Lancum House

Bush Close, Hardwick Road, Wellingborough NN8 3GL
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10 83 Reviews
  • Lancum House, Wellingborough
A purpose-built Northamptonshire care home, Lancum House cares for elderly people, some of whom suffer from dementia, all of whom benefit from a pleasant interior and surroundings, in which they have their personal freedoms and lifestyles respected.

Lancum House has en-suite bedrooms and pleasant communal areas, with residents able to make day-to-day choices between privacy and the chance to socialise with staff and other residents, as well as joining in with entertainments and activities.

Families and loved ones are welcome to make regular visits, with staff maintaining a friendly and positive outlook to all aspects of service users' care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1278
  • Self-Funded Residential Dementia Care: from £1346
  • RESPITE Self-Funded Residential Care: from £1378
  • RESPITE Self-Funded Residential Dementia Care: from £1446

These prices are only a guideline, please contact Lancum House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alysha Coleman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Single Rooms with Ensuite Wet Room (42)

Lancum House Reviews (83)

10

Lancum House has a Review Score of 10 (9.983) out of 10, based on 39 reviews in the last 2 years.
Over all time Lancum House has 83 reviews.

Overall Experience
  • 71
  • 12
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Date Published
  • 83
  • 17
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  • 39
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Reviewer Connection to Lancum House
  • 30
  • 17
  • 6
  • 6
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 21-40
Review from Thomas B (Great-Nephew of Resident) published on 5 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From arriving at Lancum House to the current day, Lancum House and the staff have continued to be welcoming, supportive, friendly & fun.
The staff are always friendly and welcoming to family members and visitors. They'll happily make you a cup of tea or stop for a chat whilst you're visiting your
loved one in their care.
The residents are clearly happy and feel safe and from the day you arrive, the staff go out of their way to understand your interests and hobbies to help you feel at home.
They have a huge range of entertainment at the home for you to enjoy and arrange days out if you wish to join.
This is a very happy, safe, and high-standard care home and should be a first choice for anyone looking for a care home.
The app is great for getting photos of your loved one enjoying their time and a great way for you to send photos to your loved one of what you and the family are doing which they print out for residents to enjoy and feel included in family life still.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us a review, we really appreciate it and the team will be delighted to read it.

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Review from Y H (Regular Volunteer) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit this care home on a monthly basis to help meet the resident's spiritual needs. All the residents look clean and happy. The staff are totally committed to providing fantastic care and it's a pleasure to be able to come into their lives just for an hour. The home always has a relaxed caring and
fun atmosphere, a credit to the hard-working staff.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for leaving us this lovely review, we really appreciate it. The team will be delighted to read it.

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Review from G S (Son of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff and the home has an enclosed garden which is great for family visits. Lancum also has a box of toys so great-grandchildren can play outside and not disturb others.
The entertainment team are always looking for visits and tasks from pub quizzes, walks outside, singers, dementia choir, and
much more.
The food actually has a home-cooked look about it.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us this lovely review, the team will be delighted to read it.

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Review from Naya H (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are exceptionally caring showing respect, dignity and professionalism in all that they do. From the cleaners, chefs and housekeeping ladies, they have always been kind to my mother.
Residents always look cared for and are made to look their best for the day. The entertainment ladies do a tremendous
job, working late to upload pictures from the day. Going above and beyond. The environment is calm and well-led, and it's a pleasure to visit.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us this kind review about the care of your mother, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.

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Review from Alan C (Son of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are excellent in the service they provide to the residents. They make the family feel very welcome when they visit. The activities they provide are exceptionally good. The home is very clean and tidy.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us this kind review, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.

