Ashmere Nottinghamshire Ltd, Priestsic Road, Sutton-in-Ashfield NG17 2AH
Sutton Lodge Residential Home is rated band 5 by Nottinghamshire County Council, meets all CQC requirements and has also achieved a 5 rating by the food standards agency.
The home is purpose built and situated near the centre of Sutton in Ashfield making it ideal for local amenities. The home specialises in Dementia care along with caring for the younger physically disabled offering long and short term care as well as facilities to provide day care.
Staff have a great deal of experience in maintaining a calm and pleasing environment which is beneficial to good mental health, with up to thirty-nine residents all receiving a personal service.
Activities play a big part in the home and on offer there are a wide range of events catering to each individuals needs. Some examples include: baking, arts & crafts, gardening, exercise, life skills and pet care. Other specialist therapies are also available. These can include reminiscence therapy, doll therapy and complimentary therapies. The home also has its own sensory room.
There are two other Ashmere care facilities in close proximity which allows for a greater versatility and sharing of care expertise.
Everyone is welcome to drop in and say hello. There will always be someone happy to help you and to show you around.
Group: Ashmere Nottinghamshire Ltd
Person in charge: Tracy Stubbs (Manager)
Local Authority / Social Services: Nottinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 42
Rooms with ensuite WC: 18
Weekly Charges Guide: Personal Care Single £642 – £720 (These prices are only a guideline, please contact Sutton Lodge Residential Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Sutton Lodge Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Sutton Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Sutton Lodge Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.706 for Sutton Lodge Residential Home is calculated as follows: ( (177 Excellents x 5) + (69 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 248 Ratings = 4.706
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Sutton Lodge Residential Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 9 Reviews ÷ 8.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Sutton Lodge Residential Home has a Review Score of 9.7 (9.706) from 21 Reviews
Review submitted from a Postal Card by Ian S (Nephew of Resident) on Wednesday 28 June 2017. Relates to May 2017.
We have been delighted with the care that my aunt has received since she came here.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Brian C (Husband of Resident) on Tuesday 27 June 2017. Relates to June 2017.
As before I cannot find fault in anything I see or hear about this home.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by M W (Wife of Resident) on Monday 5 June 2017. Relates to May 2017.
My husband has been cared for fully. He has been encouraged to eat and drink is clean and correctly dressed. When not well it was only due to the staff's care and insistence to doctors that all was not right then he was admitted to hospital and received the treatment he needed to get better.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by J L (Daughter of Resident) on Tuesday 30 May 2017. Relates to May 2017.
Always had a good and pleasant experience. Staff have always been lovely to Mum, having a laugh with her. Never feel that anything's too much trouble.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Stephen T (Son of Resident) on Friday 26 May 2017. Relates to May 2017.
Friendly staff, nothing is too much trouble.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Sandra J (Wife of Resident) on Friday 26 May 2017. Relates to May 2017.
Good home.
Staff very friendly and caring.
Clean rooms and very good food.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by John P (Resident) on Friday 26 May 2017. Relates to May 2017.
Everything a care home should be. Kind, helpful staff, good quality food, clean well looked after environment. Management that listens to any problems and sorts any issues quickly. Highly recommended.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Janice A (Daughter of Resident) on Friday 26 May 2017. Relates to May 2017.
My mum has been in the care home over seven years. I have always found the home clean and the staff very caring. No complaints at all.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Anne W (Daughter of Resident) on Thursday 25 May 2017. Relates to May 2017.
We have found the staff to be very pleasant, approachable and friendly.
Residents are well cared for in a supportive and respectful way.
The interaction between staff and residents is good.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Margaret S (Sister of Resident) on Tuesday 8 November 2016. Relates to November 2016.
This is my first visit. I am impressed with the staff walking around and checking on residents all the time.
Everything looks very well organised. Very pleasant surroundings.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Sandra P (Daughter of Resident) on Wednesday 2 November 2016. Relates to October 2016.
Generally, they were very good with my dad, they did a good job with him. Entertainment was good.
How likely would you be to recommend Sutton Lodge Residential Home? Likely
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Review submitted from a Postal Card by B A (Resident) on Monday 20 June 2016. Relates to June 2016.
