Nazareth House - Northampton

118 Harlestone Road, Northampton NN5 6AD
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9.8 91 Reviews
  • Nazareth House - Northampton, Northampton
Nazareth House, 118 Harlestone Road, is a forty-eight capacity residential home for the elderly that looks to present the word of Christ through a friendly and compassionate care service.

The care provider, Sisters of Nazareth, operate in many regions of the world as well as the UK, and are known for their commitment to the respect and dignity of the individual.

Together with spiritual support, Nazareth House carers feel strongly that all residents should have access to an active lifestyle, a healthy environment with nutritious meals, and comfortable accommodation where professionals can easily be contacted.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Additional to the weekly fee's are Hairdressing and Chiropody fee's.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kelly Barrow (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)

Visiting

  • By appointment 7 days a week. Appointment system in place in line with Government Guidelines

Parking

  • Limited on-site parking

Nazareth House - Northampton Reviews (91)

9.8

Nazareth House - Northampton has a Review Score of 9.8 (9.841) out of 10, based on 58 reviews in the last 2 years.
Over all time Nazareth House - Northampton has 91 reviews.

Overall Experience
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Date Published
  • 91
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Reviewer Connection to Nazareth House - Northampton
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Total of 91, showing 21-40
Review from D R (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been a resident of the home since Monday 13th January 2025 as she has vascular dementia and was deemed not safe to remain at home even with carers 4 times daily.
She is still settling in at the home and is confused where she is and on occasion asks to go home.
The staff are all very
friendly and they encourage the residents to play games and the unit is securely locked at the front (as mum had started to wander from home.)
Mum has had a couple of eye medical issues which the team have addressed with the GP practice for the home and appropriate treatments applied.
I have only put satisfactory for food and drink as I cannot confirm what the meals are as I am not there at those times. I cannot believe they would not be very good. I have seen extra teas and drinks for residents and offered to guests at others times during the day.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback.you are more than welcome to join your mum at mealtimes to try our lovely meals.

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Review from G M (Son of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank all the staff for their kindness and compassion shown throughout my Dad's time at Nazareth House. We always felt included as a family in the many events and activities offered at the home - from the first friendly welcome upon arrival to the many days we visited. It was always
good to be greeted and talk with familiar staff who I felt really knew my dad and always anticipated his needs
We really appreciated that the staff always treated my Dad with respect and dignity, particularly in his last few days. I cannot speak highly enough of the way the staff also supported all of the family through this difficult sad time.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you so much for your lovely feedback.We are always here to support you and the family anytime .you are always welcome to visit the home and I am pleased that you found Nazareth house a comfort to your dad.

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Review from K T (Grandson of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home, the staff are all very friendly and welcoming. They always ensure that residents are well looked after and that they are happy! Would recommend this home to anyone looking to place their loved one in a home.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely positive feedback.We always aim to deliver a high standard of care.

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Review from M B (Son of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a very good atmosphere. The staff are both happy and attentive. I feel it is a very safe and caring environment for my father.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback. We are glad you are happy with Nazareth House.

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Review from Janette S (Daughter of Resident) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very friendly. They show compassion and empathy with their clients and have a high standard of care for everyone.
They are easily approachable, and answer any of my questions regarding my mum.
After taking my mum back to the home following a short break, she stated that it was
lovely to be back home with my friends.
I think that says what an amazing care home Nazareth House is.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care towards our residents. We like to welcome everyone to Nazareth.

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Review from F F (Friend of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend lives in Nazareth House Northampton. He has been here for over 3 years. He seems very happy there. Occasionally he complains about the food and as he is Chinese the food is not always to his liking. In my observation sometimes my friend's bedroom is not always as clean as normal. Staff shortage?
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind review. We always aim to deliver a high standard of care towards our residents. There is always the correct number of staff on shift to ensure the service runs effectively, safely and smoothly. The housekeeping team will always ensure the home and bedrooms are clean and tidy. Thank you again for your kind feedback.

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Review from S T (Relative of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you step inside you are welcomed by friendly members of a well-organised team. A warm welcome, nothing seems to be too much trouble, all very professional. Nice decor, pleasant smells and very clean from front door to my family members room. The team moved around to suit the family's
needs. The support staff must work very hard to maintain such standards of hygiene and safety for the residents. They go above and beyond to ensure each individual's needs are met, all delivered with kind words and a sense of humour when needed. They have a hairdresser on site, provide a chiropodist and most important the GP calls every week to ensure medical help if needed. To keep entertained an activities coordinator has a programme of activities! Forgot to say the catering staff do a wonderful job.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care to all our residents, friends and families.

