
I cannot recommend it enough. The care is outstanding.Carol C(Daughter of Resident/Service User)

The manager and her team care caring, professional and transparent.Nicola K(Stepdaughter of Resident/Service User)

The home is in a nice setting and secure. The staff are fantastic and so kind.G E(Son of Resident/Service User)

I cannot recommend it enough. The care is outstanding.Carol C(Daughter of Resident/Service User)

The manager and her team care caring, professional and transparent.Nicola K(Stepdaughter of Resident/Service User)

The home is in a nice setting and secure. The staff are fantastic and so kind.G E(Son of Resident/Service User)

Cheney House Care Home is part of the Regal Care Trading Ltd portfolio and has access to an extensive range of expertise from many healthcare professionals that enable it to achieve a high standard of care.
The service is open for residential dementia care, with the aim of helping those with neurological difficulties to achieve a quality lifestyle for as long as possible.
The facility itself includes its own sensory and relaxation...
Care Provided by Cheney House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are dependent on the Room and the person-centred care
The price(s) shown are provided by the care home. Contact Cheney House for full pricing details and T&Cs.
Contact Cheney House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Regal Care Trading Ltd
- Private Owned
Person in charge
- Charito Garcia(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (7)
- Single Rooms with ensuite Wet Room (12)
Visiting
- No set visiting times, everyone welcome even throughout mealtimes.
Parking
- Cheney House has parking and private
Cheney House Reviews (79)
Cheney House has a Review Score of 9.6 (9.565) out of 10, based on 14 reviews in the last 2 years.
Over all time Cheney House has 79 reviews.
Communications with the home are very good.
There is an excellent understanding of my Dad's character and wishes.
Amazing staff ! Great rooms, food and activities. Both my parents care ..amazing ! cant recommend it enough. So Good!
A lovely atmosphere with residents well cared for by friendly and pleasant staff.
The care and support of my mother at Cheney House continues to be exemplary - particularly since my father passed away in June. The staff have gone over and beyond to help my mother through this difficult time. I cannot recommend Cheney House highly enough!
Mum has been at Cheney House for almost 3 years, and I can honestly say the whole experience has been very good, all the staff are wonderful, Mum is always clean & well dressed and is very content, as a family we couldn't wish for more. When we visit we are always made very welcome, no matter what time or day.
Thank you so much for a lovely feedback. We are really glad on how much support we are receiving from family members like yourself. We try as much as we can to provide family orientated care.
Since Mick came to Cheney House his condition has deteriorated, to the extent he doesn't always know me or our daughter. But I can only be grateful to all the staff for all the care & support they have given to Mick. We always know he is treated with care & respect even when he is being difficult.
I am particularly impressed by the staff of Cheney House. Everyone is so friendly and professional and it is obvious that the staff are fond of the residents. The food is excellent and mum is generally quite happy and I feel she is in a safe environment. There are many differing care requirements across the residents (eg eyesight, hearing, dementia) etc which makes it difficult for the activities to suit everyone, but despite this most residents participate and enjoy the activities.
A very good overall health care. Ann is well looked after and very happy.
I find the care home very good. I have been to others in Northampton. The food is good. The activities are stimulating. I also go to a day centre once a week. I have worked for the Alzheimer's Society as a care support worker. Also I was a mangager in South Northampton.
Very clean, and residents are well cared for. TV and the internet are not good; they need upgrading. Food is excellent, no complaints and good choice of dishes.
I cannot praise and thank all the staff for all their wonderful care they have given my wife in the past almost three months she has been a resident. The atmosphere is simply delightful and very uplifting!
My mother-in-law has been a resident at Cheney House for 10 months. The staff are amazing. The care given is so specific to my mum's needs. We are always made welcome when visiting. My own mother was in a care home in Banbury, and I can honestly say the overall care at Cheney House is much better.
Cheney House is a small and caring home which provides a safe and loving environment where residents are treated with respect and are cared for as part of a wider family and as an individuals in their own right. We, as a family, have high praise and regard for all the staff at Cheney House, which as a family, over the three and a half years our father was a resident, has consistently improved under the management of the current manager and staff.
My father has been at Cheney House for five years now. They have always provided excellent support and care for my father and have always found the manager and other staff very helpful. They have just had to call the local doctor because of an issue with his health and they have contacted me, several times, as soon as they know anything and therefore keep me very informed. I am very happy with their service and care, and I know my father is being very well looked after.
My mother has been at Cheney House for almost two years now. She is happy, settled, and loves it there. She enjoys the activities, and probably most of all the companionship. The management and staff are superb. We are always kept informed of how she is doing and if there are any concerns, and visiting is extremely flexible. All in all, and most importantly, Mum is really happy there.
Very impressed with my friend's progress, so much brighter and talks more than she has in ages, looks so much herself, not so withdrawn. This care home has been good for her and the staff are super, keep up the good work and care for your people here. I'm sure the man upstairs looking down on you would approve as I do.
The care my mum receives is second to none. All of the staff are friendly, and caring and always strive to keep the residents happy and comfortable. I am always kept informed of what is happening with my mum and she is very happy. She is always telling me how lovely everyone is. I couldn't wish for a better setting for her.
The team truly care about mums wellbeing. I can speak to any of the team and they tell me how she’s been, what activities she’s done and how she’s eaten. When you don’t live locally, it’s a huge relief knowing she’s really being cared for and looked after every minute of the day.
Mum raves about how good the food is which is amazing given how picky she is about food.
The team offer a wide range of activities all residents can get involved in if they wish which really stimulates the mind and I love seeing the photo wall of what activities they’ve been up to.
The rooms are large and inviting providing a real sense of home from home and you’re encouraged to bring pictures and ornaments.
The care home is really clean and well-maintained and the great thing is you can visit at any time of day.
We honestly couldn’t have chosen a better place for Mum to stay.
My mother stayed at Cheney House for her last six months. The home manager and the team were fantastic throughout, making her feel really welcome and part of the community there. The team are attentive and practical, bringing an expert approach in a friendly and considerate way. They really make the difference. It was a pleasure to visit, both for the atmosphere and the setting, and all in all provided the ideal move for both my mum and our family.
Thank you the manager and all your staff at Cheney House Care Home.
Thank you very much Chris for your very kind review for Cheney House. What an inspiration to all of us here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2020Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cheney House.
There are no upcoming events for Cheney House.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Regal Care Trading Ltd
- 28 Feb 2020Recipient: Regal Care Trading Ltd
- 28 Feb 2019Recipient: Regal Care Trading Ltd
Meet the Team (1)

I am a board passer for teaching Psychology and Health Care in the Philippines for over ten years. I then migrated to UK to put into actions all the knowledge and essential principles from teaching into working in care homes. My experienced for nearly more than 20 years in the care industry lead me in maintaining a high level of professional commitment and values and meeting expectations required by both the regulator and the company.
Frequently Asked Questions about Cheney House
What types of Care is Cheney House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cheney House have?
There are 20 Single Rooms and 7 Couples/Companion Rooms.
What are the Facilities & Services at Cheney House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Cheney House to the centre of Banbury?
3.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cheney House to verify any information. View our terms and conditions. Cheney House has an Enhanced Service -more info.