How many Care Homes does Dukeries Healthcare Ltd own?

Dukeries Healthcare Ltd own 4 Care Homes.

Which Dukeries Healthcare Ltd Care Homes have the highest review score?

The Ridings , Victoria Care Home & Kirkstall Court have the highest review score.

Dukeries Healthcare Ltd | 4 Care Homes

Review of
Victoria Care Home
from S A (Friend of Resident) published on 30 June 2025

Submitted via Website • Report

Overall Experience

The service received by dementia affected residents is indifferent at best neglectful at it's median . I wouldn't like to hazard a guess at the worst cases.
My friend has moderate dementia . They are routinely found to be covered in faecal matter & smelling strongly of urine & faeces. Every time I

visit they need to be showered & changed. The staff always state ".. refused to shower ." Yet over weeks this is unacceptable. We would not be allowed to treat animals like this. The open areas themselves smell strongly of public toilets (faecal matter & stale urine not bleach or cleaning products). The staff seem to have little time to interact with residents. It's all too hard is often the most cited answer to questions regarding hygiene.
Resident property must be marked in indelible pen to attempt to help staff return it to the real owner. It goes missing routinely & no one seems to care or has responsibility to see it's found/returned . Constant excuses of I wasn't on duty when....

Reply from Andrea Broadhead, Manager at Victoria Care Home

At Victoria Care Home our aim is to provide the best possible care to those we support, your experience is something we do take very seriously. I would like to take this opportunity to assure you that our staff are trained to care for service users who are affected by dementia. However, when a service user refuses to be showered or changed staff do respect there wishes and will try again at a later time. We have a team of domestic staff who keep the home clean, we carry out regular audits and we also have unannounced infection control inspections from the local authority. We encourage all clothing to be labelled with a permanent pen so that it can be clearly identified and returned back to the service user that it belongs to.I am more than happy to discuss this matter further, if you would like to meet with me, we can address any concerns that you or your friend's family may have.Please accept our apologies, we are very sorry that your experience did not meet your expectations.

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Review of
The Ridings
from Harry H (Brother of Resident) published on 22 March 2024

Submitted via Website • Report

Overall Experience

My brother has now concluded two years of excellent care at The Ridings.
He is exceptionally well cared for, and although often not fully alert, I know from him that he likes the home, and especially his carers, whom I too find friendly and helpful. The home was also undergoing a refurbishment on my

penultimate visit.

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Review of
Victoria Care Home
from K T (Daughter of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience

All the staff are fantastic with me and my mum.
Willing to help with my mum and make me comfortable when I come to the home.
They always have my mum ready when I come to take her out for the day.
Staff are willing to answer your questions if any. Lovely atmosphere in the home on my mum's unit always

chatting and having time for my mum and me.
Any issues are dealt with straight away by the staff.
All the staff make you welcome and feel at home when here with my mum.

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Review of
The Ridings
from Sandra N (Daughter of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience

Outstanding care for my father. The staff go above and beyond to ensure his needs are met. He is always neatly turned out and even though he is on a soft food diet due to his degenerative disease they talk him through his meals and encourage him to feed himself. I would recommend this home from home.

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Review of
Victoria Care Home
from Tracey H (Daughter of Resident) published on 26 October 2022

Submitted via Website • Report

Overall Experience

They are an amazing bunch of staff. Her companion staff member, in particular, keeps us really well informed with care plan information and anecdotal stories about what Mums been up to. I feel confident that they meet her needs and are quick to react when these change. Mum is really happy there and

has made friends with other residents. Victoria has the atmosphere of a home, not a care home. Mum moved from another care home that were failing to meet her basic needs and that had left us very disillusioned with the care system, generally. Victoria Care Home really restored our faith in the system. They did a fantastic job settling her in and she loves it there. Her care is very person-centred with staff who work with enthusiasm. It's lovely to hear Mum giggling and laughing, chatting and dancing because if she's happy, then I am too.

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Review of
The Ridings
from J T (Daughter of Resident) published on 6 July 2022

Submitted via Website • Report

Overall Experience

My Mom has been at the Ridings since September 2021, initially for a 3 to 4 week rehab stay from Hospital. We asked the Social Worker involved if we could place my mom in a home North of Bham nearer to Staffs where family lived. We didn't have a choice of home, so this was a worry. She was placed at

the Ridings and now 9 months later, she has had to stay due to her declining health. We feel lucky, to be honest, as she has settled in well after the initial few months and the Staff supporting her and us are out of this world. She is on the Ascot Ward and the Staff are kind Caring thoughtful and Compassionate. They do their job with humour and calmness to make sure the residents are calm and happy. One comment made was they are like Grandparents to her. My mom really likes them and I know they love her. I can't thank them enough for helping my mom come to terms with the fact it isn't safe for her to live alone at home, in fact she is so comfortable there she never asks to go home.

