Maun View

261 Chesterfield Road South, Mansfield NG19 7EL
Review Us
9.8 90 Reviews
  • Maun View, Mansfield
Maun View is a 77 capacity service from Runwood Homes who are widely respected in the care sector for their contribution to numerous personal care needs, such as long-term residential care, dementia, temporary respite, and rehabilitation.

All Maun View carers have sound qualifications that allows the service to offer person-centred and effective care, within a warm and loving atmosphere.

Lounge and dining areas are well-furnished and comfortable, suited to individuals with mobility issues and conditions like Alzheimer's.

Care Provided by Maun View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1130 – £1283
  • Self-Funded Residential Dementia Care: £1130 – £1283
  • RESPITE Self-Funded Residential Care: £1230 – £1383
  • RESPITE Self-Funded Residential Dementia Care: £1230 – £1382

These prices are only a guideline, please contact Maun View to find out the exact price for your requirements.

Contact Maun View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Maun View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicola Patchett (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (77)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

9.8

Maun View has a Review Score of 9.8 (9.848) out of 10, based on 19 reviews in the last 2 years.
Over all time Maun View has 90 reviews.

Overall Experience
  • 77
  • 10
  • 2
  • 0
  • 1
Date Published
  • 90
  • 8
  • 13
  • 19
  • 71
Reviewer Connection to Maun View
  • 33
  • 13
  • 12
  • 6
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 21-40
Review from M T (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Maun View for two weeks. I and my family are very happy with the care my mum is receiving. The staff, deputy manager and manager always make us feel welcome. The activities are really good, it's so nice that the family is asked to join with activities.
Reply from Sam Bernard, Home Manager at Maun View
Thank you so much for this incredibly positive review. We are so pleased that your mum has settled so well at Maun View, and I will make sure the entire team know how grateful you are for their…read more
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Review from A B (Daughter of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we are happy with the care that Mum is getting, however, more to the point, Mum is happy and after all that, surely is what families want. The management are extremely helpful, obliging and approachable. Really lovely. The nursing and care staff are lovely, friendly and work really hard,
they will answer any queries or find a staff member who can.
Reply from Sam Bernard, Home Manager at Maun View
Thank you so much for this incredible review! We are so grateful to have families such as yourselves who are supportive of the home and everything we do. We couldn't do it without you!
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Review from Helena M (Sister-in-law of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always very pleasant, in my experience, there is always somebody calling in on my relative to check up on her well-being. She is very happy with her treatment and is constantly praising the staff. I have only seen two meals and I could have eaten them both. The services are comprehensive
and make her life much more pleasant and natural. Although she prefers not to take part in most of the varied activities, she is always invited to join in. A perfect home-from-home and the manager is lovely. If I had to be in a home it would be top of my list.
Reply from Sam Bernard, Home Manager at Maun View
Thank you for this beautifully complimentary review! We are thrilled that you're relative is so happy here at Maun View and will ensure that the staff are all aware of your kind words.
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Review from Carol S (Daughter of Resident) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a daunting task to find a care home for a family member, but Maun View stood head and shoulders above the other homes we visited. The staff are amazing and go the extra mile to provide activities, trips out and very recently, a visit to the pantomime in Mansfield. Last week we were able to join
Mum in a beautiful Christmas lunch at the home and it was fabulous. Even better, is the fact that we know she is wonderfully well looked after by the amazing staff, to whom we will always be grateful.
Reply from Sam Bernard, Home Manager at Maun View
Wow! What an incredibly glowing review for the staff team here at Maun View. We are eternally grateful for our families and their continued support and involvement in the home. I'll be sure to let the…read more
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Review from J H (Partner of Resident) published on 12 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff and management to be very friendly and helpful and they look after my partner very well. I don't think I could wish for a better service.
Reply from Sam Bernard, Home Manager at Maun View
We thank you so much for this beautifully kind review. I'll be sure to let the staff know how appreciative you are of their hard work. We really appreciate how involved in the home you are and…read more
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Review from Patricia F (Wife of Resident) published on 9 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here a year now and I have full confidence that he is always safe and well cared for. All his needs are well met.
Reply from Sam Bernard, Home Manager at Maun View
This is lovely, thank you so much for the review! It is an absolute pleasure to care for your husband and we thank you for your involvement in the home. See you soon!
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Review from Beverley H (Niece of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Maun View is very well-managed, the staff are friendly and approachable. Finding a care home for your loved one is a daunting process but it was obvious from the start that the staff at Maun View treat every resident as an individual with their own needs and preferences. Every time I visit there is
something going on and the residents have monthly meetings to have a say in what activities they would like to take part in. All the residents are treated with kindness and respect.
Reply from Sam Bernard, Home Manager at Maun View
Thank you so much for this incredibly kind review and thank you for your continued support. I'll make sure all the staff are aware of your kind words.
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Review from J H (Friend of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always helpful and caring.
Reply from Sam Bernard, Home Manager at Maun View
Thank you so much for this. The staff team at Maun View really appreciate your support.
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Review from M J (Son of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in the home for 7 weeks coming straight from hospital until he passed away. He was provided with excellent care and loved his time with you.
Staff were brilliant, two in particular, and we appreciated all you did. Everybody was so impressed that Maun View and it's staff were mentioned
numerous times during Dad's funeral. Thank you.
Reply from Sam Bernard, Home Manager at Maun View
It was a delight for us to be able to get to know this gentleman and your family in the time he spent with us. The staff were all so fond of him and his funeral was the most special of occasions and a…read more
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Review from R J (Daughter-in-law of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law was discharged from hospital to Maun View due to his health and mobility issues. The home looked after him as if he was their own family. Their care of him was wonderful. As he became unable to digest his food due to his stomach cancer, they would often cook him whatever he fancied
and after 1 teaspoon would not feel like it anymore. Two members of staff became our extended support during his stay. The day of his death all the staff, including the two in particular, were on hand if the family needed them. I would thoroughly recommend Maun View to all my friends.
Reply from Sam Bernard, Home Manager at Maun View
