Barchester Collingtree Park Care Home

110 Windingbrook Lane, Collingtree Park, Northampton NN4 0XN
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9.2 144 Reviews
  • Barchester Collingtree Park Care Home, Northampton
Collingtree Park is a residential care home in Northampton, with convenient access to the M1 for visitors. The home is set in the beautiful surroundings of Collingtree Park Golf Course and has leisure and shopping facilities nearby. The purpose-built home offers easy, modern and comfortable living, and landscaped gardens to the front and rear which are accessible to residents for fine-weather activities and outdoor socialising.

The bright reception area is the perfect spot to enjoy coffee with friends and family, and the beautiful dining room is a great place to savour the menu choices and fine dining experiences prepared by the Head Chef and kitchen team. Take a look at the virtual tour to see more.

Collingtree Park provides residential care and support for a variety of needs relating to ageing and dementia. The highly motivated team focuses on the individual needs of residents, with personal care plans for each resident and a range of activities with something of interest to everyone.

Family and friends are welcome to visit anytime and take part in regular relatives' meetings where all ideas and suggestions are enthusiastically received by the General Manager.

Collingtree Park offers respite care which can be pre-booked up to a year in advance. All rooms are fully furnished, with en-suite facilities, and the lounges and dining areas have doors opening onto the lovely gardens.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1194

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Collingtree Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rosalyn James (General Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (73)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (28)

Barchester Collingtree Park Care Home Reviews (144)

Total of 144, showing 1-20
9.2

Barchester Collingtree Park Care Home has a Review Score of 9.2 (9.238) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Collingtree Park Care Home has 144 reviews.

Overall Experience

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Overall Experience  Overall Experience 4.0 out of 5

2 satisfactory respite weeks after knee op. Staff more than helpful in all situations. Wonderful surroundings which need immediate attention to restore them to their original standard. Please sort this; signage needs dealing with, where is it?
Cleaning of toilets in bedrooms leaves a lot to be desired.
Would
I come again? Yes

Reply from Barchester, The Feedback Team at Barchester Collingtree Park Care Home

Thanks for taking the time to leave your review of your stay with us. We're grateful for your comments about our staff at Collingtree Park, and sorry to read of your feedback about other areas of the home, whilst our refurbishment is taking place. We can assure you the signage for our home is at the driveway entrance, and the toilets though clean, are being looked into due to limescale, and we thank you for bringing this to our attention. We're happy to hear that you would visit us again, and we look forward to seeing you soon. Kind regards, Barchester's Customer Feedback Team.

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Overall Experience  Overall Experience 5.0 out of 5

Always warm and welcoming. Staff have smiles on their faces, always greet visitors as though they were their own family members. No request is too much trouble, and discussions are never rushed. The environment is warm and welcoming, activities for those that wish to partake are regular and varied -
including visits from pet dogs, llamas and donkeys. The food in of very high quality, and if the resident would like something different, that's accommodated with a smile, family and other visitors can also fine with their loved one as well, just let the care staff know. All in all a very very good service.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

thank you for taking the time to leave such a great review! I will be sure to share this with the care staff. All the best.

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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Collingtree Park last month. She has early dementia and had been struggling on her own at home, getting isolated and had given up many of her regular activities. We were so pleased with the warm welcome she received when she arrived, tired and a little emotional. With some gentle encouragement
and support, she is eating a greater variety of foods and has the energy to mobilise outside her room. She has also restarted many of her former activities - knitting, reading the paper and word puzzles. Thank you so much to all of her kind, cheerful carers - we couldn't have wished for a better transition for her.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Hi Tim, thank you so much for taking the time to leave us this lovely review. It is an absolute pleasure to have your mum here with us. We can certainly see the difference in her since she moved in and she brings a lot of joy to us all; especially when she comes to spend time in the caf socialising with us in reception and with the other visitors. All the best, Roz.

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Overall Experience  Overall Experience 5.0 out of 5

Five star treatment
Could not be better.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Hi Barry, thank you so much for your wonderful feedback about our home. It is a pleasure to have you living here at Collingtree Park Care Home and watching you thrive in this environment. All the best, Roz.

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Overall Experience  Overall Experience 5.0 out of 5

A very warm welcome on arrival.
The staff are very friendly and helpful.
The meals are delicious, well presented and nothing is too much trouble.
The care received has contributed to her recovery.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Hi Gill, we are so pleased that we managed to get your mum into the home on the same day of her discharge from hospital. Her recovery was astounding and she looked a different lady when she left to return home. It was a pleasure to look after your mum, and help her on her road to recovery and to return safely to her home. Your comments about the food, care and the care team are very well received and will be passed on amongst the staff group, who will be delighted. All the best, Roz.

