Maun View

261 Chesterfield Road South, Mansfield NG19 7EL
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9.8 86 Reviews
  • Maun View, Mansfield
Maun View is a 77 capacity service from Runwood Homes who are widely respected in the care sector for their contribution to numerous personal care needs, such as long-term residential care, dementia, temporary respite, and rehabilitation.

All Maun View carers have sound qualifications that allows the service to offer person-centred and effective care, within a warm and loving atmosphere.

Lounge and dining areas are well-furnished and comfortable, suited to individuals with mobility issues and conditions like Alzheimer's.
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Care Provided by Maun View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1130 – £1283
  • Self-Funded Residential Dementia Care: £1130 – £1283
  • RESPITE Self-Funded Residential Care: £1230 – £1383
  • RESPITE Self-Funded Residential Dementia Care: £1230 – £1382

These prices are only a guideline, please contact Maun View to find out the exact price for your requirements.

Contact Maun View to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Maun View to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Nicola Patchett (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (77)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Maun View Reviews (86)

9.8

Maun View has a Review Score of 9.8 (9.833) out of 10, based on 15 reviews in the last 2 years.
Over all time Maun View has 86 reviews.

Overall Experience
  • 73
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Date Published
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Reviewer Connection to Maun View
  • 33
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Total of 86, showing 41-60
Review from Avril M (Friend of Resident) published on 4 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting the home I find caring, cheerful staff who treat the residents with care and respect. At all times we are informed of any medical problem or any other needs. The home is very clean and tidy. Anyone who has a relative in the home can be assured they are in good hands and will get the care
they need.
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Review from Carole H (Relative of Resident) published on 17 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had to take the sad decision to put my mum's partner in a care home. We had no idea how to do this, especially during the lockdown. We had one recommendation for Maun View from a family friend, so I rang on the off chance and found the staff to be very helpful, informative and knowledgeable.
They worked very hard with me to make the whole process as painless as possible. I could only comment on some points as it was his first day and I was unable to look around, due to the virus.
Reply from Catherine Smith, Home Manager at Maun View

Thank you so much for your positive and kind words. The family journey is not easy and we are here to support you as much as your loved one. I will pass on your kinds words.

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Review from B T (Husband of Resident) published on 24 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is situated in lovely surroundings. It has just been renovated to a very high standard. All rooms have new TVs and en-suite facilities. There are some lovely small lounges and a large function room where residents do daily activities. Food is cooked on-site, so is always fresh with a varied
menu. There is a laundrette and hair salon, a lovely self-service cafe and a garden area. My wife has been a resident for two years, and I can't praise the staff for the loving dignified care enough.
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Review from tracy G (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Exceptional care and commitment, especially under this unprecedented COVID condition. Found my dad in good spirits and clean and tidy after not seeing him for 16 weeks.
Well down to everyone.
Thank you for keeping him safe.
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Review from Angie B (Daughter of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been very happy with the care and support of my mum, who has been in Maun View for about 6 years. Over the current crisis, their support and communication has been excellent, keeping us informed on a regular basis of events and the health situation of my mum on a regular basis.
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Review from Eva B (Daughter of Resident) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was placed at Maun view under emergency conditions and it was so incredibly fortuitous as it is a wonderful care home with incredible staff and facilities. I live abroad and it is a huge comfort to know that my father is being taken care of so well when I am so far away. I am very impressed
with the smiling professionalism I have encountered and the general real " care " the residents receive. They were very quick to protect residents and staff during the Covid-19 scare and continue to act responsibly so that everyone is safe. The lovely activity coordinator came in especially on a Sunday for Fathers day so that the relatives could talk to their Father or Grandfather on Zoom. This is just one example of how the staff go over and above at Maunview and I would not hesitate to recommend it as an excellent care home.
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Review from M P (Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and very helpful. They are always there for you.
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Review from M Y (Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Made very welcome and comfortable. Settled very well.
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Review from Nikki S (Daughter of Resident) published on 29 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been well cared for by the kind, knowledgeable, consistent staff. They have got to know her well, consider her preferences and work hard to make sure she is content. The new manager is especially experienced and capable, and nothing is missed. They are all proactive in ensuring safety and wellbeing,
and we are contacted promptly if they have any concerns, and we feel able to ask questions. The activities coordinator has got speakers for Skype calls so that Mum can hear us easily while we're not allowed to visit during the pandemic, and she is flexible so that we can speak at a time that suits Mum but also fits with work calls and commitments. We have got to know the staff well in the time Mum has been at Maun View, and they have a genuine concern for her.
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Review from A F (Niece of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt appears to be happy and content at Maun View and is cared for well. The only drawback is the laundry. For example - items of clothing have appeared in her wardrobe which do not appear to be hers. Items of clothing that have been bought for her have disappeared. Sometimes she appears to look
rather unkempt but clean. Perhaps a better system in regards of laundry.
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Review from D M (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management at Maun View go the extra mile to provide outstanding care and support for the residents in their care.
My mother suffered a broken hip and following a stay in hospital returned to Maun View. All the staff have taken very good care of her to rehabilitate and facilitate her
recovery and mobility. She has been monitored carefully. Any issues I have ever raised have been promptly dealt with.
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Review from M S (Son-in-law of Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Had problems in 2019 and things have improved since then. My mother in law needs assistance with eating and the provision of soft foods. She also needs to be monitored properly so she doesn't have another fall and break as she has had previously.
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Review from Wendy C (Daughter of Resident) published on 27 August 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mum was in Maun View for over a year. We were given one week's notice to find our mum a new home due to the nursing side closing. We were told that the home would help and support families any way they could. We had no help from them what so ever. Will never recommend Runwood Homes to anyone, disgusted
in the way we were treated. Carers and nurse were lovely and caring but managers at the top, nothing.
Reply from Clare Silvester, Head of Quality and Governance at Maun View

