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Care Provided by Victoria Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 93 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees based on assessment
The price(s) shown are provided by the care home. Contact Victoria Care Home for full pricing details and T&Cs.
Contact Victoria Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Dukeries Healthcare Ltd
- Private Owned
Person in charge
- Andrea Broadhead (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2003
- Number of floors: 2
Room Information
- Single Rooms (93)
- Single Rooms with ensuite Wet Room (93)
Visiting
- Open Visiting
Parking
- Free Car Park
Are you the Owner/Manager of Victoria Care Home?View your Advertising Options
Victoria Care Home Reviews (5)
6.8
Victoria Care Home has a Review Score of 6.8 (6.846) out of 10, based on 2 reviews in the last 2 years.
Over all time Victoria Care Home has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Victoria Care Home
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Review from Julie J (Daughter of Resident) published on 26 February 2026 Submitted via Website•
Overall Experience
My mum has been at victoria care home since July 2025 with rapid Alzheimers. The staff here have been excellent with my mum and with us when visiting, they have been very professional and friendly on every visit. My mum has always prided herself on her appearance prior to becoming ill , and the...
My mum has been at victoria care home since July 2025 with rapid Alzheimers. The staff here have been excellent with my mum and with us when visiting, they have been very professional and friendly on every visit. My mum has always prided herself on her appearance prior to becoming ill , and the staff always try to encourage mum into the shower. Which isn't easy with my mum as at times her behaviour can be challenging. Whenever mum has needed medical attention all the staff have been very quick to organise a Doctor and appropriate medication if needed, and kept us up to date with any issues. To try and encourage mum to eat , the dementia manager has even suggested we visit at lunch time and have a meal with my mum. This is going above and beyond in our opinion, and have definitely given person centred care.
The food here always smells and looks delicious ,mum often has several helpings. Which makes us all laugh. We appreciate everything you do everyday for my mum.
The food here always smells and looks delicious ,mum often has several helpings. Which makes us all laugh. We appreciate everything you do everyday for my mum.
Julie
Review from S A (Friend of Resident) published on 30 June 2025 Submitted via Website•
Overall Experience
The service received by dementia affected residents is indifferent at best neglectful at it's median . I wouldn't like to hazard a guess at the worst cases.
My friend has moderate dementia . They are routinely found to be covered in faecal matter & smelling strongly of urine & faeces. Every time...
The service received by dementia affected residents is indifferent at best neglectful at it's median . I wouldn't like to hazard a guess at the worst cases.
My friend has moderate dementia . They are routinely found to be covered in faecal matter & smelling strongly of urine & faeces. Every time I visit they need to be showered & changed. The staff always state ".. refused to shower ." Yet over weeks this is unacceptable. We would not be allowed to treat animals like this. The open areas themselves smell strongly of public toilets (faecal matter & stale urine not bleach or cleaning products). The staff seem to have little time to interact with residents. It's all too hard is often the most cited answer to questions regarding hygiene.
My friend has moderate dementia . They are routinely found to be covered in faecal matter & smelling strongly of urine & faeces. Every time I visit they need to be showered & changed. The staff always state ".. refused to shower ." Yet over weeks this is unacceptable. We would not be allowed to treat animals like this. The open areas themselves smell strongly of public toilets (faecal matter & stale urine not bleach or cleaning products). The staff seem to have little time to interact with residents. It's all too hard is often the most cited answer to questions regarding hygiene.
Resident property must be marked in indelible pen to attempt to help staff return it to the real owner. It goes missing routinely & no one seems to care or has responsibility to see it's found/returned . Constant excuses of I wasn't on duty when....
↩Reply from Andrea Broadhead, Manager at Victoria Care Home
At Victoria Care Home our aim is to provide the best possible care to those we support, your experience is something we do take very seriously. I would like to take this opportunity to assure you that our staff are trained to care for service users who are affected by dementia. However, when a...
At Victoria Care Home our aim is to provide the best possible care to those we support, your experience is something we do take very seriously. I would like to take this opportunity to assure you that our staff are trained to care for service users who are affected by dementia. However, when a service user refuses to be showered or changed staff do respect there wishes and will try again at a later time. We have a team of domestic staff who keep the home clean, we carry out regular audits and we also have unannounced infection control inspections from the local authority. We encourage all clothing to be labelled with a permanent pen so that it can be clearly identified and returned back to the service user that it belongs to.I am more than happy to discuss this matter further, if you would like to meet with me, we can address any concerns that you or your friend's family may have.Please accept our apologies, we are very sorry that your experience did not meet your expectations.
Review from K T (Daughter of Resident) published on 18 March 2024 Submitted via Website•
Overall Experience
All the staff are fantastic with me and my mum.
Willing to help with my mum and make me comfortable when I come to the home.
They always have my mum ready when I come to take her out for the day.
Willing to help with my mum and make me comfortable when I come to the home.
They always have my mum ready when I come to take her out for the day.
Staff are willing to answer your questions if any. Lovely atmosphere in the home on my mum's unit...
All the staff are fantastic with me and my mum.
Willing to help with my mum and make me comfortable when I come to the home.
They always have my mum ready when I come to take her out for the day.
Staff are willing to answer your questions if any. Lovely atmosphere in the home on my mum's unit always chatting and having time for my mum and me.
Any issues are dealt with straight away by the staff.
Willing to help with my mum and make me comfortable when I come to the home.
They always have my mum ready when I come to take her out for the day.
Staff are willing to answer your questions if any. Lovely atmosphere in the home on my mum's unit always chatting and having time for my mum and me.
Any issues are dealt with straight away by the staff.
All the staff make you welcome and feel at home when here with my mum.
Review from Tracey H (Daughter of Resident) published on 26 October 2022 Submitted via Website•
Overall Experience
They are an amazing bunch of staff. Her companion staff member, in particular, keeps us really well informed with care plan information and anecdotal stories about what Mums been up to. I feel confident that they meet her needs and are quick to react when these change. Mum is really happy there and...
They are an amazing bunch of staff. Her companion staff member, in particular, keeps us really well informed with care plan information and anecdotal stories about what Mums been up to. I feel confident that they meet her needs and are quick to react when these change. Mum is really happy there and has made friends with other residents. Victoria has the atmosphere of a home, not a care home. Mum moved from another care home that were failing to meet her basic needs and that had left us very disillusioned with the care system, generally. Victoria Care Home really restored our faith in the system. They did a fantastic job settling her in and she loves it there. Her care is very person-centred with staff who work with enthusiasm. It's lovely to hear Mum giggling and laughing, chatting and dancing because if she's happy, then I am too.
Review from Susan P (Friend of Resident) published on 15 February 2022 Submitted via Website•
Overall Experience
My aunty has been taken very good care of while she has been in there. She was only staying in for a short while and loved it so much. She made her own decision to stay in for good. She has made a lot of friends and she had none before, they went in there and all the staff are nice and caring, even...
My aunty has been taken very good care of while she has been in there. She was only staying in for a short while and loved it so much. She made her own decision to stay in for good. She has made a lot of friends and she had none before, they went in there and all the staff are nice and caring, even to people who are visiting.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
There are no upcoming events for Victoria Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Victoria Care Home.
Accreditations
There are no accreditations posted yet for Victoria Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Victoria Care Home
What types of Care is Victoria Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Victoria Care Home have?
There are 93 Single Rooms.
What are the Facilities & Services at Victoria Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Victoria Care Home to the centre of Worksop?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria Care Home to verify any information. View our terms and conditions. Victoria Care Home has a Basic Service -what a Basic Service includes.