Hatzfeld House Care Home

10b Mansfield Road, Blidworth, Mansfield NG21 0PN

Group: Hatzfeld Care Ltd

Person in charge: Jessica Poznanski (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Epilepsy • Head/Brain Injury • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 40

Shared Rooms: 1

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single from £494 , Personal Care Shared (per person) from £494 (These prices are only a guideline, please contact Hatzfeld House Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Hatzfeld House Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hatzfeld House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.8 Hatzfeld House Care Home has a Review Score of 6.8 (6.780)

The Review Score of 6.8 (maximum of 10) for Hatzfeld House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Hatzfeld House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.9 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.851 for Hatzfeld House Care Home is calculated as follows: ( (40 Excellents x 5) + (7 Goods x 4) ) ÷ 47 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.929 Points relating to the number of positive Reviews for Hatzfeld House Care Home is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.4 Target = 0.357 , then divided by 2 = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hatzfeld House Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hatzfeld House Care Home

  • Daughter-in-law of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

My sister was a resident at Hatzfeild House for four years until her passing in June 2016 aged 58yrs. Her health needs became increasingly complex during her last decade demanding 24 hour care and finding a suitable place was challenging. Hatzfeild House was immediately welcoming -light, airy and modern with a wide range of excellent facilities to encourage independence and preserve dignity.
The staff were always friendly and genuinely keen to meet whatever my sister's needs presented. The high standard of care she received was upheld by the manager who was always approachable,available and strived to ensure individual needs where met. My sister really loved this place and we witnessed her becoming, a happier person, which speaks volumes to us, her family and has been a great comfort to us during this time.

How likely would you be to recommend Hatzfeld House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

There is a friendly and welcoming atmosphere, the staff are hard working and professional they go out of their way to make the residents feel at home and cared for. The home has achieved good in five key areas of their CQC inspection report. I think the staff have worked hard to achieve this result. I am happy to have my 93 year old mother in their care and cannot fault the home of the carers.

How likely would you be to recommend Hatzfeld House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Everyone there is kind and helpful. Mum has been there 6 years now, she has her marbles and she is 96. She complains now and again about trivial things but has always had care and attention from everyone there. They always get someone straight away to see her legs if they brake out, and always inform us of any situation weather it be outings or doctors. It is clean, the food is good and it doesn't smell. I would recommend anyone to go in there as it is comfortable and they don't sit in a circle. If anything to say about it, the wall lights are a bit bright and it effects mums eyes.

How likely would you be to recommend Hatzfeld House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We used Hatzfield for respite care prior to a permanent place becoming available so knew it well. It was far superior to other respite homes we had used in that it was a small compact unit (not an anonymous large establishment) clean and tidy and specialising in dementia. The staff all appear well trained, friendly, helpful and caring towards the residents and visitors alike. They endeavour to provide a range of activities to stimulate and entertain residents ( we have been to quite a few so know first hand). Relatives are kept well informed of all home activities and more importantly the residents continuing health problems and treatment.

How likely would you be to recommend Hatzfeld House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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