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Overall Experience  Overall Experience 3.0 out of 5

Admittance was prompt. Corridors clean. Restaurant menu looked appealing. Resident was in the lounge watching TV with other residents - conversation somewhat hampered. But pleasant setting and ambience. Slight odour endemic to care homes but not too strong.

Reply from Barchester, The Feedback Team at Barchester Collingtree Park Care Home

Thanks for taking the time to leave a review. We'd love to hear more from you regarding where we meet expectations and where we could improve, as your scoring is lower than we'd like to see. Feel free to contact us at feedback@barchester.com if you wish to provide further feedback so we can support you. Kind regards, Barchester's Customer Feedback Team.

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Overall Experience  Overall Experience 5.0 out of 5

Following a period of respite care, Mum became a permanent resident and began to settle well into her new surroundings. Unfortunately a hospital stay was necessary but the Barchester Collingtree Park Care Home staff on duty at the time provided wonderful care and support during the very long wait for
an ambulance. The look of pure joy on her face when she was returned home was a delight to see.
Everyone who works at Collingtree has been invariably helpful and caring, both in their dealings with Mum and the wider family. We feel this care home was an excellent choice.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking the time to leave us this review and such lovely comments. We take great pride in delivering great care to all our residents and I am so pleased that you feel you have made an excellent choice of care home for your mum. As always, it is our pleasure. I will share your lovely feedback with the team. All the best, Roz.

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Overall Experience  Overall Experience 4.0 out of 5

Mum spent over 2 weeks in hospital with a very unpleasant bacterial infection. Visually impaired and in isolation, she became very anxious. Barchester Collingtree Park Care Home ladies came in to assess for return, making mum really smile for the first time in weeks. Her return to her room was so welcoming
- staff came to see her, the radio was on, heating turned up and everything was immaculately cleaned. The warmth of that welcome made the transition so easy for mum - she said it was lovely to be 'home'. She continues to have excellent care. Collingtree is definitely the best choice we could have made.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Thank you for taking the time to give such wonderful feedback, it's an absolute pleasure to care for your mum. It is always lovely to hear such comments about the care we provide, I'm very proud of the team and I will be sure to share your review with them all.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has just spent a month at Barchester Collingtree Park Care Home for respite care. I was very impressed with the care she received and how friendly and caring the staff were to my mother and myself. I have no worries about Mum having another holiday with them in the future.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Thank you for your lovely review of the care we provide at Collingtree Park, it was an honour to care for your loved one and we all look forward to welcoming her back at any time. I will share your positive feedback with the team.

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Overall Experience  Overall Experience 4.0 out of 5

I feel safe here and enjoy the pleasant gardens.
It is good to have company, but also I like my own room.
I enjoy doing jigsaw puzzles and have a large table in my room to leave partly finished puzzles on.

Reply from Rosalyn James, General Manager at Barchester Collingtree Park Care Home

Thank you for your review, it means so much to the staff to receive such lovely comments about the care we provide.

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Overall Experience  Overall Experience 2.0 out of 5

My friend was left in a broken hospital bed that beeped intermittently for over a week. I reported this and it was eventually repaired but not for some time.
My main concern was that although your aesthetic is amazing, my friend developed sores as there was no cream!
I ordered some cream for her.
When they'd used it up, they asked her if her friend could buy more! Not impressed!

Reply from Feedback Team, The Feedback Team at Barchester Collingtree Park Care Home

Thanks for your review. At times, we have specialist beds loaned to us by the local hospital to support residents with specific needs, as was the situation with your friend. Equipment like this sadly isn't within our full control and when there is an issue it does need fixing by a specialist team which can take time to be repaired once reported, which is not something we can influence. We're sorry for the inconvenience caused while we waited for an engineer to repair the bed . The sores you have mentioned were present already at the point of admission, in line with the GP's advice cream wasn't prescribed. We are sorry that you felt you needed to provide this and can assure you we follow the guidance of medical practitioners for all of our residents to ensure their wellbeing. Kind regards, Barchester's Feedback Team.

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Overall Experience  Overall Experience 4.0 out of 5

Barchester Collingtree Park Care Home is a very pleasant care home. It is in a lovely position and is always very clean and tidy. The staff are friendly and the carers are kind and compassionate. They are approachable and happy to help.

Reply from Kelen Feng, Operations Manager at Barchester Collingtree Park Care Home

Thank you for your lovely review of our home and the care we provide. I will be sure to share your positive comments with the team.

