
He requested Westwood when he left the hospital and he has since thrivedA B(Daughter-in-law of Resident/Service User)



He requested Westwood when he left the hospital and he has since thrivedA B(Daughter-in-law of Resident/Service User)



Westwood care home in Worksop is registered for 79 service users, aspires to consistently high standards of person-centred provision and employs skilled individuals.
The care home is an excellent environment for older people and is fully-equipped for the effective practice of dementia care and residential care, with all packages tailored to individual requirements.
Westwood is well-situated for nearby amenities and looks to respect the independence of clients.
Care Provided by Westwood
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Westwood for full pricing details and T&Cs.
Contact Westwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Claire Phillips(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (79)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Westwood Reviews (86)
Westwood has a Review Score of 9.9 (9.887) out of 10, based on 23 reviews in the last 2 years.
Over all time Westwood has 86 reviews.
Having to put one parent into a care home is hard enough, but letting Mum, then Dad, go into care was the hardest thing I've ever had to do. Seeing the way everyone cares for them in their new home, plus seeing how well they now both look, has confirmed that this awful decision was definitely the right one. Thank you to every one of the brilliant team at Westwood!
Thank you very much for your lovely comment, we feel very lucky to be caring for both mum and dad and getting to know you all as a family.
From the very outset, the management and staff have been brilliant. Very supportive and understanding of my dad's needs. He is made to feel this is his home.
Hello Glen, thank you for the review. The staff are grateful for your positive comments, and your feedback enhances how we provide the best possible care to our residents. Thank you again for your review.
As Worksop residents, we remember Westwood being built by the County Council and it has always had an excellent reputation. Since my father-in-law has lived alone (following the death of his wife two years ago) he has become increasingly frail. He is 95-years-old and although family cared for him during lockdown, he contracted Covid. He requested Westwood when he left the hospital and he has since thrived. Excellent food, lovely staff. We know now he is safe.
Hello, thank you for the review. We understand the challenges brought on by the pandemic and we are so grateful that you remain satisfied with your father-in-law's care. Thanks again for the positive feedback.
My mother was admitted to Westwood at short notice and received excellent personal care. Her health and mobility rapidly improved and she praised highly the hard-working, patient staff. Liaison with outside care providers is top-notch and the staff and management go the extra mile to reassure us, provide information and provide individually tailored care routines. Outstanding in all respects.
My wonderful stepfather has been a resident at Westwood since August 2020. It was a difficult step to take, but his transition has been faultless. We all miss him dearly but are warmed by fact that the staff are some of the most kind-hearted individuals I have had pleasure in dealing with. Many of them, I know he has already made attachments to and they are quickly becoming an extended family to him. For me, it's so important I am kept fully up to date with his health and wellbeing and communication with your staff is excellent, so I thank you kindly for that. This information then enables all the family to be kept up to date, via our own family chat group, so we all feel connected to him. I fully appreciate Westwood have had and continue to have, an extremely challenging role during such unprecedented times, however, your commitments to your residents has shone through. I'm sure I can speak on behalf of the family, to say we support you 100% and appreciate everything you do and continue to do for him.
My cousin has been residing at Westwood for approximately three years, in this time he has had the best care from the kind and considerate staff, they understand his needs and make sure he has enough stimulation to occupy his mind. He is always clean and well dressed whenever I visit, I have also visited during meal times and there is a varied and substantial menu. The home is very well decorated, clean and comfortable, there is also entertainment for residents. My cousin has been encouraged to take an interest in gardening in the summer months as well. The staff are exceptional, so kind and the manager is understanding and always available to discuss any issues. I would not hesitate to recommend Westwood to anyone considering a residential care home.
My mum was looked after very well while here. On my visit today the facilities are tremendous, the staff are so attentive to the residents, the residents all have smiles on their faces and that speaks volumes. I would defiantly recommend this home as a home from home to anyone with bells on. Thank you!
The manager and staff have always been exceptional and friendly throughout the time she stayed at Westwood. Their care and understanding were very dignified. We never had to worry about her care.
Staff are warm and friendly. Happy with all the facilities in the room; they are excellent. The room always clean and tidy. The communications has been excellent during the pandemic. The home now started garden visits so I can see my dad every week.
Due to the Covid 19 outbreak, Westwood decided to close their doors early (before the announcement from the Government) which meant that all patients and staff remained Covid free. All the staff worked really hard to ensure the safety of the residents and kept us regularly updated by txt and email of the situation. Some staff members kindly FaceTimed and let us speak to Mum over the phone. This was invaluable to us at a very worrying time.
During the lockdown period, mum has been having her hair done by staff members and they have been taking mum into the garden where she has been enjoying snacks and drinks with other residents and enjoying the fresh air.
Overall we are very happy with the care our Mum receives from the staff at Westwood.
I have been a resident for eight months. My sister-in-law also was a resident at Westwood. All staff are very good and caring. The food is very nice and staff support you and bring seconds. Overall I am very happy with the excellent care.
My nan has been here for 4 years. She's always happy and the family is happy with the care. It makes a difference with familiar staff to support her needs. Always goes to the hairdresser's and enjoys the video calls with family due to covid.
I cannot fault Westwood in the way they look after my friend with dignity and care. The staff are always friendly and do their utmost to make sure they attend to my friend's requests as quickly as possible. The food always looks and smells very good and the menu seems to change regularly. There are also lots of activities in the day room if you wish to partake. All in all very good, carry on the good work.
My family and I are very happy with the care given to our Grandma. The staff are always so kind and helpful when I visit and when I call to speak to my Grandma. They always do their best to help me to get to speak to her as I live 90miles away and I like to be able to speak to her regularly. It has been so lovely and meant such a lot to me to be able to have video calls, that have been so kindly arranged on a weekly basis and so efficiently managed by their well-being lead, who always promptly messages me back and has kindly sent photos of my Grandma to me when my Grandma has asked her, which is so lovely. The care team are doing such a fantastic job, especially during this difficult time we are in but still ensuring my Grandma is being looked after and receiving the care she needs as well as looking after her well being and providing the video calls so she still gets to see her family. I can’t thank them enough for what they are doing, they are amazing and are some of our countries heroes.
Some staff were not understanding of Mum's needs. The handover book was clearly not read by staff.
Understaffed, dirty pots in the dining room and kitchen and 'slop bucket' on window sill. Catheter left to bursting point. Night catheter left on the floor in the bathroom with urine still in it during the day. Clothes went missing. Hearing aids not turned on. Left waiting for the toilet. Left in dark in room. No buzzer at times.
Dad was very poorly when arriving here nothing was too much trouble for the staff, very polite and clean. Dad says he will miss the meals. Highly recommended thanks.
Lunchtimes can be tricky as there isn't enough staff to make sure residents are eating enough and a lot of them, including Mum, are losing weight although the meals are very good. It's always warm and friendly and I visit almost everyday. I have nothing to compare the home with so overall it's satisfactory.
The staff were absolutely brilliant at settling my mum into Westwood. She was really anxious about moving in and now she doesn't want to come home. She was supported well to integrate into life at Westwood and has made new friends. We have all seen mum grow a new enthusiasm for life. We feel like we have the real mum back and that Alzheimers doesn't have to rob her of a happy life.
Cannot fault the service and care my mother had during her time in Westwood.
Staff are friendly and attentive, and standards of cleanliness are very good, despite my mother putting her dirty clothes in with the clean ones, which is, of course, her doing in line with her dementia. I don't expect the staff to rummage through her things to find out which is which.
My mother has now expressed a wish to stay in Westwood, she likes it that much, which is a far cry from her initial reaction when she first arrived, this is a credit to the staff and management of the home, who aspire to the best of care and the highest of standards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (54) & Events (0)
- 24 Jul 2026
Residents and team members at Westwood Care Home, part of the Runwood Homes group, welcomed local NHS colleagues for a special Free Fish Friday, offering a complimentary fish and chips...
- 10 Jul 2026
Residents at Westwood care home, part of the Runwood Homes group, were transported to the seaside for a fun-filled beach party, complete with live entertainment, refreshments, and plenty of singing...
- 23 Jun 2026
Residents, families and staff at Westwood Care Home, part of the Runwood Homes Group, came together on Friday 19 June to celebrate Father's Day with a heartwarming lunch, giving loved...
There are no upcoming events for Westwood.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Westwood
- 31 Jan 2025Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Westwood.
Meet the Team (6)

