






The Troc Residential Care Home is located on Beacon Hill in Newark-on-Trent, a historic market town on the banks of the River Trent in Nottinghamshire. The home provides high-quality residential care for older adults, including those living with dementia and individuals who require additional support with daily living.
The Troc has been part of the Newark community for many years, with the home’s history believed to date back to 1971, when...
The Troc Residential Care Home is located on Beacon Hill in Newark-on-Trent, a historic market town on the banks of the River Trent in Nottinghamshire. The home provides high-quality residential care for older adults, including those living with dementia and individuals who require additional support with daily living.
The Troc has been part of the Newark community for many years, with the home’s history believed to date back to 1971, when the building first began operating as a care home. The home later became part of Reason Care, who have owned and operated The Troc since 2006, continuing its long-standing commitment to compassionate, person-centred care.
The home has continued to evolve and invest in its facilities over the years. In 2024, a large extension was completed, significantly enhancing the accommodation and communal areas available for residents while complementing the character of the original building.
Today, The Troc provides a warm, welcoming and supportive environment where residents are encouraged to feel comfortable and truly at home. The experienced team are dedicated to delivering care that respects each resident’s independence, dignity and individuality, while supporting them to enjoy a fulfilling quality of life.
Situated close to Newark town centre and just a short distance from the A1, the home is easily accessible for visiting families travelling from surrounding areas.
Families are always welcome to visit The Troc and experience the caring atmosphere and dedicated team who support residents every day.
Care Provided by The Troc
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact The Troc to confirm what's included and get a personalised quote:
The Troc is a residential care home and welcomes both privately funded and local authority funded residents. Local authority placements are accepted without the requirement for a third-party top-up.
Please note that hairdressing, chiropody services and personal toiletries are not included within the weekly fee and may incur additional separate charges, which can be paid when and if required via personal allowances.
The price(s) shown are provided by the care home. Contact The Troc for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Oak Tree Care Group
- Private Owned
Person in charge
- Emma Fox (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (43)
The Troc Reviews (64)
The Troc has a Review Score of 9.2 (9.199) out of 10, based on 16 reviews in the last 2 years.
Over all time The Troc has 64 reviews.
Excellent compassionate care given to mother during transitional after hospital stay. Sympathetic encouragement saw her go from bedridden state to mobility. I cannot thank the staff enough for their thoughtful and cheerful attitude.
Excellent compassionate care given to mother during transitional after hospital stay. Sympathetic encouragement saw her go from bedridden state to mobility. I cannot thank the staff enough for their thoughtful and cheerful attitude.
First rate care, everything that could be done was done. Wonderful!
First rate care, everything that could be done was done. Wonderful!
My relative has been in this home for three and a half years. Now on end of life programme which was implemented October 2014. The care is upmost excellence, at no time has there been a 'slip up' of her care, beautifully keeping free of pressure sores, bruising, changing of inco pads, bathing and...
My relative has been in this home for three and a half years. Now on end of life programme which was implemented October 2014. The care is upmost excellence, at no time has there been a 'slip up' of her care, beautifully keeping free of pressure sores, bruising, changing of inco pads, bathing and feeding. Hydration has been kept totally under control, this resident has been in bed since October 2014, turned two hourly, and sat with through the night. Family and friends are greeted at the care home door, when visiting, offered a cup of tea and always seen by a member of staff to give an update report. When this resident was able to sit and communicate with other residents was a very stable person. This place is excellent.
I find this a wonderful and stimulating place to be when elderly. My Nan is looked after excellently, as she is at the end of life stage now. The staff are 100% dedicated to her wellbeing. Although not able to communicate now, the staff continue to chat to her during the time they're seeing to all...
I find this a wonderful and stimulating place to be when elderly. My Nan is looked after excellently, as she is at the end of life stage now. The staff are 100% dedicated to her wellbeing. Although not able to communicate now, the staff continue to chat to her during the time they're seeing to all her needs beautifully. The manager (since taking over from the last one) has turned the home into a fantastic place to be. Other residents look so much happier, and there's always, a peaceful tranquil feeling to the 'Troc' now. The residents look clean, and certainly tuck into their well prepared and lovely meals. I would never want a better home than 'The Troc' for my nan to spend her latter days in; I would recommend it to anyone looking for an excellent home for their relations/friends.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Troc.
There are no upcoming events for The Troc.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Troc.
Accreditations
There are no accreditations posted yet for The Troc.
Meet the Team (2)

Hi, I’m Emma, and I am the Registered Manager at The Troc. I have worked in the care sector for over 14 years and began my journey here at The Troc...
Hi, I’m Emma, and I am the Registered Manager at The Troc. I have worked in the care sector for over 14 years and began my journey here at The Troc in 2012 as a Domestic Assistant.
Over the years, I progressed through a variety of roles within the home, gaining valuable experience and developing a real passion for working in care. In 2021, I was given the opportunity to further my career by taking on a management role at one of our sister homes.
In 2024, I returned to The Troc as the Registered Manager, which felt very special as this is where my journey in care first began.
I am passionate about providing high-quality care and creating a warm, respectful environment where residents feel safe, valued and truly at home. I believe in supporting both residents and staff, and I pride myself on being approachable and always willing to listen.
If you are considering care for a loved one, I would always encourage you to visit the home, meet the team and see for yourself the welcoming environment we aim to create for our residents.

Hi, I’m Joanne, and I am the Office Manager at The Troc. I have worked at the home for over 17 years, having joined in 2009 as an...
Hi, I’m Joanne, and I am the Office Manager at The Troc. I have worked at the home for over 17 years, having joined in 2009 as an Administrator.
Over the years, I have gained a strong understanding of how the home operates and have always been passionate about supporting both the residents and the team. In 2023, I progressed into the role of Office Manager.
With the support of the administration team, I help ensure the smooth running of the home’s administrative functions while also supporting the Home Manager and wider team. I take great pride in being part of The Troc and contributing to the warm and welcoming environment we aim to create for our residents and their families.
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