Tuxford Manor Care Home

Very well run care home. Caring staff, friendly, thorough and responsible. Managed lockdown extremely well. Would recommend without hesitation.

The care at Tuxford Manor is exemplary. The staff are warm, friendly and exceptional in their empathy. Mum and our family felt supported, confident and at ease in this amazing environment. Excellent management permeates the whole structure to provide a 'home' with genuine priority given to residents needs.

A room was made available for my father at very short notice (less than 24 hours) on 25.3.2020. He is 92 years old and no longer capable of looking after himself. Due to COVID-19, I was unable to accompany him into the building, which made good sense because of the home's adherence fo social distancing policies. He was made welcome by the manager and all members of staff. He has access to a phone in the home and can contact me 24/7. Nothing is too much trouble for the staff and he feels totally at home and safe at all times and totally content with the decision to place him here. Amazing management and staff and awesome facility.

The team at Tuxford Manor are incredibly caring. I know it’s their job but they are amazing and go above and beyond all the time. They always make time to talk through how dad is doing and it’s never a problem to talk to him when I ring, as I live out of the country. Dad has been having a few problems lately and the team here have handled things with great professionalism, care and consideration for him as a resident. I feel he’s in safe hands and they always do their best for dad. I am extremely happy that he is here, you really couldn’t ask for a better team of people to look the person you love when it’s no longer possible at home.

My father is so happy to be looked after with such care and compassion. It is never too much trouble for the staff to find him when I telephone to speak to dad. They are always so cheerful and polite when they answer the phone. The manager has a very efficient but friendly manner and always answers any queries I have with great confidence, which in turn confirms the choice we made for dad to be at this wonderful place. Whenever dad has a problem with his catheter, it is solved very efficiently and my father is shown respect at a time when his dignity is at risk. We thank them so much for giving us as a family peace of mind.

Excellent in all aspects of care.

Everything was first class.

Good care. My friend has improved since being in the home since 2019. Excellent staff.

Caring and friendly home.

In the fifteen months my husband has been in Tuxford Manor, his health and mindset have improved. I think that's because he gets on well with the staff. If I have any queries or questions, I can talk easily to the manager or any other staff member. The manager is also concerned about me as the wife of a resident too. I can recommend Tuxford Manor to anyone who needs 24/7 care.

I have been visiting Tuxford Manor for many years. Each time they have given a hundred per cent e.g. my mum was in the Manor for five and a half years. At the moment I am visiting a very close friend and the care he receives is second to none. The staff are very helpful and kind. The manager is always there for me when I need help, so caring.

He was received with the greatest care. The food is wonderful, he is putting weight on. All his needs are met with a smile and cheerful chatter. All questions he has are kindly sorted for him. All visitors are welcomed even his dog, he's never seen such care. Thank you all.

Staff are very friendly and helpful. They will answer any questions or find out if they don't know. They cannot do enough for you. The manager's office door is always open.

Mum was cared for really good, she got used to all the staff and carers. She enjoyed her time in there.

Yes, it's truly a worry that we no longer have. Thank you, team.

Nice building, always very clean, always smells nice.

I could not have asked for more.

I love this place. When I leave I know that my mum is well looked after by kind and compassionate staff who are well trained.

The home has a welcoming feel to it and the management is very supportive. The staff work very hard to be attentive and caring to the residents. The process of having to put parents into care is tough but Tuxford made this bearable and with time, I am evermore comfortable with where they are and that they are well looked after and have the company of other residents and stimulation from staff and environment.

Dementia is a horrible condition and it is scary to have to take control of your parent's future. I feel very lucky to have found such a safe and caring new home for them. They are well cared for, happy and I have confidence that they are looked after. I wish they were not in care, but since they need to be, this is about as good as it gets.