Westwood

Talbot Road, Worksop S80 2PG
Review Us
9.9 76 Reviews
  • Westwood, Worksop
Westwood care home in Worksop is registered for 79 service users, aspires to consistently high standards of person-centred provision and employs skilled individuals.

The care home is an excellent environment for older people and is fully-equipped for the effective practice of dementia care and residential care, with all packages tailored to individual requirements.

Westwood is well-situated for nearby amenities and looks to respect the independence of clients.

Care Provided by Westwood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1250
  • Self-Funded Residential Dementia Care: £1150 – £1250
  • RESPITE Self-Funded Residential Care: £1250 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1250

These prices are only a guideline, please contact Westwood to find out the exact price for your requirements.

Contact Westwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Westwood to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Phillips (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (79)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

9.9

Westwood has a Review Score of 9.9 (9.931) out of 10, based on 18 reviews in the last 2 years.
Over all time Westwood has 76 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Westwood
  • 37
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Total of 76, showing 1-20
Review from Sharon M (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so proud of Westwood Care Home for the fantastic care they gave to mum and to us. Everyone went above and beyond and got mum & us through some very difficult times with such grace & compassion. They treated us like family and we shall never ever forget them. Every department has the upmost respect
for each resident and the families. We entrusted our lovely mum into their care after a lot of soul searching but need not have worried as she was in the best possible safe hands.
The facilities and the activities that were made available were absolutely brilliant and this was ever present in all the lovely smiles on the residents faces when they went to them. Each member of staff knew every single resident by their name and always extremely kind, caring, compassionate and respectful to all the residents ensuring that they are all happy and the staff always had a smile on their face. All the staff was so very helpful to us & guided us through each stage. We can't thank you enoughx
Reply from Claire Phillips, Home manager at WestwoodSharon, where do we start? On behalf of all the team I would like to thank you and Lee for the amazing support you have given to us all here and for always being mums rock, you welcomed us all in as part of your family and we are honoured to now be close friends. Sending love on behalf of everyone here and a MASSIVE thankyou for such gorgeous personalised gifts, these will be treasured
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Review from Jayne B (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with all aspects of dad's care at Westwood. Everyone is so kind and caring, a really happy environment for dad to live in. He's always so happy and smiley so glad we chose Westwood for dad's care!. Can't fault anything about the place. Well done everybody.
Reply from Claire Phillips, Home manager at WestwoodThankyou very much for lovely review, yourself and dad bring us plenty of smiles :) and are a very welcomed addition to our Westwood family
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Review from Joanna T (Daughter-in-law of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ann has settled in really well. She said she has great friends (carers). Her eating has improved and always look well looked after. We have no issues with anything and are happy with the care and attention she receives. The staff all go above and beyond for her and couldn't wish for a better home for
Ann. The entertainment and food is also excellent.
Reply from Claire Phillips, Home manager at WestwoodThankyou so much for your lovely review it really does mean so much to us all here, we feel privilege to care for Ann and to get to make friends with her lovely family
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Review from Lee M (Son of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to put a parent into a care home is a tough one. We visited Westwood and instantly knew it was the one. Westwood allowed us to continue to be our mums children and gave our mum fabulous quality of life. Her dementia meant she needed care and love and she had it in abundance. She maintained
her own independence as long as she could and as things got harder for her the care just stepped up naturally with no need for anyone to be asked. She was treated like a member of a truly superb family, and what's more so were we. Our mum loved where she lived and loved the people who looked after her. Nothing was ever to much trouble and her needs were always met. It was fun, caring and immensely loving. Activities were plentiful and every single person knew and respected her wants and needs. When I say everyone I mean everyone, carers, cleaners, cooks, the whole team. As a family we were welcomed, and we attended many events. A truly wonderful place to live and team to be surrounded by
Reply from Claire Phillips, Home manager at WestwoodThankyou so very much for your amazing words Lee, getting to know mum, yourself and family was an absolutely pleasure and honour and I know we will all remain dear friends. On behalf of everyone here I would like to sincerely thank you all for being mums rock and a fabulous support to us all here and our home
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Review from A S (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Westwood is absolutely fantastic. The manager and Deputy Manager are supportive; they go out of their way to accommodate any issues. The care staff are very caring and come and talk to me. I would highly recommend Westwood Care Home.
Reply from Claire Phillips, Home manager at WestwoodThank you so much for your lovely review, it is an absolute pleasure caring for mum and spending time with you and your family
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Review from B C (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wise decision for mum she has settled so well. Staff members are amazing very caring, compassionate. Manager very professional, exceptional staff team all thanks to the 'Great Manager'. I would highly recommend Westwood. The home is like home from home. Great activities etc. A fabulous care home for
your nearest and dearest!
Reply from Claire Phillips, Home manager at WestwoodThank you so much for your amazing review, this really means so much to me and all of the team, we are so lucky to meet so many amazing people
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Review from S M (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westwood Care Home is an amazing place for seniors. My mother has someone to care for her 24 hours a day here, which gives peace of mind to the family. She is not only cared for. The home goes over and above in entertaining their residents, and meeting all their needs
Reply from Claire Phillips, Home manager at WestwoodThankyou so much for your kind words, we really feel privileged to be able to care for mum and to spend time with you both, you really are an amazing family
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Review from Andrea W (Daughter of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Westwood Care Home in September - it has taken a while for him to settle and he has been challenging at times. The staff at the home have been so supportive with dad - trying to find ways to help him settle in, which has been successful. The support they give to Mum and the family is
amazing and so appreciated. Nothing is too much trouble for any of the staff from the front desk up to Dad's unit. Two staff members in particular always check in with us when we visit no matter how busy they are, The carers are so kind and caring. We have only had a few months experience but as a family we all agree this place is the right place for Dad. We can leave him knowing he is safe but more importantly he is cared for as are we.
Reply from Claire Phillips, Home manager at WestwoodThank you so much for your amazing review, we are so pleased Dad is settling, thank you so much for all the support you have given Westwood and all the staff with helping Dad feel at home. It is always a pleasure to see you on your visits
