Brampton View Care Home

Brampton Lane, Chapel Brampton, Northampton NN6 8GH

Brampton View Care Home, Northampton, Northamptonshire
Brampton View Care Home, Northampton, Northamptonshire
Brampton View Care Home, Northampton, Northamptonshire

Situated north of Northampton, Brampton View provides nursing, residential, dementia, and palliative care and is set in the tranquil surroundings of Chapel Brampton.

The care home is a warm and inviting residence surrounded by beautiful countryside and close to local attractions and amenities. With bedrooms divided between residential, nursing and dementia care units, professionals think carefully about the type of room each resident needs.

Bedrooms are set across two floors and each floor has two of its own living and dining rooms. There is also a well-stocked library, meaning peace and quiet is never very far away. All furnishings and décor throughout the home are of an exceptionally high standard.

Landscaped gardens wrap around the building, providing numerous areas for relaxing and socialising outdoors. There is a secure garden for residents of the dementia unit to enjoy.

The home provides high-quality food, prepared on-site to give residents choice of a daily menu. Special dietary requirements will be catered for.

Dedicated activities staff plan a range of events, consulting with residents and relatives to make sure this appeals to everyone. This involves a number of in-home activities as well as regular excursions.

Care workers understand that moving into Brampton View will be a considerable transition but it is one they try to make feel as easy as possible. By helping residents arrange their room just the way they like, or bringing their daily newspaper, staff do the little things that make the biggest difference.

Group: brighterkind

Person in charge: Andrea Goodall (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 88 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 88

Rooms with ensuite WC: 88

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Brampton View Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 18 Jan 2018

Nursing, residential and dementia beds available

Reviews

9.4 Brampton View Care Home has a Review Score of 9.4 (9.420)

The Review Score of 9.4 (maximum of 10) for Brampton View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 32 Reviews over all time. This Average Rating is also the rating value for Brampton View Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.681 for Brampton View Care Home is calculated as follows: ( (279 Excellents x 5) + (87 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 383 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.739 Points relating to the number of positive Reviews for Brampton View Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.6 positive Reviews (88 registered maximum number of service users ÷ 5). 13 Reviews ÷ 17.6 Target = 0.739

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    24
  • Good
    7
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brampton View Care Home?

  • Extremely LIKELY
    30
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brampton View Care Home

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    12
  • Husband of Resident/Service User
    2
  • No Connection Provided
    1
  • Wife of Resident/Service User
    1
  • more

My mother suffered a heart attack in October 2017. We needed a suitable respite home for her recovery. We chose Brampton View Care Home. Since she was admitted there, I cannot thank the staff enough for their care. From cleaners to management - the service has been excellent. The facilities and nursing care have helped her through this difficult period.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

From the moment my mother went into Brampton View, she saw it as her home. The staff were attentive and caring, making life better for her.
When she needed to go into hospital the staff genuinely worried about her and were relieved to see her back, to see her smile to them again.
Mum's health was always monitored, her weight checked and a doctor always on hand to help when required, resulting in comfort for her and her eight-year stay is a testament to her care.
I would unreservedly recommend Brampton View to anyone looking for a care home.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent!!

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father is in the dementia unit he has a lot of problems which have been handled with care. I am kept fully informed by phone regarding father and his needs. They have supported and reassured me as well through the difficulties.
My mother is in the residential area and again good support is given to her. She is allowed as much independence as she wants only stepping in when more help is required.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff were very helpful and friendly. My Mothers bedroom was clean and well lit, and the food she said was tasty and filling. Unfortunately, her toilet seat broke on the third day and was replaced on the second time of asking, with a framed toilet seat which was better as it enabled her more stability when sitting down. I was very unhappy with the wasp issue that was reported on the Sunday 15th October. The maintenance man treated it with a wasp/fly killer spray I think but it did not work. This issue continued over the next week or so till on the Wednesday 25th October, the day before my Mother was leaving her respite stay it was decided to get a pest control company in to get rid of the wasp nest outside of my Mothers bedroom window. On a few of my visits, I made my Mother and myself a tea from the kitchen and I was very disappointed/disgusted with the cleanliness of the kitchen. I also noted when I left later in the evenings, there was no one manning reception, any one could have walked in or out.

