Barchester Collingtree Park Care Home

The staff are very caring, the facilities with the meals served are excellent and there is always organised events going on most days. The list of events going on are sent out to the resident's relatives monthly and are open to them as well. My mother seems happy there and I am happy that she is in such good hands.

My husband has received very good care and all the staff are kind and helpful. I have always been treated well when visiting him. He was here in June for 1 week and was happy to come again, this time for 6 weeks. We will come again.

I now don't worry about Dad at all.

Lunch overcooked but well presented.

I would have no hesitation in recommending Collingtree Park to friends or anyone needing a good home. My husband was extremely well looked after, feeling safe and comfortable throughout his stay. The carers were friendly and hardworking and the management arranged everything perfectly. My husband had a very enjoyable stay at Collingtree Park.

My father required care in a hurry as his dementia had suddenly got worse. We had contacted Collingtree Park a month or so previously knowing that the time was approaching when we would be unable to care for dad to the extent we wished. The manager visited and said it would be a few months yet, but took him at very short notice when he suddenly went downhill. Dad thought he was in a hotel and was very happy there. The staff, especially a male member of staff who took no nonsense from dad, were amazing and my father, who was rude to everyone in a jokey way, found he could be as he was and the staff accepted him and, I think, enjoyed his banter. Unfortunately, he was not with them long but I thank them for making him content and looked after in his last months.

We are happy that Mum is in the right place, being cared for and the team work well. The home is situated in lovely grounds.

To date, she appears very happy with her new environment.

The location and setting with beautiful gardens are very pleasant. The refurbished areas downstairs are extremely pleasing and of a high standard. Staff are friendly, but I feel there could be more frequent checks. Sadly, the upstairs floor always smells which is unnecessary and indicates attention is required. However, I do appreciate that I am unaware of all the demands in a care home.

Thank you.

Mum's stay with you was unfortunately too short and for that reason, I can only say that I feel she would have been better catered for if she was placed in a room on the ground floor.

A good care home that cares well for your relative. The home is clean and is well presented. The staff are polite and make conversation with the relatives which is appreciated. There is a monthly what's on listing that each person has and informs them of what's coming up. In general, it is a happy environment.

The individual rooms are comfortable and there is the choice to use the existing furniture or you can take your own. The room can be changed around and you are allowed to hang pictures etc. which makes it more familiar and homely for the resident. I would have no hesitation in recommending this care home.

I met the management team on several occasions and found them to be kindly, listening people who answered my questions. I viewed all the facilities twice and met some of the staff all of which gave a very favourable impression

During May, I have made daily visits and observed the care and attention given to residents. I have confidence that my wife is in good hands.

Collingtree Park have been very helpful and welcoming from the get-go. They have managed my mother's needs very well. The home is always clean and well presented. This gives me confidence for the future and the care my mother will receive going forward.

Sleep very well in bed.

The receptionist was friendly, helpful and explained everything. Mum has a lovely room overlooking the garden and is settling in well. all the staff from the general manager, finance manager and all carers are willing to chat and help in making mum feel at ease. we even get to sample delicious cake with our cup of tea.

My respite visit was very enjoyable. If needs be, I would be very happy to come again.

My wife stays in the home for a little less than 4 weeks before her condition worsened far more quickly than had been anticipated. Nevertheless, during her stay, I made many visits and found the attention, care, compassion and friendliness to be most exemplary. All of the above attributes were extended to me in the fullest way.

I was and am highly grateful to everyone at the home at the utmost level.

My aunt has lived on her own most of her life until she was unable to look after herself.

She settled much quicker than anticipated and love the care she receives here. The staff are warm, friendly, caring and professional and I don't think she could be in better hands.

I went into Collingtree Park for respite care whilst my husband recovered from an operation. The care home staff were friendly and welcoming, the room was clean and comfortable. In general, the care was good but certain aspects of my needs were not always catered for. For example, I have great difficulty holding cutlery and therefore forks and spoons have to be strapped to my hand and food cut up into small pieces. This was not always done and I was unable to feed myself at those times.