The resident are always happy and have lovely things to say about the home!Lisa W(Granddaughter of Resident/Service User)
Fantastic home with fantastic staff. One could not speak highly enough.Irene B(Sister of Resident/Service User)
The resident are always happy and have lovely things to say about the home!Lisa W(Granddaughter of Resident/Service User)
Fantastic home with fantastic staff. One could not speak highly enough.Irene B(Sister of Resident/Service User)
Victoria House is a Rushden care service that has been purpose-built to achieve high standards of elderly and dementia care, as well as people with Huntingdon's disease.
The service believes in implementing innovative and advanced training programmes for staff, building a service for the future at an important time for care in the UK.
For dementia sufferers an interior that produces a calming and tranquil effect is maintained, while the facility is kept healthy and secure to help assist any mental fragility individuals may develop.
Contact Victoria House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Victoria House for full pricing details and T&Cs.
Victoria House has a Review Score of 9.7 (9.667) out of 10, based on 19 reviews in the last 2 years.
Over all time Victoria House has 66 reviews.
Staff and managers are friendly and helpful. My mother is very happy here.
Staff and managers are friendly and helpful. My mother is very happy here.
Thank you for taking the time to leave a review, I will be very proud to share your kind words with everyone at Victoria House.
I give 1000/out of 1000 one day when I...
she is the best so dont let her age hope she is there for a long time
Thank you so much for your wonderful review and extremely kind words. It means a great deal to know that you find our home bright and welcoming, and that our team is always helpful and available when you need us. I will share your kind words with our team- I'm sure they will be very happy to hear it.
Overall the permanent staff are caring, and reliable. However there is an awareness of shortage of staff and buzzers can take some time to be answered - if two members of staff are required for a resident then this adds to the delay. The residents miss the little 'shop' that used to go around. The...
Overall the permanent staff are caring, and reliable. However there is an awareness of shortage of staff and buzzers can take some time to be answered - if two members of staff are required for a resident then this adds to the delay. The residents miss the little 'shop' that used to go around. The laundry facilities are excellent with a fast turnaround and the home always smells clean and fresh. Food is good.
Thank you for your thoughtful feedback. We're pleased to hear your positive comments about our caring team, laundry service, cleanliness and food. We also appreciate you highlighting the delays in answering buzzers and your comments about the residents' shop. Your feedback is invaluable and helps us continue to improve the care and experience we provide.
Victoria House is a very well run establishment with superb staff and management. It is very clean.
Victoria House is a very well run establishment with superb staff and management. It is very clean.
Thank you for your kind review. We are pleased to hear you find Victoria House well run, clean and supported by superb staff and management. Your feedback is greatly appreciated.
My nan in law is always happy, and every time we come, she tells us about the activities she has been doing. The staff are always friendly and very helpful.
My nan in law is always happy, and every time we come, she tells us about the activities she has been doing. The staff are always friendly and very helpful.
Thank you for your lovely feedback. We are so pleased to hear that your nan-in-law is happy and enjoying the activities at the home. It is wonderful to know that our team always makes you feel welcome. Your kind words mean so much to us all.
No problems all very good.
No problems all very good.
Thank you for taking the time to leave us a review!
My dad came to Victoria House just over a yr ago, I have only hard good reviews from visitors hence our decision. The first initial wks were very hard, dad settling in and us as a family adapting. Staff were and always are ready to reassure. chat to us over dad's needs. Victoria House hold lots of...
My dad came to Victoria House just over a yr ago, I have only hard good reviews from visitors hence our decision. The first initial wks were very hard, dad settling in and us as a family adapting. Staff were and always are ready to reassure. chat to us over dad's needs. Victoria House hold lots of days for residents and always family, singers also attend which my dad loves and is encouraged by staff who also join in. Dad is very happy which is all we ask for forever grateful to all.
