Nightingale Nursing & Care Home

Fourth Avenue, Edwinstowe, Mansfield NG21 9PA
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9.7 53 Reviews
  • Nightingale Nursing & Care Home, Mansfield
Nightingale is located in interesting surroundings, being part of the medieval village of Edwinstowe and its folkloric links to Robin Hood and Sherwood Forest.

This modern and friendly home can support a range of personal needs, welcoming nursing and residential care, while also being ideal for adults with a physical disability and and with care workers who are experienced in dementia care.

A comfortable interior includes a choice of lounges and a sensory room, while there is also access to patio and well-kept lawns.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees range from £875 to £1,610 per week.
Please contact us for more details about the packages we offer

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Simone Nickson (Interim Home Manager)

Local Authority / Social Services

Admission Criteria

  • Pre-assessment meeting before admission
  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • No restrictions on visiting. Visiting can be day or night. Visitors are asked to ring the door bell to be admitted and complete Visitors Signing In/Out Book

Parking

  • Free car parking on site, with an overflow car park

Nightingale Nursing & Care Home Reviews (53)

9.7

Nightingale Nursing & Care Home has a Review Score of 9.7 (9.744) out of 10, based on 18 reviews in the last 2 years.
Over all time Nightingale Nursing & Care Home has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Nightingale Nursing & Care Home
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Total of 53, showing 21-40
Review from Julie C (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff are always very friendly and welcoming. Whilst caring for Mum there is a good rapport, with plenty of chatter and interaction with her. They are easy to talk to and listen to any concerns. Thank you.
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Review from Susan H (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot rate this care home highly enough really. I have had both my parents here for the last eighteen months. There have been great changes since the new manager took over earlier this year. A lot more permanent staff and less agency workers, which is good for the residents. Rooms are always clean
and tidy and bedding is freshly washed and clean. Meals are exceptional too, with plenty of variety. All the carers are really friendly and take really good care, with respect too. I know my parents are exceptionally cared for here, with all their needs met.
Reply from Claire Grange, Registered Manager at Nightingale Nursing & Care Home

Thank you for taking your time to support us with your review.

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Review from T T (Son of Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home has seen a massive improvement in the last year.
Reply from Claire Grange, Registered Manager at Nightingale Nursing & Care Home

Thank you for taking time to complete a response for us it is very much appreciated.

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Review from Lesley B (Wife of Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find staff and management very approachable and very willing to work with me to make life more comfortable for my husband.
Reply from Rosalind Martin, Office Assistant at Nightingale Nursing & Care Home

Thank you so much for taking the time to complete a review of our Nightingale Nursing & Care Home. We do appreciate this and we will ensure your kind words are passed on to the Team.
With kind regards.

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Review from J L (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly and helpful. Feels like a hotel, homely and welcoming.
Reply from Rosalind Martin, Office Assistant at Nightingale Nursing & Care Home

Thank you for taking the time to complete such a kind review of our Nightingale Nursing & Care Home. We do appreciate this and we will ensure that your review is passed on to our Team.
With kind regards.

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Review from M M (Son-in-law of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law moved to Nightingale after a not very pleasant experience with care homes. Wow, what can I say, the staff do absolutely everything possible to ensure that my mum-in-law is happy, entertained and cared for. The food is amazing and she now wants to stay as she feels this is where she
belongs. The home is constantly having upgrades and with no expense spared. Great place, great team and a great home for my mum-in-law!
Reply from Carly-Jo Tscherniawsky, Recruitment Support at Nightingale Nursing & Care Home

Thank you for submitting a review on Nightingale. I will pass on your feedback to our team members.

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Review from Joanne F (Daughter of Resident) published on 11 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is always looked after in a kind and caring way and the staff are really lovely it’s just a pity that they don’t have more staff but that is the situation due to the present climate in this country. The renovations are still ongoing and it is looking lovely now and very clean. Even the cleaning
staff are lovely with the residents.


They all do their very best in a very trying and exhausting job. They all deserve, much more pay than they get! The government should make sure of that to continue to look after our elderly and vulnerable people. Well done to the manager for turning this care home around with of course all the help of the fabulous staff.

Reply from David Chimhini, Interim Home Manager at Nightingale Nursing & Care Home

Thank you for taking the time to submit the wonderful review about Nightingale and our dedicated team across the home. I will be sure to let everyone know of the lovely comments and to see how they are appreciated.

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Review from Carol B (Daughter of Resident) published on 25 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly environment. Caring staff. Comfortable furniture. Wonderful and reassuring to see staff that genuinely care. New management team is absolutely outstanding. You can see how much they care about all the residents and staff, 110% devoted. I am so glad my mum is in this care home, I wouldn’t want
her anywhere now, the home has improved immensely under Jasmine Healthcare Ltd. Thank you, Jasmine Healthcare Ltd.
Reply from David Chimhini, Interim Manager at Nightingale Nursing & Care Home

Thank you so much for taking the time to write a review. We're very pleased to hear that your experiences and view of the home have improved in recent weeks. I will make sure to pass these comments on to the team; it really does make a difference in receiving such positive feedback at the moment. Thanks again.

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Review from Josh A (Son of Resident) published on 3 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Few months back my sister and I thought of moving mum out of Nightingale. At the time we were worried sick leaving mum in Nightingale. The home has gone through a refurbishment which is of a high standard. The manager is approachable. He has made some great improvements within a short space of time.
We all love him. He is so passionate about the residents. What I like about him is he never takes credit for all he has done. In all his updates he always gives credit to his staff. He is a true leader, an absolutely first-class manager.
Reply from Claire Riley, Office Assistant at Nightingale Nursing & Care Home

Thank you so much for taking the time to write a review. We're very pleased to hear that your experiences and view of the home have improved in recent weeks. I will make sure to pass these comments on to the team; it really does make a difference in receiving such positive feedback at the moment. Thanks again.