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Review from M L (Friend of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my friend moved into the home he found it very difficult as he had lived on his own for a number of years. But with the help of the home staff, he settled very well with their support. He now enjoys taking part in the home's activities and going to Church. As a visitor, I have always found the
staff very welcoming of me, with my friend's medical condition changing the home always makes changes to meet his requirements.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback. I am pleased you are happy with the service Nazareth delivers. We welcome any form of feedback.

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Review from C S (Husband of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home does not smell of anything and is always very clean.
All of the staff, carers, domestic and maintenance staff care for the residents and their visitors - and it shows.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback. We always aim to deliver a high standard of care to everyone.

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Review from J O (Brother-in-law of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the home to be homely clean good security. All the staff were very friendly and caring. Very attentive to the residents and visitors.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your positive feedback. You are welcome anytime and I am pleased you had a good visit.

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Review from T H (Brother-in-law of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From arriving to leaving, the staff are always so welcoming. My sister-in-law pours praise about her 'home'. Happy staff, happy patients.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for visiting Nazareth and for your positive feedback.

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Review from D G (Son of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly and warm, caring about the resident and family at all times. Always made to feel welcome. The environment is always clean. The staff always encourage residents to take part in the many activities that have been organised so as not to leave them isolated. Good work, keep it up.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely positive feedback. We always aim to try our best and ensure families are happy with Nazareth House.

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Review from Debra C (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Nazareth house are so attentive to my Dad, nothing is too much trouble, and he always looks immaculate.
The activities are amazing with always something happening keeping in ties with seasonal and special dates even down to the foods to match the special occasions.
The newsletter
is great as it keeps us updated on events.
Cannot fault anything.
Thank you all so much.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We appreciate everyone's kind reviews and we will continue to deliver a high standard of care towards residents and family members to ensure they feel welcome.

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Review from S D (Ex Family Member) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nazareth house is a lovely home.
The staff and management are friendly and will always go above and beyond.
I would highly recommend the home. It is always super clean and smells fresh. The residents always seem happy and content.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback and we look forward to you visiting Nazareth again soon.

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Review from Raymond B (Relative of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are amazing and really helpful they really look after everyone making it a really nice experience for everyone. The care home is always clean when I have visited. I would recommend the care home to anyone who is looking for somewhere for a loved one to go.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback, we have a good team here at Nazareth. We are here to help anytime.

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Review from Richie B (Grandson of Resident) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff friendly and polite, always looks clean, grandad appears very happy which is the main thing. Always offered a hot drink and staff update if grandad experiences any problems or health issues. Happy with the service he receives.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback. We always welcome families and friends at Nazareth house and ensure your visit is positive and you leave feeling happy.

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Review from S F (Relative of Resident) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always find when I visit the home is calm, it is very clean and staff are always very helpful, I'm always offered a drink when I visit and never heard of any concerns or complaints.
There always seem to be fun things for the residents to be doing and with local community help also which I think is
very important.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback. We offer activities 6 days a week at Nazareth House, on Sundays we offer Mass to our residents and families. We like to work closely with the local community and will always try to make everyone's visit a positive one.

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Review from C O (Son of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came here in December, I had heard a lot of good things about this care home, this is why we chose it. The staff welcomed us from day one, the care my mum receives is excellent and every time I visit she is always so happy, she loves it here which puts me and my family at ease. The staff are
always welcoming and friendly.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback I am glad your happy with the home and we always aim to deliver a high standard of care to our residents and families.

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Review from Corina B (Daughter-in-law of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent standards all round. Clean and comfortable home with plenty of interaction with the residents. Would recommend Nazareth to anyone looking for a care home. Welcoming and cheerful staff that care for the residents and their families.
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely review. We appreciate all feedback and take onboard any recommendations.

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Review from M C (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are friendly, resident is quite happy there, having been there for a few months now.
When I ask her, she says that most of the staff are very kind, which is lovely to hear!
Would Nazareth House care home perhaps be able to arrange days out for residents, some care homes do, that is the only
thing missing in my opinion, obviously for those that are able to go out and enjoy the experience!
Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback. We will take onboard recommendations and will try our best to arrange days out. We hold resident/relative meetings which you are welcome to join and provide recommendations that can improve our home.

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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for Nazareth House - Northampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Nazareth House - Northampton is calculated as follows: ( (590 Excellents x 5) + (74 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 678 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nazareth House - Northampton is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 57 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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