Braywood Gardens Care Home

Millbrook Drive, Carlton, Nottingham NG4 3SR
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9.7 82 Reviews
  • Braywood Gardens Care Home, Nottingham
Braywood Gardens care home is a 99 bed modern residential, nursing and dementia care home situated in Carlton, Nottingham.

This spacious care home provides expert residential, nursing care and dementia care with great facilities for older people, including those living with dementia. These amenities, along with homely designs, provides residents with a comfortable and welcoming care home environment in which to live.

At Braywood Gardens care home, health and wellbeing is a top priority. The friendly and professional team offer different types of care to meet a variety of needs, including residential care, nursing care dementia care and respite care or short stay care breaks.

Staff are fully-qualified and equipped to safeguard the security and well-being of service users, while respecting personal freedoms and respectful to visiting family and loved ones.

Braywood Gardens have built up strong community links with local schools, churches, health professionals and groups.
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Care Provided by Braywood Gardens Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1069 – £1250
  • Self-Funded Residential Dementia Care: £1069 – £1250
  • RESPITE Self-Funded Residential Care: £1167 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1169 – £1250

These prices are only a guideline, please contact Braywood Gardens Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jeffrey Ford (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (99)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Braywood Gardens Care Home Reviews (82)

9.7

Braywood Gardens Care Home has a Review Score of 9.7 (9.716) out of 10, based on 20 reviews in the last 2 years.
Over all time Braywood Gardens Care Home has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Braywood Gardens Care Home
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Total of 82, showing 1-20
Review from Ravi G (Son of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a really nice care home, they accommodate the needs of my mother really well. The staff from management to frontline are brilliant, very professional but most importantly, very patient and caring. I always feel reassured that my mother is safe and looked after well.
Reply from Leanne Simms, Customer Relations Manager at Braywood Gardens Care Home

Thank you so much for your wonderful review, we are so pleased that you are happy with your mums care and are pleased with our home and staff. I will pass on your comments to the rest of the team

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Review from Gwen E (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find the carers respectful and carering. All very pleasant and attentive
If we find anything amiss it is dealt with straight away.
Management, CTLs, carers & housekeeping all lovely towards out mother and the family
Reply from Leanne Simms, Customer Relations Manager at Braywood Gardens Care Home

Thank you so much for your lovely review, i will pass your comments onto the staff.

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Review from Michael T (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the home since 2021. We have had an excellent experience. All staff (carers, management, cleaners, catering, wellbeing) are absolutely fantastic and so caring in all they do. We are hugely appreciative for the high standards offered by this fantastic home, which we would not hesitate
to recommend to anyone.
Reply from Leanne Simms, Customer Relations Manager at Braywood Gardens Care Home

Thank you so much for your wonderful review, we are so glad that you are happy with the home and mum's care. I will pass on your comments to the team.

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Review from J D (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place for mum to live we could not have found anywhere better.
The staff all go above and beyond and we certainly feel like we are all a big family whenever we visit.
Upon entering the reception you feel like you are walking into a hotel rather than a care home, more than happy, keep it up
guys you are amazing.
Reply from Leanne Simms, Customer Relations Manager at Braywood Gardens Care Home

Thank you so much for your lovely review, we are so glad that you are happy. I will pass on your comments to the staff.

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Review from N B (Friend of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dear ALL of the staff at Braywood Gardens, I would like to say a MASSIVE THANK YOU, for everything that you do for my friend. My friend is very well taken care of, she is understood & valued for who she is. My friend has quite a sharp wit & she always leaves a smile of folks faces ! All staff are very
friendly & kind, we are always met with a warm welcome. My Dad has been very ill & the kindness & interest towards my Dad is above & beyond. I thank you, from the bottom of my heart for this, it means so much to Dad and I ! I have had the pleasure to join in my friend's exercise class & Bingo, both great fun! There are regular clubs to attend & special activities over festive dates, St.Valentines, Mothers Day, Easter, Summer Fair etc. My friend is always well dressed, clean & fresh. A special THANK YOU to unit staff- all have great banter with my friend & are so good at what they do! To five members of staff, in particular, laundry & domestic staff, cooks. The manager you're a legend of a man(ager)!
Reply from Jeff Ford, Home Manager at Braywood Gardens Care Home

Thank you so much for your time, comment and review of our wonderful home, our staff and the care we provide is testament to the home and all of the wonderful residents, their friends and loved ones. We are so happy you enjoy the activities on offer, and join in with them, again thank you for your wonderful review of the home.

