Tuxford Manor Care Home

My dad had bad chest infections twice over the winter and received excellent care whilst he was recovering. I have seen his positive response to the smiles and care he gets and I know he is very happy with being there.

The care home staff and manager have been so considerate and showed true care and compassion. We started with a respite for a few weeks and after the original assessment the local authority decided to move my dad but we appealed as he had settled so well and built trust in the team and fortunately, the decision was changed so he remained there until he recently passed. Highly recommend Tuxford Manor.

Staff very approachable and helpful. Any changes adhered to. Dad seems settled and happy.

My mother has been a resident of Tuxford Manor for 4 years since she was unable to care for herself in her own home. As I live in Australia I am only able to visit occasionally. My latest visit was in June 2023 and I continue to be impressed at how well my mum is doing and how eager she is to tell me how well she is being looked after. The staff and management are very receptive to any requests and I am always updated with any developments regarding my mum when I am back home in Australia. On my last visit, I spent most of the time with my mum in the garden which was a wonderful oasis and a feast for the eyes with all the roses in full bloom. I also experienced a visiting singer who was a real hit - resulting in lots of feet tapping and dancing by the more able residents. All in all, there is a great atmosphere at Tuxford which is grounded on the patience, competence and friendliness of the staff.

My mother has always been very independent and looked after herself till the age of 95, until a fall and rapidly progressing dementia resulted in her going into care. I moved my mother into Tuxford Manor in January 2023 after experiencing poor care at her initial care home. Tuxford Manor could not have been more different. The manager and her staff proved so much more professional and I was told more than once that they see it as a privilege to care for their residents in their twilight years, which was quite striking. The home is clean and inviting with plenty of different areas to sit including a lovely garden. My mother’s dementia progressed very rapidly over the last 9 months of her life but the staff at Tuxford Manor were able to adapt her care accordingly. If there was anything that you wanted addressing, then you just had to let the manager know and it got done. This was a difficult time for my mother and myself, but the manager and her staff managed it with care and compassion to the end.

As Dad, moves onto full nursing care, we want to thank Tuxford Manor for being our safe haven for the last two years, we will miss you greatly!

Staff were excellent, caring, professional and put the client first and foremost. The building is spotless and well laid out. Thank you so much Tuxford Manor Care Home. Good liaison with family members and other medical contacts.

My mum had dementia and was placed in Tuxford Manor Care Home in June 2021 until December 2022 when she passed away. I have the highest regard for all of the staff at the care home, from the cook to housekeeping and, of course, the care team, all of whom I met during my mum's stay.

My mother was a resident for just over a year and was very well cared for. Good food and cleanliness and she was happy.

The home is just so lovely, the staff go above and beyond to ensure everyone is cared for. My father has been here for 18 months now and I can't thank the staff enough for all their hard work. They have always got a smile! Tuxford Manor Care Home is by far the best care home in the area! Thank You All!

As soon as you enter the care home it is very clear to see that residents are very well cared for and their independence, where possible, is supported by all levels of staff. The caring staff, along with high-quality meals makes this care home a safe, inviting environment for people of all ages to be cared for to very high standards. The care given gives family members of residents peace of mind, knowing their loved ones are being cared for to a very high standard.

My husband spent a week at the home for respite care and he was very well treated by everyone. As far as one can tell, he enjoyed his break and I would definitely arrange another stay when needed. Thank you.

My mum went into Tuxford Manor care home in early 2018 and she passed on 3rd January 2022, but I would like to talk about her life at her home in Tuxford Manor. It was difficult for her at the beginning but she became more comfortable in her surroundings with time and with the support she was given by the staff, which continued for all the time she lived at a place she called her home. I cannot express the gratitude my husband and I have for all the people who work there, they are all committed to all the people who live there, nothing was ever a problem. I cannot express how much this home meant to us and my mum. We would like to say a very big thank you to all at Tuxford Manor and especially the manager.

I was very scared about staying as I've never done respite before but the staff never made me feel I have never stayed anywhere where the staff are so nice. And as for the manager, she goes above and beyond to help others. Nothing is too much trouble for her.

Lovely, modern accommodation, very friendly staff, clean and safe environment. Easy to find with plenty of parking, good outdoor space. The manager is very accommodating, even during Covid times. Thoroughly recommended.

My mum was in Tuxford Manor for a period of 4 weeks for rehabilitation following surgery. This really helped her a lot on her way to recovery - she was provided initially with a motorised wheelchair to help her around, but as she improved staff helped her mobilise with a frame to continue her recovery. She enjoyed the food (the pies and fish and chips were rated especially highly) and told me how friendly the staff were. I found the same - although it was a difficult time due to Covid, the staff were always very friendly and helpful whenever I rang up, nothing was too much trouble. My mum was struggling with using a mobile phone - the staff were happy to take a phone to her and help her use it so I could talk to her. I did this every day whilst she was there, and the staff were always very cheerful and happy to support this. A very positive experience for both my mum and me.

My mother has been here for four years, and during that time, all of her needs have been more than met. She has had a few episodes requiring hospitalisation, and each time I was informed immediately and given the opportunity to be with her; the most recent was serious/critical. With Covid-19, visiting was organised within the rules.

My mother moved in February 2020. From staying in bed full time, not very mobile, to actively joining in activities and being very chatty. Mum has really come out of her shell since moving in. I feel really glad I have made the right decision to move my mother into care. The manager and her staff have worked tirelessly with Mum and me to provide the best possible care. My mother is tartar, one of these difficult people that like to cause drama and arguments. It is a massive relief that I have an army of lovely staff that can handle Mum. I can visit when she's on a good day and let the staff handle her on her bad days. It's a massive load off my shoulders. Yes, the lockdowns have meant I have not seen my mum, but I have regular updates, and photos, I am reassured that she is receiving care fitting for the Queen she is. Once more, I can be her daughter, and she is my mother. Not be a carer. Tuxford Manor Care Home is outstanding.

My mum has been a resident for several years, and we are so satisfied with the care and attention Mum receives. It brings us so much joy to see how many activities the residents enjoy and how the care home regularly updates its Facebook page with photos and news. It is so nice that they make an effort to celebrate holidays such as Easter and Valentine’s Day despite Mum’s dementia being very advanced. Thank you so much.

My nan is a resident in this care home, and every time I’ve visited, the people are extremely friendly and always there to help. Due to COVID 19, I haven’t really been able to visit, but I do enjoy seeing updates and photos on their Facebook profiles of activities they enjoy doing.