Westwood

Talbot Road, Worksop S80 2PG
Review Us
9.9 84 Reviews
  • Westwood, Worksop
Westwood care home in Worksop is registered for 79 service users, aspires to consistently high standards of person-centred provision and employs skilled individuals.

The care home is an excellent environment for older people and is fully-equipped for the effective practice of dementia care and residential care, with all packages tailored to individual requirements.

Westwood is well-situated for nearby amenities and looks to respect the independence of clients.

Care Provided by Westwood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1250
  • Self-Funded Residential Dementia Care: £1150 – £1250
  • RESPITE Self-Funded Residential Care: £1250 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1250

These prices are only a guideline, please contact Westwood to find out the exact price for your requirements.

Contact Westwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Westwood to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Phillips (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (79)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

9.9

Westwood has a Review Score of 9.9 (9.897) out of 10, based on 22 reviews in the last 2 years.
Over all time Westwood has 84 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Westwood
  • 39
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Total of 84, showing 1-20
Review from Justine K (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After making the very difficult decision to put mum into full time care due to dementia - we needn't have worried. From the first day she went in in July 2024 to now mum has received the very best care at Westwood. All of the staff are fantastic from management, carers and support staff, caretakers,
chefs: Nothing is too much trouble. We as a family are very grateful for the care she receives. Would highly recommended Westwood! Can't thank all involved enough - brilliant!
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Review from L H (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When ever you have a concern they always do their best to resolve it - never a problem for them. A care plan in the residents room would be helpful so all staff can see care needs whilst caring for the person so things don't get missed. Always new and interesting activities happening for everyone. More
care could be taken with the laundry sometimes to try and prevent things going missing. They have some very caring staff and greatly appreciate their work. Consistent staff on the same unit would help.
Reply from Claire Phillips, Home manager at WestwoodThankyou for your review, we always enjoy you visiting and brightening our day. Just to reassure, care staff have access to care plans through the PCS devices which are on their person throughout the shift. We do try our best regarding the laundry and are always open to any suggestions as this is an area most residential homes can find difficult. Thankyou for recognising the level of care our team give, this really does mean a lot
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Review from J H (Son of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff have been good looking after my mum. The food has been excellent and varied. The most important thing has been the way the home has settled mum in her new environment.
Reply from Claire Phillips, Home manager at WestwoodThankyou for you feed back, there are obviously areas that you feel could be improved we would be more than happy to discuss these with you
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Review from D S (Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoy being here staff are wonderful. Food is good. Enjoy going on trips.
Reply from Claire Phillips, Home manager at WestwoodThis means the world to us, we are so pleased that you are happy living with us. You are a lovely member of our family, we all enjoy our chats with you and having a good old laugh :)
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Review from I D (Husband of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carole, my wife, came to Westwood with Alzheimer's, as I could no longer care for her at home. Best decision ever! From day one, she has been cared for with love and affection by all the staff - from the Manager down to the Caretaker - wonderful. Never heard a harsh word and I leave knowing she is in
good hands. This is echoed by my 3 daughters and all the family and friends who visit. Deserves Excellent Plus in all departments.
Reply from Claire Phillips, Home manager at WestwoodWe feel very lucky that you chose Westwood, the support you give both your wife and our home is amazing and very much appreciated. You and your girls could not do more, and you always brighten the home when visiting.
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Review from Ttracey H (Daughter-in-law of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westwood care home are so dedicated to their residents from the management down to the cleaners. Nothing to to much trouble. The activities they offer are fantastic. Love joining in. Staff are very informative with any needs my mother-inlaw may have 5* all the way. The food is amazing - always made
to feel welcome.
Reply from Claire Phillips, Home manager at WestwoodThankyou so much Tracey, we are very lucky to care for mum, and to get to know you and your family. The support you give the team and the home is very much appreciated
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Review from Craig H (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westwood Care Home is an excellent care home where I can leave my elderly mother knowing she will be looked after and receive top quality care at all times Westwood care home provide an excellent entertainment programme for their residents plus days out to various destinations the management are excellent
and very approachable about any topic they go above + beyond to help me and my family they have an excellent team from management to cleaners.
Reply from Claire Phillips, Home manager at WestwoodThankyou very much for your kind words Craig this means the world to us, I will pass on to all the team. I would also like to thankyou for getting involved with our activities and for always supporting our home
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Review from Michelle C (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Westwood for 18 months now and has been treated with nothing but care and dignity from the off. They took time to learn about my mums personality and behaviours and the carers that look after my mum on a daily basis couldn't be nicer. The activity plan that Westwood put
on is great and everyone from the manage of the home to the chef and maintenance man are all caring and compassionate and go above and beyond to look after everyone.
Reply from Claire Phillips, Home manager at WestwoodThankyou so much for your lovely comments Michelle, you are an amazing family and the support you give to us is very much appreciated
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Review from Sharon M (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so proud of Westwood Care Home for the fantastic care they gave to mum and to us. Everyone went above and beyond and got mum & us through some very difficult times with such grace & compassion. They treated us like family and we shall never ever forget them. Every department has the upmost respect
for each resident and the families. We entrusted our lovely mum into their care after a lot of soul searching but need not have worried as she was in the best possible safe hands.
The facilities and the activities that were made available were absolutely brilliant and this was ever present in all the lovely smiles on the residents faces when they went to them. Each member of staff knew every single resident by their name and always extremely kind, caring, compassionate and respectful to all the residents ensuring that they are all happy and the staff always had a smile on their face. All the staff was so very helpful to us & guided us through each stage. We can't thank you enoughx
Reply from Claire Phillips, Home manager at WestwoodSharon, where do we start? On behalf of all the team I would like to thank you and Lee for the amazing support you have given to us all here and for always being mums rock, you welcomed us all in as part of your family and we are honoured to now be close friends. Sending love on behalf of everyone here and a MASSIVE thankyou for such gorgeous personalised gifts, these will be treasured
