Nazareth House - Northampton

118 Harlestone Road, Northampton NN5 6AD
Review Us
9.8 91 Reviews
  • Nazareth House - Northampton, Northampton
Nazareth House, 118 Harlestone Road, is a forty-eight capacity residential home for the elderly that looks to present the word of Christ through a friendly and compassionate care service.

The care provider, Sisters of Nazareth, operate in many regions of the world as well as the UK, and are known for their commitment to the respect and dignity of the individual.

Together with spiritual support, Nazareth House carers feel strongly that all residents should have access to an active lifestyle, a healthy environment with nutritious meals, and comfortable accommodation where professionals can easily be contacted.
Show Nazareth House - Northampton on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Additional to the weekly fee's are Hairdressing and Chiropody fee's.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kelly Barrow (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)

Visiting

  • By appointment 7 days a week. Appointment system in place in line with Government Guidelines

Parking

  • Limited on-site parking

Nazareth House - Northampton Reviews (91)

9.8

Nazareth House - Northampton has a Review Score of 9.8 (9.841) out of 10, based on 58 reviews in the last 2 years.
Over all time Nazareth House - Northampton has 91 reviews.

Overall Experience
  • 78
  • 8
  • 3
  • 0
  • 2
Date Published
  • 91
  • 19
  • 50
  • 58
  • 33
Reviewer Connection to Nazareth House - Northampton
  • 30
  • 21
  • 7
  • 6
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 91, showing 1-20
Review from Ian A (Son of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father has been immobile for a couple of years, during which time, my mother and two privately funded carers have kept him in the best physical shape they could, knowing full well what issues a complete lack of mobility can bring.
In late June/early July, he attended Nazareth House for two weeks
respite care. Despite, being at NH for a short space of time, he returned home with a pressure sore.
It is truly staggering that Nazareth House allowed this to happen, and their levels of "care" need serious questioning.
If you happen to be considering having them look after a loved one, you may like to think again.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your review. Unfortunately, despite me responding to the concerns you raised regarding your dads care you decided to publish a negative review this is of course your opinion. While I am sorry you have this opinion of the service it was explained to your mum both by my staff and the district nursing team on the 5th of July that your dad would need best rest and his dietary intake needed to improve to help heel the wound. I am also not prepared to discuss other residents in the service with yourself and while I am sorry that you feel your dad did not receive appropriate care, I cannot change how you feel and will not be responding to yourself any further in the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Belinda R (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very pleased with the level of care my mother receives at Nazareth House. The staff are friendly and efficient and mother seems very satisfied with her daily routine. She is always treated with kindness and respect, for which we are truly grateful.
It isn't exactly luxurious! But what
it lacks in style and elegance is compensated for by the warm welcome we are always greeted with, along with plenty of tea and cake. Thank you!
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback.We are pleased you are happy with the care that Nazareth staff provide.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Grandson of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are lovely, always friendly and welcoming.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind positive feedback. we always ensure everyone feels welcome at Nazareth house

