Braywood Gardens Care Home

Millbrook Drive, Carlton, Nottingham NG4 3SR
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9.7 82 Reviews
  • Braywood Gardens Care Home, Nottingham
Braywood Gardens care home is a 99 bed modern residential care home and dementia care home situated in Carlton, Nottingham.

This spacious care home provides expert residential care and dementia care with great facilities for older people, including those living with dementia. These amenities, along with homely designs, provides residents with a comfortable and welcoming care home environment in which to live.

At Braywood Gardens care home, health and wellbeing is a top priority. The friendly and professional team offer different types of care to meet a variety of needs, including residential care, dementia care and respite care or short stay care breaks.

Staff are fully-qualified and equipped to safeguard the security and well-being of service users, while respecting personal freedoms and respectful to visiting family and loved ones.

Braywood Gardens have built up strong community links with local schools, churches, health professionals and groups.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1069 – £1250
  • Self-Funded Residential Dementia Care: £1069 – £1250
  • RESPITE Self-Funded Residential Care: £1167 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1169 – £1250

These prices are only a guideline, please contact Braywood Gardens Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jeffrey Ford (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (99)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Braywood Gardens Care Home Reviews (82)

Total of 82, showing 21-40
9.7

Braywood Gardens Care Home has a Review Score of 9.7 (9.716) out of 10, based on 20 reviews in the last 2 years. Over all time Braywood Gardens Care Home has 82 reviews.

Overall Experience

  • 62
  • 17
  • 3
  • 0
  • 0

Date Published

82
5
5
20
62

Review from E S (Daughter of Resident) published on 25 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care Dad gets. The staff are friendly and supportive, they understand Dad's needs and personality.
I feel he is safe and looked after.
Dad praises the staff.
I am so grateful for all you do, thank you!

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you so much for these lovely words. Your dad is a pleasure and it gives us great satisfaction to hear your thoughts around his care and the way you feel about Braywood, again, thank you.

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Review from Janet E (Daughter of Resident) published on 26 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mum receives. She is treated with kindness, dignity and a dash of humour, which I personally feel is really important. There are many activities available, and my mum particularly enjoys the singing.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for those wonderful words. It means a lot to staff of the hone to hear positive reviews.

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Review from Charlotte J (Friend of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a wonderful place to be, everybody is so happy and eager to help.
Receptionist is lovely, always smiling and always welcoming.
Management's door is always open. My friend comments on the dinners provided and activities across the home.
Thank you for all your help with my friend.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for the wonderful review. It really is heartwarming to know that our residents are happy and feel cared for.

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Review from S C (Friend of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at Braywood Gardens for over a year. She is well looked after by all the staff there who care for her greatly. The staff are always friendly and approachable and couldn't do enough for her. Would definitely recommend this care home, as you will be well looked after.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for the wonderful review about your lovely friend. It's so nice to hear about good experiences within the home.

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Review from James S (Son of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had no idea what care would be like for our dad. It was so comforting from the start of the whole process. The manager was very attentive, patient and kind and made us feel at ease. The staff were so kind and welcoming offering drinks as if they had known us for years. Dad settled immediately and
watching him now smile, makes us happy to know he is cared for.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for those lovely words in the review. It is always so special to us all at Braywood to hear this. We thank you for placing your trust in us to care for Dad.

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Review from John R (Son of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We booked a short stay for my mother in December and as a family, we are all in agreement that should and when, the time comes, Braywood Gardens will be our first choice for our mother's permanent home. The staff, from the front of house, to carers and cleaners, were all personable and friendly. Our
mother was very happy when we picked her up and said that she would like to stay again.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for a wonderful review. Its always a pleasure hearing things have gone wonderfully well during your stay. We look forward to seeing you again and continuing the positive experience you have had.

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Review from S P (Granddaughter of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was recently admitted into Braywood as an urgent placement. She was suffering at home without 24/7 care. We honestly felt that we were going to lose her. The team at Braywood, from management to cleaners have dedicated so much time to her that she is finally feeling a little more like
herself. They truly are angels and are so welcoming and helpful. I can't thank you all enough for helping my grandmother. The activities team spend 1-1 time with residents and are so gentle with them all. It's a magical place where everyone cares.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

This review has been a pleasure to read. It is always so heart-warming to read that the staff of Braywood make such a difference to someone's life. Thank you for the kind words and positive review.

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Review from C J (Friend of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely and calm environment. Emergency care for my dear friend. As this was a big shock to us all, we can honestly say this was the best decision made. The food they provide is excellent. Lots of choices throughout the week. Great activities happening all the time around the home. Staff are easy
to approach. Management, friendly and always there if I need to query anything. Lovely reception team. Always smiling. Great work all round. Thank you, Braywood Gardens.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you so much for those wonderful comments, it is always lovely to hear that the home is so well thought of and to know that Braywood Gardens is doing well. We value all reviews and utilise these within the home to continue to strive to give all our residents 110%.