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Review from Y L (Daughter of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always great care, fab theme nights and lovely menus. My mum has thrived since she came here and from me nearly losing her she's now healthy and happy. I can't thank them enough.
Reply from Claire Phillips, Home manager at WestwoodThank you for your amazing review, we are so happy that Mum is settled and doing well, you really are such a lovely family.
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Review from Dylan L (Grandson of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoying the regular meals and structure to the day. The home tailors the events to make it better for the patients involved and that should continue. She has put her weight back on and made new friends. All carers made her feel safe and welcome and always check on her regularly. Nice and caring environment.
Reply from Claire Phillips, Home Manager at WestwoodThank you so much for this brilliant review Dylan, we look forward to hopefully seeing you at our Night of Indian Cuisine.
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Review from Chris L (Son-in-law of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
With Halloween just around the corner, I can't wait to see what the team have in store for the residents, the show they put on last year for Halloween was amazing, I sit here wondering what they will come up with next, all the residents love all the shows put on by the care team here, so many smiles,
well-done everyone.
Reply from Claire Phillips, Home manager at WestwoodThank you very much for your lovely review and for speaking so highly of our activity programme here at Westwood, we absolutely love bringing happiness and enjoyment to all.
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Review from Lynne T (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in this home for 12 weeks, unfortunately, a major medical incident (stroke) meant she ultimately had end-of-life care. The staff were amazing, they looked after Mum and us with compassion and empathy. Everyone from domestics up to management were so helpful and approachable. Cannot praise the
staff enough.
Reply from Claire Phillips, Home manager at WestwoodDear Lynne, thank you so much for your lovely words, it was an absolute pleasure getting to know Mum and all of your family. Sending love to you all.
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Review from Gary H (Son of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic service provided by Westwood Care Home. Every single member of staff are caring, professional and attentive. We are kept informed at all times of any issues that arise, mum has improved 100% since she became a resident and has fitted in with the Westwood family. A definite 10 out of 10.
Reply from Claire Phillips, Home manager at WestwoodThank you so much for your lovely words Gary, this means the world to me and the whole team. Thank you for all you do to support us and Mum, she certainly raised a caring family.
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Review from Susan F (Daughter of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Westwood in December after the realisation she needed assistance and was afraid to be on her own. She moved into a lovely room and staff welcomed her with warmth and reassurance. Obviously for Mum, moving from independent living to a care environment, it takes a little time to adjust
but she has received the best care and assistance with the home addressing any questions raised or requests on Mum's behalf. Thank you.
Reply from Claire Phillips, Home manager at WestwoodThank you for your lovely review, this will be passed on to the team. Mum, along with all your family, are a welcome addition to our Westwood family and we are very appreciative of all the support you all give our home, we feel very lucky you chose us, thank you.
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Review from Racheal S (Granddaughter of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma went into the home on the 7th of December 2023 and I am overwhelmed with all the care and love given by all staff to make sure everyone is cared for and kept safe.
The atmosphere created by the staff is fantastic and it is like one big family. So pleased we chose Westwood.
Reply from Claire Phillips, Home manager at WestwoodThank you for your lovely review, this really does mean so much to the team here at Westwood, we feel very lucky you chose us and look forward to making many memories with you all.
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Review from Tracey W (Daughter of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westwood is run by amazing members of staff who treat all residents as family members. They work so hard to meet the needs of each individual and it is a wonderful place. You are also given peace of mind that your loved ones are really being looked after and cared for.
The home is very welcoming and
all staff are very approachable.
Well done to the manager and team.
Reply from Claire Phillips, Home manager at WestwoodThank you so very much for your lovely review, we feel honoured you chose Westwood for your mum. We are all loving getting to know you all and the energy you all bring to our home.
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Review from C W (Granddaughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother came to this care home following an A&E admission for frequent falls and inability to cope. The care provided is outstanding. They have ensured the room is beautiful with home comforts. The staff truly care and the activities are amazing. I am a doctor and have seen many care homes and
the service, facilities and activities are the best I have ever seen.
Reply from Claire Phillips, Home manager at WestwoodOn behalf of all our team here at Westwood I would like to thank you for your outstanding review. We feel very lucky that you chose Westwood for your grandmother and we look forward to continuing to get to know you all, I am sure we will all make some lovely memories together.
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Review from S B (Daughter-in-law of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always found the care and home excellent, Mum absolutely loves coming to stay for respite, in fact, she never actually wants to come back home.
Reply from Claire Phillips, Home manager at WestwoodThank you for your kind words, we are all so pleased to hear Mum enjoys her time here, we always look forward to seeing and spending time with her. We look forward to seeing her over the Christmas period.
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Review from Kev W (Son of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at several care homes before our mum moved into Westwood. We chose it for its condition, cleanliness, and friendliness of the staff, nothing was too much trouble for the team, all very caring and easy to get on with. Mum enjoys being there, and we'd recommend Westwood to anyone looking for
good care for a loved one.
Reply from Claire Phillips, Home manager at WestwoodThank you so very much for your kind words we are all very proud to know and support Mum, your family are a welcome addition to our home, and your support and understanding are always appreciated.
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Review from R C (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is in Westwood - we looked for a place that was clean, caring, homely and professional, with the options of activities home from home care. Westwood at Worksop provide all of this and more. They have a compassionate, caring manager, excellent staff, and a beautiful building and grounds. It
does not matter what time of day I visit, I find cleanliness, patience and care that gives us total peace of mind that our mother is in the best possible hands - we love visiting knowing she is cared for like family. Thank you to all at Westwood.
Reply from Claire Phillips, Home manager at WestwoodThank you so much for your lovely words, we always look forward to your visits and chats, it is always a pleasure.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Westwood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Westwood is calculated as follows: ( (210 Excellents x 5) + (4 Goods x 4) ) ÷ 214 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Westwood is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (6)