Welcome to Westwood. My name is Claire, and I am the Home Manager. I joined Runwood Homes in 2012 as a Care Assistant to embark on a new challenge; to make a difference to the lives of others. Now, as the Manager of Westwood, I am still so passionate about supporting our older generation, listening to their life histories and achievements, and simply being there to make them smile. I feel extremely privileged to be a part of people’s lives. At Westwood, we strive for our residents to live later life with enjoyment, happiness and support. We welcome you to visit us or contact us to find out more.

I joined the team here at Westwood in 2012 as a care assistant. I instantly became a fond member of the team and have worked hard to progress in my career, most recently achieving a Level 5 Diploma in Health and Social Care Leadership. I was promoted from care assistant to care team leader, then to Deputy Manager almost three years ago. I continue to thrive at Westwood; residents, family members, professionals, and staff all feel comfortable communicating and speak very highly of me.

I joined the team 5 years ago and have worked in the health and social care sector for many years. I have a wealth of knowledge in maintenance, health and safety, and compliance. I feel I am a valued member of the team and am always happy to help.

Nichola joined Westwood in 2018 as a domestic assistant; she instantly became a strong member of the team. Within 10 months she was promoted to Head Housekeeper and now supports a team of domestic assistants, ensuring our home remains clean, well-presented, and homely. Nichola is also the Infection Prevention Control Champion here at Westwood and takes great pride in our environment.

I joined the team here at Westwood in 2015 as a night care assistant; I progressed to night care team leader before choosing to join the front-of-house team as the home's Receptionist. I welcome all with a smile and am always happy to help.

I have been working at Westwood as the Homes Administrator for 23 years. My knowledge and expertise are of great value to the home; I feel a vital part of our team and a welcoming face at the front of the house. I am very approachable and have built many strong friendships here at Westwood over the years with residents, family members, and staff.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westwood to verify any information. View our terms and conditions. Westwood has an Enhanced Service -more info.