Lancum House

Bush Close, Hardwick Road, Wellingborough NN8 3GL
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10 83 Reviews
  • Lancum House, Wellingborough
A purpose-built Northamptonshire care home, Lancum House cares for elderly people, some of whom suffer from dementia, all of whom benefit from a pleasant interior and surroundings, in which they have their personal freedoms and lifestyles respected.

Lancum House has en-suite bedrooms and pleasant communal areas, with residents able to make day-to-day choices between privacy and the chance to socialise with staff and other residents, as well as joining in with entertainments and activities.

Families and loved ones are welcome to make regular visits, with staff maintaining a friendly and positive outlook to all aspects of service users' care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1278
  • Self-Funded Residential Dementia Care: from £1346
  • RESPITE Self-Funded Residential Care: from £1378
  • RESPITE Self-Funded Residential Dementia Care: from £1446

These prices are only a guideline, please contact Lancum House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alysha Coleman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Single Rooms with Ensuite Wet Room (42)

Lancum House Reviews (83)

10

Lancum House has a Review Score of 10 (9.983) out of 10, based on 39 reviews in the last 2 years.
Over all time Lancum House has 83 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lancum House
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Total of 83, showing 1-20
Review from J R (Daughter-in-law of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been at Lancum House for three years. We visit regularly and are always made to feel welcome.
As our mother's needs have increased, we have found the care has been increased without us having to request it.
The staff are super heroes: warm, friendly, respectful and very person
centred to each individual. They sometimes have to deal with unexpected or difficult situations but remain calm and caring. Many of the staff have worked there long term.
The home is always clean and safe. We love the layout and the garden. There are lots of well planned activities for residents to join in should they wish, with support and gentle encouragement if needed.
We have enjoyed getting to know the staff and other residents and their families during our visits.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your wonderful feedback. We're delighted to hear that your mother feels happy and well cared for, and that our team's dedication and person-centered approach make a difference. It's lovely to know that you've enjoyed getting to know our staff, residents, and their families, and that our home continues to feel welcoming, safe, and full of activities.

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Review from J B (Son of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the home have always looked after my mum well. When l have picked her up and taken her out for the day she has always been happy to return.The home is always been kept clean and tidy.The staff have always been helpful and kind .
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for sharing your kind words. We're so pleased your mum feels happy and well cared for, and it's lovely to hear that our team's efforts make a difference.

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Review from Bibi S (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every caregiver I have met has left their worries at the door and has a consistently cheerful disposition even when nearing the end of their 12-hour shift. This shows me that their energy comes from true kindness, compassion and love of caring for the residents. Even when some of the residents with
dementia lash out verbally or physically, they are handled firmly but with terms of endearment like 'sweetheart', 'my love', 'my darling' as they calm the resident. A sense of ownership is given to the residents. Once, mum felt peckish at 4.30 am and went to the kitchen where she was given cornflakes! I like that although mum is encouraged to join in activities, she is never forced. When I phone from my residence in Vancouver to get on Messenger with mum, the staff stop their duties and kindly arrange it for me so I feel in constant touch with her. What most assures me that this home is best for mum is the big smile she has for each carer and the fact that she looks 20 years younger.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for sharing such thoughtful feedback. It's wonderful to hear how much our team's kindness and care mean to you and your mum, and we're delighted she feels so happy and supported here. Your words will mean a great deal to all the staff.

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Review from E L (Granddaughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at lancum are amazing and really do go above and beyond, my nan has been a resident for nearly 5 years and I wouldn't want her living anywhere else. There is always some sort of activity happening and the famileo app is wonderful, being able to see my nan looking happy and joining in is
a beautiful
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. We're delighted your nan has enjoyed her time with us at Lancum and that Famileo helps you feel connected to her daily moments. It means a lot to the team to know their efforts are appreciated.