Claire

Claire Phillips

Job Title: Home Manager Joined: 2012

Welcome to Westwood. My name is Claire, and I am the Home Manager. I joined Runwood Homes in 2012 as a Care Assistant to embark on a new challenge; to make a difference to the lives of others. Now, as the Manager of Westwood, I am still so passionate about supporting our older generation, listening to their life histories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of people’s lives. At Westwood, we strive for our residents to live later life with enjoyment, happiness and support. We welcome you to visit us or contact us to find out more.

Ashlie

Ashlie Peacock

Job Title: Deputy Manager Joined: 2012

I joined the team here at Westwood in 2012 as a care assistant. I instantly became a fond member of the team and have worked hard to progress in my career, most recently achieving a Level 5 Diploma in Health and Social Care Leadership. I was promoted from care assistant to care team leader, then to Deputy Manager almost three years ago. I continue to thrive at Westwood; residents, family members, professionals, and staff all feel comfortable communicating and speak very highly of me.

Tim

Tim Haggard

Job Title: Maintenance Joined: 2019

I joined the team 5 years ago and have worked in the health and social care sector for many years. I have a wealth of knowledge in maintenance, health and safety, and compliance. I feel I am a valued member of the team and am always happy to help.

Nichola

Nichola Beardsall Harrod

Job Title: Head Housekeeper Joined: 2018

Nichola joined Westwood in 2018 as a domestic assistant; she instantly became a strong member of the team. Within 10 months she was promoted to Head Housekeeper and now supports a team of domestic assistants, ensuring our home remains clean, well-presented, and homely. Nichola is also the Infection Prevention Control Champion here at Westwood and takes great pride in our environment.

Beth

Beth Miles

Job Title: Receptionist Joined: 2015

I joined the team here at Westwood in 2015 as a night care assistant; I progressed to night care team leader before choosing to join the front-of-house team as the home's Receptionist. I welcome all with a smile and am always happy to help.

Joanne

Joanne Craven

Job Title: Home Administrator Joined: 2000

I have been working at Westwood as the Homes Administrator for 23 years. My knowledge and expertise are of great value to the home; I feel a vital part of our team and a welcoming face at the front of the house. I am very approachable and have built many strong friendships here at Westwood over the years with residents, family members, and staff.

Frequently Asked Questions about Westwood

What types of Care is Westwood registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westwood have?

There are 79 Single Rooms.

What are the Facilities & Services at Westwood?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westwood to the centre of Worksop?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westwood to verify any information. View our terms and conditions. Westwood has an Enhanced Service - more info.