Braywood Gardens Care Home

Millbrook Drive, Carlton, Nottingham NG4 3SR
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9.7 82 Reviews
  • Braywood Gardens Care Home, Nottingham
Braywood Gardens care home is a 99 bed modern residential care home and dementia care home situated in Carlton, Nottingham.

This spacious care home provides expert residential care and dementia care with great facilities for older people, including those living with dementia. These amenities, along with homely designs, provides residents with a comfortable and welcoming care home environment in which to live.

At Braywood Gardens care home, health and wellbeing is a top priority. The friendly and professional team offer different types of care to meet a variety of needs, including residential care, dementia care and respite care or short stay care breaks.

Staff are fully-qualified and equipped to safeguard the security and well-being of service users, while respecting personal freedoms and respectful to visiting family and loved ones.

Braywood Gardens have built up strong community links with local schools, churches, health professionals and groups.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1069 – £1250
  • Self-Funded Residential Dementia Care: £1069 – £1250
  • RESPITE Self-Funded Residential Care: £1167 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1169 – £1250

These prices are only a guideline, please contact Braywood Gardens Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jeffrey Ford (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (99)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (99)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Braywood Gardens Care Home Reviews (82)

Total of 82, showing 41-60
9.7

Braywood Gardens Care Home has a Review Score of 9.7 (9.716) out of 10, based on 20 reviews in the last 2 years. Over all time Braywood Gardens Care Home has 82 reviews.

Overall Experience

  • 62
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Date Published

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62
Overall Experience  Overall Experience 5.0 out of 5

I visit once a week, I always receive a nice friendly welcome. The home is always very clean, the staff are very approachable and give so much care to the residents, my aunt likes all the staff which speaks volumes for the care and attention she receives. So thank you all for that.

Reply from Lydia Morris, Customer Relationship Manager at Braywood Gardens Care Home

Thank you for taking the time to leave a review, Graham. We are really pleased to hear you are happy with the care our team provides for your aunt.

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Overall Experience  Overall Experience 4.0 out of 5

Great experience. Mum is happy with everything, as is the family.

Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home

Hello Christine, thank you for your insightful review. We are happy to read how satisfied you and your mother are with our care. Have a good day.

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Overall Experience  Overall Experience 4.0 out of 5

From the moment my mother was welcomed into the Braywood Gardens Care Home, she and indeed the family have received excellent support and reassurance. We feel happy and confident that Mum is being looked after and is receiving the care she requires at this time of her life and with her particular needs.

Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home

Hello, thank you for the review. Your feedback gives us a great understanding in how we can enhance our care, and we appreciate your kind words. Thanks again for the positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment my friend arrived, the staff were so attentive and went above and beyond to make him feel as at home as he possibly could. As a regular visitor, I can still testify that the standard of care and friendliness hasn’t dropped.

Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home

Hello Erin, we are happy to hear that you are satisfied with your friend's care. We take care in the care and friendliness we provide to our residents; their care is the number one priority. Thank you for your positive review.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very approachable. Clean care home. Covid guidelines followed very strictly which is reassuring.

Reply from Lydia Morris, Customer Relationship Manager at Braywood Gardens Care Home

Thank you for taking the time to leave us a review. It is very important to us to have the highest standards of cleanliness so we appreciate the fact you valued this.

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Overall Experience  Overall Experience 4.0 out of 5

Very helpful and courteous. They paid good attention to my mum. Hygiene of a good standard.

Reply from Lydia Morris, Customer Relationship Manager at Braywood Gardens Care Home

Thank you for your review. I am glad to hear that you were happy with the care from our staff.

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Overall Experience  Overall Experience 3.0 out of 5

The staff are caring and helpful. Some small issues in the room i.e. electrical sockets broken and handle missing from wardrobe door.

Reply from Carol McDyre, Customer Relations Manager at Braywood Gardens Care Home

Thank you for taking the time to write a review. We appreciate all the feedback from family and friends to ensure we are giving the best care and quality of stay in Braywood Gardens.
We have a lovely maintenance man, who is continuously busy tending to repairs, decorations and refits, of our home. Thank you for bringing this to our attention.