I love it here it's very pleasant.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by David A (Son of Resident) on Thursday 12 May 2016. Relates to May 2016.
Have always found the staff friendly and approachable. We are kept informed of anything pertaining to mothers care. The home always presents as clean and well cared for.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Tray (Daughter of Resident) on Monday 9 May 2016. Relates to March 2016.
My mum who has dementia has been a resident at Sutton Lodge for 9 months and since her being there, I haven't had a bad word to say about Sutton Lodge.
My mum is very well looked after, she's settled and a lot less agitated. All staff always go that extra mile to care for all residents, whether it's to interact with them, help them or just comfort them. Nothing seems too much trouble. An overall view of Sutton Lodge, it's well managed, clean and I would give it a score of 10 out of 10.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Lesley H (Daughter of Resident) on Tuesday 1 March 2016. Relates to February 2016.
All staff have genuine care for each patient and do spend time with each one. Activities are provided to help patients feel involved and motivated. All staff are willing to make visitors feel welcome with a relaxed atmosphere. My mother was determined that she would not go into a home, but after a fall she had to, when informed she would be going her response was " I like it here and don't want to go back to my bungalow". The staff relayed information on how mothers reactions were during day time and night time and never too much trouble to talk at all. All in all this care home is very recommended for it's commitment to care.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Linda B (Daughter of Resident) on Monday 15 February 2016. Relates to February 2016.
I visit my mum most weeks when I can and when I do I feel my mum is very well cared for. The staff (carers) are very good with her and they always say they love her to bits.
This home is very nice and welcoming especially now it has had a makeover in the dining room, lounge and front reception area, bathrooms and hairdressers.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Website Submission by Tracy H (Daughter of Resident) on Wednesday 10 February 2016. Relates to February 2016.
My Mum who has Dementia has been a resident at Sutton Lodge for 9 months and since her being there I haven't got a bad word to say about Sutton Lodge. My Mum is very well looked after, she's settled and a lot less agitated. All staff always go that extra mile to care for all residents whether it's to interact with them, help them or just comfort them. Nothing seems too much trouble. An overall view of Sutton Lodge it's well managed, clean and I would give it a score of 10 out of 10.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Tracey P (Daughter of Resident) on Friday 5 February 2016. Relates to February 2016.
When visiting my relative he is always happy and likes the staff, enjoys the activities they do. It makes visiting more enjoyable when you see him like this, always smiling always clean staff are always helpful.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by D P (Granddaughter of Resident) on Friday 5 February 2016. Relates to February 2016.
I came to visit my granddad today. He and the other residents seemed to be very happy and well looked after.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Postal Card by Jane O (Daughter of Resident) on Thursday 6 August 2015. Relates to July 2015.
I have always considered the staff very kind, caring and helpful. They treat my mum with dignity and love. They try to ensure she gets involved in as many activities as possible and that she lives as normal life as possible. They are always courteous to me and my partner and ready to listen to any problems. My mum seems happy and contented and is always clean and tidy. All in all I would recommend Sutton Lodge as an excellent and caring care home.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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Review submitted from a Website Submission by Peter J (Friend of Resident) on Tuesday 4 August 2015. Relates to August 2015.
Our Friend took up residence here in 2014. She was frail and had been in poor health (she is 96) for several years.
Since coming here her condition & outlook has improved enormously due, in my opinion to good & regular meals, regular medication, and above all due to the very friendly & professional care provided by all the staff here.
They deserve great credit & recognition for providing such a very good service.
How likely would you be to recommend Sutton Lodge Residential Home? Extremely Likely
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February 2018
Recipient: Ashmere Nottinghamshire Ltd
Date: Thursday 01 Feb 2018
April 2017
Recipient: Ashmere Nottinghamshire Ltd
Date: Saturday 01 Apr 2017
February 2016
Recipient: Ashmere Nottinghamshire Ltd
Date: Monday 15 Feb 2016
Job Title: Manager
Description:
In my 13 years at Ashmere, I have worked my way up from carer, to senior care to deputy and then to my current role as the Manager of Sutton Lodge. I took on the role of Manager in 2009.
There are currently no Care Home Idol entrants who have performed at Sutton Lodge Residential Home