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Overall Experience  Overall Experience 3.0 out of 5

My mum seems to be really happy and settled and has made lots of friends.
She joins in all activities.

Reply from Kelen Feng, Operations Manager at Barchester Collingtree Park Care Home

Thank you for your review, we strive to provide a real sense of community within Collingtree Park, it is wonderful to hear your mother is happy and has made lots of new friends.

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Overall Experience  Overall Experience 4.0 out of 5

The care my husband receives from the carers is excellent. They are kind, patient and understanding of his problems. Sadly, there are not always enough of them available when help is needed. On the occasion last month, even the carers were stressed as they felt unable to help everyone due to understaffing.
There
is a severe lack in communication between relatives and management. Minutes from a meeting, at the beginning of May, have still not been distributed. Changes in senior staffing occur with no notification before or after the event.

Reply from Kelen Feng, Operations Manager at Barchester Collingtree Park Care Home

Thank you for providing such positive feedback about the care our team provides. I will ensure meeting minutes are distributed and apologise for the delay. I very much look forward to meeting you at the next scheduled meeting in August. Prior to then, please be assured my door is always open for a chat, I would welcome the opportunity to answer any questions you may have, simply pop in or book a specific time in my diary with our new home administrator.

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Overall Experience  Overall Experience 4.0 out of 5

After caring for my husband for eight years (he has vascular dementia), I felt I could not cope anymore and reluctantly felt it was time to find a care home for him. I looked at a number of care homes. I found Barchester Collingtree Park Care Home welcoming with a nice atmosphere. Also, it is only 5
minutes walk from where I live. I can go and visit my husband at any time. I feel he is well cared for and safe there. They do a number of activities with them and have a lovely garden.

Reply from Kelen Feng, Operations Manager at Barchester Collingtree Park Care Home

Thank you for taking the time to review our home, it's an absolute pleasure to care for your husband and it is always wonderful to see how happy he is on your visits and the fun you have together joining in with the activities. Thank you again, I will be sure to share your comments with the team.

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Overall Experience  Overall Experience 5.0 out of 5

Dad has now been a resident here for more than 5 years, and in this time he has been very well looked after the whole time. The team is fabulous, and it seems they can't do enough for all the residents and indeed visitors, with nothing being too much trouble. There have been some management changes
in the last couple of years, but the level of service has continued and is probably a higher standard now, so we have no concerns at all about Dad's care. He is happy, safe, and well cared for, and even during the difficult times of Covid the team at Barchester strived to continue the high level of care. I don't think we could have picked a better place for Dad. Many thanks to the whole team at the home.

Reply from Nikki Allen, General Manager at Barchester Collingtree Park Care Home

Thank you for your kind words and positive review of the care we provide, it's a pleasure caring for your father and your review makes me extremely proud of the whole team here at Collingtree Park, I will be sure to share your feedback with all departments.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has really settled well here. The staff are very caring and there is a lovely atmosphere. Very homely, lovely rooms, and the food is excellent. I don’t think we could have chosen a better place.

Reply from Nikki Allen, General Manager at Barchester Collingtree Park Care Home

Thank you for your wonderful review of our home, staff and the service we provide. It is an absolute pleasure having the opportunity to care for your loved one. Your kind words will be shared with the team at Collingtree Park.

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Overall Experience  Overall Experience 4.0 out of 5

I am extremely happy with the home. The staff are considerate, friendly and deliver a family-feel.

Reply from Nikki Allen, General Manager at Barchester Collingtree Park Care Home

Thank you for your lovely review and wonderful comments about the staff and care your loved one receives within our home. Your kind words will be shared with the teams at Collingtree Park.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Barchester Collingtree Park Care Home are always friendly and the reception lady on the front desk always makes me feel welcome. My friend has settled in really well and looks very well in herself which is all down to the care she is receiving.

Reply from Nikki Allen, General Manager at Barchester Collingtree Park Care Home

Thank you for your lovely review and for the positive remarks about the staff and care your friend has received since staying at Collingtree Park. Your kind words will be passed on to the teams.

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Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Collingtree Park Care Home after spending many weeks in and out of (mostly in) hospital. The hospital team were terrific and did all they could but then we needed somewhere that Dad could receive the sort of 24-hour care that is just not possible at home, to allow him to heal
and enjoy as good a quality of life as possible. The Collingtree team quickly responded to an inquiry, followed up promptly with a hospital visit to assess needs and moved Dad in. His room is bright and cheerful and very clean. The staff are wonderful, from the housekeeping and cleaning staff to the care team and the management. Dad's general health and spirits have improved, thanks to good food and lots of attention. He is even participating in exercise and joining other residents for meals in the dining room which seemed unimaginable a month ago. The gardens are lovely and are a wonderful respite from being indoors when the weather cooperates. Thank you to the entire Collingtree team!

