Westwood

Talbot Road, Worksop S80 2PG
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Top 20 carehome certificate
10 73 Reviews
  • Westwood, Worksop
Westwood care home in Worksop is registered for 79 service users, aspires to consistently high standards of person-centred provision and employs skilled individuals.

The care home is an excellent environment for older people and is fully-equipped for the effective practice of dementia care and residential care, with all packages tailored to individual requirements.

Westwood is well-situated for nearby amenities and looks to respect the independence of clients.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1250
  • Self-Funded Residential Dementia Care: £1150 – £1250
  • RESPITE Self-Funded Residential Care: £1250 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1250

These prices are only a guideline, please contact Westwood to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Claire Phillips (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (79)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Westwood Reviews (73)

10

Westwood has a Review Score of 10 (9.974) out of 10, based on 16 reviews in the last 2 years.
Over all time Westwood has 73 reviews.

Overall Experience
  • 58
  • 11
  • 3
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Date Published
  • 73
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Reviewer Connection to Westwood
  • 36
  • 9
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  • 1
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Total of 73, showing 61-73
Review from Thomas B (Resident) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and care and attention by taking away the stress I was having at this time in my life and helping me to continue a restful period in my life.
Looking forward to being looked after and to enjoy my stay here.
I find the staff very friendly.
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Review from Judith M (Daughter of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Starting from management down to carers and cleaning ladies, everyone is really pleasant and willing to help us. Always trying to please everyone helping them to join in all the activities available. Thank you so much, XX.
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Review from Valerie F (Respite Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I broke my ankle in two places and could not put any weight on it. My husband has dementia and could not look after me. I was very well looked after by all the care workers. I was treated with care and respect. My stay was only for two weeks until home care could be arranged.
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Review from R B (Granddaughter of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We got my grandad straight in for respite because of his age and query dementia. The care and the staff have been exceptional. Very welcoming and settling for my grandad. Overall we are very satisfied with his care. His carer is a credit to the home. She is so caring and compassionate.
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Review from Diane W (Niece of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family member has been a resident here since last September and she received wonderful care. Through previous experience, I feel this is the best residential care facility in the area. The staff, from the manager to house keeping have shown the best overall care, covering all her needs. The care
plan is individually designed. The home has a wonderful atmosphere and has a lot of activities planned throughout the year. Well done Westwood.
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Review from Tony S (Partner of Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Apart from a few things that I don't think they can do anything about, such as staffing as they seem to be short staffed. Some staff are not very good at their job. Some of the staff are absolutely brilliant.
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Review from Shaun C (Son of Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was admitted on an emergency referral due to the constant falling. Got my dad in at 8.30 on a Sunday night. Staff are extremely helpful.
Since my father has been in Westwood for the last 6 weeks, he has received excellent care and is treated with dignity. As a family, we are most appreciative
of everyone who has supported my father, he has also taken part in activities and thoroughly enjoyed it. Many thanks again. I would personally like to thank all the carers, but there are some people in particular who showed fantastic support towards my father. My father has recently been readmitted and still is in residence.
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Review from Harvey S (Son-in-law of Resident) published on 29 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well organised home. Staff are caring and helpful in every way. All aspects of this home are most satisfactory.
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Review from Carol H (Daughter of Resident) published on 29 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended the Thursday morning singalong with my mother and really enjoyed it and my mother never stopped laughing and clapping. Singing old songs brings memories to them about when they were younger.
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Review from Linda L (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is going through a difficult stage of Dementia where she wanders a lot at night, can argue and resist being washed and dressed and eats poorly. She has been treated with dignity at all times. She is always dressed and very clean, they have gone the extra mile in trying to tempt her to eat and drink.
We are sorry that she has to leave this home as she has deteriorated beyond their ability to care now.
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Review from M F (Sister of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident for 2 years because he has Downs Syndrome his needs are different to some of the other residents. He had always been used to going to a day centre and being involved in activities. Westwood day time activities are extremely good and happen most days. The activity coordinators
are excellent. The care offered to my brother is excellent and everyone makes him feel included. All the staff work hard and offer a great service.
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Review from Dian K (Relative of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely to see residents taking part in the activity provided, which was movement to music. The instructor involved all the residents. Touching to see and hear the residents doing this activity.
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Review from Sarah H (Granddaughter of Resident) published on 6 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff in the home on our visit were absolutely fantastic, providing engaging entertainment and trying to include all residents. The Activities Coordinator was especially good throughout the visit - an asset! All residents were known by their names, even those that had not been there long. All residents
were clean and comfortable and staff ensured their safety at all times.
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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Westwood is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.974 for Westwood is calculated as follows: ( (185 Excellents x 5) + (5 Goods x 4) ) ÷ 190 Ratings = 4.974
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westwood is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Claire

Claire Phillips

Job Title: Home Manager Joined: 2012

Welcome to Westwood. My name is Claire, and I am the Home Manager. I joined Runwood Homes in 2012 as a Care Assistant to embark on a new challenge; to make a difference to the lives of others. Now, as the Manager of Westwood, I am still so passionate about supporting our older generation, listening to their life histories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of people’s lives. At Westwood, we strive for our residents to live later life with enjoyment, happiness and support. We welcome you to visit us or contact us to find out more.

Ashlie

Ashlie Peacock

Job Title: Deputy Manager Joined: 2012

I joined the team here at Westwood in 2012 as a care assistant. I instantly became a fond member of the team and have worked hard to progress in my career, most recently achieving a Level 5 Diploma in Health and Social Care Leadership. I was promoted from care assistant to care team leader, then to Deputy Manager almost three years ago. I continue to thrive at Westwood; residents, family members, professionals, and staff all feel comfortable communicating and speak very highly of me.

Tim

Tim Haggard

Job Title: Maintenance Joined: 2019

I joined the team 5 years ago and have worked in the health and social care sector for many years. I have a wealth of knowledge in maintenance, health and safety, and compliance. I feel I am a valued member of the team and am always happy to help.

Nichola

Nichola Beardsall Harrod

Job Title: Head Housekeeper Joined: 2018

Nichola joined Westwood in 2018 as a domestic assistant; she instantly became a strong member of the team. Within 10 months she was promoted to Head Housekeeper and now supports a team of domestic assistants, ensuring our home remains clean, well-presented, and homely. Nichola is also the Infection Prevention Control Champion here at Westwood and takes great pride in our environment.

Beth

Beth Miles

Job Title: Receptionist Joined: 2015

I joined the team here at Westwood in 2015 as a night care assistant; I progressed to night care team leader before choosing to join the front-of-house team as the home's Receptionist. I welcome all with a smile and am always happy to help.

Joanne

Joanne Craven

Job Title: Home Administrator Joined: 2000

I have been working at Westwood as the Homes Administrator for 23 years. My knowledge and expertise are of great value to the home; I feel a vital part of our team and a welcoming face at the front of the house. I am very approachable and have built many strong friendships here at Westwood over the years with residents, family members, and staff.

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