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Review of
Victoria Care Home
from Susan P (Friend of Resident) published on 15 February 2022

Submitted via Website • Report

Overall Experience

My aunty has been taken very good care of while she has been in there. She was only staying in for a short while and loved it so much. She made her own decision to stay in for good. She has made a lot of friends and she had none before, they went in there and all the staff are nice and caring, even

to people who are visiting.

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Review of
Berwood Court Care Home
from Margaret D (Daughter of Resident) published on 13 July 2021

Submitted via Website • Report

Overall Experience

My mother passed away in May this year. She was a resident of Berwood for about three years. Although the rooms are smaller than what would be ideal. My sister and I always felt welcome (obviously prior to Covid). The staff were very caring and patient with all the residents, and when mum was well,

she felt quite settled there. When mum was very ill at the end of her life, she was treated with care and had far more attention than if she had died in hospital. Thank you.

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Review of
Kirkstall Court
from Irene C (Independent Advocate Deputyship) published on 4 November 2019

Submitted via Website • Report

Overall Experience

The home is bright and clean with lots of stimulation, sensory and pictorial. A resident was in the purpose-built kitchen attempting to cook for a family visitor prior to a trial visit to return home.
Many clients have difficult pasts but are treated with respect at all times. They are all known by

name by the manager who is one of the biggest reasons for the success of this home.

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Review of
Kirkstall Court
from Jean B (Sister of Resident) published on 9 October 2019

Submitted via Website • Report

Overall Experience

My brother lived at the home from July 2010 to August 2019, when he passed away peacefully at the home. He passed away in his own bed, in his own room and with not only his birth family with him but also, the family he had been part of for the past 9 years.
In that time, he received excellent care

and was always with treated respect and dignity. Lovely food at mealtimes, the home is warm clean and safe for all the residents, it does have a very homely feel. As the sister of a resident, I never had to worry if I could not get to see my brother each week, as I knew if anything was wrong I would be contacted by the staff. This gave me great peace of mind which is what you want when you place a loved one in a home. On visiting, you are always made welcome with tea and cake. I have been on many happy day trips out to the seaside, picnic's, theatre etc.
Thank you all for being there when I needed you.

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Review of
Kirkstall Court
from Julie and John B (Wife of Resident) published on 24 September 2018

Submitted via Website • Report

Overall Experience

The care provided excellent care for the residents in terms of personal care, rehabilitation of daily living skills. They motivate residents to be independent, set goals and aims for each resident depending on their capacity. All staff are polite and professional.

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Review of
Kirkstall Court
from Stephen W (Friend of Resident) published on 5 July 2017

Submitted via Website • Report

Overall Experience

My very good friend is living at this home. His care from all the staff is second to none.
They carry out activities on a regular basis. My friend seems to be making so much positive progress, I am so proud of him.
I truly believe that this care home runs with so much love and attention to detail,

it is actually making a difference in everybody's life that is involved, including the clients family. To put it bluntly, it's just a great place.

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Review of
Berwood Court Care Home
from Alan W (Brother of Resident) published on 21 March 2017

Submitted via Website • Report

Overall Experience

My brother has been a resident for two months, the care he has received has been exceptional. The staff are friendly, very supportive and so caring. I would recommend this care home to anyone, so much that we would like to get our other brother into there. Thank you to all at Berwood Court Care Home.

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Review of
Berwood Court Care Home
from Jayne S (Daughter of Resident) published on 27 February 2017

Submitted via Website • Report

Overall Experience

My mother recently stayed here and although as with anything different there were teething issues, mom settled and seemed quite content there. The staff were friendly and supportive with her care, she had a room of her own, she was assisted to join in activities that were of an interest to her, and

was not distressed at being in the situation she found herself.
The staff also did their best to support the family with this challenging time, therefore I suggest if you are looking for somewhere for a loved one at least go and look and see how it feels to you and yours, should it be offered to you.
One thing I'd like to improve is the dark wood as it makes it feel dingy (personal preference) care is excellent.

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Care Homes Owned by Dukeries Healthcare Ltd

Dukeries Healthcare Ltd Locations (4)

Dukeries Healthcare Ltd Reviews (14)

Reviews Posted for members of Dukeries Healthcare Ltd

Victoria Care Home

The Ridings

Victoria Care Home

The Ridings

Victoria Care Home

The Ridings

Victoria Care Home

Berwood Court Care Home

Kirkstall Court

Kirkstall Court

Kirkstall Court

Kirkstall Court

Berwood Court Care Home

Berwood Court Care Home

Awards / Recognitions (0)

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