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Review from T Z (Son of Resident) published on 14 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to say a massive thank you to Braywood for supporting my mum, I was apprehensive at first about care as I was unsure if this would be right for my mum. My mum has always got a smile on her face every visit! As a son who loves his mum and can't care for her, seeing the staff treat my mum
like family has made me settled.
Braywood is like a little family, and the staff are great. Always approachable and have time to talk. They post lots on social media which is good to see what's going on, the manager is supportive and often helps with the activities in the home. This is great to see. On my last visit to see my mum the laundry woman was having a good laugh with my mum, it means so much to me.
Thank you Braywood Gardens
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Review from Anne D (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad had a week's respite at Braywood Gardens. He was a little anxious as you would be but settled well. He was very happy, a lovely ground floor room with an ensuite, very important to him to have a shower every day.
The food was good, access to the cafe for tea and biscuits and company.
Staff
lovely and made time to chat
with him. Was checked on at night, which made him feel safe.
So happy we picked Braywood Gardens. He's going back in May and for future respite.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for these Wonderful Words, we do very much look forward to seeing you both soon.

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Review from Adam H (Son of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident since October 2023 and is very happy and settled. She was diagnosed with dementia although remains very aware of why she is where she is and thanks to the care and support of the staff and great leadership of the home manager, is in a remarkably better physical and mental place
than she was when at her own home. A home that she was resolutely determined to stay in as she believed nothing was wrong and that she would never go into a care home. Now she is at Braywood Gardens Care Home, she realises that her life has improved and always talks of how she cannot fault the staff or the care she receives.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for these wonderful words about our care home, we very much appreciate all our reviews and are so glad that we have been able to make this transition into a care home a positive experience. It is always our pleasure to provide care for loved ones and support everyone.

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Review from Rita B (Wife of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, the care at Braywood Gardens Care Home is good but small things (my husband is bedbound), things left out of reach (book glasses, TV controller). Also, I have been told he is having new grabrails put on his bed two/three weeks ago - still not done. He has fallen out of bed a few times.
Some staff are lovely - others never speak to him. I know my husband sleeps a lot, sometimes forgets and I know he only wants to sit up in his chair 1 to 2 hours but I feel a bit more could be done. He enjoys conversation and would enjoy to go to any entertainment. We enjoyed Valentine's Day - everyone went to a lot of trouble. Lastly, recent fire drill - my husband was not warned - felt vulnerable.
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Review from J B (Wife of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me and my son and family thank everyone who looked after my husband. Nothing was ever too much for the staff and the carers as well as kitchen, and domestic workers too. I was all thankful for them looking after my husband and our 60 years together was a lovely surprise for what staff and carers did
for us. My husband was happy being in Braywood and so was I.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for this amazing review. We so enjoyed yours and your husband's company and the many special moments we shared.

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Review from Linda C (Daughter of Resident) published on 13 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had emergency respite for twelve days. He's had this before and hated the home. This time, he loved it! Says it's a 'beautiful place' with 'lovely staff' and food is great. This is amazing coming from my dad.
Where I have given satisfactory ratings, this is down to lack of knowledge really.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

This is wonderful. Thank you for the kind words of our home. I am so happy that he had a very good and wonderful experience for his time spent in the home.

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Review from D C (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was in the home for six weeks respite care, after a fall and subsequent stay in hospital. On admittance to the home, she was weak and confused. Due to the care and encouragement of the staff, as well as the excellent food and medical supervision, Mum was able to gradually regain her strength
and mobility. The small unit enabled her to receive individual attention, and the kindness of the staff played a big part in bringing her back to life.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for the kind words and we wish your mum the very best. We truly are dedicated to our residents and helping them through all tough times.

