Lancum House

Bush Close, Hardwick Road, Wellingborough NN8 3GL
Review Us
10 83 Reviews
  • Lancum House, Wellingborough
A purpose-built Northamptonshire care home, Lancum House cares for elderly people, some of whom suffer from dementia, all of whom benefit from a pleasant interior and surroundings, in which they have their personal freedoms and lifestyles respected.

Lancum House has en-suite bedrooms and pleasant communal areas, with residents able to make day-to-day choices between privacy and the chance to socialise with staff and other residents, as well as joining in with entertainments and activities.

Families and loved ones are welcome to make regular visits, with staff maintaining a friendly and positive outlook to all aspects of service users' care.
Show Lancum House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1278
  • Self-Funded Residential Dementia Care: from £1346
  • RESPITE Self-Funded Residential Care: from £1378
  • RESPITE Self-Funded Residential Dementia Care: from £1446

These prices are only a guideline, please contact Lancum House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alysha Coleman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Single Rooms with Ensuite Wet Room (42)

Lancum House Reviews (83)

10

Lancum House has a Review Score of 10 (9.983) out of 10, based on 39 reviews in the last 2 years.
Over all time Lancum House has 83 reviews.

Overall Experience
  • 71
  • 12
  • 0
  • 0
  • 0
Date Published
  • 83
  • 17
  • 26
  • 39
  • 44
Reviewer Connection to Lancum House
  • 30
  • 17
  • 6
  • 6
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 41-60
Review from Keiron H (Son of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care and support given to mom. She is always very clean and presentable and obviously well looked after. The home itself is always spotless and never smells. The staff are exemplary. Would recommend this home to anyone wishing the best for their loved one.
Reply from Nicola Heirene, Marketing & Communications Officer at Lancum House

Thank you for you your wonderful feedback. Is is lovely to hear that you are so pleased with the care provided for your mum.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J U (Daughter of Resident) published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is such a happy welcoming home to visit. I know mum is very happy here.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed onto the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E G (Resident) assisted by family/friend published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I moved here in January 2023 and I have settled in well.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for leaving us a review. We are so happy to hear this and wish you all the best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Husband of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly and always got a smile.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your kind comments, they will be passed on to the fabulous team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Daughter of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my mum has an eating disorder the staff are always trying to get her to eat more. They took time to prepare what she likes. They keep me informed of my mum's progress and any concerns they may have so we can discuss any changes which need to be put into place.
Reply from Alysha Coleman, Home Manager at Lancum House