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Review from M S (Husband of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Braywood Gardens for around six months. In this time she has been looked after and loved by the staff and management and I have even had the privilege of meeting the owner. It is well run and everyone is a friend, not just a visitor. I highly recommend this home if you're looking
for that family feel.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for those kind words. We are a family and welcome anyone into this. It's our pleasure to look after and care for your wife.

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Review from Brian T (Son-in-law of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice to know when leaving after a visit, that my mother-in-law, is in good hands and well cared for. Thank you.

Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home

Thank you for your Kind Words. We really do appreciate all feedback from the Braywood Extended Family members. We feel so happy knowing that you have confidence in us to take care of someone so dear and close to you.

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Review from Glenn A (Brother of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother recently went into Braywood and although this was a shock to me and my family, the homes management and staff were exceptionally caring and informative. Upon entering, we felt completely at ease and welcomed with the warmth of a family member or long-lost friend. My brother who was very unsettled
in hospital is now at Braywood and is thriving and doing better than ever. I'll never be able to thank them enough.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you so much for your kind words. It makes The Braywood staff team very happy to hear positive feedback and that we are doing, what we love.

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Review from L J (Wife of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean. My husband is happy. The food is good. Very safe. Just needs a bit of encouragement to join in activities. The garden is lovely and a coffee shop.

Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home

Thank you so much for your kind words. I am so pleased that your husband Has settled here at the home.

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Review from K J (Daughter of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was in a short stay, two-week respite at Braywood. Her first time in a care home. She loved every minute of it, praising all the staff and how she was looked after by them. She loved the food and activities, especially the exercise class! She's now looking forward to going back, hopefully in the
next six months. A big thank you to everyone at Braywood.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you so much for your kind words. We always strive to give all our residents the very best experience and care, when in our home. It is so humbling that Mum is looking forward to returning to Braywood Gardens in the future and we graciously thank you for being a part of the Braywood family.

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Review from Sharon B (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Braywood Gardens a couple of months ago and is very content here. She has Alzheimer's and doesn't recognize anyone, but we're happy that she's being well looked after by the warm and friendly staff. She has a large, beautiful room, which is kept spotlessly clean and plenty of company,
so she's never lonely. As the home is quite spacious, she enjoys walking around chatting to the staff and other residents, plus taking part in the activities. The family also enjoy seeing what she's been up to on their social media page. Would highly recommend as we now have peace of mind that Mum's safe and being well cared for by an excellent team of well-trained staff.

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Review from Lorna L (Friend of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to see a friend/ neighbour. Well impressed as soon as i had walked through the doors to reception. The staff made me have a covid test (very good). The place is clean. Al the staff are very polite, they show a lot of affection in caring for the residents. They keep the place very clean. Yes, would
recommend.

Reply from Lydia Morris, Customer Relationship Manager at Braywood Gardens Care Home

Hi Lorna, thank you very much for your review. We strive to ensure that all our residents are safe and feel extremely cared for. I will be sure to pass on your kind words to the team.

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Review from Linda S (Daughter of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time mum spent at Braywood we found the staff to be very attentive and always approachable. The rooms are well equipped and cleaned daily. The facilities within the home are very good and mum was always asked to join in on the activities. We would definitely recommend Braywood Gardens to
others.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Dear Linda, Thank you so much for your kind words. We at Braywood Gardens pride ourselves on being friendly and approachable and we aim to create a feel of home from home for our residents. We look forward to seeing you and your mum in the near future and you are most welcome to visit and join in with any events at the home.

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Review from Moira C (Friend of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my lifelong friend in Braywood for a few years now. Whilst she doesn't always remember me, the staff support me to maintain my friendship and are always on hand when I feel overwhelmed. The management is so welcoming as well as the staff, and the residents always look so happy and
jolly to be there. It's always a pleasure to visit, and I often don't get there as often as I like, but I am always welcomed when I go.

Reply from Lydia Morris, Customer Relationship Manager at Braywood Gardens Care Home

Thank you for your review. It's so lovely to hear that you feel welcomed at Braywood Gardens and you feel supported to maintain that precious relationship with your friend.

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Review from S S (Friend of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff here are absolutely fantastic, very approachable and care so much about the residents. Very welcoming and comfortable. From what I have seen the place is homely and has great facilities with staff following good covid hygiene.

Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for you review and kind words. It is very much appreciated to have your feedback and we value all visitors that come to the home.

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Review from Michelle H (Wife of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was happy with the care he received. Would highly recommend.

Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home

Thank you, Michelle, for your review. We at Braywood Gardens, value all our residents and we look forward to caring for your husband in the near future.

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Review from S B (Friend of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and friendly place. Always clean. The staff are very kind and welcoming. My friend who I visit, is always talking about the great activities that happen around the home. Bingo is her favourite.
She speaks highly of the food, Lots of great choices. It's lovely to know my friend is very well
cared for by Braywood Gardens. Thank you.