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Son of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I walked in the staff members I met have very kind and helpful. The manager is very pleasant and professional. My mum health has improved because of the pleasant invironment she is in and I can see how relaxed and happy she is looking much better a very big thank you to care home and
the staff members and the very wonderful manager we are very impressed with how our mum is being looked after thank you to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tola O (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just a massive thank you to all the staff at the house. I think it is a massive understatement that caring is an easy and straightforward job, but because of the hard work of all the staff, I am allowed to be family to my dad. Communication is always clear and the staff listen to concerns and take action
as appropriate.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your positive feedback. I am pleased you are happy with the care and communication.Our door is always open for feedback or suggestions.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Iain B (Son of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Nazareth House just over a month ago, my mother has looked so much better. She is eating regularly and joining in with activities. She has dementia but living in Nazareth has greatly improved her mental health.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback.We are pleased that you are happy with the care and what Nazareth has to offer.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum recently became a resident at Nazareth House in Northampton, and we couldn't be more grateful for the incredible welcome and support she's received. From day one, the team went above and beyond to make her feel comfortable and valued.
They've added lovely personal touches to her room, including
new curtains and a recliner to help her settle in. Even something as simple as a relaxing bubble bath has made her feel truly cared for. She was anxious about her mobility, but in her own words: "They give me confidence to keep moving."
She absolutely adores the activities and always has something to look forward to. It's been such a comfort to see her smiling and engaged again. A heartfelt thank-you to the manager and the entire team for their warmth, patience, and dedication-you've made such a positive difference in her life and in ours.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind words and review.We always aim to ensure our residents feel welcome , safe and happy.They are our extended families members and will always treat them with dignity and respect.We love to meet new families and build a positive relationship.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H P (Husband of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review is that of excellence at all parts of Nazareth house towards my wife. The staff are an example of care and efficiency to all.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your positive feedback.We are very pleased you feel the care is good and your wife is looked after.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jessica W (Granddaughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with the care our nan receives. The staff have become like extended family and go above and beyond. We couldn't wish for our loved one to be in kinder hands. Great team. Great home. Lovely atmosphere.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for you kind feedback.We are pleased you are happy with Nazareth house and that you feel the staff go above and beyond.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I B (Son of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Because I live in Norfolk its so nice to know my mum is happy and cared for when Im not there. It's such a relief. 10 out of 10.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback.I am please you are happy with the care and feel at happy as you are located in Norfolk.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T B (Mother-in-law of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its not just the resident that Nazareth house look after its also the family.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback.We always like to ensure families feel welcomed and looked after as well as our lovely residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Suzanne F (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at this home for just over a year. I was so impressed when she first moved in with the home and after 12 months I am still as happy.
Care staff are very caring and always friendly and seem happy to be at work. There is a good team spirit and it is nice to see management
working with care staff.
The housekeeping staff do a super job in keeping the resident's clothes well cared for with a very quick turnaround.
The cleanliness of the home is excellent.
Nice that the residents are listened to and can put forward ideas on what they want to do and change within the entertainment and activities.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your positive feedback, we always aim to deliver a high standard of care at Nazareth.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B B (Son of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy in the home. He is very well looked after, and I have no complaints.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback.We appreciate your time to complete a care review.We are pleased your father is happy at Nazareth care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Grandson of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad is well looked after and is happy.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback.We are pleased you feel your grandad is well looked after and will forward to you visiting again

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter-in-law of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law is well looked after and we are happy with his care - he is happy and appreciates he is in the best place.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback.We are pleased your father-in-law is happy and feels he is in the best place.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bella O (Granddaughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, all so caring and friendly. Amazing service. Take such good care of residents especially my nan. Always have smiles on their faces, it's such a warm welcoming place, feels like home. 100% recommend.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback.I am so pleased you are happy with Nazareth care and felt the staff are caring and friendly.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the numerous care homes, carers and hospitals my mum has been in she has never been so settled as she is now. She's listened to and helped daily with all her needs. I personally can now relax slightly, knowing she's in the wonderful hands of Nazareth House.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind words and feedback.I am pleased to hear you feel your mum is settled and happy at Nazareth

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jamie W (Grandson of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all so friendly and helpful and look after the residents with humility and consideration for there complex needs, they try to join them all in on the games and activities they put on which is very refreshing to see. My Nan is a lot happy here compared to her previous place of living, which
makes it a lot easier and less stress for me and my mum.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank You for your kind feedback.I am happy that you feel your nan is settled at Nazareth house.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dean W (Son of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum will have been a resident for two years in May 2025, and the staff have been wonderful with her. From the moment she arrived after a lengthy hospital stay, they have kept me updated every step of the way-whether about hospital visits, doctor appointments, or general updates. She loves getting
her hair done and enjoys participating in the activities planned each day. The staff are not only great with my mum but also very friendly, which I truly appreciate.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback.We are so glad you are happy with the care at Nazareth house.We always aim to deliver a high standard of care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shola O (Son of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Nazareth house uphold a very high standard. They are very good at giving feedback and always very friendly. Staff are well trained and have done a good job at looking after my father. Susan and the reception staff are great
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback , we always aim to deliver a high standard of care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Nazareth House - Northampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Nazareth House - Northampton is calculated as follows: ( (590 Excellents x 5) + (74 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 678 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nazareth House - Northampton is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 57 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Nazareth House - Northampton

What types of Care is Nazareth House - Northampton registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nazareth House - Northampton have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Nazareth House - Northampton?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nazareth House - Northampton to the centre of Northampton?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nazareth House - Northampton to verify any information. View our terms and conditions. Nazareth House - Northampton has an Enhanced Service - more info.