from Harry H (Brother of Resident) published on 22 March 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My brother has now concluded two years of excellent care at The Ridings.
He is exceptionally well cared for, and although often not fully alert, I know from him that he likes the home, and especially his carers, whom I too find friendly and helpful. The home was also undergoing a refurbishment on my
from Sandra N (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Outstanding care for my father. The staff go above and beyond to ensure his needs are met. He is always neatly turned out and even though he is on a soft food diet due to his degenerative disease they talk him through his meals and encourage him to feed himself. I would recommend this home from home.
from J T (Daughter of Resident) published on 6 July 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mom has been at the Ridings since September 2021, initially for a 3 to 4 week rehab stay from Hospital. We asked the Social Worker involved if we could place my mom in a home North of Bham nearer to Staffs where family lived. We didn't have a choice of home, so this was a worry. She was placed at
the Ridings and now 9 months later, she has had to stay due to her declining health. We feel lucky, to be honest, as she has settled in well after the initial few months and the Staff supporting her and us are out of this world. She is on the Ascot Ward and the Staff are kind Caring thoughtful and Compassionate. They do their job with humour and calmness to make sure the residents are calm and happy. One comment made was they are like Grandparents to her. My mom really likes them and I know they love her. I can't thank them enough for helping my mom come to terms with the fact it isn't safe for her to live alone at home, in fact she is so comfortable there she never asks to go home.
from Margaret D (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report
Overall Experience4.0 out of 5
My mother passed away in May this year. She was a resident of Berwood for about three years. Although the rooms are smaller than what would be ideal. My sister and I always felt welcome (obviously prior to Covid). The staff were very caring and patient with all the residents, and when mum was well,
she felt quite settled there. When mum was very ill at the end of her life, she was treated with care and had far more attention than if she had died in hospital. Thank you.
from Alan W (Brother of Resident) published on 21 March 2017
Submitted via Website • Report
Overall Experience5.0 out of 5
My brother has been a resident for two months, the care he has received has been exceptional. The staff are friendly, very supportive and so caring. I would recommend this care home to anyone, so much that we would like to get our other brother into there. Thank you to all at Berwood Court Care Home.
from Jayne S (Daughter of Resident) published on 27 February 2017
Submitted via Website • Report
Overall Experience4.0 out of 5
My mother recently stayed here and although as with anything different there were teething issues, mom settled and seemed quite content there. The staff were friendly and supportive with her care, she had a room of her own, she was assisted to join in activities that were of an interest to her, and
was not distressed at being in the situation she found herself.
The staff also did their best to support the family with this challenging time, therefore I suggest if you are looking for somewhere for a loved one at least go and look and see how it feels to you and yours, should it be offered to you.
One thing I'd like to improve is the dark wood as it makes it feel dingy (personal preference) care is excellent.
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