Thank you for your kind and thoughtful feedback. We are so pleased to hear your dad is happy and settled at Victoria House, and that he is enjoying the activities and entertainment. It is lovely to know our team have been able to support both him and your family during the transition. Your words are truly appreciated.
My nan really enjoys her time at VIctoria House. She loves the activities that are done each day. She has made some great friends. The staff are always friendly and happy to help.
My nan really enjoys her time at VIctoria House. She loves the activities that are done each day. She has made some great friends. The staff are always friendly and happy to help.
Thank you for your lovely feedback. We are so pleased to hear your nan is enjoying her time at Victoria House and making the most of the activities and friendships. It is wonderful to know our team continues to be friendly and supportive.
My husband has been in Victoria House for a couple of months now and appears to have settled in well. The staff are really good with him considering his needs. The home is welcoming as soon as you walk in the front door as the foyer is decorated for events, or seasons of the year and has a picture...
My husband has been in Victoria House for a couple of months now and appears to have settled in well. The staff are really good with him considering his needs. The home is welcoming as soon as you walk in the front door as the foyer is decorated for events, or seasons of the year and has a picture board of residents at different activities - both lovely touches. The idea of individual lounge areas is great. Lounge, dining area and kitchen all in one room with tv, wall art, curtains etc which makes it very homely. The staff all get on well and are very friendly, helpful and caring of the residents needs. The food is excellent and all home cooked! There are activities on most days and sometimes there are singers which the residents really enjoy. Recently there was a 'pub night' with take away fish 'n' chips, bingo and darts. Very well organised and enjoyed by all. I am so pleased that I pushed for Victoria House to be my husband's new 'Home'. He is very well looked after. Thank you.
Thank you for sharing such wonderful feedback. We're so pleased your husband has settled in and is enjoying life at Victoria House, and that our team and activities are making it feel like home.
Sandra settled in quite quickly and soon began to make friends. Though Sandra is usually easy going the staff at Victoria House also made her stay here pleasant and welcoming. She says that she is happy and has no problems. I notice as to how well the staff seem to get on with each other and this...
Sandra settled in quite quickly and soon began to make friends. Though Sandra is usually easy going the staff at Victoria House also made her stay here pleasant and welcoming. She says that she is happy and has no problems. I notice as to how well the staff seem to get on with each other and this will contribute to a relaxed and happy atmosphere, also that quite a number of staff have many years service again showing this is a good place to be. Thank you Victoria House for looking after my wife for her short stay here.
Thank you so much for your kind words. We're delighted that Sandra settled in quickly and enjoyed her stay with us. It's lovely to hear you noticed the teamwork and experience of our staff - we believe it really does help create a happy and welcoming atmosphere. We're glad we could make her short stay comfortable and enjoyable.
My mum has lived at Victoria House for the last 6 years and really enjoys the facilities, staff, care and food. I always find the staff helpful when I visit and I would highly recommend Victoria House.
My mum has lived at Victoria House for the last 6 years and really enjoys the facilities, staff, care and food. I always find the staff helpful when I visit and I would highly recommend Victoria House.
Thank you for your kind words. We're delighted your mum enjoys life at Victoria House and feels well cared for. It's great to hear our staff have been helpful during your visits. We really appreciate your recommendation!
My husband moved into Victoria House in April this year. He has alzheimers and it took him a while to settle. The staff were all so caring and patient with him during this period. He is settled and so happy now. All the staff are so amazing and friendly, not just to my husband but all the family...
My husband moved into Victoria House in April this year. He has alzheimers and it took him a while to settle. The staff were all so caring and patient with him during this period. He is settled and so happy now. All the staff are so amazing and friendly, not just to my husband but all the family and friends that visit. My family are so pleased we found a home so caring as Victoria House.
Thank you for your lovely feedback. We're so pleased your husband has settled happily at Victoria House, and it means so much to the team to know you and your family feel supported and welcomed.
