The Hollies

19/23 London Road, Retford DN22 6AT
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9.3 7 Reviews
  • The Hollies, Retford
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Care Provided by The Hollies

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £725 – £1200
  • Self-Funded Residential Dementia Care: £725 – £1200
  • RESPITE Self-Funded Residential Care: £725 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £725 – £1200

*Respite care carries a minimum of 1 week booking and is subject to availability.
*All fees are dependent upon a needs assessment carried out by The Hollies.

These prices are only a guideline, please contact The Hollies to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Leanne Errington (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (2)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Parking

  • Off road parking available at the back of the building

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The Hollies Reviews (7)

9.3

The Hollies has a Review Score of 9.3 (9.347) out of 10, based on 5 reviews in the last 2 years.
Over all time The Hollies has 7 reviews.

Overall Experience
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Reviewer Connection to The Hollies
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Total of 7, showing 1-7
Review from Stephen S (Son of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the 'in house' hairdressing. Running and working in a care home is a very difficult job. I am grateful to all the staff at The Hollies for their hard work, commitment and patient positive attitude. I'm impressed. Don't be put off that the exterior might look a bit shabby in places,
its a warm and caring place. Thank you to all the staff for looking after my mum.(and they cook their food in house and, relatively, it is good value).
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Review from Lisa M (Friend of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting the staff are very friendly and so welcoming. The home is a personal experience for residents as well as visitors very homely, its a pleasure to visit.
Reply from Kiran Pancholi, Owner at The HolliesThank you very much for your kind words about the home
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Review from D O (Daughter of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mom has been a resident for about a year, Following a decline in her health and mobility. From day one she has been warmly welcomed as have our family. Our mom is happy and so well looked after, physically, emotionally and nutritionally. She has friends with other residents and the staff members
are all incredible, kind, caring, funny and keep us well informed.
As a family, we had never experienced care facilities previously but as soon as mom went to The Hollies we knew we'd made the best choice.
Reply from Leanne Errington, manager at The Holliesyour kind words are appreciated, our staff are happy to receive the praise so deserved
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Review from Alyson G (Friend of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere is always friendly and calm. I am always greeted by name and welcomed into the home by pleasant and professional staff. I am unable to answer value for money as I am not family and therefore do not handle finances.
Reply from Leanne Errington, manager at The Holliesthank you for your kind words, they are appreciated, our staff always 100%
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Review from Jane-Anne S (Niece of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Hollies is very special. I went to view the home as needed respite care for my Aunt who had recently been in hospital. I was welcomed into The Hollies and was immediatly struck by how happy all the residents were - there were four ladies playing cards around a table, cups of tea and plates of cake
were being enjoyed and the laughter as they played was heartwarming. Other residents were cosy either in their rooms or watching one of the TVs in the lounge areas. Friendly staff flittered around and engaged so well with the residents. I was shown a few rooms to choose from, all clean and comfortable.
I had no hesitation in transfering my Aunt to The Hollies within a few days. Friendly staff, excellent communication, holistic approach to care, activites, reasonable fees. The list goes on. Highly recommended.
Reply from Kiran Pancholi, Owner at The HolliesThank you very much for your kind words Jane and it has been an absolute pleasure to look after your Aunt. I will ensure this is relayed to the whole team.
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Review from Michelle P (Daughter of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, aged 86, was cared for exceptionally well at The Hollies care home. Nothing is too much trouble and the staff are very aware of each individual residents needs. Activities are very well thought out with the option to go out into the local community. Food is all homecooked and plentiful. The
home is not purpose-built and has a nice homely feel to it. Highly recommended.
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Review from Simon M (Son of Resident) published on 10 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at The Hollies have been absolutely superb. Very friendly and supportive to the families as well as residents.
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Current Review Score: 9.3 (9.347)

Overview of Review Score

The Review Score of 9.3 (9.347) out of 10 for The Hollies is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for The Hollies is calculated as follows: ( (50 Excellents x 5) + (9 Goods x 4) ) ÷ 59 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for The Hollies is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 5 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Hollies

What types of Care is The Hollies registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Hollies have?

There are 14 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Hollies?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Hollies to the centre of Retford?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hollies to verify any information. View our terms and conditions. The Hollies has an Basic Service - more info.