Reply from Lydia Morris, Customer Relationship Manager at Braywood Gardens Care Home

Thank you for taking the time to leave us a review. We really appreciate your feedback and are glad to hear that your friend loves the bingo! It's always a firm favourite!

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Braywood Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Braywood Gardens Care Home is calculated as follows: ( (180 Excellents x 5) + (46 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 236 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Braywood Gardens Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

Meet the Team (7)

Jeffrey

Jeffrey Ford

Job Title: Home Manager

Joined: 2020

I’m Jeffrey Ford, the Registered Home Manager at Braywood Gardens. As a Registered Mental Health Nurse, my career began in adult mental health services. In 2013, I transitioned to the rewarding field of nursing homes, where I’ve been able to focus on creating a supportive environment for residents needing specialised care.


Braywood Gardens is designed to meet the diverse needs of individuals living with dementia, frailty, and physical disabilities. We provide personalised support to enhance each resident’s quality of life.


I find great joy in interacting with residents, listening to their stories, and learning from their experiences. We prioritise resident feedback through regular meetings, fostering a culture where their voices are heard, and their needs come first.


Welcome to Braywood Gardens – where care, compassion, and community come together.

Urszula

Urszula Kakol

Job Title: Deputy Manager

Joined: 2017

Hi, my name is Urszula and i am the Deputy Manager at Braywood Gardens.


I have been in the care industry since 2004 and started in a care role at Braywood Gardens in 2017. After a year i was promoted to care team leader and in June 2025 i commenced my new role as deputy manager.


I love everything about my job, i enjoy supporting the team here at Braywood Gardens and helping the residents and their families.

Leanne

Leanne Simms

Job Title: Senior Customer Relations Manager

Joined: 2023

I am Leanne Simms, the Senior Customer Relations Manager for Runwood Homes and joined the company in May 2023.


Before this, I worked in education and training as a Business Development Manager delivering training to many sectors including Health Care.


I love supporting families from the very start of their journey and to ensure the transition into Braywood Gardens is as smooth and seamless as possible.


"I believe that every person living in a care home should receive the highest standard of care and service, this should be a new and exciting chapter in our residents' lives. I am passionate about the activities and well-being in care and how we can fill our resident's social needs as well as their care needs."

Karen

Karen Stocker

Job Title: Home Administrator

Joined: 2019

I’m Karen, the Home Administrator at Braywood Gardens, and I’ve been part of this wonderful team since 2019. My role involves engaging with residents' families, maintaining impeccable organisation in our files, and ensuring everything behind the scenes runs smoothly.


Outside of work, I’m a proud single parent, raising my children while juggling life with a smile—typical Karen, right? (Haha!) In my downtime, I enjoy the creative and calming hobby of making candles.

Hayley

Hayley Johnson

Job Title: Receptionist

Joined: 2019

I'm Hayley. I am the Receptionist at Braywood Gardens.
I joined the Braywood Gardens team in November 2019 and have been proudly serving as the welcoming face of our home ever since. As a receptionist, I enjoy interacting with residents and their families, ensuring their needs are met with care and enthusiasm. Being front of house allows me to create meaningful connections while providing a helpful and friendly environment for everyone who visits.


One of my proudest achievements has been taking on my Level 5 Management qualification, which reflects my commitment to personal and professional growth.

Michelle

Michelle Bools

Job Title: Lifestyle Coordinator

Joined: 2005

I'm Michelle.
I am the Lifestyle Coordinator at Braywood Gardens.
With 19 years of dedicated service, I love spending time with residents and putting a smile on their faces. I take pride in providing a diverse range of activities tailored to their needs, ensuring every day is meaningful and engaging.
Beyond work, I enjoy cooking, biking, and walking—pursuits that keep me active and inspired.

Lydia

Lydia Fisher

Job Title: Lifestyle Coordinator

Joined: 2016

Hello, I’m Lydia, the Lifestyle Coordinator at Braywood Gardens, where I’ve had the privilege of working for the past eight years. What I love most about my role is the opportunity to connect with our residents on a personal level. I take pride in organising activities that are tailored to their unique interests and lifestyles. It’s incredibly rewarding to build trust and meaningful bonds with them, as my work is much more than just a job—it’s a passion.


My journey at Braywood Gardens began as a care assistant, and I’m proud to have progressed to my current role as Lifestyle Coordinator. This growth has deepened my understanding of our residents' needs and strengthened my commitment to making a positive impact on their lives.


Outside of work, I’m an animal lover who takes in and cares for stray cats. I also enjoy cooking, staying active at the gym, and nurturing mental well-being through walks and outings. Whether I’m preparing a meal, exploring nature, or sharing a laugh with friends, I embrace every opportunity to create a fulfilling and balanced life.

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