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Review from Julie G (Daughter of Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum has been a resident at this home since November 2020. I had concerns after my mum had been there a while due to a lack of management skills, ie. poor communication with the home, manager not answering your calls or returning them. Not being advised how mum was. Not being able to visit as regularly
as we would have liked. Since the new manager has taken over, the home has really improved in admin skills and caring. Staff are very friendly and the care they give to mum is very good.
Reply from David Chimhini, Manager at Nightingale Nursing & Care Home

Thank you so much for taking the time to write a review. We're very pleased to hear that your experiences and view of the home have improved in recent weeks. I will make sure to pass these comments on to the team; it really does make a difference in receiving such positive feedback at the moment. Thanks again.

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Review from J M (Son of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
COVID did bring big issues with visiting etc. The home was always just a phone call away and did their best with the situation. Well Done in the circumstances. Many thanks to all staff.
Reply from Alison Riley, Home Manager at Nightingale Nursing & Care Home

Thank you for taking the time to write us a review, and for your kind feedback. I will make sure to pass your thanks on to the team as I'm sure they will really appreciate the feedback. Thanks again.

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Review from S R (Daughter of Resident) published on 2 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff have taken every precaution to keep residents safe, healthy and happy during the difficult time of COVID. Had a pod visit with my mum recently she looked happy and well cared for. Thank you to all the staff at Nightingale. Looking forward to indoor visits.
Reply from Alison Riley, Home Manager at Nightingale Nursing & Care Home

Thank you for taking the time to write us a review, and for your kind feedback. I will make sure to pass your feedback onto our care team as I am sure they will really appreciate the feedback. Thanks again.

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Review from Leila H (Wife of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was transferred to Nightingale from hospital in October 2019 for end of life care. Due to the excellent care and close attention to his needs he is still with us more than a year later. Nightingale's greatest strength is the dedication and kindness of it's staff who do their utmost to give
the residents the very best quality of life they can attain, seeing to their needs with the minimum of fuss and disruption. It has a cheerful, friendly environment and I have always felt most welcome when visiting was allowed. The staff always find time to discuss any concerns I might have and use their expertise to help, reassure and comfort whenever they can. I would not hesitate in recommending them to anyone in similar circumstances to myself when looking for care for a much-loved family member.
(I know that renovations to the rooms and public areas are in process at the moment but due to Covid restrictions I have not seen the results hence satisfactory ratings.)
Reply from Alison Riley, Manager at Nightingale Nursing & Care Home

Thank you so much for taking the time to write us a review and for your lovely comments, they are much appreciated and I will make sure to share them with the whole team. We look forward to seeing you again as soon as we are able to. Thanks again.

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Review from Katrina L (Daughter of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Nightingale Care Home since November 2020. Her care has been 2nd to none, well looked after, made to feel welcome and loved. The care team are wonderful and dedicated, the activities are organised really well. Mum said she would just sit and watch at the beginning, but she
does partake in some activities now. She gets some lovely meals and tries hard to eat what she can. We have seen her come out of herself, since living in a sheltered living flat before on her own. Not been able to go inside the home, but hoping to one day.
Reply from Alison Riley, Manager at Nightingale Nursing & Care Home

Thank you for taking the time to write us a review, and for your kind feedback. I will make sure to pass your feedback onto our care team and also our activities coordinator as I am sure they will really appreciate the feedback. Thanks again.

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Review from Pat W (Daughter of Resident) published on 15 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't be happier with the care given to dad. He always seems happy when I speak to him and there's always lots to keep him occupied. The staff are very kind and always go the extra mile to make sure he is well looked after.
Reply from Alison Riley, Home Manager at Nightingale Nursing & Care Home

Thank you so much for taking the time to write us a review. We really appreciate it. I will make sure to share your feedback with the rest of the team and we look forward to welcoming you into the home as soon as we can. Thanks again.

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Review from Karen W (Daughter of Resident) published on 21 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so impressed with the care that Nightingale staff have given our mum during this very difficult time (COVID 19). We have been supported as a family and nothing is too much trouble. Our mum is always saying how kind they are to her and we couldn't ask for any more than that. We haven't been inside
yet but we can't wait to be able to chat face to face with the carers who are caring for our mum and say thank you.
Reply from Alison Riley, Manager at Nightingale Nursing & Care Home

Thank you so much for taking the time to write us a review. We really appreciate it. I will make sure to share your feedback with the rest of the team and we look forward to welcoming you into the home as soon as we can. Thanks again.

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Review from L W (Granddaughter of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my grandma receives at this care home is excellent. The staff are always happy to help and nothing is too much trouble. The home is always clean and smells homely. It is a very welcoming place to visit and a fantastic place for my grandma to live.
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Review from S R (Power of Attorney of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided. States she feels at home in Nightingale.
Good activities daily. Excellent food. Lovely staff.
Home is clean and smells nice.
Regular updates from staff about the resident. Regular resident meetings.
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Review from S H (Son of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for three months. The staff are more than superb and treat her with dignity and good care. She says the food is wonderful. We have been impressed by the care and consideration of every person we have encountered at the home.
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Review from Una B (Daughter of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nightingale care home, in my experience, is everything we could have wished for in helping our elderly mother. Your staff are very keen to help in everyday matters. Our mother came to Nightingale in January 2018 and everyone has worked above and beyond our expectations. We are very grateful to them
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Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Nightingale Nursing & Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Nightingale Nursing & Care Home is calculated as follows: ( (167 Excellents x 5) + (41 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 215 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nightingale Nursing & Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Simone Nickson

Job Title: Interim Home Manager Joined: 2024

Interim Home Manager

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