Braywood Gardens Care Home

Millbrook Drive, Carlton, Nottingham NG4 3SR
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9.7 82 Reviews
  • Braywood Gardens Care Home, Nottingham
Braywood Gardens care home is a 99 bed modern residential care home and dementia care home situated in Carlton, Nottingham.

This spacious care home provides expert residential care and dementia care with great facilities for older people, including those living with dementia. These amenities, along with homely designs, provides residents with a comfortable and welcoming care home environment in which to live.

At Braywood Gardens care home, health and wellbeing is a top priority. The friendly and professional team offer different types of care to meet a variety of needs, including residential care, dementia care and respite care or short stay care breaks.

Staff are fully-qualified and equipped to safeguard the security and well-being of service users, while respecting personal freedoms and respectful to visiting family and loved ones.

Braywood Gardens have built up strong community links with local schools, churches, health professionals and groups.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1069 – £1250
  • Self-Funded Residential Dementia Care: £1069 – £1250
  • RESPITE Self-Funded Residential Care: £1167 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1169 – £1250

These prices are only a guideline, please contact Braywood Gardens Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jeffrey Ford (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (99)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Braywood Gardens Care Home Reviews (82)

Total of 82, showing 61-80
9.7

Braywood Gardens Care Home has a Review Score of 9.7 (9.716) out of 10, based on 20 reviews in the last 2 years. Over all time Braywood Gardens Care Home has 82 reviews.

Overall Experience

  • 62
  • 17
  • 3
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Date Published

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62
Overall Experience  Overall Experience 5.0 out of 5

Braywood is a lovely place. Well kept and spotless. The staff are all lovely, polite and very caring. Mum enjoyed the food and her stay here. Thank you to all the staff who looked after her!

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Overall Experience  Overall Experience 5.0 out of 5

I found the care home to be very welcoming. My father was shown around and I was too, we were amazed at how well maintained the home is. It was new and very clean, lovely room with shower with modern furniture, just like a hotel. The staff were very caring and attentive to my dad's needs. The first
day my dad stopped here, he settled in straight away and went to bed settled. My dad is very well looked after.

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Overall Experience  Overall Experience 3.0 out of 5

I was originally booked in for 2 weeks following a long stay in hospital. It was difficult to interact with fellow residents as I am more mentally and physically active. The standard of food was poor/cold. I was left hungry after meals. The room was ok but the bed uncomfortable. I decided the place
was not for me it made me miserable and depressed.

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Overall Experience  Overall Experience 4.0 out of 5

Lovely home, care very good.

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Overall Experience  Overall Experience 4.0 out of 5

The resident says he is not happy, he says, "I might want to look at homes now and move. I had a fall and no one came to me from 10 pm to 6 am. One of the helpers said crude things about me. I didn't like it. Now there is never anyone about in this corridor (staff that is). The meals are not as good
now". He has moved to a more independent part of the home. On Thursday 1st November am, I got him his breakfast and we did get him out of bed. Someone has left his milk and tablets.

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise Braywood Gardens Care Home enough. My brother is currently in Braywood and is very happy.
I will recommend this to anybody. The manager is very supportive and works with the staff very well.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been living at Braywood Gardens Care Home since September 2016, she settled in very quickly. The home has a lovely warm homely atmosphere and is a home from home for residents and their families. My wife is extremely happy here.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Braywood Gardens Care Home for almost two years. The staff are very kind and supportive to her as she can become very anxious.
We are always kept informed and know we can approach management and staff at any time.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic, caring, friendly care home. My wife has never been happier. The manager is always visible and we can talk to him anytime.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and the rooms are excellent. The activities are good. The overall standard is very good. Always treated with dignity and always get the care and support that you need.

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Overall Experience  Overall Experience 4.0 out of 5

Meals are good, staff are very caring. It is a lovely home and residents are friendly.

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Overall Experience  Overall Experience 5.0 out of 5

What more can I say, I love it here. I would recommend to anyone and I do.

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Overall Experience  Overall Experience 4.0 out of 5

Lovely 'old peoples nursery' type feel - bright and airy, good attention to detail - pictures on walls etc. Much better than other care homes experienced. Have already recommended to others.

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Overall Experience  Overall Experience 5.0 out of 5

Our feedback is positive overall. Mum came here by chance and we feel lucky she did. The staff try really hard to make sure mum is happy and healthy and to solve any problems she has. All in all the family feel happy and positive about Braywood Gardens.

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Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic, caring, friendly care home. The staff go beyond the call of duty. My mum has never been happier. Thank you all so much for everything.

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Overall Experience  Overall Experience 5.0 out of 5

My Great Aunt and Uncle are residents in the home and I feel their quality of life and health has improved since being there they have both gained weight, which they needed to do and enjoy the home cooked meals. It is very reassuring knowing they are in a safe environment with people who genuinely have
their health and welfare at heart.

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Overall Experience  Overall Experience 5.0 out of 5

This establishment is an amazing home and the staff are caring, funny and wonderful. Even though my mother has only been staying for two weeks she has been relaxed and enjoyed everything about the activities. I cannot thank you all for your help and support for my mum and all the family.

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Overall Experience  Overall Experience 5.0 out of 5

I have been at Braywood Gardens for 3 years, the staff are wonderful, I can speak to the home manager whenever I want to and he is very approachable. The home is excellent in all aspects.