Thank you so much for this incredible review. All of the staff here at Maun View feel extremely blessed to have had the pleasure of knowing and caring for this gentleman in the last weeks of his life.…read more
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Review from J B (Daughter of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderfully happy, friendly home and my mum is very content here. Fantastic management and well-being lead, lovely, caring team of staff. Nothing is too much trouble. Facilities and food are all excellent. The home is always clean, tidy and welcoming. Thank you to the whole team at Maun View!
Reply from Sam Bernard, Home Manager at Maun View
Thank you so much for this incredible review and your continued support of the home. I will make sure the whole team see it. We are always so grateful for the feedback and are enthused and inspired by…read more
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Review from Maria H (Daughter of Resident) published on 4 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Maun View for the past 6 months after she had a traumatic and short period of time in hospital for dementia. When researching care homes for my mum it became quickly apparent that the staff at Maun View were by far the most caring and understanding that I spoke to. This
has been true of her time there too. Staff are inclusive, energetic, understanding, helpful and always striving for the best care possible. I can't thank them enough for making what can be a very stressful time for all involved, an experience that has surpassed my expectations.
Reply from Sam Bernard, Home Manager at Maun View
Thank you so much for your kind words and this glowing review! I will be sure to let all the staff know how appreciated they are. Reviews like this boost staff morale immensely and they will be…read more
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Review from Russell M (Son of Resident) published on 18 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were taken into the home at very short notice within 24 hours of our initial contact, my mum having been prematurely discharged from hospital the previous day. None of us had any experience or expectations with care. What amazed me from the start was how warm the welcome was they received,
reassuring us all that the transition to their new environment would be painless and indeed possible. I really could not believe they could be looked after to such a degree. After the first day, I felt a weight had lifted from us all in that they are safe and we being taken care of, make no mistake the definition of care at Maun View extends to the relatives as well as residents. The staff are all amiable, professional, patient, kind and understanding. I still can’t believe how far their umbrella of care extends, medical, optical, physiotherapy etc. A truly wonderful team they have and also a loving environment could write much more (+ most important - the food is very good also!).
Reply from Sam Bernard, Home Manager at Maun View
Thank you for this incredible and glowing review! Working together with our resident's families to collaborate on delivering the best care is a huge focus for us here at Maun View and reviews like…read more
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Review from S N (Daughter of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has recently moved into Maun View and from the moment we walked into view the home we knew it was the right place for him. The Management Team, Care Team, and Well-being Lead have been amazing at settling my dad in, engaging him in activities to suit his level of understanding, communicating
with us, and guiding us through the whole process. My dad is always clean, smartly dressed and his room is modern and cleaned to a high standard.
The food menus are varied and offer a range of home cooked foods. I’ve gone to visit in the morning a few times and found my dad sat down to a full cooked breakfast, looking very happy indeed!
Thank you to all the staff at Maun View for everything you do.
Reply from Sam Bernard, Home Manager at Maun View
Wow, what a review! Thank you so much for the continued support you give as a family, it is invaluable to us to be able to collaboratively work towards achieving the best care possible for our…read more
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Review from Gwenda M (Sister of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Maun View. The staff are very caring and very helpful if I need help.
The rooms are kept clean, and the home is bright and homely.
My brother is well looked after.
Reply from Sam Bernard, Home Manager at Maun View
Thank you for this glowing review! I'll make sure your comments are passed on to all the staff. See you soon!
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Review from Teresa C (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Maun View since August 2018 and a permanent resident since February 2020. All management and staff are extremely caring, efficient and personable. I feel I am informed of Mum's welfare all the time. Her health is well managed with dignity. Mum has dementia and the activities
officer encourages her to engage in activities which she thoroughly enjoys which also helps with anxiety and mood. Maun View is a very happy family. Can't praise them enough. 5 star.
Reply from Sam Bernard, Home Manager at Maun View
Many thanks to you for this lovely review! We are eternally grateful for your continued support and the care team will be thrilled to know how much their efforts are appreciated.
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Review from J D (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all staff I have come into contact with very approachable, caring, understanding and most importantly, listen to our concerns and worries about our relative. They appear to be treated with dignity and respect. My relative has a lovely big room. I have always felt welcome to visit despite
the difficulties caused by Covid. Well done Maun View, I have every admiration for the job you do so well!
Reply from Sam Bernard, Home Manager at Maun View
The staff will be over the moon with this glowing review, thank you so much for taking the time to complete it and thank you, as always, for the support you provide as a family.
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Review from S C (Daughter of Resident) published on 20 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with Maun View and all the staff that are caring for my dad. Very friendly and welcoming at all times.
Reply from Sam Bernard, Home Manager at Maun View
Huge thanks for this glowing review! The team are thrilled to know their efforts are so appreciated. And may we say thank you for the recent donation of knitted chicks for all the residents to enjoy…read more
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Review from Louise P (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Maun View for over 3 years. In that time, my mum has had excellent care. The staff are so friendly and supportive to the residents and their families. I would recommend Maun View to anyone looking to find residential care for their loved ones.
Reply from Sam Bernard, Home Manager at Maun View
Thank you for this lovely review! It's been amazing to have you back in the home and I'll make sure everyone knows how grateful you are for the care that Mum receives.
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Review from Stephen W (Brother of Resident) published on 18 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Maun View staff are very friendly and always willing to help with any enquiries nothing is too much trouble and I am very happy with the care my sister is receiving. I would highly recommend Maun View for anyone looking for long term care. The manager is very helpful and nothing is to much trouble.
Reply from Sam Bernard, Home Manager at Maun View
Thank you for the kind words, we are so happy that we were able to make this transition for your family and your sister as easy as possible. We are thrilled to receive this review and recommendation.…read more
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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Maun View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Maun View is calculated as follows: ( (196 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 223 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Maun View is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (4)

