Sutton Lodge Residential Home

My mum has been there for about two years now and well, what a change in her, she is happier, healthier and always doing different things, not that she can remember, but I swear, she has not seemed this well in years! The staff are so very caring and look after her. They are always putting on different activities which is so important to keep her mind active. Her room is lovely, she is always clean. I really could not have wished for a safer better place for my mum to be, than Sutton Lodge.

I would highly recommend this care home.

My sister in law was extremely well cared for in Sutton Lodge. The staff were very friendly and attentive and always had time for a chat and a laugh with her. Visitors are always made welcome and encouraged to join in activities with their relatives and enjoy the entertainment with them. I would have no reservations about recommending the care home to friends and family.

I have cared for my mum in her own home for the past 8 1/2 years until she had a stroke in March 2020, just days into the coronavirus lockdown. After 2 days in hospital, she was transferred to Sutton Lodge Residential Home. I have not been able to visit my mum inside the home, so cannot comment on the facilities there, but I am very impressed with the members of staff I have been in contact with and the care and compassion they have shown to my mum. In these difficult lockdown circumstances, they have done their best to ensure that we are kept in contact with mum, usually via video calls to a careworker’s phone and, on occasion, speaking to my mum through a window, from a safe distance in the garden. They have also sent numerous photos of mum taking part in various activities. I had always worried about my mum having to go into a care home but I can see that she has settled in and is being well cared for. The staff are doing a wonderful job in these very difficult times.

I would recommend this care home to anyone who wants a home from home residential care for their relative.

My mother moved into Sutton Lodge in July 2017 after several dangerous incidents due to her dementia. The manager and staff from the very first day have been fantastic. They treated mum, my family and my mums friends with care, compassion, respect and patience. Every aspect of the home - rooms, meals, entertainment, and understanding have been brilliant. Sadly mum passed away recently but I attribute mums life and the quality of it being extended, by her time and care at Sutton Lodge.

We have been delighted with the care that my aunt has received since she came here.

As before I cannot find fault in anything I see or hear about this home.

My husband has been cared for fully. He has been encouraged to eat and drink is clean and correctly dressed. When not well it was only due to the staff's care and insistence to doctors that all was not right then he was admitted to hospital and received the treatment he needed to get better.

Friendly staff, nothing is too much trouble.

Always had a good and pleasant experience. Staff have always been lovely to Mum, having a laugh with her. Never feel that anything's too much trouble.

Clean rooms and very good food.

Everything a care home should be. Kind, helpful staff, good quality food, clean well looked after environment. Management that listens to any problems and sorts any issues quickly. Highly recommended.

My mum has been in the care home over seven years. I have always found the home clean and the staff very caring. No complaints at all.

The interaction between staff and residents is good.

Generally, they were very good with my dad, they did a good job with him. Entertainment was good.

Everything looks very well organised. Very pleasant surroundings.

I love it here it's very pleasant.

Have always found the staff friendly and approachable. We are kept informed of anything pertaining to mothers care. The home always presents as clean and well cared for.

My mum is very well looked after, she's settled and a lot less agitated. All staff always go that extra mile to care for all residents, whether it's to interact with them, help them or just comfort them. Nothing seems too much trouble. An overall view of Sutton Lodge, it's well managed, clean and I would give it a score of 10 out of 10.