How likely would you be to recommend Brampton View Care Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Satisfactory

To see human kindness in full force, Brampton View is the place.
Residents are treated as human beings, spoken to with respect and cared for as if one of the family, smiles and warmth are in abundance and nothing is too much trouble.
All the staff, from maintenance through to management and nursing were extremely pleasant and welcoming, they knew my mother by name and showed dedication to their work that left me in total awe and admiration for them.
Thank you, doesn't cover the gratitude I have for the existence of the home and its people.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Following a difficult year with close bereavement, failing health and appalling neglect in a care home in another part of the country, we moved my mother to be closer to us. The administrative team, carers and nurses are enabling my mother to be more fully herself. She has settled extremely well; as a family, we are delighted and relieved by the compassion, respect, good humour, practical support and kindness she receives and we experience when we visit. The atmosphere is "home from home". We unreservedly recommend this care home to everyone we speak to.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent care home. Happy environment, peaceful ambience, organised activities with real enthusiasm to encourage participation.
This home allowed my 91 year old mother to 'find' herself again, it was a real tonic for her and she cannot wait to come again for another 'respite' holiday as a non nursing resident.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is being treated with loving care by wonderful staff.
The staff and doctor are totally professional.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A very pleasant care home in rural surroundings.
Both the manager and staff appear to really care about the residents and show extreme kindness and understanding at all times.
They have an extensive social programme which many residents enjoy.
The food is very good with ample choice.
Visitors are made welcome and all areas of the building are clean, tidy and free from unpleasant odour.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

This is a first class but pricey home. All the staff are marvellous and there is very little turnover of staff.
This means residents get used to their carers and respond accordingly.
Activities are numerous and various and never dull.
Everyone from housekeeping up to the manager is friendly and always greet you with a cheery smile.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Having visited my mother each day for the past week, I find her well looked after. She is always dressed well and always very clean. She is sometimes slow in finishing her meals but she always is allowed the necessary time she needs.
The activities at this home are designed to interest and challenge the residents. Time is always taken to respect the special needs of each resident.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father recently had a "grant a wish" fulfilled which turned out to be a fantastic experience for him. His last job was at Churches shoe factory where he went to train new staff to do welt sewing. He retired at the age of 70 and missed his shoe making days. Brampton View arranged for a visit from Churches and they duly did a wonderful presentation to my Dad and other residents. They explained the history of how Northampton became the shoe making capital.

There was a range of shoes currently being manufactured, together with examples of all the different skins used. This included a pair of crocodile shoes which retail at £3000, which had been made by a man whom my Dad had trained, what a proud moment. After the presentation, everyone enjoyed tea and cakes, each individual cake had a Churches shoe on top made from rice paper, all organised by the wonderful activities team at Brampton View. It was a truly splendid afternoon for my Dad, as well as the other residents.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Brampton View have always shown care and consideration to my dad. The nursing staff have always treated him with great care and the care staff treat him like family, which is great to know that he is in safe hands.
Everyone in the home is lovely and I recommend Brampton View Care Home.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother passed away at Brampton View Care Home on 2nd January the love and care she received in the 16 months she was there was amazing. All the staff were so lovely to me and my family. I will never be able to thank them enough. If you are looking for a care home for a loved one then Brampton View Care Home is the one you could not find better.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Dad was only with you for three months, but during that time he felt very much at home. It could have been a difficult transition for a 90-year-old, but everyone, carers and admin were superb in helping him settle in. He was very fond of the carers who were always kind and generous with their time. We were kept informed regularly and always consulted about anything of importance. It was reassuring for us to know we had made the right decision for him in this critically important last chapter of his life.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

On arrival for the stay, Dad was well received and catered for from day one. All of the stay was made easy by the neverending excellence of the dedicated staff (nursing, carers, cleaner, maintenance and management). There was never, on any occasion, that anything was too much to make his stay as comfortable and enjoyable as possible.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are fantastic, polite and very helpful. Rooms are extremely clean. The whole experience of this care home is extremely brilliant. I would recommend this to anybody to view.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has MS and has been in the home for over 6 years and has received nothing but exemplary care.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was initially impressed by the attitude and patience of the manager, who listened to my reasons why I wanted my wife to become a resident at Brampton View, and who arranged admittance very quickly. Her calm, pleasant efficient manner is reflected to a great degree by the staff who care for the residents, who are treated like an extended family. They also make time to listen to visitors comments and act upon them, where appropriate. Brampton View is an impressive, modern purpose built building, but I find the management and staff impressive.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Brampton View Northampton provided a compassionate and caring environment for my mum at a very sad time within her life. They gave me the peace of mind that my mum was being cared for and was safe. The staff all worked to make mums stay happy. Staff would make mum a cup of coffee which she really loved. Happily mum is well enough to move to be closer to myself but I would certainly consider this home if needed in the future. The grounds are also peaceful and calming and mum loved walking in them.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every member of care staff has been more than amazing while my mum has been here. I would personally love to thank everyone for their care and support right down to the cleaners who always say hello! Couldn't of wished for a better care home for my mum to spend her final years. Thank you to everyone involved in my mums care.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with mums care and attention. Extremely well looked after. She's adapted well to life in care home and looks 10 years younger.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found that Brampton View care home is providing the best care possible for my mother who is on the nursing floor. The staff are providing for her needs in a professional and caring way. All sections of staff from nursing, housekeeping and maintenance are polite and friendly. The reception team are welcoming and helpful. My family and I wish to convey our sincere thanks for the support Brampton view is providing for us and our mother at a very difficult time. Thank you.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After much soul searching I came to the decision to place my husband into full time residential care. I was extremely sceptical about the care he would receive, but I am very pleased to say, he is happy and settled and I feel a huge weight has been lifted off my shoulders and I have complete confidence in the care he receives at Brampton View.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff very caring, very helpful and kept me fully informed of my mothers condition.
I would recommend Brampton View to anyone.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was in the Dementia Wing here for approx. 18 months, latterly also probably having cancer. The staff of this wing have been excellent - caring, developing personal relationships with my dad and the whole family. I felt they knew and respected him. His physical, personal, emotional needs were identified and addressed. He was also offered and supported to participate in activities. He died in November and again he and us were treated with the utmost care and compassion during the weekend of his death. We (and he) were given choices regarding his life here and his death. Some staff attended the funeral.