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Review from Amber T (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Lancum House initially on respite care. However, after our family not being satisfied with the care she received being placed into another care home, she was assessed by the manageress at Lancum and was accepted to be relocated back to Lancum House. The home there is so much better,
it is light, airy, peaceful, clean and tidy, it's easy to find and has ample parking spaces. The staff there are lovely and make you feel welcome and keep you updated on what's happening both with your family resident and also what's going on inside the home to keep them stimulated and entertained, encouraging them to participate and to mix with other residents, as well as including their family members to join in too with various activities. To the lovely staff there, keep up the good work, you make visiting a nice relaxing time.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us this kind review about the care of your mum, we really appreciate it. I will make sure to pass your lovely comments on to the rest of the team who will be delighted to read this.

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Review from P D (Sister-in-law of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law is receiving excellent care and is very happy in this care home. The staff are very caring and very helpful. Facilities are very clean and comfortable. I would recommend this care home.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for leaving us this review, the team will be delighted.

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Review from W U (Grandson of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has been in this care home for many years now and it's a testament to how caring and clean this care home is that she has thrived there. The staff are so friendly and caring to the residents always smiling and happy and the fact that there isn't a high turnover of staff tells you something.
Nan's
room is also kept spotlessly clean and there seems to be great efforts to keep the general decor to a good standard. She regularly joins in with the activities and particularly enjoys the bingo.
Many thanks to the wonderful people at Lancum for looking after our beloved Nan so well.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for leaving us these kind words about the care of your nan. We are so pleased to hear that your nan enjoys the activities and the bingo. Our team will be touched to read this.

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Review from Alison A (Daughter of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was placed at Lancum House about 3 weeks ago and as I live in Spain and I am not from the Wellingborough area I had no idea about this home. He was moved as a permanent place arose. I'll be honest, I was very sceptical, as this whole scenario is all new to me and I am doing this all alone
without a brother or sister for emotional backup.
Well, all I can say is how absolutely wonderful this place is! I was greeted like a long-lost member of the family, the staff were all amazing! He is so much happier than where he was! I no longer feel worried. I really cannot thank and praise the staff enough and they have the family update which sounds fantastic. They will send me pictures of his week and I can send mine that will made into a little newspaper for him. Brilliant idea!
The staff took time to talk to me to update regarding my father.
It feels like a big weight has been lifted off my shoulders! I am very grateful and I will see you all very soon!
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us this very kind review about the care of your father. We look forward to seeing you!

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Review from Michael G (Son of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over a year now and she is very happy and settled now. The home do a variety of activities, trips and organisations who visit the home. My mother really enjoys the bingo! The staff are always friendly and helpful nothing is any trouble.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.

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Review from K S (Daughter-in-law of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is very well cared for by the amazing staff.
Nothing is too much trouble, they really go all out to make sure all the residents' needs are met.
We as a family are very happy with the care given.
The home is welcoming.
The entertainment staff are great always doing topical crafts
and the residents enjoy this.
Bingo is loved by all.
They also have singers to entertain and sing along with and this really goes down well.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for leaving us this amazing review, our team will be so pleased to read it.

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Review from Julie S (Daughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Lancum House in March and the staff have all made the transition for him and me so much better than I thought it would be. Each visit I’ve made to see him we are always made to feel welcome. He’s happier than I expected him to be, he’s been out to dementia choir and loves gardening
with the ladies, he’s enjoyed a game of bingo and the food and kitchen staff deserve more than five stars... it always smells and looks delicious. Dad hasn’t been this happy in ages so thank you Lancum staff for helping this happen for my dad to be safe and cared for.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for leaving us such a kind review about the care of your dad, it really means a lot to the whole team.

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Review from A R (Friend of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff, friendly and always willing to help, clean, tidy and lovely fresh food. Very warm and lovely garden to look out to, by far the best home my father has been in so far. A well run care home.
Reply from Alysha Coleman, Home Manager at Lancum House

This is such a lovely review to receive, thank you. Your kind words will be passed onto the rest of the team.

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Review from Barry R (Friend of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Lancum House Care Home is without doubt the best care home that I have ever visited. The staff are not only warm, friendly and caring but also prepared to go the extra mile for their residents. A friend of mine who is a resident has had a smile on his face since he moved in, which was missing before.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for leaving us this lovely review. our team strive to achieve the best quality of care and we love putting a smile on our resident's faces.