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Review from Patricia B (Daughter of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home from walking in the front door for our first walk-around visit, I knew straight away the homely feel this care home gives to everyone. My mother has been a resident here since last August after two falls. The care she has received is absolutely outstanding; she looks like a totally different
person from when she arrived. The nursing care and the aid she has received to help and support her medical conditions are amazing - they go above and beyond.
The daily entertainment encourages all to attend and socialises everyone. Weekly trips out and about. There is always something to do - baking and crafting. These ladies are absolutely angels, and they love their jobs and the environment they work in. A true breath of fresh air. When we walk to the cafe, everyone asks how my mum is - their manner is so naturally friendly.
The endless support the staff and manager have shown us with support and guidance has been incredible, helping us every step of the journey. As a family, we can’t thank them enough.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

This is an absolutely beautiful review. We are so proud to have been a part of your mum's recovery and being well. Many thanks for your trust, support and being wonderful.

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Review from Lorraine C (Daughter of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum moved here from a care home where we had raised numerous concerns over the years (some more serious than others). Yes, there are issues in most care homes, and Braywood is no exception, but the manager (who has an open-door policy) and her staff will always listen. The staff are extremely welcoming
and friendly and treat Mum with dignity and respect. She seems so much happier and healthier since moving here.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for your kind words; we are so pleased that Mum has been happier since moving into the home.

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Review from T H (Daughter of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have received excellent service from the care home from the initial contact with the home to move-in day. The staff have been friendly, happy and professional throughout. They have provided a perfect room for my mum, taking into account her needs. My mum seems settled in her new home, and the carers
attending to my mum are lovely with her.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

This is a wonderful review; we are so happy that your mum is settled with us, and we thank you for this positive review and Support of Braywood Gardens.

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Review from Stephen C (Friend of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly, outstanding facilities, very helpful and caring.
Management is very professional as all the staff.
Extremely clean and very professional organisation.
Whenever I go to see my friend, everybody is very kind and extremely courteous.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you for the kind and glowing review. We take pride in our work, and it's a pleasure to welcome visitors, guests and friends into our home.

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Review from Charles G (Friend of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my first experience of a care home and I must say that the service and staff at Braywood Gardens were excellent. They were very attentive and caring and very easy to communicate with. They have been very helpful. I would recommend them highly.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

We thank you for your kind words and appreciate this very positive review.

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Review from Geoffrey B (Son of Resident) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found that the staff and the service given to my mother has been excellent. I have been kept informed of important things relating to her care and she is very happy in the home and appears to be very content. Well done!
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank You for your positive feedback. It is truly received with warm and welcoming thanks.

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Review from L W (Friend of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has recently become a resident at Braywood Gardens Care Home and is very happy to be there. She tells me all the staff and residents are friendly, and show respect and great care for each other. I have witnessed this on my visits to my friend. The rooms are comfortable clean and spacious.
The furnishings are all attractive and the whole place seems clean, tidy and attractive I have only seen the gardens through the windows but they look attractive. I am so grateful to see my friend so happy. Also, she tells me the food is good and she enjoys the activities.
Reply from Leanne Armstrong, Home Manager at Braywood Gardens Care Home

Thank you so much for this lovely review. It is always nice to hear from our relatives and friends. Much Kindness to you for this review.

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Review from Helen G (Daughter of Resident) published on 10 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has resided at Braywood for over 6 years now, I know the team really well and to be honest it’s my second home as I visit mum most days. Mum is 89, frail but with, and I am blessed, a strong will. Over the past couple of weeks, things have been tough and we thought it was Mum's time. Again Mum
has pulled through, as best she can, but without the support of the care home team, I genuinely believe we would not be where we are today. They are a special team and I give them the utmost respect, grateful thanks to all, today and the days going forward.
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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Braywood Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Braywood Gardens Care Home is calculated as follows: ( (180 Excellents x 5) + (46 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 236 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Braywood Gardens Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (7)

Jeffrey

Jeffrey Ford

Job Title: Home Manager Joined: 2020

I’m Jeffrey Ford, the Registered Home Manager at Braywood Gardens. As a Registered Mental Health Nurse, my career began in adult mental health services. In 2013, I transitioned to the rewarding field of nursing homes, where I’ve been able to focus on creating a supportive environment for residents needing specialised care.


Braywood Gardens is designed to meet the diverse needs of individuals living with dementia, frailty, and physical disabilities. We provide personalised support to enhance each resident’s quality of life.