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Overall Experience  Overall Experience 5.0 out of 5

Exceptional care and a wonderful atmosphere.

Reply from Jeffrey Ford, Home Manager at Braywood Gardens Care Home

Hello, thanks for the review. Your feedback greatly illustrates how we can enhance our care, and we are grateful to hear your appreciation for your friend's care.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful and pleasant very approachable and help whenever they can.

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Overall Experience  Overall Experience 5.0 out of 5

Very efficient. Mum wanted to get in her bed and her nurses/carers were very helpful getting into her hoist. First time I have seen her room for ages. It has very pleasant new decor.

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Overall Experience  Overall Experience 5.0 out of 5

Grandma has enjoyed seeing the beginning of Summer again at this wonderful place. Her care is exemplary and especially good over these last difficult years. Thank you Braywood for your warmth and understanding.

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Overall Experience  Overall Experience 5.0 out of 5

We have had a wholly positive experience while my mother was being cared for at Braywood Gardens. The standard of care has always been exceptional.
We are especially grateful for all the help and support she has been given during her stay.

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Overall Experience  Overall Experience 3.0 out of 5

From the new manager taking over there has been a significant improvement in all of the aspects relating to the care of residents. Of course, I can only relate to what I see of how the staff have improved. From the onset of Covid and not being allowed to visit inside the care home I can only surmise
that the cleanliness may also have improved. It is also noted that some of the staff have left or moved on.
The ratings are estimated, due to not being allowed into Braywood Gardens due to Covid.

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Overall Experience  Overall Experience 5.0 out of 5

Myself and my brother are so pleased we managed to get our mum into Braywood Garden Care Home. She is given the best care and understanding. The actual place and rooms are beautiful and the staff are so caring and go above and beyond to make sure our mum is well looked after, especially over the last
year they have been amazing keeping our mum safe. Can't thank them all enough.

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Overall Experience  Overall Experience 5.0 out of 5

My dad enjoys staying here and I don't mind visiting him here. The staff are all very friendly and welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

My sister went into the care home for respite care following a few weeks in hospital. She was well looked after and I couldn’t have chosen a better home. The staff were attentive to her needs and were friendly.

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Overall Experience  Overall Experience 5.0 out of 5

On my fairly rear visits, I am always impressed with the level of attention from the staff.
The home is both welcoming and clean.
I would certainly recommend.
My granddad has been very happy since moving.

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Overall Experience  Overall Experience 5.0 out of 5

My friend had to go into care due to a deterioration in his health. He has always been a very independent person and I was concerned about the effect this would have on him. However, the staff were amazing and allowed him to be himself and were very patient with him. He has settled much better than
I thought he would and has admitted to me that he is in fact very happy there and would struggle if he had to go back home. I have nothing but praise for everyone there.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely place.
Warm and friendly staff.
They took great care of my mother.

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Overall Experience  Overall Experience 5.0 out of 5

The care my Mum received over 3+ years was excellent. The staff treated Mum as one of the family and clearly know her likes and dislikes despite the dementia. My Dad was a resident for a short time last year and he was welcomed into the 'family'. He enjoyed talking to the staff and meeting the local
Air Training Corps Group was one of the highlights of his stay. In summary, a very positive time for them both. The staff were amazing. Thank you.

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Braywood Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Braywood Gardens Care Home is calculated as follows: ( (180 Excellents x 5) + (46 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 236 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Braywood Gardens Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

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Meet the Team (7)

Jeffrey

Jeffrey Ford

Job Title: Home Manager

Joined: 2020

I’m Jeffrey Ford, the Registered Home Manager at Braywood Gardens. As a Registered Mental Health Nurse, my career began in adult mental health services. In 2013, I transitioned to the rewarding field of nursing homes, where I’ve been able to focus on creating a supportive environment for residents needing specialised care.


Braywood Gardens is designed to meet the diverse needs of individuals living with dementia, frailty, and physical disabilities. We provide personalised support to enhance each resident’s quality of life.


