Nazareth House - Northampton, Northampton, Northamptonshire
Nazareth House - Northampton, Northampton, Northamptonshire
Nazareth House - Northampton, Northampton, Northamptonshire

Nazareth House, 118 Harlestone Road, is a forty-eight capacity residential home for the elderly that looks to present the word of Christ through a friendly and compassionate care service.

The care provider, Sisters of Nazareth, operate in many regions of the world as well as the UK, and are known for their commitment to the respect and dignity of the individual.

Together with spiritual support, Nazareth House carers feel strongly that all residents should have access to an active lifestyle, a healthy environment with nutritious meals, and comfortable accommodation where professionals can easily be contacted.

Group: Nazareth Care Charitable Trust

Person in charge: Sharon Payne (General Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 12

Weekly Charges Guide: Personal Care Single £672 – £766 (These prices are only a guideline, please contact Nazareth House - Northampton to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Nazareth House - Northampton: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.4 Nazareth House - Northampton has a Review Score of 6.4 (6.353)

The Review Score of 6.4 (maximum of 10) for Nazareth House - Northampton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Nazareth House - Northampton in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.3 out of 5 from 5 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.103 for Nazareth House - Northampton is calculated as follows: ( (19 Excellents x 5) + (27 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 58 Ratings = 4.103

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.25 Points relating to the number of positive Reviews for Nazareth House - Northampton is based on 5 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10 Target = 0.500 , then divided by 2 = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nazareth House - Northampton?

  • Extremely LIKELY
    2
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nazareth House - Northampton

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1

Home is currently undergoing maintenance work and she has been moved to another room. Room is comfortable and she is not stressed or unhappy.
Staff are always friendly and caring.

How likely would you be to recommend Nazareth House - Northampton? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Overall a pleasant environment, team work need (although improving) Some concerns over resident re weight and at times personal cleanliness. Personal items that go missing re, clothing (some found) but much gone never to be found, although labelled. Staff always pleasant, at times understaffed.

How likely would you be to recommend Nazareth House - Northampton? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Our mother has been a resident for 7 years. She is 94 years old. Support of all staff excellent, caring and professional home. No complaints. We visit every week, son, daughter and other family members/friends. We also make phone calls and communicate with staff at every level. She has COPD and often needs the doctor to check her chest. We have no complaints about her care. Her surroundings are good. She is kept clean and well aware her how much she is loved by the staff as well as her family.

How likely would you be to recommend Nazareth House - Northampton? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The bad CQC report caused much concern but visible improvements have taken place. There are still areas to be addressed and we are unhappy that a rise in fees is taking place before a new report has been issued. The sisters and staff are dedicated and caring, often doing a difficult job under stressful circumstances. The home "homely" with a loving atmosphere and my father is happy with the care he receives.

How likely would you be to recommend Nazareth House - Northampton? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Throughout my mother's residence at Nazareth House - Northampton she has been cared for by staff who are friendly, professional, kind and considerate. Highs standards are maintained and the interests and wellbeing of residents are prioritised.

How likely would you be to recommend Nazareth House - Northampton? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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