Barchester Collingtree Park Care Home

A brief note to say thank you. Thank you to all the girls that looked after my uncle, thank you to the maintenance manager for fixing up whatever was needed. We felt so confident with him in your very capable hands. Last week it was time to go, it was his time. Now the pain has gone, no need for endless medication. My uncle is at peace. Keep up the good work that you do and keep well. I'll miss saying hi to you on our Skype calls! All the best.

My grannie received outstanding care all throughout her battle with Alzheimer's and COVID, from which she sadly died. We were incredibly lucky to be able to celebrate my 30th birthday with her just before lockdown and then a final visit to say goodbye and thank you to her the day before she died in July. We shall always be forever grateful for the care my grannie and us all received. I personally work in a hospice and I could easily spot that Grannie received excellent end of life care at Collingtree. The staff are so helpful and friendly, nothing was too much trouble. The staff so kindly organised numerous Zoom calls with Grannie when the home was in lockdown. It was a massive comfort to be able to see her face and speak to her as well. We can't recommend this care home highly enough! Thank you so much to all the staff involved in caring for Grannie!

Thank you for your excellent care of my mother-in-law who spent her final months in Collingtree Park. You cared for her with great skill and care as her dementia progressed and we are for ever grateful for your loving care as she faded away and died peacefully in the home. She was very happy in your home and we are very grateful to you.

Mum had made her own decision that it was time for a care home, being a very organised and strong-willed lady we thought it would be a challenge. My husband and I said we would look into care near us at Northampton. We looked on the internet and contacted 2 homes. One didn't bother to reply, the second we had an appointment 3 hrs later. We knew as soon as we entered the home, it was perfect. After 3 weeks, a few teething probs, she is happily settled.

Visited mum under COVID restrictions meaning my wife and I had to plan in advance, follow instructions and meet mum in the garden. Due to the weather, we warned the visit could be cancelled at any time. The process to book a visit was very easy, everything explained clearly. On arrival we were met by staff outside, the procedure for the visit was explained and we were made to feel at ease. The carer brought mum down to us and then left us alone to sit, at social distancing, and chat to mum for the allowed time period. The carer informed us she would be just indoors if she was needed. It did start to rain as we arrived but they have erected a gazebo and thankfully it wasn't windy or too cold. It was lovely to see mum and see she was being given the best possible care by the home.

Everything changed when she moved into Collingtree Park. Since then my every phone call is upbeat, every Skype conversation reassuring, each garden visit a pleasure - this week we shared a happy half hour in the sunshine, got an enthusiastic welcome, saw her big smile, and met several members of staff. I noticed her face lit up whenever one of them bent close enough for her to see who it was. She really believes she is home. She is happy. She is properly cared for. So her family is happy too.

Towards the final weeks of her life, the care and compassion shown by the staff to my mother was exceptional. My sister's husband who is a doctor and who is very familiar with hospice work declared to me that he thought the level of care was better than the level of care shown in a hospice! Praise indeed. This was during a period when the Covid virus was around and many restrictions were in place.

So again thank you to the Collingtree Park team for all your hard work.

My uncle lived at the Collingtree care home in Northampton for over five years until his death in May 2020. Before he went there myself and other members of the family went to see several homes in the area and felt none compared more favourably than Collingtree. The whole team of carers, admin and managers were excellent in all respects. Nothing was too much trouble and the staff very approachable. Any concerns or worries were dealt with in a speedy and professional manner. I would highly recommend this exceptional care home.

Dad went into Collingtree in the early stages of his dementia and the location was great for quiet walks and trips to the bar at the local golf club. As his dementia worsened he was not able to enjoy the surroundings but the staff were brilliant throughout. Always felt that Dad was being cared for and room and facilities were good.

Putting excellent in each of the review options below describes completely my opinion of the home. My husband is very content there.

Very good all round.

I would not recommend any particular provider or care home as I feel the responsibility to be too great. I would of course tell of my experiences at Collingtree truthfully. The Resident's meetings can be helpful. Decisions on matters raised should and must be referred back to the resident concerned. I am content living at Collingtree.

Mum was in the home for a few months. She had come to a new area so it was very challenging for her. All the staff seemed kind and helped her to settle in. The carers always picked up on things that weren't right and sorted things out. Mum also enjoyed the 3-course meals and going into the garden.

To me, one of the most impressive features of Collingtree Park is the whole culture and stability of the staff. The same staff I met when my mother moved into the home three years ago were there at her bedside when she passed away. For dementia sufferers, this stability is so important. Care is given with genuine compassion. Staff befriend the residents and get to know their idiosyncrasies and preferences. The food is excellent and plentiful. The home is clean, spacious and very friendly. Management are accessible and keen to listen. Naturally, it is not a cheap option but it does represent true value for a loved one as they near the twilight of their life.

As his stay progressed, we hit problems. He needs to get outside and that rarely happened. He paced the corridors so much that he lost a lot of weight and got blisters on his feet. When he left the home, he had run out of several important medications which they said they would get.

What more can I say? No, I won’t say I’m happy, because my husband isn’t here, but I will say I am more than content, and how lucky I am to be here at Collingtree.

My husband comes to Colingtree Park for respite and also keeps in touch with everyone by coming and having his hair cut every couple of months. The staff are all very helpful and friendly and the accommodation is excellent. Always a friendly welcome as soon as you walk through the door.

God bless them, an honour to meet them.

Looking for a home suitable for a loved one is such a difficult and emotional decision. However, I would not hesitate in recommending Collingtree Park to anyone. My father-in-law resided at the home for just over seven years. The staff got to know him really well in order to give him the best/most appropriate care they could. As a family, we were welcome at any time and had great working relationships with the staff. My father-in-law's care was as personalised as possible and he thrived in the home due to the care and attention he was paid. He was a man that always enjoyed food and this continued whilst at Collingtree Park. There was never a complaint made by him about the quality or quantity offered to him. Something that impressed us further in terms of the food was the way the food was presented, even when it was necessary to puree it in order that he could eat. Again - care and attention throughout. As a family, we were never in any doubt that he was safe and looked after.