I find great joy in interacting with residents, listening to their stories, and learning from their experiences. We prioritise resident feedback through regular meetings, fostering a culture where their voices are heard, and their needs come first.


Welcome to Braywood Gardens – where care, compassion, and community come together.

Urszula

Urszula Kakol

Job Title: Deputy Manager

Joined: 2017

Hi, my name is Urszula and i am the Deputy Manager at Braywood Gardens.


I have been in the care industry since 2004 and started in a care role at Braywood Gardens in 2017. After a year i was promoted to care team leader and in June 2025 i commenced my new role as deputy manager.


I love everything about my job, i enjoy supporting the team here at Braywood Gardens and helping the residents and their families.

Leanne

Leanne Simms

Job Title: Senior Customer Relations Manager

Joined: 2023

I am Leanne Simms, the Senior Customer Relations Manager for Runwood Homes and joined the company in May 2023.


Before this, I worked in education and training as a Business Development Manager delivering training to many sectors including Health Care.


I love supporting families from the very start of their journey and to ensure the transition into Braywood Gardens is as smooth and seamless as possible.


"I believe that every person living in a care home should receive the highest standard of care and service, this should be a new and exciting chapter in our residents' lives. I am passionate about the activities and well-being in care and how we can fill our resident's social needs as well as their care needs."

Karen

Karen Stocker

Job Title: Home Administrator

Joined: 2019

I’m Karen, the Home Administrator at Braywood Gardens, and I’ve been part of this wonderful team since 2019. My role involves engaging with residents' families, maintaining impeccable organisation in our files, and ensuring everything behind the scenes runs smoothly.


Outside of work, I’m a proud single parent, raising my children while juggling life with a smile—typical Karen, right? (Haha!) In my downtime, I enjoy the creative and calming hobby of making candles.

Hayley

Hayley Johnson

Job Title: Receptionist

Joined: 2019

I'm Hayley. I am the Receptionist at Braywood Gardens.
I joined the Braywood Gardens team in November 2019 and have been proudly serving as the welcoming face of our home ever since. As a receptionist, I enjoy interacting with residents and their families, ensuring their needs are met with care and enthusiasm. Being front of house allows me to create meaningful connections while providing a helpful and friendly environment for everyone who visits.


One of my proudest achievements has been taking on my Level 5 Management qualification, which reflects my commitment to personal and professional growth.

Michelle

Michelle Bools

Job Title: Lifestyle Coordinator

Joined: 2005

I'm Michelle.
I am the Lifestyle Coordinator at Braywood Gardens.
With 19 years of dedicated service, I love spending time with residents and putting a smile on their faces. I take pride in providing a diverse range of activities tailored to their needs, ensuring every day is meaningful and engaging.
Beyond work, I enjoy cooking, biking, and walking—pursuits that keep me active and inspired.

Lydia

Lydia Fisher

Job Title: Lifestyle Coordinator

Joined: 2016

Hello, I’m Lydia, the Lifestyle Coordinator at Braywood Gardens, where I’ve had the privilege of working for the past eight years. What I love most about my role is the opportunity to connect with our residents on a personal level. I take pride in organising activities that are tailored to their unique interests and lifestyles. It’s incredibly rewarding to build trust and meaningful bonds with them, as my work is much more than just a job—it’s a passion.


My journey at Braywood Gardens began as a care assistant, and I’m proud to have progressed to my current role as Lifestyle Coordinator. This growth has deepened my understanding of our residents' needs and strengthened my commitment to making a positive impact on their lives.


Outside of work, I’m an animal lover who takes in and cares for stray cats. I also enjoy cooking, staying active at the gym, and nurturing mental well-being through walks and outings. Whether I’m preparing a meal, exploring nature, or sharing a laugh with friends, I embrace every opportunity to create a fulfilling and balanced life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Braywood Gardens Care Home to verify any information. View our terms and conditions. Braywood Gardens Care Home has an Enhanced Service - more info.