We are so glad to hear this. Our wonderful team strive to achieve the best quality of care for all of our residents and it's so lovely to hear positive feedback like this.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon K (Son of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was never going to be an easy or comfortable decision to admit Mum into care. A chain of events over the previous six months left us having to really consider it. One with Mum being diagnosed with Alzheimer's and came into Lancum House on respite after Dad had to be admitted to hospital also. We
had nothing to worry about. The staff and carers at Lancum are amazing and very engaging. Almost a second extended family in fact. They undertake inclusive events such as bingo, dance and singing, exercise and crafting sessions. I was surprised when I found out they also arrange weekly trips. One such trip is to take part in a weekly dementia choir event where a few care homes meet up sing and dance. Truly amazing and extremely therapeutic. Mum is very well looked after and made to feel safe and valued.
Thank you Lancum Crew.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your feedback and for taking the time to share your positive experience here with us at Lancum House. We love to encourage our residents to take part in our daily activities and day outs and are so pleased to hear that your mum is enjoying them. Your review will be passed on to all of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark K (Son of Resident) published on 15 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Lancum House Care Home and all the staff enough, you are all worth your weight in gold. With my mum having to come in for respite care in January after being diagnosed with Alzheimer’s last year and my dad being in hospital for the last six weeks, it has been such a difficult time for
us all as a family and knowing mum is being very well looked after is such a relief for us all. We all try and visit and spend time with her as much as we can and I can honestly say all the staff and the home are fantastic. Thank you all so much for the great work you do.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your wonderful feedback about our home. We appreciate all of your kind comments about our team, and are pleased to hear that your mum has settled in well under difficult circumstances.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C A (Granddaughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing is too much for the staff here, they are all smiley and friendly, and very welcoming whenever I go to visit my nan, hot drinks are offered to me, and they take the time to listen to any concerns that I have and any questions I have. My nan always looks clean and tidy, a real. My nan is treated
as an individual and is included in any activity they have. Nothing is too much and the staff all go above and beyond for everyone in their care. As I walk through the building to my nan's room it is always clean, smells clean and nice, everywhere is tidy, and all the staff seem to work together. Even the residents give you a wave or a hello as you walk past. It really is a happy home and the atmosphere is lovely.
Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind comments. Our team strive to achieve the best care possible for our residents and we are so pleased to hear that your nan is happy here. We have great activities here at Lancum House and its great to hear that your nan is enjoying them. Your review will be passed on to all of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Y W (Wife of Resident) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good caring staff at all times, nothing is too much trouble, very helpful to me as a wife of a resident. Always keep me informed of falls or problems with my husband. Could not wish for better care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sallyanne S (Friend of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is amazing we couldn't thank them enough for caring for our friend she is so happy and settled, and it's so lovely how much they do with residents. Keep up the fantastic work you are all doing, it's very appreciated from us, thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L M (Daughter of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent the last seven months in the care home and she received an exceptional level of care. The staff were very friendly, compassionate and caring. They made my mum's stay a pleasure. The care they provided was excellent. She grew a special bond with all of the lovely staff and thoroughly enjoyed
the activities they had and the food was lovely. My mum was sad to leave and still misses the staff. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Wife of Resident) published on 26 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This will be a short review. I have found the staff at Lancum House extremely caring and helpful. My husband has never been in the care system and it is my first experience. I was dreading this but when we arrived at Lancum House all my apprehensions just disappeared. My husband settled very quickly
and seems to be fine. Yesterday's activities with small animals was brilliant. All in all twenty out of ten!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Becki H (Daughter of Resident) published on 26 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lancum House has made a difficult decision easy. My dad has relaxed and is happy, well cared for and getting the time and nurturing he requires. The time mum and he spend together is a quality, happy time now. Thank you to the wonderful staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chelsea L (Granddaughter of Resident) published on 12 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lancum House has not only become my granddad's home, but he’s told me they feel just like family! This made me feel so joyful knowing he’s happy and being well looked after. From the moment we first walked in and met the staff here, we knew this was the perfect place for my grandad, and it is! My grandad
enjoys the activities they provide, even though it took him a while to get involved, the staff helped encourage him to join in and he’s now made some lovely friends. It’s great hearing him laugh about the day he’s had. Thank you to everyone at Lancum House! You are all amazing!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T F (Daughter of Resident) published on 19 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is continually receiving great care in Lancum House although with her V Dementia she does not fully understand this. The staff are always accommodating and go beyond to make her stay as pleasant as possible and it is hard for them at times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vicki S (Granddaughter of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was a little unsure when my grandfather was moved to Lancum House from another Shaw Healthcare home purely due to how already unsettled he was in a care environment. Little did I know how much the move would benefit him for the better and has ultimately been a blessing in disguise. He has come on leaps
and bounds in Lancum House and I believe this is purely to do with the staff and care he is provided with. All of the staff are fabulous, they can't do enough for him and other residents and nothing seems too much trouble. The activities lady encourages him to participate in events which is great to see and the family love to see his updates through the app each week. A big thank you to all of the staff at Lancum House - we can't thank you enough for the care and compassion you show my grandfather. If there is anything that we can do to say thank you by helping the care home in whatever way needed, then please just ask.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Nephew of Resident) published on 13 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This review has taken place two weeks from when my uncle entered this home. Early indications are very positive with friendly and efficient staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynne W (Relative of Resident) published on 13 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's uncle came to Lancum House two weeks ago after a two weeks stay in the hospital. Right from our first visit to Lancum House, we were all made to feel very welcome from each and every member of the staff team. From what we have experienced so far, everyone goes above and beyond their duties
to make their residents part of their own special family. We are sure that our uncle will be very happy here and certainly very well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jay A (Grandson of Resident) published on 6 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was a resident at Lancum House for just over two years and throughout her time there I was very impressed by how the home is run.
The staff are fantastic and I have observed them both with my nan and other residents, showing kindness and compassion.
There are various activities run that provide
stimulation and also social interaction.
The home also involves families and friends by holding garden parties etc.
The staff at the home don't feel like staff but in fact part of the family.
I cannot fault them.
One memory I will always hold is the fuss that was made of my nan on her birthday.
Banners and balloons were put up in and around her room, and cakes were made.
Simple touches yet made a massive impact.
Whilst Covid did play a part in restricting visiting, I was reassured that my nan was receiving the best care.
Thank you to all at Lancum House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helena E (Daughter of Resident) published on 26 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault this care home. All the care staff are extraordinary. The Manager and the staff have all gone above and beyond to support and settle my mum into this home. They have treated my mum with kindness and respect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for Lancum House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.983 for Lancum House is calculated as follows: ( (454 Excellents x 5) + (8 Goods x 4) ) ÷ 462 Ratings = 4.983
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lancum House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2021

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (3)

Sam

Sam Knowles

Job Title: Deputy Manager Joined: 2011

I have worked at Lancum House since 2011. I am the deputy manager at Lancum House.


I started at Lancum as a support worker and through great training and support have worked my way up the ladder with lots of hard work and determination. I have many years of experience in care in different roles.


Here at Lancum House, we work very hard to ensure the home is welcoming and a hive of activity. Lancum House is a bright homely place full of compassion, laughter and fulfilment.


We put our Residents at the centre of all care and make sure residents and families are involved in all aspects of care planning. We believe we are guests within the resident’s home and provide the upmost of dignity and respect.

Leanne

Leanne Thomspon

Job Title: Team Leader Joined: 2018

I have worked at Lancum House since 2018, I am currently a team leader at Lancum House.


I have many years’ experience in various care roles and enjoy using my knowledge to guide and teach others. Lancum House is very special to me as I worked here years ago when I left school.


Here at Lancum, we have a great team of staff who have a wealth of experience and provide high standards of care, we succeed in providing person centred care and do our upmost to ensure wellbeing, working closely with residents and families at all times.

Kay

Kay Perkins

Job Title: Support Worker Joined: 2004

I have worked at Lancum House since 2004 and I am currently a member of the support staff team.


I have worked at Lancum House for many years and enjoyed every second of it. Over the years, care work has changed massively but the roots of it remain the same and that is making sure our lovely residents are happy and safe, here at Lancum House that is just what we do, we are like one big happy family. We have a fantastic team who go above and beyond to make people happy and content.


We have many staff that have worked here for a long time and continue to enjoy it. Lancum House is a lively warm home, we promote independence with dignity and respect, our resident’s happiness is very important to us all and we work hard to have just that.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lancum House to verify any information. View our terms and conditions. Lancum House has an Enhanced Service - more info.