Cheney House

Rectory Lane, Middleton Cheney, Banbury OX17 2NZ
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9.8 78 Reviews
  • Cheney House, Banbury
Cheney House Care Home is part of the Regal Care Trading Ltd portfolio and has access to an extensive range of expertise from many healthcare professionals that enable it to achieve a high standard of care.

The service is open for residential dementia care, with the aim of helping those with neurological difficulties to achieve a quality lifestyle for as long as possible.

The facility itself includes its own sensory and relaxation room, a private and secure garden where residents can relax, as well as providing both physio and aromatherapy.
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Care Provided by Cheney House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1400
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400

Fees are dependent on the Room and the person-centred care

These prices are only a guideline, please contact Cheney House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Charito Garcia (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • No set visiting times, everyone welcome even throughout mealtimes.

Parking

  • Cheney House has parking and private

Cheney House Reviews (78)

9.8

Cheney House has a Review Score of 9.8 (9.792) out of 10, based on 18 reviews in the last 2 years.
Over all time Cheney House has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cheney House
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Total of 78, showing 1-20
Review from Ian M (Son of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff ! Great rooms, food and activities. Both my parents care ..amazing ! cant recommend it enough. So Good!
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Review from Mike M (Son of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely atmosphere with residents well cared for by friendly and pleasant staff.
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Review from Tracey H (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support of my mother at Cheney House continues to be exemplary - particularly since my father passed away in June. The staff have gone over and beyond to help my mother through this difficult time. I cannot recommend Cheney House highly enough!
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Review from Rachel C (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Cheney House for almost 3 years, and I can honestly say the whole experience has been very good, all the staff are wonderful, Mum is always clean & well dressed and is very content, as a family we couldn't wish for more. When we visit we are always made very welcome, no matter what time
or day.
Reply from Charito Garcia, Manager at Cheney House
Thank you so much for a lovely feedback. We are really glad on how much support we are receiving from family members like yourself. We try as much as we can to provide family orientated care.
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Review from Gill S (Wife of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mick came to Cheney House his condition has deteriorated, to the extent he doesn't always know me or our daughter. But I can only be grateful to all the staff for all the care & support they have given to Mick. We always know he is treated with care & respect even when he is being difficult.
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Review from Kevin B (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am particularly impressed by the staff of Cheney House. Everyone is so friendly and professional and it is obvious that the staff are fond of the residents. The food is excellent and mum is generally quite happy and I feel she is in a safe environment. There are many differing care requirements across
the residents (eg eyesight, hearing, dementia) etc which makes it difficult for the activities to suit everyone, but despite this most residents participate and enjoy the activities.
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Review from Kevin K (Son-in-law of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very good overall health care. Ann is well looked after and very happy.
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Review from Stephen A (Respite Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care home very good. I have been to others in Northampton. The food is good. The activities are stimulating. I also go to a day centre once a week. I have worked for the Alzheimer's Society as a care support worker. Also I was a mangager in South Northampton.
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Review from D W (Nephew of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean, and residents are well cared for. TV and the internet are not good; they need upgrading. Food is excellent, no complaints and good choice of dishes.
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Review from William S (Husband of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise and thank all the staff for all their wonderful care they have given my wife in the past almost three months she has been a resident. The atmosphere is simply delightful and very uplifting!
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Review from P B (Son-in-law of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Cheney House for 10 months. The staff are amazing. The care given is so specific to my mum's needs. We are always made welcome when visiting. My own mother was in a care home in Banbury, and I can honestly say the overall care at Cheney House is much better.
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Review from K B (Daughter of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cheney House is a small and caring home which provides a safe and loving environment where residents are treated with respect and are cared for as part of a wider family and as an individuals in their own right. We, as a family, have high praise and regard for all the staff at Cheney House, which as
a family, over the three and a half years our father was a resident, has consistently improved under the management of the current manager and staff.
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Review from Steve H (Son of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Cheney House for five years now. They have always provided excellent support and care for my father and have always found the manager and other staff very helpful. They have just had to call the local doctor because of an issue with his health and they have contacted me, several
times, as soon as they know anything and therefore keep me very informed. I am very happy with their service and care, and I know my father is being very well looked after.
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Review from Mark P (Son of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Cheney House for almost two years now. She is happy, settled, and loves it there. She enjoys the activities, and probably most of all the companionship. The management and staff are superb. We are always kept informed of how she is doing and if there are any concerns, and visiting
is extremely flexible. All in all, and most importantly, Mum is really happy there.
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Review from J S (Friend of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with my friend's progress, so much brighter and talks more than she has in ages, looks so much herself, not so withdrawn. This care home has been good for her and the staff are super, keep up the good work and care for your people here. I'm sure the man upstairs looking down on you would
approve as I do.
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Review from Sharon B (Daughter of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mum receives is second to none. All of the staff are friendly, and caring and always strive to keep the residents happy and comfortable. I am always kept informed of what is happening with my mum and she is very happy. She is always telling me how lovely everyone is. I couldn't wish for
a better setting for her.
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Review from Clare C (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Cheney House since June 2023. Her care has been exemplary throughout this period.
The team truly care about mums wellbeing. I can speak to any of the team and they tell me how she’s been, what activities she’s done and how she’s eaten. When you don’t live locally, it’s
a huge relief knowing she’s really being cared for and looked after every minute of the day.
Mum raves about how good the food is which is amazing given how picky she is about food.
The team offer a wide range of activities all residents can get involved in if they wish which really stimulates the mind and I love seeing the photo wall of what activities they’ve been up to.
The rooms are large and inviting providing a real sense of home from home and you’re encouraged to bring pictures and ornaments.
The care home is really clean and well-maintained and the great thing is you can visit at any time of day.
We honestly couldn’t have chosen a better place for Mum to stay.
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Review from Duncan N (Son of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Cheney House for her last six months. The home manager and the team were fantastic throughout, making her feel really welcome and part of the community there. The team are attentive and practical, bringing an expert approach in a friendly and considerate way. They really make the
difference. It was a pleasure to visit, both for the atmosphere and the setting, and all in all provided the ideal move for both my mum and our family.
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Review from Chris W (Brother of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister, who has dementia, is being looked after very well with lots of love and care. I live 100 miles away and cannot visit as often as I would wish but I have peace of mind because of the level of care I witness every time I visit; this extends to the resident's family too.
Thank you the manager
and all your staff at Cheney House Care Home.
Reply from Charito Garcia, Manager at Cheney House
Thank you very much Chris for your very kind review for Cheney House. What an inspiration to all of us here.
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Review from Laurence L (Son of Resident) published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always very helpful and friendly with myself, as a visitor, and my mother raves at how nice they all are.
Appointment times are flexible and Mother is all ready for my visit.
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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Cheney House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for Cheney House is calculated as follows: ( (175 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 212 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cheney House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Charito Garcia

Job Title: Registered Manager Joined: 2005

I am a board passer for teaching Psychology and Health Care in the Philippines for over ten years. I then migrated to UK to put into actions all the knowledge and essential principles from teaching into working in care homes. My experienced for nearly more than 20 years in the care industry lead me in maintaining a high level of professional commitment and values and meeting expectations required by both the regulator and the company.

Frequently Asked Questions about Cheney House

What types of Care is Cheney House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cheney House have?

There are 20 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Cheney House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cheney House to the centre of Banbury?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cheney House to verify any information. View our terms and conditions. Cheney House has an Enhanced Service - more info.