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Review from Jayne B (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with all aspects of dad's care at Westwood. Everyone is so kind and caring, a really happy environment for dad to live in. He's always so happy and smiley so glad we chose Westwood for dad's care!. Can't fault anything about the place. Well done everybody.
Reply from Claire Phillips, Home manager at WestwoodThankyou very much for lovely review, yourself and dad bring us plenty of smiles :) and are a very welcomed addition to our Westwood family
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Review from Joanna T (Daughter-in-law of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ann has settled in really well. She said she has great friends (carers). Her eating has improved and always look well looked after. We have no issues with anything and are happy with the care and attention she receives. The staff all go above and beyond for her and couldn't wish for a better home for
Ann. The entertainment and food is also excellent.
Reply from Claire Phillips, Home manager at WestwoodThankyou so much for your lovely review it really does mean so much to us all here, we feel privilege to care for Ann and to get to make friends with her lovely family
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Review from Lee M (Son of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to put a parent into a care home is a tough one. We visited Westwood and instantly knew it was the one. Westwood allowed us to continue to be our mums children and gave our mum fabulous quality of life. Her dementia meant she needed care and love and she had it in abundance. She maintained
her own independence as long as she could and as things got harder for her the care just stepped up naturally with no need for anyone to be asked. She was treated like a member of a truly superb family, and what's more so were we. Our mum loved where she lived and loved the people who looked after her. Nothing was ever to much trouble and her needs were always met. It was fun, caring and immensely loving. Activities were plentiful and every single person knew and respected her wants and needs. When I say everyone I mean everyone, carers, cleaners, cooks, the whole team. As a family we were welcomed, and we attended many events. A truly wonderful place to live and team to be surrounded by
Reply from Claire Phillips, Home manager at WestwoodThankyou so very much for your amazing words Lee, getting to know mum, yourself and family was an absolutely pleasure and honour and I know we will all remain dear friends. On behalf of everyone here I would like to sincerely thank you all for being mums rock and a fabulous support to us all here and our home
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Review from A S (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Westwood is absolutely fantastic. The manager and Deputy Manager are supportive; they go out of their way to accommodate any issues. The care staff are very caring and come and talk to me. I would highly recommend Westwood Care Home.
Reply from Claire Phillips, Home manager at WestwoodThank you so much for your lovely review, it is an absolute pleasure caring for mum and spending time with you and your family
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Review from B C (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wise decision for mum she has settled so well. Staff members are amazing very caring, compassionate. Manager very professional, exceptional staff team all thanks to the 'Great Manager'. I would highly recommend Westwood. The home is like home from home. Great activities etc. A fabulous care home for
your nearest and dearest!
Reply from Claire Phillips, Home manager at WestwoodThank you so much for your amazing review, this really means so much to me and all of the team, we are so lucky to meet so many amazing people
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Review from S M (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westwood Care Home is an amazing place for seniors. My mother has someone to care for her 24 hours a day here, which gives peace of mind to the family. She is not only cared for. The home goes over and above in entertaining their residents, and meeting all their needs
Reply from Claire Phillips, Home manager at WestwoodThankyou so much for your kind words, we really feel privileged to be able to care for mum and to spend time with you both, you really are an amazing family
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Review from Andrea W (Daughter of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Westwood Care Home in September - it has taken a while for him to settle and he has been challenging at times. The staff at the home have been so supportive with dad - trying to find ways to help him settle in, which has been successful. The support they give to Mum and the family is
amazing and so appreciated. Nothing is too much trouble for any of the staff from the front desk up to Dad's unit. Two staff members in particular always check in with us when we visit no matter how busy they are, The carers are so kind and caring. We have only had a few months experience but as a family we all agree this place is the right place for Dad. We can leave him knowing he is safe but more importantly he is cared for as are we.
Reply from Claire Phillips, Home manager at WestwoodThank you so much for your amazing review, we are so pleased Dad is settling, thank you so much for all the support you have given Westwood and all the staff with helping Dad feel at home. It is always a pleasure to see you on your visits
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Review from Y L (Daughter of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always great care, fab theme nights and lovely menus. My mum has thrived since she came here and from me nearly losing her she's now healthy and happy. I can't thank them enough.
Reply from Claire Phillips, Home manager at WestwoodThank you for your amazing review, we are so happy that Mum is settled and doing well, you really are such a lovely family.
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Review from Dylan L (Grandson of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoying the regular meals and structure to the day. The home tailors the events to make it better for the patients involved and that should continue. She has put her weight back on and made new friends. All carers made her feel safe and welcome and always check on her regularly. Nice and caring environment.
Reply from Claire Phillips, Home Manager at WestwoodThank you so much for this brilliant review Dylan, we look forward to hopefully seeing you at our Night of Indian Cuisine.
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Review from Chris L (Son-in-law of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
With Halloween just around the corner, I can't wait to see what the team have in store for the residents, the show they put on last year for Halloween was amazing, I sit here wondering what they will come up with next, all the residents love all the shows put on by the care team here, so many smiles,
well-done everyone.
Reply from Claire Phillips, Home manager at WestwoodThank you very much for your lovely review and for speaking so highly of our activity programme here at Westwood, we absolutely love bringing happiness and enjoyment to all.
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Review from Lynne T (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in this home for 12 weeks, unfortunately, a major medical incident (stroke) meant she ultimately had end-of-life care. The staff were amazing, they looked after Mum and us with compassion and empathy. Everyone from domestics up to management were so helpful and approachable. Cannot praise the
staff enough.
Reply from Claire Phillips, Home manager at WestwoodDear Lynne, thank you so much for your lovely words, it was an absolute pleasure getting to know Mum and all of your family. Sending love to you all.
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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Westwood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.897 for Westwood is calculated as follows: ( (239 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 262 Ratings = 4.897
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westwood is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (6)

