Braywood Gardens Care Home

This positive beginning to my mums care experience has continued on every level of care. The communication within the home is excellent, my rating of all the statistic below is 5 stars all round.

The overall care is good but I recieved more care when I first came but not as much now I've been here a while. There is nothing bad to say about this home because they treat me very good.

Thank you Leanne and the Braywood Gardens team.

Braywood gardens meet all the needs of my mum . She seems happy although I wish she would participate more in the activities on offer. The staff are very helpful and encouraging. Both my sister and I feel confident that she is in a safe environment.

Clean and well maintained establishment.

My mother has been a resident of Braywood Gardens for the last four years. She has advanced dementia and is bed bound. A detailed care plan is in place and she is also on a specialised diet. The majority of staff are really friendly and react well to any issues raised. Cleanliness is well maintained and it always feels like a safe environment for the residents. Overall, I am very pleased with the level of care given and feel confident that any issues that arise will be dealt with promptly.

My mum was only in the care home for just over 3 weeks but during that time the care she received was excellent. Everyone we encountered were very friendly and welcoming and they ensured my mum's last weeks were as comfortable as possible. They even made a fuss to make her last birthday memorable.

My stepdad went into Braywood Gardens Care Home from hospital when he had a fall and has Dementia. They are brilliant with him hes so happy feels safe and well looked after and then my mum went into the care home in December 26. They have there own rooms but sit together in the lounge for meal Mum dont sleep at night very confussed they are so good with them both, always clean and dressed nice

She could not be in better hands, and we would have no hesitation in recommending Braywood Gardens to anyone looking for a care home for a relative.

Other than that, I'm totally happy.

A big thanks to every single member of the team for the dedication and hard work they put in every day. Thank you for helping my mum and for making her feel comfortable and valued.

This is a really nice care home, they accommodate the needs of my mother really well. The staff from management to frontline are brilliant, very professional but most importantly, very patient and caring. I always feel reassured that my mother is safe and looked after well.

Management, CTLs, carers & housekeeping all lovely towards out mother and the family

My mother has been in the home since 2021. We have had an excellent experience. All staff (carers, management, cleaners, catering, wellbeing) are absolutely fantastic and so caring in all they do. We are hugely appreciative for the high standards offered by this fantastic home, which we would not hesitate to recommend to anyone.

Upon entering the reception you feel like you are walking into a hotel rather than a care home, more than happy, keep it up guys you are amazing.

Dear ALL of the staff at Braywood Gardens, I would like to say a MASSIVE THANK YOU, for everything that you do for my friend. My friend is very well taken care of, she is understood & valued for who she is. My friend has quite a sharp wit & she always leaves a smile of folks faces ! All staff are very friendly & kind, we are always met with a warm welcome. My Dad has been very ill & the kindness & interest towards my Dad is above & beyond. I thank you, from the bottom of my heart for this, it means so much to Dad and I ! I have had the pleasure to join in my friend's exercise class & Bingo, both great fun! There are regular clubs to attend & special activities over festive dates, St.Valentines, Mothers Day, Easter, Summer Fair etc. My friend is always well dressed, clean & fresh. A special THANK YOU to unit staff- all have great banter with my friend & are so good at what they do! To five members of staff, in particular, laundry & domestic staff, cooks. The manager you're a legend of a man(ager)!

Thank you Braywood Gardens

So happy we picked Braywood Gardens. He's going back in May and for future respite.

Mum has been a resident since October 2023 and is very happy and settled. She was diagnosed with dementia although remains very aware of why she is where she is and thanks to the care and support of the staff and great leadership of the home manager, is in a remarkably better physical and mental place than she was when at her own home. A home that she was resolutely determined to stay in as she believed nothing was wrong and that she would never go into a care home. Now she is at Braywood Gardens Care Home, she realises that her life has improved and always talks of how she cannot fault the staff or the care she receives.

On the whole, the care at Braywood Gardens Care Home is good but small things (my husband is bedbound), things left out of reach (book glasses, TV controller). Also, I have been told he is having new grabrails put on his bed two/three weeks ago - still not done. He has fallen out of bed a few times. Some staff are lovely - others never speak to him. I know my husband sleeps a lot, sometimes forgets and I know he only wants to sit up in his chair 1 to 2 hours but I feel a bit more could be done. He enjoys conversation and would enjoy to go to any entertainment. We enjoyed Valentine's Day - everyone went to a lot of trouble. Lastly, recent fire drill - my husband was not warned - felt vulnerable.