Thank you for your review on Maun View.
With the current national shortage of registered nurses across the country and the impact this is having on the care sector, Runwood Homes Senior Living took the very difficult decision to de-register the nursing beds at Maun View. This decision was not taken lightly by our board of directors and is ultimately about our assurance that we can safely and adequately staff the service by skilled and competent nurses. Given the severe lack of nurses, the nursing provision at Maun View could not continue.
We are sorry that you felt the home didn't support you during this time, we will, of course, take lessons from your concerns.
Thank you for the compliment regarding the staff team at Maun View.

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Review from Lesley G (Daughter of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were excellent.
Re: nursing section - Very unfortunate that some very ill patients who are "compos mentis" are constantly disturbed by dementia patients. Dementia patients have to resort to walking up and down the corridor as there is nowhere else for them. Very sad for both.
Fridge in that
kitchen is missing all door shelves and staff who should be "caring" are washing up. Your cooks have no idea ie liquid or semi-liquid diets, hence need for fridge space.
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Review from Tracey B (Daughter of Resident) published on 11 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited other Nursing homes around we decided she should stay here as it ticked every box for us.
We have been able to personalise Mum's room to make it home from home with no restrictions on what can be brought in, this has really helped settle Mum in.
I read somewhere "Our resident's don't
live at our place of work, we work in their home", this sums up everything we love about the place.
Mum is kept safe and comfortable, her care needs are always met and despite her poor health is encouraged to socialise with others. Any questions that we have are answered efficiently and Mum feels at home.
The Manager and Assistant Managers door is always open, they offer reassurance and emotional support if needed.
All of the staff are part of Mum's extended family which helps reassure us we have done the right thing. We know Mum is definitely getting the care she both needs and deserves.
Excellent nursing home run by excellent staff, keep up the good work.
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Review from Graham (Son of Resident) published on 23 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The atmosphere at Maun View is that of a caring and welcoming home with all staff knowing residents in their care and clearly being concerned for their welfare. The care provided is very good with no problems experienced. Any concerns are addressed very quickly. As family we are encouraged to feel at
home and welcome to visit any time. Mum is happy and secure, feeling safe and at home. We all feel very happy that Mum is somewhere where she can and does receive the care she deserves despite not being in the best of health.
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Review from Maureen H (Daughter of Resident) published on 17 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Maun View has been the answer to our problems. Mum needed full-time care and came here to be assessed as to her needs. The staff go that extra mile and are all so lovely and caring. Mum is now here full time and enjoys it very much. As I live over 200 miles away it is a great comfort to me that mum
is happy here.
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Review from J B (Daughter of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management and staff at Maun View are very comfortable and caring. The residents are treated with respect and dignity. The residents are kept clean and the food is of good variety and portion size. The care home is always clean and you can go and see your relative at any time and if you have any
concerns at all it is sorted out straight away.
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Review from Sarah M (Granddaughter of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Grandma is a resident at Maun View. The staff are very caring and supportive. When I visit everyone is welcoming and friendly. There is a lovely, calm atmosphere, I especially enjoy taking her to the Cafe where we can have a cup of tea, listen to music and chat to others. My Grandma has dementia
and very confused but staff are helpful and patient. I would definitely recommend Maun View to anyone who is seeking quality care for loved ones.
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Review from B S (Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Maun View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Maun View is calculated as follows: ( (158 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 177 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.974 Points relating to the number of positive Reviews for Maun View is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 15 Positive Reviews ÷ 15.4 = 0.974
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (4)

Nicola

Nicola Patchett

Job Title: Manager Joined: 2007

Hello, my name is Nicola, I am Home Manager at Maun View Care Home. I started my caring career in 2007 here as a care assistant keen to make a difference to the lives of others.
I am still so passionate about supporting our older generation, listening to their life stories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of our resident’s and their families lives.
My aim is to ensure high quality care is provide in the most person-centred way to all of our residents while ensuring our residents are happy and enjoying life in a safe environment.

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Charlene Coats Kenzitt

Job Title: Deputy Manager Joined: 2006

Charlene is our Deputy Manager. Charlene has worked at Maun View for 18 years and is a huge asset to the building. She is the go-to person for health and care queries and has built fantastic relationships with the
G.P. Pharmacist and other agencies.


Charlene is extremely passionate about resident wellbeing and prides herself on being meticulous in her approach to auditing and action within the home.

Jane

Jane Mackenzie

Job Title: Home Administrator Joined: 2016

Jane is our Home Administrator. Jane is the person who will deal with any paperwork, contracts, finances and correspondence. She can be found tucked away in her office behind the reception desk whenever you should need her.

Natalia

Natalia Taylor

Job Title: Housekeeper Joined: 2016

Natalia is our Housekeeper. She has worked at Maun View since 2016 and has successfully taken on many roles in that time. As Housekeeper, she is meticulous and manages the domestic team effectively to ensure our home is always spotless and inviting.


Her approach is one of kindness and she can never do enough for relatives and residents, with their experience at the heart of everything she does.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maun View to verify any information. View our terms and conditions. Maun View has an Enhanced Service - more info.