Braywood Gardens Care Home

Me and my son and family thank everyone who looked after my husband. Nothing was ever too much for the staff and the carers as well as kitchen, and domestic workers too. I was all thankful for them looking after my husband and our 60 years together was a lovely surprise for what staff and carers did for us. My husband was happy being in Braywood and so was I.

Where I have given satisfactory ratings, this is down to lack of knowledge really.

My mother was in the home for six weeks respite care, after a fall and subsequent stay in hospital. On admittance to the home, she was weak and confused. Due to the care and encouragement of the staff, as well as the excellent food and medical supervision, Mum was able to gradually regain her strength and mobility. The small unit enabled her to receive individual attention, and the kindness of the staff played a big part in bringing her back to life.

The endless support the staff and manager have shown us with support and guidance has been incredible, helping us every step of the journey. As a family, we can’t thank them enough.

Mum moved here from a care home where we had raised numerous concerns over the years (some more serious than others). Yes, there are issues in most care homes, and Braywood is no exception, but the manager (who has an open-door policy) and her staff will always listen. The staff are extremely welcoming and friendly and treat Mum with dignity and respect. She seems so much happier and healthier since moving here.

Have received excellent service from the care home from the initial contact with the home to move-in day. The staff have been friendly, happy and professional throughout. They have provided a perfect room for my mum, taking into account her needs. My mum seems settled in her new home, and the carers attending to my mum are lovely with her.

Whenever I go to see my friend, everybody is very kind and extremely courteous.

This is my first experience of a care home and I must say that the service and staff at Braywood Gardens were excellent. They were very attentive and caring and very easy to communicate with. They have been very helpful. I would recommend them highly.

I have found that the staff and the service given to my mother has been excellent. I have been kept informed of important things relating to her care and she is very happy in the home and appears to be very content. Well done!

My friend has recently become a resident at Braywood Gardens Care Home and is very happy to be there. She tells me all the staff and residents are friendly, and show respect and great care for each other. I have witnessed this on my visits to my friend. The rooms are comfortable clean and spacious. The furnishings are all attractive and the whole place seems clean, tidy and attractive I have only seen the gardens through the windows but they look attractive. I am so grateful to see my friend so happy. Also, she tells me the food is good and she enjoys the activities.

My mum has resided at Braywood for over 6 years now, I know the team really well and to be honest it’s my second home as I visit mum most days. Mum is 89, frail but with, and I am blessed, a strong will. Over the past couple of weeks, things have been tough and we thought it was Mum's time. Again Mum has pulled through, as best she can, but without the support of the care home team, I genuinely believe we would not be where we are today. They are a special team and I give them the utmost respect, grateful thanks to all, today and the days going forward.

I am so grateful for all you do, thank you!

I am very pleased with the care my mum receives. She is treated with kindness, dignity and a dash of humour, which I personally feel is really important. There are many activities available, and my mum particularly enjoys the singing.

My friend has been a resident at Braywood Gardens for over a year. She is well looked after by all the staff there who care for her greatly. The staff are always friendly and approachable and couldn't do enough for her. Would definitely recommend this care home, as you will be well looked after.

We had no idea what care would be like for our dad. It was so comforting from the start of the whole process. The manager was very attentive, patient and kind and made us feel at ease. The staff were so kind and welcoming offering drinks as if they had known us for years. Dad settled immediately and watching him now smile, makes us happy to know he is cared for.

We booked a short stay for my mother in December and as a family, we are all in agreement that should and when, the time comes, Braywood Gardens will be our first choice for our mother's permanent home. The staff, from the front of house, to carers and cleaners, were all personable and friendly. Our mother was very happy when we picked her up and said that she would like to stay again.

My grandmother was recently admitted into Braywood as an urgent placement. She was suffering at home without 24/7 care. We honestly felt that we were going to lose her. The team at Braywood, from management to cleaners have dedicated so much time to her that she is finally feeling a little more like herself. They truly are angels and are so welcoming and helpful. I can't thank you all enough for helping my grandmother. The activities team spend 1-1 time with residents and are so gentle with them all. It's a magical place where everyone cares.

What a lovely and calm environment. Emergency care for my dear friend. As this was a big shock to us all, we can honestly say this was the best decision made. The food they provide is excellent. Lots of choices throughout the week. Great activities happening all the time around the home. Staff are easy to approach. Management, friendly and always there if I need to query anything. Lovely reception team. Always smiling. Great work all round. Thank you, Braywood Gardens.

My wife has been at Braywood Gardens for around six months. In this time she has been looked after and loved by the staff and management and I have even had the privilege of meeting the owner. It is well run and everyone is a friend, not just a visitor. I highly recommend this home if you're looking for that family feel.

Nice to know when leaving after a visit, that my mother-in-law, is in good hands and well cared for. Thank you.