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The home is purpose built and situated near the centre of Sutton in Ashfield making it ideal for local amenities. The home specialises in Dementia care along with caring for the younger physically disabled offering long and short term care as well...
Care Provided by Sutton Lodge Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Lodge Residential Home for full pricing details and T&Cs.
Contact Sutton Lodge Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Nottinghamshire Ltd
- Private Owned
Person in charge
- Paula Jefford (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2008
- Number of floors: 2
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (42)
Sutton Lodge Residential Home Reviews (85)
Sutton Lodge Residential Home has a Review Score of 8.8 (8.847) out of 10, based on 6 reviews in the last 2 years.
Over all time Sutton Lodge Residential Home has 85 reviews.
My mum, as been a resident at Sutton lodge for 5 years, im really happy with the care she receives, she's happy and content. The staff are really lovely and caring and always attentive to any individual needs. I'm always kept up to date with any information or concerns. The activities my mum engages in are amazing, and so lovely to see. Always lots of activities on a weekly basis for residents to be involved in. Always feel welcomed, when i visit myself and my dog xx
My mum has been at Sutton Lodge Care Home for seven months now, and I wouldn't be happier with the care she's receiving. She is happy and settled, which gives our family peace of mind. The staff are attentive and genuinely caring, making sure residents are comfortable and well looked after. The food is home cooked and nourishing. A special mention to the events organiser, who is an absolute godsend, making sure there's always something fun and engaging for residents.
The staff here are excellent paricularly in relation to the activities provided. There is something happening all the time! There is always plenty of staff looking after & attending to needs. Staff are also visably seen cleaning which is also excellent. The food is plentiful & appears to be all home cooked. I would like to be regularly updated re mum's health & well being which doesn't happen unless I ask. The rooms are pleasant but very expensive, which I understand is standard across the sector. Overall I feel my mum is safe and well looked after.
After 3 years, the resident has settled in well. I visit her on a weekly basis and I am surprised that whoever she comes into contact with at the care home, the staff all know her by name and interact with her in a friendly and caring way, as such, she loves and soaks up all the attention given, so much so, she is everyone's friend.
The staff at Sutton Lodge are very caring and supportive of all our family. From the maintenance up to management. If anything happens or problems occur they are very prompt at contacting the family immediately. Overall very happy with my father's care at the home.
My stay was very enjoyable. I found everyone to be very kind and caring. I will make this my permanent home very easily. You are all stars.
Dad has recently had a couple of falls and this is not something new. He is unsteady on his feet and the care staff believe his shoes are too big, however I believe this will happen again even with the correct size shoes.
The case has been referred to the falls clinic in January after a fall and we have heard nothing, he has had several falls since.
All the staff have been very friendly towards all the family.
We've found the senior carers to be very approachable and understanding.
The cleaning and kitchen staff are brilliant too.
Overall no complaints and very happy with him being there.
The care given by staff to our Mum has been 100% over the past 10 years in Sutton Lodge. Since the new manager has been here, no communication or compassion from this person as no people skills with residents' families. This home has been our family until the changes in the last few months. We have always rated this care home at a high standard but unfortunately not anymore.
Whilst I am delighted to hear that the care given to your mum over the last ten years has been 100 percent, I am really disappointed to read your review of the last few months. We have not been made aware of any issues to do with the new Manager and none have been raised during your Mum's in...
My friend has been in the home for around five years now, and her care has been second to none.
There is always something going on to keep residents occupied and stimulated.
They are all well cared for, and with the pub, tea room and nail bar, it’s amazing.
You are all angels.
It is never easy to to have to place someone in care, but due to their cognitive decline and becoming a danger to themselves it became necessary. Although Mother doesn't really understand where she is (sure she thinks she is on holiday) she is now living her best life, and we know she is cared for well and she is in safe hands, the staff are amazing and genuinely caring, the facilities and activities are great too, thank you Sutton Court and all the staff for looking after my mum in the way you do.
The staff are friendly and helpful and give mum a lot of support. Entertainment is good. Mum loves to join in singing and dancing.
I find the home a caring place for my mother, and the staff are caring and conscientious and most helpful in all aspects of care for her. I would recommend it to everybody.
Thank you for the lovely review, which I will be sure to share with the Sutton Lodge team. We are delighted that you are happy with the care taken of your Mum.
Each resident is treated as an individual, time is taken to make them comfortable and happy, and the staff are always smiling and chatting. As a family, we cannot thank you enough.
Wow, what a lovely review. Thank you so much for the time taken to send this in for the Sutton Lodge staff. I shall definitely feedback to them, and I know they really appreciate the feedback.
Care Home is clean and tidy. Staff are excellent with patients. Not enough staff at weekends.
Staff very welcoming. Work well with residents. The care home is clean and tidy. Ideal personal space. More staff needed at weekends.
Hello, and thank you for your review of Sutton Lodge, part of the Ashmere Group. We do have more ancillary staff during weekdays, such as the hairdresser, activity coordinator and home manager and receptionist, so unfortunately the weekends can feel a little quieter, and it may take longer to...
My mum was in Sutton Manor since October 2020. She was moved to the Lodge in the spring of 2022 as her need had changed and she was very restless. Since being in the Lodge mum has really settled down. The staff are wonderful with her and have lots of time to give. As a family, we are very impressed and are happy for mum to be there. They provide lots of entertainment and comfortable surroundings and the food looks great too. We love taking mum to the tearoom that was built in the covid period so residents could still have visits from family and friends.
Kind regards,
Claire.
Excellent, caring and friendly staff. Homely surroundings. Very informative of events. Cleanliness and welfare of residents are always taken into consideration. Good variety of activities. All needs are catered for.
All round excellent care for my mother.
They treat my mother like family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 November 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Lodge Residential Home.
There are no upcoming events for Sutton Lodge Residential Home.
Awards / Recognitions (4)
- 30 Jun 2022Recipient: Ashmere Nottinghamshire Ltd
- 01 Feb 2018Recipient: Ashmere Nottinghamshire Ltd
- 01 Apr 2017Recipient: Ashmere Nottinghamshire Ltd
Accreditations
There are no accreditations posted yet for Sutton Lodge Residential Home.
Meet the Team (1)

Angela has joined our team in early 2023 as a registered care home Manager after having extensive experience as a home and area manager in the Notts/Dshire area. She has a wealth of experience in the care sector as a whole and is an expert in dementia care. Angela manages Sutton Lodge care home which has been awarded the converted Dementia Quality Mark.
Frequently Asked Questions about Sutton Lodge Residential Home
What types of Care is Sutton Lodge Residential Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sutton Lodge Residential Home have?
There are 42 Single Rooms.
What are the Facilities & Services at Sutton Lodge Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sutton Lodge Residential Home to the centre of Sutton-in-Ashfield?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
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