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Overall Experience  Overall Experience 5.0 out of 5

I have seen inside various care homes but I must say that Braywood is a very very good home with an all round thumbs up. I haven't come across a home that employs such caring staff. The home is excellent in all aspects, the manager and especially the carers are very very nice, caring, thoughtful and
hard working people. I would definitely recommend anyone who has to go into care to seriously consider coming to Braywood. So in a word to sum up the home "It is excellent".

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this care home now for just over 1 year. I have visited many care homes in the past and I must say that in my opinion this is the best one I have ever seen and experienced. The carers are extremely hard working and dedicated my mother wants for nothing. The manager and his assistant
are very approachable and caring. The food is of a very high standard, the activities are varied and often to cater for all. I highly recommend this care home.

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Braywood Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Braywood Gardens Care Home is calculated as follows: ( (180 Excellents x 5) + (46 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 236 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Braywood Gardens Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

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Meet the Team (7)

Jeffrey

Jeffrey Ford

Job Title: Home Manager

Joined: 2020

I’m Jeffrey Ford, the Registered Home Manager at Braywood Gardens. As a Registered Mental Health Nurse, my career began in adult mental health services. In 2013, I transitioned to the rewarding field of nursing homes, where I’ve been able to focus on creating a supportive environment for residents needing specialised care.


Braywood Gardens is designed to meet the diverse needs of individuals living with dementia, frailty, and physical disabilities. We provide personalised support to enhance each resident’s quality of life.


I find great joy in interacting with residents, listening to their stories, and learning from their experiences. We prioritise resident feedback through regular meetings, fostering a culture where their voices are heard, and their needs come first.


Welcome to Braywood Gardens – where care, compassion, and community come together.

Urszula

Urszula Kakol

Job Title: Deputy Manager

Joined: 2017

Hi, my name is Urszula and i am the Deputy Manager at Braywood Gardens.


I have been in the care industry since 2004 and started in a care role at Braywood Gardens in 2017. After a year i was promoted to care team leader and in June 2025 i commenced my new role as deputy manager.


I love everything about my job, i enjoy supporting the team here at Braywood Gardens and helping the residents and their families.

Leanne

Leanne Simms

Job Title: Senior Customer Relations Manager

Joined: 2023

I am Leanne Simms, the Senior Customer Relations Manager for Runwood Homes and joined the company in May 2023.


Before this, I worked in education and training as a Business Development Manager delivering training to many sectors including Health Care.


I love supporting families from the very start of their journey and to ensure the transition into Braywood Gardens is as smooth and seamless as possible.


"I believe that every person living in a care home should receive the highest standard of care and service, this should be a new and exciting chapter in our residents' lives. I am passionate about the activities and well-being in care and how we can fill our resident's social needs as well as their care needs."

Karen

Karen Stocker

Job Title: Home Administrator

Joined: 2019

I’m Karen, the Home Administrator at Braywood Gardens, and I’ve been part of this wonderful team since 2019. My role involves engaging with residents' families, maintaining impeccable organisation in our files, and ensuring everything behind the scenes runs smoothly.


Outside of work, I’m a proud single parent, raising my children while juggling life with a smile—typical Karen, right? (Haha!) In my downtime, I enjoy the creative and calming hobby of making candles.

Hayley

Hayley Johnson

Job Title: Receptionist

Joined: 2019

I'm Hayley. I am the Receptionist at Braywood Gardens.
I joined the Braywood Gardens team in November 2019 and have been proudly serving as the welcoming face of our home ever since. As a receptionist, I enjoy interacting with residents and their families, ensuring their needs are met with care and enthusiasm. Being front of house allows me to create meaningful connections while providing a helpful and friendly environment for everyone who visits.


One of my proudest achievements has been taking on my Level 5 Management qualification, which reflects my commitment to personal and professional growth.

Michelle

Michelle Bools

Job Title: Lifestyle Coordinator

Joined: 2005

I'm Michelle.
I am the Lifestyle Coordinator at Braywood Gardens.
With 19 years of dedicated service, I love spending time with residents and putting a smile on their faces. I take pride in providing a diverse range of activities tailored to their needs, ensuring every day is meaningful and engaging.
Beyond work, I enjoy cooking, biking, and walking—pursuits that keep me active and inspired.

Lydia

Lydia Fisher

Job Title: Lifestyle Coordinator

Joined: 2016

Hello, I’m Lydia, the Lifestyle Coordinator at Braywood Gardens, where I’ve had the privilege of working for the past eight years. What I love most about my role is the opportunity to connect with our residents on a personal level. I take pride in organising activities that are tailored to their unique interests and lifestyles. It’s incredibly rewarding to build trust and meaningful bonds with them, as my work is much more than just a job—it’s a passion.


My journey at Braywood Gardens began as a care assistant, and I’m proud to have progressed to my current role as Lifestyle Coordinator. This growth has deepened my understanding of our residents' needs and strengthened my commitment to making a positive impact on their lives.


Outside of work, I’m an animal lover who takes in and cares for stray cats. I also enjoy cooking, staying active at the gym, and nurturing mental well-being through walks and outings. Whether I’m preparing a meal, exploring nature, or sharing a laugh with friends, I embrace every opportunity to create a fulfilling and balanced life.

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