Over many years we have visited many care home visiting relatives and friends, but I have to say. I have never seen one so friendly and welcoming as Victoria House. The staff are so welcoming and make you feel at home. Also, I have never come across a place that has so many activities or...
Over many years we have visited many care home visiting relatives and friends, but I have to say. I have never seen one so friendly and welcoming as Victoria House. The staff are so welcoming and make you feel at home. Also, I have never come across a place that has so many activities or entertainment going on consistently. It is clean and residents look well cared for.
Thank you for such a heartfelt review! We're proud to be a place where visitors and residents alike feel welcome and at home. It's wonderful to hear you appreciate the care, cleanliness, and activities we offer at Victoria House.
Victoria House is preeminent. With an excellent track record, is without doubt the most convivial care home in Northampton and the surrounding areas. Staff are loyal and dedicated. The atmosphere is erudite, and the staff are welcoming. Their efforts permeate every corner of Victoria House,...
Victoria House is preeminent. With an excellent track record, is without doubt the most convivial care home in Northampton and the surrounding areas. Staff are loyal and dedicated. The atmosphere is erudite, and the staff are welcoming. Their efforts permeate every corner of Victoria House, ensuring the excellence is not nearly an expectation but a defining characteristic.
Thank you so much for your kind words. We're truly grateful for your appreciation and are proud to have such a dedicated team creating the warm, uplifting environment at Victoria House.
Staff were polite sensitive and caring constantly considerate of my mother and her best interest.
Staff were polite sensitive and caring constantly considerate of my mother and her best interest.
Thank you for taking the time to leave us a review, we really appreciate it.
We are so pleased that Mum is receiving such excellent care.
We are so pleased that Mum is receiving such excellent care.
Thank you so much for your kind words and leaving such a lovely review. We will ensure to feed this positive review back to the team.
Very good, well looked after and all the staff are very nice. The bedroom and food are all nice, no complaints whatsoever.
Very good, well looked after and all the staff are very nice. The bedroom and food are all nice, no complaints whatsoever.
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that...
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that our efforts have made a difference means the world to us. We will be sure to share your lovely comments with our staff - they will be thrilled to hear them! If you ever need anything or have any further feedback, please don't hesitate to reach out. We are always here to help and support you and your loved ones.
Since my Mum moved to Victoria House the staff always make her and us as a family feel very...
Since my Mum moved to Victoria House the staff always make her and us as a family feel very included.
Thank you so much for taking the time to leave us such a thoughtful review. We truly appreciate your kind words and the feedback you've shared. It means a lot to us and helps us continue to provide the best possible care and service.
My wife and I have been in the home since 23.02.2024. We have found everything satisfactory. Cares are always very helpful, and food is always a good choice and always satisfactory. Medication is always on time. Laundry is always on time. Visitors are always made welcome. Activities are always...
My wife and I have been in the home since 23.02.2024. We have found everything satisfactory. Cares are always very helpful, and food is always a good choice and always satisfactory. Medication is always on time. Laundry is always on time. Visitors are always made welcome. Activities are always plenty on. A very good hairdresser. Management is always ready to listen.
Thank you so much for taking the time to leave us a review-we truly appreciate it! Your kind words mean a lot to us and will be shared with the rest of the team.
The staff at Victoria House are caring, kind and professional whilst maintaining a sense of humour - this is certainly...
It is brilliant to know that Mum is safe and well cared for every day (and night).
Thank you for leaving us this lovely review. We are delighted that you are pleased with the care of your mum and your kind words will be passed on to the rest of the wonderful team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I have worked at Victoria House since October 2009, initially as a Support Worker then a Senior Support Worker and recently a position as a Team...
I have worked at Victoria House since October 2009, initially as a Support Worker then a Senior Support Worker and recently a position as a Team Leader too.Victoria House would not be the same without the Kindness, compassion and Camaraderie of those I have shared my time here with.
I make homemade,...