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Review from Georgina S (Friend of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my friend for two months now, and have been more impressed with every visit. The staff are all very kind, considerate and caring towards their residents, with a warm welcome for visitors also. The home is bright, colourful and most importantly clean and well maintained. The entertainment
programme varied and interesting. I am only sorry I missed the Elvis impersonation! It is heartening to see that my dear friend is being so well cared for. Thank you to all the Staff at Lancum House.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your lovely review. We're so pleased to hear how much you've enjoyed your visits and that your friend is feeling well cared for. Your kind words mean a lot to the whole team, and we're sorry you missed Elvis - he was a hit! We look forward to welcoming you again soon.

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Review from K A (Son of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Lancum House for two months. From the very first visit to view the home i have really appreciated how friendly, helpful and professional everyone has been.
Mum was made to feel very welcome right from the start and is happy to call Lancum her home. Her social interaction
has improved immeasurably through her involvement with the many activities organised for the residents. She has enjoyed bingo, gardening, pizza making, cake decorating, morning exercise, choir practice, a pub visit and a variety of singers who have performed at the home and the list goes on.
After living at home on her own for so long and no longer driving, moving to Lancum, where she is in a much safer environment, with help when she needs it has given her a new lease of life and she seems much happier for it.
I have already recommended Lancum House to friends with elderly parents.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. We are delighted to hear that your mum is settling in well and enjoying life at Lancum House. It is lovely to know that the activities are bringing her joy and that she feels at home. Your recommendation means a great deal to us.

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Review from Michelle H (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum was diagnosed with dementia, it was one of the hardest times for our family. Finding a place where she would be safe, understood, and genuinely cared for felt overwhelming - until we found this care home.
From day one, I knew this was the right place. The staff are incredible. They don't
just do their jobs - they treat every resident with dignity, patience, and real kindness. My mum isn't just another name on a care plan; they've taken the time to get to know her, to understand her routines, her moods, and even the little things that make her feel more like herself.
The environment is warm and calm, and it feels like a true home. There are always activities going on to keep residents engaged, whether it's music, arts and crafts, or just a supporting her to go in the garden. But most importantly, there's genuine respect and compassion in every interaction.
I can't express how much peace of mind this place has given me. I know my mum is safe, well cared for.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your beautiful words. It means the world to us to know that your mum feels safe and at home here. Supporting our residents with genuine care, respect, and compassion is at the heart of everything we do. We're truly honoured to be part of her journey and to give your family peace of mind.

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Review from Chandra-Mina C (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A welcoming and clean atmosphere in Lancum House.
Hard working, friendly staff across all the job roles.
Delicious meals cooked onsite, enjoyed by everyone.
Various activities arranged so everyone can take part in whatever they are interested in.
The Gazette , published weekly, keeps everyone
connected and informed with whatever participation , event or activity.
The Dementia Choir is a real winner with residents and everyone else who attends! Everyone has so much fun there and a really good time!
My mum continues to be well cared for and loved by everyone at Lancum House, like she has been during the two years she has lived there. I cannot ask for anymore, so "Thank you, to each and everyone at Lancum House"
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words and continued trust over the past two years. We're delighted to hear how much your mum is enjoying life at Lancum House and that you feel supported by our team. It's lovely to know the Dementia Choir and our weekly Gazette help create that sense of fun and connection we strive for. Your appreciation means the world to us, and well be sure to pass on your thanks to the whole team.

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Review from Annette H (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at lancum now for about a year ,she has improved immensely,they really look after her there ,all the staff are friendly and do a brilliant job ,big thanks to one of the staff members whom my mum absolutely adores, and to two other staff members who keep them entertained always something
to do to keep them occupied ,and to all the other staff great people ,home is clean and welcoming and the staff are brilliant
Reply from Alysha Coleman, Home Manager at Lancum House

Thanks for leaving us this glowing review, the team will delighted to read it.