Claire

Claire Phillips

Job Title: Home Manager Joined: 2012

Welcome to Westwood. My name is Claire, and I am the Home Manager. I joined Runwood Homes in 2012 as a Care Assistant to embark on a new challenge; to make a difference to the lives of others. Now, as the Manager of Westwood, I am still so passionate about supporting our older generation, listening to their life histories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of people’s lives. At Westwood, we strive for our residents to live later life with enjoyment, happiness and support. We welcome you to visit us or contact us to find out more.

Ashlie

Ashlie Peacock

Job Title: Deputy Manager Joined: 2012

I joined the team here at Westwood in 2012 as a care assistant. I instantly became a fond member of the team and have worked hard to progress in my career, most recently achieving a Level 5 Diploma in Health and Social Care Leadership. I was promoted from care assistant to care team leader, then to Deputy Manager almost three years ago. I continue to thrive at Westwood; residents, family members, professionals, and staff all feel comfortable communicating and speak very highly of me.

Tim

Tim Haggard

Job Title: Maintenance Joined: 2019

I joined the team 5 years ago and have worked in the health and social care sector for many years. I have a wealth of knowledge in maintenance, health and safety, and compliance. I feel I am a valued member of the team and am always happy to help.

Nichola

Nichola Beardsall Harrod

Job Title: Head Housekeeper Joined: 2018

Nichola joined Westwood in 2018 as a domestic assistant; she instantly became a strong member of the team. Within 10 months she was promoted to Head Housekeeper and now supports a team of domestic assistants, ensuring our home remains clean, well-presented, and homely. Nichola is also the Infection Prevention Control Champion here at Westwood and takes great pride in our environment.

Beth

Beth Miles

Job Title: Receptionist Joined: 2015

I joined the team here at Westwood in 2015 as a night care assistant; I progressed to night care team leader before choosing to join the front-of-house team as the home's Receptionist. I welcome all with a smile and am always happy to help.

Joanne

Joanne Craven

Job Title: Home Administrator Joined: 2000

I have been working at Westwood as the Homes Administrator for 23 years. My knowledge and expertise are of great value to the home; I feel a vital part of our team and a welcoming face at the front of the house. I am very approachable and have built many strong friendships here at Westwood over the years with residents, family members, and staff.

Frequently Asked Questions about Westwood

What types of Care is Westwood registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westwood have?

There are 79 Single Rooms.

What are the Facilities & Services at Westwood?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westwood to the centre of Worksop?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westwood to verify any information. View our terms and conditions. Westwood has an Enhanced Service - more info.