How likely would you be to recommend Brampton View Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

From the first enquiry in November 2015, a no hassle approach till we finally made our decision about my mother just before Christmas 2015 after the local Social Services wanted to send my mother home. All staff very friendly and approachable. When we finally decided on this care home after my mother visited it, everything was done quickly and efficiently, far different from the rehabilitation unit she had come from who wanted to send her home. We managed to put some of my mother's small personal items in the room over Christmas until we could sort out Mum's flat, maintenance were able to put pictures up and check lights/clocks we took in efficiently.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been in residential care in Brampton View for almost 6 years.
For all of that time she has been cared for extremely well. Her room is comfortable, clean and very well maintained and the standard of care is excellent.
The staff are uniformly friendly and caring and always call the residents by name - never 'dear'. The residents are always treated with great respect.
The standard of food is fair and could be improved, but new caterers are being appointed very shortly so this will hopefully change in the near future.
There was a dip in standards at the end of 2014 into early 2015 and this followed a change of management and coincided with a poor CQC report.
Since then a further new manager has been appointed and the level of service has noticeably improved and it is back to where it should be. Communication with relatives is much improved and there has been a recent improvement in the standard of activities under the new manager.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has been at Brampton View for nearly 2 years. When she arrived she had been in hospital for 4 months but since that time her health and general outlook has improved considerably and she feels Brampton is now her home. The Staff are always patient, understanding and friendly and Mum thinks of them as her friends.
Any issues that the Home had a while ago have now been fully overcome, and I feel content that Mum is safe and well looked after.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has had excellent care here, I am kept very informed about her medical needs and her general welfare. The home is always clean and fresh smelling and my mother is always clean and well dressed. Although mum is blind and very deaf she is always included in as many activities as possible given her disabilities. The carers are always welcoming and pleasant and speaking to other residents who are more alert than my mother they all tell me the staff are caring and lovely.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are so friendly and helpful and I would recommend the care home to anybody. Thanks to all who have looked after mum.

How likely would you be to recommend Brampton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

Andrea

Andrea Goodall

Job Title: Home Manager

Description:

A call to care
Andrea Goodall has working in the care industry since 1989, when she began her career as a care assistant. She was soon training to be a nurse, qualifying in 1993. It was then that she decided she wanted to work in the elderly sector. After a stint in the NHS, she then moved into care homes, where she has been ever since.

“I worked my way up from being a Registered Nurse to a Team Leader, Assistant Manager, and I’ve been a Care Home Manager since 2005,” says Andrea. In that time she has managed four different care homes, including Brampton View, which is how she knows it’s a special place to work.

“Brampton View stands out because it’s a purpose-built home. The corridors are nice and wide, it’s airy, and it doesn’t feel institutionalised,” she says. “It feels hotel-like mixed with a homely experience and atmosphere.”

Positive attitude
Andrea has noticed a real difference in the home with the introduction of a lot of new initiatives and activities, including the Oomph! exercise programme. She says she’s been seeing lots more smiles on residents faces, which makes her job really satisfying. “We’re currently having a positive thought for each day,” she says. “I put it up on the noticeboard and residents walk past, read it and smile. It’s been great.”

To contact Andrea, call 01604 656 682 or email bramptonview@brighterkind.com

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brampton View Care Home