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Review from J G (Son of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff always go above and beyond expectations.
Facilities are great. It's a joy to visit.
Mum loves the activities and always gets involved when she can. There's so much to do, I'm a bit envious.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your wonderful feedback! We're delighted to hear that you enjoy visiting and that your mum loves getting involved in the activities. We'll keep doing our best to make every day special for everyone here.

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Review from Denise B (Next of Kin) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are excellent and look after my mum really well. She loves the activitys and going out to the pub and choir, she's well looked after and I know she's safe and loved. They sort all her medical needs.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for sharing your experience. We're so happy to hear your mum is enjoying the activities and feeling safe and cared for. It's a pleasure to support her and ensure all her needs are met.

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Review from Zahra C (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum always looks well cared for. The staff are attentive in their care and give me regular, meaningful and personalised updates on mum's moods, wellbeing, appetite and choices. The love, kindness and compassion I have have experienced here is second to none. I feel blessed that mum is in such good hands.
Her smile speaks volumes on how comfortable she feels among good friends here.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. We're truly touched to hear how well your mum is settling in and how much our care means to you. Seeing her smile and knowing she feels at home is what it's all about for us.

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Review from L T (Son of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff take care of my Mother very well. They always put on regular activities to keep her entertained and to include her with other residents. They talk to her with respect, compassion and care.


They are always very welcoming to my sister, my son and myself and ecourage us to visit and maintain

our relationships.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. We're truly grateful for your trust and are so glad your mother feels cared for and included. It means a lot to us to welcome and support your whole family.

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Review from Russell M (Son of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
5 Stars - Exceptional Care at Lancum House
My mum has been at Lancum House for two years, and we couldn't be more grateful. The home is always clean, warm, and welcoming. Staff are not only well-trained but genuinely kind, treating every resident with dignity and compassion. What truly sets it apart
is their outstanding dementia care-personalised, engaging activities that have improved my mum's wellbeing and happiness. The staff communicate clearly with families, and there's a real sense of community and care. It's a place where residents are respected, supported, and allowed to thrive. We feel incredibly lucky to have found Lancum House.
Reply from Alysha Coleman, Home Manager at Lancum House

This is such a lovely review to read, thank you so much and I will be sure to pass you're kind words on to the rest of the wonderful team.

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Review from J G (Daughter of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is always happy. She is always dressed well, eats very well since being at Lancum House. The staff are always happy, very friendly, caring to residents and family. The care home is clean and very well maintained. The entertainment and exercise sessions that residents receive are exceptional.
Regular updates are always given and the gazette that is provided weekly is a vital lifeline which is a helpful and reassuring tool when regular visits are not possible.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your lovely feedback. We're delighted to hear your mum is happy and well cared for at Lancum House. It's wonderful to know the team's friendliness, the activities, and our weekly gazette are making such a positive difference. Your kind words mean a great deal to us all.

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Review from K L (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is so much happier as the staff are amazing with him and they take the time to listen to him and have a laugh with him
They are always there to help u with any questions you have and are all lovely people..so glad my dad is being well cared for...they are a amazing care home
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. It's wonderful to hear that your dad is feeling so much happier-it means everything to us. Our team truly values the time they spend with each resident, and we're so glad to know their care, attention, and sense of humour have made such a positive difference for your dad.We're also grateful for your appreciation of the team's support and friendliness. It's our goal to create a welcoming, caring environment for both residents and their families. Thank you again for your lovely message-it truly brightens our day.

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Review from J M (Daughter of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well looked after by the caring attentive staff. She loves the range of activities that are regularly organised. I thoroughly reccomend the home because of the love and kindness we feel there.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words. We're so pleased to hear that your mum is enjoying the care and attention she receives, as well as the activities we organise, keeping our residents happy and engaged is at the heart of what we do. Your recommendation means the world to us, and we're truly grateful for the trust you've placed in our team. It's a privilege to care for your mum and to share in the love and kindness you feel here

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Review from Nina N (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Lancum House since 2023. Well! What can I say about Lancum the team are incredible people. They all go above and beyond to provide excellent quality care for all the residents in their care with dignity.
The house has a warm welcome feel to it. I would 100% recommend Lancum
for anyone who is searching for a loving, caring home for their loved ones. Knowing that they will be looked after by highly trained staff.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words! We are truly grateful to hear how happy you and your mum have been with the care at Lancum House. It's wonderful to know that the team's dedication and the welcoming atmosphere have made such a positive impact. Our staff always strives to provide the best care with dignity and compassion, and we're glad that it has been reflected in your experience. We truly appreciate your recommendation, and it means so much to us.

