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Included in the Fee:
• Care as set out in your Care Plan (excluding nursing care funded by Funded Nursing Care)
• Furnished accommodation in a room for your exclusive use
• A choice of meals, plus snacks and non-alcoholic drinks
• Full use of communal areas in the Home
• Certain activities and/or events and the use of recreational facilities (you may be asked to make a financial contribution to the cost of some excursions; however we will notify you of any required charge in advance of any such excursion)
• Laundry service excluding dry cleaning
• Liaison with your GP, social worker, district nurse, dentist, chiropodist and other professionals. You may be asked to meet any charge that any of these professionals makes in the event that these services are not available via the NHS
• Central heating (in season), hot water and lighting
• Supply of bed linen and towels
• Maintenance of the grounds of the Home
• Maintenance and repair (as necessary) of the Home, its furnishings and furniture
• Insurance of the home and its contents (see clause 16 for further details)
• Intercommunication system and all necessary fire alarms, extinguishers and emergency lighting
• Internet access in line with our fair usage policy.
Excluded in the fee:
• All personal items such as clothing, newspapers/magazines, toiletries and hairdressing
• Specialist medical equipment not generally available in the Home and not provided by the NHS
• Chiropody, physiotherapy, dental care, hearing aids, eye care (where not provided by the NHS)
• Hairdressing
• Internet use in excess of our fair usage policy
• Dry cleaning
• Private car hire or taxi service, or transport to outside services except in cases of medical emergency
• Registration process in the event of death
• Any other items of a personal nature not included in the weekly Fee
• TV License if under 75 years
These prices are only a guideline, please contact Acacia Lodge Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Free parking available on site.
Acacia Lodge Care Home has a Review Score of 8.5 (8.537) out of 10, based on 3 reviews in the last 2 years.
Over all time Acacia Lodge Care Home has 46 reviews.
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Thank you for your kind comment, we aim to continuously improve the service we offer. We are currently working with the activities coordinator to improve the range of activities offered in the Home.
4.0 out of 5
4.0 out of 5
Thank you so much for taking the time to review our home and for the kind comments regarding our staff. We value all feedback as this helps us improve all our services. As the new Manager for Acacia Lodge, I pride myself on being available to Relatives, Residents and staff alike and have an open door policy where anyone can come and talk to me. Our Deputy Manager, who is a very experienced Nurse, is also available to discuss any relatives concerns. To ensure that all staff are aware of our Resident’s individual needs, I have introduced a more consistent communication process that includes a concise structured clinical handover (twice daily) that all staff participate in, daily meetings with all heads of department, daily clinical reviews and weekly clinical meetings. A schedule of monthly relatives meetings is being put in place, where the Deputy Manager and myself will be available to discuss queries or concerns either in a group setting or privately if required. We constantly strive to deliver the kindest of care and will continue to do this in every way we can.
5.0 out of 5
Thank you for the very considerate comments you have made about how wonderful your experience is when both you and your Mother are visiting your Father. The staff really do appreciate such positive feedback and you can be assured they are really important to us as we strive to deliver the kindest of care. It is our aim to have a happy Home for both our Residents as well as for our staff.
4.0 out of 5
They are sometimes understaffed which affects some quality.
Thank you for the very thoughtful comments about the excellent care your Nan is receiving and we are pleased to note she has settled in. Respecting her dignity and individuality is an important part of the kind care we strive to achieve all times. However we are sorry to note you feel the Home is understaffed at times – we do very occasionally experience a disruption of staffing levels due to sickness but these are not common – if anyone ever feels concerned about staffing levels we encourage them to raise this with the Manager immediately and their concern will be listened to.
4.0 out of 5
Thank you for the kind comment relating to both your mother and more recently your father-in-law. We strive to offer the kindest possible care to all our Residents and keep staffing levels under constant review to ensure sufficient numbers are available for the needs of our clients. We actively encourage feedback with any particular concerns to us either directly to the management or through our regular relative meetings. We are grateful that you find the care at Acacia Lodge very good, our commitment is that you will always find this to be the case.
5.0 out of 5
The Review Score of 8.5 (8.537) out of 10 for Acacia Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
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