Nicola

Nicola Patchett

Job Title: Manager Joined: 2007

Hello, my name is Nicola, I am Home Manager at Maun View Care Home. I started my caring career in 2007 here as a care assistant keen to make a difference to the lives of others.
I am still so passionate about supporting our older generation, listening to their life stories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of our resident’s and their families lives.
My aim is to ensure high quality care is provide in the most person-centred way to all of our residents while ensuring our residents are happy and enjoying life in a safe environment.

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Charlene Coats Kenzitt

Job Title: Deputy Manager Joined: 2006

Charlene is our Deputy Manager. Charlene has worked at Maun View for 18 years and is a huge asset to the building. She is the go-to person for health and care queries and has built fantastic relationships with the
G.P. Pharmacist and other agencies.


Charlene is extremely passionate about resident wellbeing and prides herself on being meticulous in her approach to auditing and action within the home.

Jane

Jane Mackenzie

Job Title: Home Administrator Joined: 2016

Jane is our Home Administrator. Jane is the person who will deal with any paperwork, contracts, finances and correspondence. She can be found tucked away in her office behind the reception desk whenever you should need her.

Natalia

Natalia Taylor

Job Title: Housekeeper Joined: 2016

Natalia is our Housekeeper. She has worked at Maun View since 2016 and has successfully taken on many roles in that time. As Housekeeper, she is meticulous and manages the domestic team effectively to ensure our home is always spotless and inviting.


Her approach is one of kindness and she can never do enough for relatives and residents, with their experience at the heart of everything she does.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maun View to verify any information. View our terms and conditions. Maun View has an Enhanced Service - more info.