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Review from N D (Brother-in-law of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative is well cared for and very happy in this care home. She has been encouraged to join in the daily program of activities. She has built up a good relationship with the staff who are very friendly and caring.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for this lovely review, I will pass your kind words onto the rest of the team.

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Review from Gary S (Son of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mother receives from the care home.
I find all the staff very helpful towards the residents and their needs.
The entertainment team work very hard a has a very varied program.
I am more than satisfied.
Reply from Alysha Coleman, Home Manager at Lancum House

This is such a lovely review to read; thank you. We love making sure our residents keep busy with a range of various activities. Your kind words will be passed on.

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Review from Louise B (Daughter of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unbelievable care, unbelievable, love, attention, always impeccably clean, incredible patience, incredible teamwork. Just a fantastic organisation. I’m 53 years old. If I am privileged enough enough to get like this, I’d like to book myself in today!
Reply from Alysha Coleman, Home Manager at Lancum House

This is such a great review to read, thank you. Our team strive to achieve the best quality of care for all of our residents and it really is a privilege to be able to do this. Your kind words will be passed on.

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Review from K P (Son of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the last six months, I have seen my mother grow happier as each month has passed.
She speaks fondly of those who care for her and I find the team always welcoming.
The activities provided are a great stimulus for her which has been great for her mentally and bonding with other residents.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for leaving us this fantastic review, it really means a lot to the whole team.

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Review from L P (Friend of Resident) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited someone who is in the care home today and was very impressed with how friendly and welcoming all the staff were and all the activities that are provided for the residents to engage in. Clean and tidy too.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for leaving us this fab review. Your kind words will be passed onto the rest of the wonderful team.

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Review from Rajshree P (Mother of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lancum House is a wonderful home to stay in and visit. Very clean and tidy. The staff are all very professional and helpful. The quality of care is brilliant and the food choices are very good. Lancum House has a lovely happy environment which makes us as a family very happy.


Well done to all the

staff there.
Thank you.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed onto the rest of our wonderful team.

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Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for Lancum House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.983 for Lancum House is calculated as follows: ( (454 Excellents x 5) + (8 Goods x 4) ) ÷ 462 Ratings = 4.983
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lancum House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2021

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Sam

Sam Knowles

Job Title: Deputy Manager Joined: 2011

I have worked at Lancum House since 2011. I am the deputy manager at Lancum House.


I started at Lancum as a support worker and through great training and support have worked my way up the ladder with lots of hard work and determination. I have many years of experience in care in different roles.


Here at Lancum House, we work very hard to ensure the home is welcoming and a hive of activity. Lancum House is a bright homely place full of compassion, laughter and fulfilment.


We put our Residents at the centre of all care and make sure residents and families are involved in all aspects of care planning. We believe we are guests within the resident’s home and provide the upmost of dignity and respect.

Leanne

Leanne Thomspon

Job Title: Team Leader Joined: 2018

I have worked at Lancum House since 2018, I am currently a team leader at Lancum House.


I have many years’ experience in various care roles and enjoy using my knowledge to guide and teach others. Lancum House is very special to me as I worked here years ago when I left school.


Here at Lancum, we have a great team of staff who have a wealth of experience and provide high standards of care, we succeed in providing person centred care and do our upmost to ensure wellbeing, working closely with residents and families at all times.

Kay

Kay Perkins

Job Title: Support Worker Joined: 2004

I have worked at Lancum House since 2004 and I am currently a member of the support staff team.


I have worked at Lancum House for many years and enjoyed every second of it. Over the years, care work has changed massively but the roots of it remain the same and that is making sure our lovely residents are happy and safe, here at Lancum House that is just what we do, we are like one big happy family. We have a fantastic team who go above and beyond to make people happy and content.


We have many staff that have worked here for a long time and continue to enjoy it. Lancum House is a lively warm home, we promote independence with dignity and respect, our resident’s happiness is very important to us all and we work hard to have just that.

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