Nicholas H (Cousin of Resident) published on 15 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were very helpful and caring during my cousin's 3 years at Acacia Lodge. As my cousin's health deteriorated he was looked after better than if he had been at home. When he needed one-to-one care and his memory started to fail the care he received was exemplary and always very cheerful.
I was always kept informed of any changes in his health. The home never, ever had that feeling or aroma of old people!
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Review from Debbie P (Daughter of Resident) published on 3 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only in the care home for a short while after she was diagnosed with a brain tumour. She deteriorated very quickly. The staff at Acacia Lodge showed great compassion towards both Mum and our family. They kept Mum comfortable and allowed us extra visits as she neared the end of her life. We cannot
thank everyone enough for making this difficult time so much easier for Mum and ourselves. As mentioned above, all staff including in the office and catering were excellent. And a special mention to 2 members of staff in particular who were amazing.
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Review from Cindy B (Sister of Resident) published on 10 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care home, staff lovely. Highly recommended.
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Review from Frances M (Daughter of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Acacia Lodge is great! I know my mum is happy being at Acacia Lodge, the staff are lovely and friendly. I don't have to worry about my mum as I know she is being well looked after. Keep up the good work.
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Review from Amanda M (Granddaughter of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always been welcome. Nan has never had any problems there. With covid, it has been difficult as times but they did their best in the circumstances, either via a window or indoor visit when this became possible. However, always kept informed of Nan's wellbeing.
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Review from Anne G (Wife of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Acacia Lodge Care Home for nearly 6 years and until last year from the start of a new manager, I had no worries about his care. Unfortunately from July 2020 to June 2021 my concerns were causing me and my family a great deal of distress. Thankfully a new manager, who
was a previous manager is back. Plus several of the staff, who have previously left are now back. So I can feel happy and stress free again that his care, welfare and dignity are again in good hands.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Acacia Lodge Care Home

Thank you for your kind words about the new management and the staff and also for raising your issue with us regarding previous management. It is our utmost importance to have the right management in our homes and we are pleased to hear that you have found the new manager is already making a positive impact and has started to improve the standard of care in the home.

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Review from Caroline N (Sister of Resident) published on 12 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thorough protocol during COVID. Regular updates by post and phone. Regular contact regarding care plan.
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Review from Ray R (Brother of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been pleased with the care my sister receives at all times. I cannot think of any way it could be improved. All care staff I have ever had contact with have been of the highest standards.
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Review from Sandra P (Sister of Resident) published on 10 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my sister I found her to be clean and comfortable. The whole home is always spotless and the staff are very obliging at all times. I cannot comment on the food as I have never been there at mealtimes.
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Review from Sioban T (Daughter of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Acacia Lodge staff are always welcoming, take time to answer questions and my father always seems well cared for.
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Review from Patricia C (Daughter of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my first visit to the home. The staff were very helpful and took time to explain the current situation during Covid-19. The home has a certain calm atmosphere. My father seems to be happy here.
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Review from John F (Son of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Acacia Lodge provides a caring, safe environment for my father. I find communication pretty good and very good leadership and management. I have no concerns.
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Review from D H (Son of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and friendly staff.
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Review from S H (Daughter-in-law of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and friendly staff.
Excellent in all aspect.
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Review from Dawn F (Daughter of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father receives good care with skilled nursing and care staff.
He has been put on end of life and all staff have been extremely compassionate.
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Review from L H (Daughter of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The two male members of staff went above and beyond in the care and compassion given to my mum and myself and daughter in her last hours of life. When I thanked them they said they were only doing their job, they would accept no praise. Their work is of such dedication.
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Review from K M (Daughter of Resident) published on 4 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was a resident at Acacia Lodge for four years, during which time, I was extremely happy with the care he received. The facilities available were perfectly acceptable for the residents needs. Social interaction was encouraged, and many activities provided. All the staff I had the pleasure of
getting to know, treated my father with respect and dignity at all times.
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Current Review Score: 8.5 (8.537)

Overview of Review Score

The Review Score of 8.5 (8.537) out of 10 for Acacia Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for Acacia Lodge Care Home is calculated as follows: ( (31 Excellents x 5) + (3 Goods x 4) ) ÷ 34 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Acacia Lodge Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 3 Positive Reviews ÷ 8 = 0.375
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Acacia Lodge Care Home

What types of Care is Acacia Lodge Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acacia Lodge Care Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Acacia Lodge Care Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Acacia Lodge Care Home to the centre of Wellingborough?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acacia Lodge Care Home to verify any information. View our terms and conditions. Acacia Lodge Care Home has an Basic Service - more info.