Reply from Nikki Allen, General Manager at Barchester Collingtree Park Care Home

Thank you for your lovely review, it is an absolute pleasure looking after your father. He is so cheerful and loves a chat with the staff, he has made a great improvement in health since coming to Collingtree which is lovely to see and his appetite increasing. Your kind words will be passed on to the teams.

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Current Review Score: 9.2 (9.238)

Overview of Review Score

The Review Score of 9.2 (9.238) out of 10 for Barchester Collingtree Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.238 for Barchester Collingtree Park Care Home is calculated as follows: ( (101 Excellents x 5) + (93 Goods x 4) + (37 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 235 Ratings = 4.238

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Collingtree Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

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Meet the Team (6)

Debbie

Debbie Willetts

Job Title: Head of Unit

Joined: 2000

Hello, my name is Debbie and I'm the Head of Unit for our Memory Lane Community here at Collingtree Park. I have had the pleasure of working within the home and caring for our residents here for 25 years. Dementia care is my passion, part of my role is to ensure our residents living with dementia continue to have purpose and fulfilment in their everyday lives. I'm extremely proud of the personalised care our staff deliver, seeing the happiness it brings to residents is priceless.

Pamela

Pamela Bailey

Job Title: Resident Ambassador

Hello. I'm Pamela, the Resident Ambassador at Collingtree Park. I was chosen by other residents to represent them and pass on their comments to management. I enjoy this responsibility and attend all the Residents' Meetings.

Martin

Martin Tilly-Reed

Job Title: Activities Coordinator

Joined: 2024

Hello, my name is Martin, welcome to our ‘Life’ at Collingtree Park Care Home page.


Hello, my name is Martin, welcome to our ‘Life’ at Collingtree Park Care Home page where you'll find regular updates on all we've been doing, including the events we have planned.


My role is to ensure that our activities, outings and the entertainment we provide is stimulating and inclusive of all our residents no matter their challenges. It is important to me that our weekly calendar offers enriching experiences with music from live entertainers, visits to various locations outside the home, as well as arts and crafts tailored to individual abilities.


Getting to know our residents better is so important, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining Collingtree Park that will make for a richer activities program to be developed.


I look forward to getting to know you, and your loved ones.


We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact the activities team direct. New entertainers and community links are always welcome.

Midhun

Midhun Gomez

Job Title: Admin/Reception

Joined: 2024

Hello, my name is Midhun and I'm the receptionist and administrative assistant here at Collingtree Park.

Tamara

Tamara Mano

Job Title: Second Chef

Joined: 2018

Hello. I am Tamara, Second Chef at Collingtree Park. I have always loved cooking for myself and have developed my career in food since coming from Greece to the UK.


Collingtree Park feels like a big family - I cook with love, as I would for my own family. I research recipes online and try them at home to get them just right for our residents. I like cooking main courses, making them attractive, hearty and full of flavour. I am already working on menus for next season.


I can adapt any of my recipes for people with allergies or swallowing difficulties, so they can enjoy the same flavours as everyone else.


I also make cakes and other treats for birthdays and events.

Fay

Fay Gooch

Job Title: General Manager

Joined: 2025

My name is Fay, and I bring 29 years of dedicated experience within the care sector. I began my career at 18 as a carer in a dementia-specialist home, where I quickly discovered my passion for delivering high-quality, person-centred care. Over the years, I progressed through various roles — from Senior Carer to Deputy Manager — and by the age of 23, I was appointed as a Registered Home Manager.
In that role, I successfully managed a 64-bed home with over 90 staff, achieving full occupancy, a perfect 10 rating on carehome.co.uk, and receiving multiple industry awards. My commitment to excellence and team development led me to a broader operational role as an Operational Support Manager, where I travelled across the South East of England, supporting care homes with compliance, performance improvement, and leadership mentoring.
While I found the regional support role rewarding, I deeply missed the sense of connection and camaraderie that comes with leading a dedicated team in a care home setting. This brought me back to where my heart truly lies — applying once again for a Home Manager position, where I can lead by example, build strong relationships, and make a tangible difference in the lives of residents and staff.

Frequently Asked Questions about Barchester Collingtree Park Care Home

What types of Care is Barchester Collingtree Park Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Collingtree Park Care Home have?

There are 73 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Collingtree Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Collingtree Park Care Home to the centre of Northampton?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Collingtree Park Care Home to verify any information. View our terms and conditions. Barchester Collingtree Park Care Home has an Enhanced Service - more info.