I find great joy in interacting with residents, listening to their stories, and learning from their experiences. We prioritise resident feedback through regular meetings, fostering a culture where their voices are heard, and their needs come first.


Welcome to Braywood Gardens – where care, compassion, and community come together.

Urszula

Urszula Kakol

Job Title: Deputy Manager Joined: 2017

Hi, my name is Urszula and i am the Deputy Manager at Braywood Gardens.


I have been in the care industry since 2004 and started in a care role at Braywood Gardens in 2017. After a year i was promoted to care team leader and in June 2025 i commenced my new role as deputy manager.


I love everything about my job, i enjoy supporting the team here at Braywood Gardens and helping the residents and their families.

Leanne

Leanne Simms

Job Title: Senior Customer Relations Manager Joined: 2023

I am Leanne Simms, the Senior Customer Relations Manager for Runwood Homes and joined the company in May 2023.


Before this, I worked in education and training as a Business Development Manager delivering training to many sectors including Health Care.


I love supporting families from the very start of their journey and to ensure the transition into Braywood Gardens is as smooth and seamless as possible.


"I believe that every person living in a care home should receive the highest standard of care and service, this should be a new and exciting chapter in our residents' lives. I am passionate about the activities and well-being in care and how we can fill our resident's social needs as well as their care needs."

Karen

Karen Stocker

Job Title: Home Administrator Joined: 2019

I’m Karen, the Home Administrator at Braywood Gardens, and I’ve been part of this wonderful team since 2019. My role involves engaging with residents' families, maintaining impeccable organisation in our files, and ensuring everything behind the scenes runs smoothly.


Outside of work, I’m a proud single parent, raising my children while juggling life with a smile—typical Karen, right? (Haha!) In my downtime, I enjoy the creative and calming hobby of making candles.

Hayley

Hayley Johnson

Job Title: Receptionist Joined: 2019

I'm Hayley. I am the Receptionist at Braywood Gardens.
I joined the Braywood Gardens team in November 2019 and have been proudly serving as the welcoming face of our home ever since. As a receptionist, I enjoy interacting with residents and their families, ensuring their needs are met with care and enthusiasm. Being front of house allows me to create meaningful connections while providing a helpful and friendly environment for everyone who visits.


One of my proudest achievements has been taking on my Level 5 Management qualification, which reflects my commitment to personal and professional growth.

Michelle

Michelle Bools

Job Title: Lifestyle Coordinator Joined: 2005

I'm Michelle.
I am the Lifestyle Coordinator at Braywood Gardens.
With 19 years of dedicated service, I love spending time with residents and putting a smile on their faces. I take pride in providing a diverse range of activities tailored to their needs, ensuring every day is meaningful and engaging.
Beyond work, I enjoy cooking, biking, and walking—pursuits that keep me active and inspired.

Lydia

Lydia Fisher

Job Title: Lifestyle Coordinator Joined: 2016

Hello, I’m Lydia, the Lifestyle Coordinator at Braywood Gardens, where I’ve had the privilege of working for the past eight years. What I love most about my role is the opportunity to connect with our residents on a personal level. I take pride in organising activities that are tailored to their unique interests and lifestyles. It’s incredibly rewarding to build trust and meaningful bonds with them, as my work is much more than just a job—it’s a passion.


My journey at Braywood Gardens began as a care assistant, and I’m proud to have progressed to my current role as Lifestyle Coordinator. This growth has deepened my understanding of our residents' needs and strengthened my commitment to making a positive impact on their lives.


Outside of work, I’m an animal lover who takes in and cares for stray cats. I also enjoy cooking, staying active at the gym, and nurturing mental well-being through walks and outings. Whether I’m preparing a meal, exploring nature, or sharing a laugh with friends, I embrace every opportunity to create a fulfilling and balanced life.

Frequently Asked Questions about Braywood Gardens Care Home

What types of Care is Braywood Gardens Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Braywood Gardens Care Home have?

There are 99 Single Rooms.

What are the Facilities & Services at Braywood Gardens Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Braywood Gardens Care Home to the centre of Nottingham?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Braywood Gardens Care Home to verify any information. View our terms and conditions. Braywood Gardens Care Home has an Enhanced Service - more info.