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Review from Amanda C (Daughter-in-law of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in this home since August 24 and we were worried Christmas would be hard for her away from family but the team were exceptional, they involved her in all crafts and made her feel like their family. The care is outstanding nothing is too much for the staff. The kitchen staff cater to everyone's
needs and are amazing would recommend this care facility for your loved ones.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that our efforts have made a difference means the world to us. We will be sure to share your lovely comments with our staff- they will be thrilled to hear them! If you ever need anything or have any further feedback, please don't hesitate to reach out. We are always here to help and support you and your loved ones.

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Review from John L (Son of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was a resident at Lancum for around three years, in that time he was very happy here as were the family with the help support and love he received. The staff are very nice and supportive of both the resident and family alike. There are many daily activities that residents join in with and the weekly
journal is a great way of seeing what has been happening, what events are coming up and uploading photographs for the resident to see what has been happening outside of the home.
Dad passed recently but we were pleased that he had enjoyed his time with Lancum, the staff and the many new friends he had come to know.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for taking the time to leave us such a thoughtful review. We truly appreciate your kind words and the feedback you've shared. It means a lot to us and helps us continue to provide the best possible care and service.

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Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for Lancum House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.983 for Lancum House is calculated as follows: ( (454 Excellents x 5) + (8 Goods x 4) ) ÷ 462 Ratings = 4.983
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lancum House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2021

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Sam

Sam Knowles

Job Title: Deputy Manager Joined: 2011

I have worked at Lancum House since 2011. I am the deputy manager at Lancum House.


I started at Lancum as a support worker and through great training and support have worked my way up the ladder with lots of hard work and determination. I have many years of experience in care in different roles.


Here at Lancum House, we work very hard to ensure the home is welcoming and a hive of activity. Lancum House is a bright homely place full of compassion, laughter and fulfilment.


We put our Residents at the centre of all care and make sure residents and families are involved in all aspects of care planning. We believe we are guests within the resident’s home and provide the upmost of dignity and respect.

Leanne

Leanne Thomspon

Job Title: Team Leader Joined: 2018

I have worked at Lancum House since 2018, I am currently a team leader at Lancum House.


I have many years’ experience in various care roles and enjoy using my knowledge to guide and teach others. Lancum House is very special to me as I worked here years ago when I left school.


Here at Lancum, we have a great team of staff who have a wealth of experience and provide high standards of care, we succeed in providing person centred care and do our upmost to ensure wellbeing, working closely with residents and families at all times.

Kay

Kay Perkins

Job Title: Support Worker Joined: 2004

I have worked at Lancum House since 2004 and I am currently a member of the support staff team.


I have worked at Lancum House for many years and enjoyed every second of it. Over the years, care work has changed massively but the roots of it remain the same and that is making sure our lovely residents are happy and safe, here at Lancum House that is just what we do, we are like one big happy family. We have a fantastic team who go above and beyond to make people happy and content.


We have many staff that have worked here for a long time and continue to enjoy it. Lancum House is a lively warm home, we promote independence with dignity and respect, our resident’s happiness is very important to us all and we work hard to have just that.

Frequently Asked Questions about Lancum House

What types of Care is Lancum House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lancum House have?

There are 43 Single Rooms.

What are the Facilities & Services at Lancum House?

Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lancum House to the centre of Wellingborough?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lancum House to verify any information. View our terms and conditions. Lancum House has an Enhanced Service - more info.