Nazareth House - Northampton

A very well organised and managed residential home.

From my very first visit, it's always felt homely and friendly. Staff are kind and caring and nothing seems too much trouble. My Dad is the happiest I've seen him in a long time since he settled in here. They truly treat the residents like one of their own family. Couldn't ask for more.

The carers are kind and friendly to my mother. When they come into the room they engage in conversation with her. My mother is well cared for. The room is kept clean and tidy. Her clothes are washed frequently. A hairdresser and chiropodist visit regularly. You can see the managers who make themselves visible should there be any concerns.

I'm not sure if my short visit can give a true reflection, so this is based on what I experienced whilst there.

Lovely friendly care home, the staff are really good and see to my brother's every need. The best decision he made was to live at Nazareth House - he is so happy living there and can not fault them in any way. Thank you very much for looking after him so well.

He said he is very happy here and it is much better than his last care home.

Following the death of my mother the first few months were hard for me. My dad went to Nazareth House for respite and it gave me the chance to recharge myself. They took all my doubts away and he was looked after very well. The staff were so relaxed but professional in the way they spoke and treated him. He wasn't a number but a real person to them. I wouldn't hesitate to use them again for either respite or permanent care. Thank you to everyone there.

I can't thank all the staff enough for all that they do as my dad can be very difficult at times.

First-class care! The staff are so caring and nothing is too much trouble. My mother is in very safe hands. Everywhere is clean and well-kept. The food is very good and nutritious. Always activities going on for the residents.

I feel that Nan is settled and happy living at Nazareth House and the care she receives there is excellent.

I think you would struggle to find a better home for your loved ones. My mum is looked after so well and the staff take the time to learn her ways and react as they need to. The genuine concern and care shines through and for this I am truly grateful. We moved Mum from another home and have never looked back.

My nan is very well looked after, very happy and feels at home. The staff are always very friendly and there's a low turnover in core positions relating to my nan which is great for stability. My nan gets involved in many activities too.

The work they do is exceptional and beyond our expectations.

My mum had a very difficult time adjusting to being in a home, she went in during covid which didn't help as visiting was restricted but the staff were so caring which helped her a lot. My mum has had a couple of small incidents in the last eighteen months, nothing major, but they contact us straight away. I don't think she could have better care anywhere else. There is always someone there. My mum tells us now how well they look after her.

Great Care Home, is really well run, all staff are polite, helpful, respectful and genuinely care about all the residents. I have had experience's with other care homes and Nazareth definitely outshines them all. The home is basic but provides everything that it should, the food is also the best I have found, my mother is very fussy and they accommodate her anyway they can. Residents' rooms are cleaned every day, my mother's bed is also changed regularly and she has clean towels each day. The activities employee is also very good at encouraging and engaging with the residents, they have different activities every day, Monday to Friday. Management is also very helpful and is also regularly seen around the home engaging with the residents and helping out when needed, all the staff are great, good people. It is one of the few homes I have been in where there is not the horrendous urine smell, the home is always being cleaned and the resident's clothes are washed and put back within days.

Overall she is happy to be in Nazareth.

The rooms all smell clean and fresh, and the food is fresh and tasty - they try really hard to meet all resident's needs. I can't think of a better place for my mum to be. Thank you, Nazareth house.

The absolute best for my Mum in being spacious, lots of freedom to roam within. Lovely bedroom with a wonderful outlook onto a gorgeous garden and clear view of the sky. Communal TV areas are great, light and cheery. Lots of well-attended activities, organised by the very motivational and energetic staff member. Good routine with a great variety of meals in the spacious dining area. Wish the heating system could be updated as gets too warm. Wish ( in an ideal world) there was a higher staff-to-resident ratio. Wish the new management arrangement strength to strength. Wish all the staff well, thank you to all those who do that bit extra. Great to be able to take Mum out and visit again after the worst of Covid which has been horrendous, traumatic even, for all. My ratings are based on improvements.

When the time comes for him to move into full-time residential care, I really hope that Nazareth House has a bed available, as I know I would be confident in him being happy there.

Needless to say, I will not be recommending Nazareth House to anyone.