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Care Provided by The Hollies
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*Respite care carries a minimum of 1 week booking and is subject to availability.
*All fees are dependent upon a needs assessment carried out by The Hollies.
The price(s) shown are provided by the care home. Contact The Hollies for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- R K L Living Ltd
- Private Owned
Person in charge
- Leanne Errington(Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Off road parking available at the back of the building
Are you the Owner/Manager of The Hollies?View your Advertising Options
The Hollies Reviews (9)
9.5
The Hollies has a Review Score of 9.5 (9.467) out of 10, based on 7 reviews in the last 2 years.
Over all time The Hollies has 9 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Hollies
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Review from Ian D (Son of Resident) published on 13 July 2026 Submitted via Website•
Overall Experience
My mother was a resident at the Hollies for 15 months and I was very impressed, always a welcome smile from the staff when visiting and mum was very happy there. The activities everyday make the Hollies a very happy place to live, not to mention the very caring staff.
Very highly recommended!
↩Reply from Kiran Pancholi, Owner at The Hollies
Thank you Ian, it was a pleasure to look after your mum.
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Review from L E (Relative of Resident) published on 31 March 2026 Submitted via Postal Card•
Overall Experience
I have seen all residents treated well, they are all happy, lovely food, lots of activities, friendly, welcoming staff. Couldn't do enough for my aunt during her respite stay.
↩Reply from Kiran Pancholi, Owner at The Hollies
Thank you for you're lovely words, we will share them with the whole team.
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Review from Stephen S (Son of Resident) published on 10 March 2026 Submitted via Postal Card•
Overall Experience
Very pleased with the 'in house' hairdressing. Running and working in a care home is a very difficult job. I am grateful to all the staff at The Hollies for their hard work, commitment and patient positive attitude. I'm impressed. Don't be put off that the exterior might look a bit shabby in places, its a warm and caring place. Thank you to all the staff for looking after my mum.(and they cook their food in house and, relatively, it is good value).
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Review from Lisa M (Friend of Resident) published on 20 February 2026 Submitted via Postal Card•
Overall Experience
On visiting the staff are very friendly and so welcoming. The home is a personal experience for residents as well as visitors very homely, its a pleasure to visit.
↩Reply from Kiran Pancholi, Owner at The Hollies
Thank you very much for your kind words about the home
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Review from D O (Daughter of Resident) published on 18 February 2026 Submitted via Website•
Overall Experience
Our mom has been a resident for about a year, Following a decline in her health and mobility. From day one she has been warmly welcomed as have our family. Our mom is happy and so well looked after, physically, emotionally and nutritionally. She has friends with other residents and the staff members are all incredible, kind, caring, funny and keep us well informed.
As a family, we had never experienced care facilities previously but as soon as mom went to The Hollies we knew we'd made the best choice.
↩Reply from Leanne Errington, manager at The Hollies
your kind words are appreciated, our staff are happy to receive the praise so deserved
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Review from Alyson G (Friend of Resident) published on 18 February 2026 Submitted via Postal Card•
Overall Experience
The atmosphere is always friendly and calm. I am always greeted by name and welcomed into the home by pleasant and professional staff. I am unable to answer value for money as I am not family and therefore do not handle finances.
↩Reply from Leanne Errington, manager at The Hollies
thank you for your kind words, they are appreciated, our staff always 100%
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Review from Jane-Anne S (Niece of Resident) published on 10 December 2025 Submitted via Website•
Overall Experience
The Hollies is very special. I went to view the home as needed respite care for my Aunt who had recently been in hospital. I was welcomed into The Hollies and was immediatly struck by how happy all the residents were - there were four ladies playing cards around a table, cups of tea and plates of cake were being enjoyed and the laughter as they played was heartwarming. Other residents were cosy either in their rooms or watching one of the TVs in the lounge areas. Friendly staff flittered around and engaged so well with the residents. I was shown a few rooms to choose from, all clean and comfortable.
I had no hesitation in transfering my Aunt to The Hollies within a few days. Friendly staff, excellent communication, holistic approach to care, activites, reasonable fees. The list goes on. Highly recommended.
↩Reply from Kiran Pancholi, Owner at The Hollies
Thank you very much for your kind words Jane and it has been an absolute pleasure to look after your Aunt. I will ensure this is relayed to the whole team.
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Review from Michelle P (Daughter of Resident) published on 24 February 2020 Submitted via Website•
Overall Experience
My mother, aged 86, was cared for exceptionally well at The Hollies care home. Nothing is too much trouble and the staff are very aware of each individual residents needs. Activities are very well thought out with the option to go out into the local community. Food is all homecooked and plentiful. The home is not purpose-built and has a nice homely feel to it. Highly recommended.
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Review from Simon M (Son of Resident) published on 10 December 2019 Submitted via Website•
Overall Experience
The staff at The Hollies have been absolutely superb. Very friendly and supportive to the families as well as residents.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Hollies.
Upcoming Events
There are no upcoming events for The Hollies.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Hollies.
Accreditations
There are no accreditations posted yet for The Hollies.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Hollies
What types of Care is The Hollies registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Hollies have?
There are 14 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at The Hollies?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Hollies to the centre of Retford?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hollies to verify any information. View our terms and conditions. The Hollies has a Basic Service -more info.