I have been working at Victoria House for 7 years. I started off as Catering Assistant and worked my way up to Senior Cook.I make homemade, nutritious food and cater for all diets. I really enjoy working at Victoria House, it's friendly, rewarding and I feel supported in my role
I started working at Victoria House alongside school when I was 16 as a Bank Domestic Assistant, and since leaving school I am now have permanent...
I started working at Victoria House alongside school when I was 16 as a Bank Domestic Assistant, and since leaving school I am now have permanent hours as a Catering Assistant.I am looking forward to progressing into a support role and gaining more experience.
I have worked at Victoria House for 27 years, I started out as a Domestic Assistant and went on to do Care. I have also worked in the kitchen as a...
I have worked at Victoria House for 27 years, I started out as a Domestic Assistant and went on to do Care. I have also worked in the kitchen as a Kitchen Assistant and a Cook.The last 18 months since Covid has been about has been very tough but, with all the staff pulling together, we have tried to maintain as much normality as possible for our residents.
I take my job in the Laundry very seriously and wash their clothes and return them like I would my own....
I have worked at Victoria House for 32 years.Staff are lovely, but most importantly our residents are happy.
Victoria House is like a...
I have been working at Victoria House for 7 years, I started as a Domestic Assistant and I am now a Support Worker on days.Victoria House is like a second family to me, there is a great atmosphere with in the home, we all pull together and I really wouldn’t want work anywhere else.
It’s a lovely place to work, atmosphere is very welcoming and residents and staff are all friendly.
Victoria House is by far the best place to work. I love coming...
I've worked in care for the last 15 years, having worked in several different homes.Victoria House is like a little community we all look out for each other.
3 years later and I now have...
I joined Victoria House as a Bank Support Worker as it was recommended to me by a friend that already worked there.Victoria House is a lovely place to work, it's like home from home.
Victoria House was recommended to me by a friend that already worked...
I was working at another Care Home, but was after some bank work as well.Staff and residents are so welcoming and friendly and everyone has a smile on their face.
I absolutely love to come to...
I worked at another care home for 17 years and never ever thought that I would be as happy as I was there anywhere else.Everyone here mucks in and get the job done, I feel so happy in my job and at Victoria House.
My children soon grew up, feeling very apprehensive in what to do next I started Bank...
I worked in care many years ago, and left to raise my family.It's just a friendly place to work, residents and staff are lovely and I enjoy coming to work.
Victoria House is like a family we all look out for each other.
I'd been working in the community for some time but, the hours wasn’t suiting me anymore. I rang a family member who already worked at Victoria House...
I'd been working in the community for some time but, the hours wasn’t suiting me anymore. I rang a family member who already worked at Victoria House and she booked me in for a interview. The whole process has been so simple, I felt right at home from the beginning. I’m looking forward to my future within Shaw Healthcare.
I am Vicki, and I’m the activities champion here at Victoria House. I have worked here for 2 years.
My favourite part of my job is finding out...
I am Vicki, and I’m the activities champion here at Victoria House. I have worked here for 2 years.
My favourite part of my job is finding out about our residents' lives, work, families, etc and making a positive difference to them on a daily basis.
I am a support worker and have worked at Victoria House for 12 years.
I enjoy hearing about my residents’ lives before they move into Victoria House.
I am a support worker at Victoria House and have worked here for nearly 10 years.
Helping the residents with their needs makes my role extremely rewarding.
I am part of a great team, and I enjoy my job.
I am currently a domestic assistant at Victoria House & I have worked for Shaw Healthcare for approximately 11 years.
As well as being a domestic assistant, I also cover the laundry when required, and I am also a trained support worker.
The care home lists weekly fees per person from £1,328 for residential care (respite from £1,428) and from £1,399 for residential dementia care (respite from £1,499). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 47 Single Rooms.
Own Furniture if required, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria House to verify any information. View our terms and conditions. Victoria House has an Enhanced Service -what an Enhanced Service includes.