Holt House

Headlands Drive, Hilton Lane, Prestwich, Manchester M25 9YF

Holt House, Manchester, Greater Manchester
Holt House, Manchester, Greater Manchester
Holt House, Manchester, Greater Manchester

At Holt House admission is open to anyone irrespective of personal belief but the ethos of the home is Christian. Although not all staff are practising Christians, Holt House is run on Christian principles.
        
Care is enhanced by an awareness that people should be regarded holistically, which means their physical, spiritual and mental well-being are all cared for. With this in mind the care that is available has an input from the Home Chaplain who is an ordained minister.

This home accommodates older people, living in 3 units consisting of its own lounge and breakfast area. All single bedrooms each have en-suite facilities of a washbasin and toilet. Separate bathrooms with assisted mechanical aids are also situated on each suite.

There is a beautiful conservatory overlooking the gardens, which residents are encouraged to use.

Group: The Salvation Army

Person in charge: Nikki Thompson (Home Manager)

Local Authority / Social Services: Bury Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Stroke

Admission Information: Privately funded residents and Local Authority Resident accepted. Ages 65+.

Single Rooms: 31

Rooms with ensuite WC: 31

Weekly Charges Guide: Personal Care Single from £728 (These prices are only a guideline, please contact Holt House to find out the exact price for your requirements.) (These prices are only a guideline, please contact Holt House to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome at any sociable time. There is no need to call ahead to come and have a look around but please avoid mealtimes.

Parking:

Holt House has a large car park.

Latest Care Quality Commission* Report on Holt House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Holt House has a Review Score of 9.2 (9.173)

The Review Score of 9.2 (maximum of 10) for Holt House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Holt House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.778 for Holt House is calculated as follows: ( (85 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.395 Points relating to the number of positive Reviews for Holt House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6.2 Target = 0.645

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Holt House?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Holt House

  • Friend of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    2
  • Son of Resident/Service User
    2

The staff are very pleasant and kind.

The activities are very good. The rooms are lovely and clean. The food is very good.

Overall very good.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Excellent care provided. Staffing levels are good, so that needs are met. Staff attitude is excellent - caring and professional. Good activities to keep residents engaged. Good standard of accommodation. Can visit anytime and made to feel welcome.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I cannot praise this care home enough - in all aspects of care.
My mother has settled in well, has made many friends amongst the residents and staff. She loves the activities and services. The home is bright and welcoming and the staff are friendly and professional.
They discuss Mum's welfare with us as appropriate and make Mum feel very much at home.
We are very happy with the home, such a happy, positive place with great care.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent residential care home.
Lovely residents and good staff.
Varied activities to suit all and well planned trips out regularly.
Clean, bright rooms.
Good laundry service.
Regular hair dresser and chiropodist.
Choice of meals - well balanced.
Lovely garden with furniture.
Staff take time to provide individual care.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been visiting my Mother in law here for a number of years and I'm amazed how wonderful the staff are with all the residents. Everyone is treated with dignity and genuine care, my Mother in Law loves being here, she is very happy, she says its like living in a 5 star hotel!

Thank you to everyone at Holt House, you really do make a difference.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother has been resident here for over 3 years and having visited her on a regular basis my views are based over that period. In that time both Management and Staff have changed however the standard of care has remained constant, it is excellent.
Mum (and as far as I'm aware all other residents too) are treated with respect and dignity, all are individuals and are treated with warmth and consideration, staff talk to residents and spend time with them.
Besides having her obvious needs catered for, food, drinks, washing etc, she is looked after and cared for, any signs of being unwell are quickly detected and processes are in place for speedy medical attention.
There are varied daily activities, organised trips out, themed party's, hairdresser, clothing party, daily newspapers and probably one or two others that I've missed!
I cannot speak highly enough about Holt House, it's fantastic to know that Mum is being looked after, all needs are being met, most importantly, she loves it.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Holt House provides a very high level of support and care to residents & to their families. The staff are kind & caring & treat residents with respect. It has a very nice atmosphere & every effort is made to treat residents as individuals.

The lounge & conservatory are very light & airy with nice views of the garden. Meal times are an important part of the day. The food is tasty & wholesome & care is taken to seat friends together. Companionship between residents is evident & is fostered by the staff. Privacy & independence is also respected.

The whole building is scrupulously clean. It has a very homely feel & look. Visitors are always given a warm welcome by all staff. The positive, supportive & caring ethos is demonstrated in so many ways. My partner & I are so grateful for everything the staff have done for our relatives & for us.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother-in-law moved into Holt house in September 2014 - extremely distressed and in great pain, having - for short time - been in another home. They very soon got the pain under control and in spite of never wanting to go in a home she seem settled in due to the love and care of the staff.
Sadly after sixteen months she died there on the 17th of January. The end of life care she received was ongoing and the family were treated with love and respect. This is a wonderful home where every single member of staff is kind and caring. Many of the staff have been there a long time and even more recent additions are wonderful. Our family would recommend Holt House without reservation.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Holt House is a tremendous place for someone wanting the best care for an elderly family member. I have a background in district nursing and care home work and I have been impressed by the care provided. It is just the right size to function like a community, its care managers are excellent and the staff in general have that particular blend of kindness, professionalism and attention to detail that makes it possible for an older person to lose some control to others after a life of busy independence. During my time as the local Anglican parish priest (13 years) many parishioners have 'sent' beloved relatives there, and a small team from church visits Holt House regularly to lead short services. Given our long-term involvement it would be impossible for us to not know the truth about the kind of care that residents receive. As successive church members have moved in over time I have witnessed at first hand the way that the current staff enable them to cope with the change, and thereafter address every aspect of their needs. The results of living there, in terms of both resident and family satisfaction, have been consistently good. I have no hesitation in recommending it.

How likely would you be to recommend Holt House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

March 2015

Management Team of the Year

Recipient: Holt House

Date: Thursday 05 Mar 2015

more details

Highly Recommended Home of the year

Recipient: Holt House

Date: Wednesday 04 Mar 2015

more details

Job Vacancies

Staff Profiles

No image found

Nikki Thompson

Job Title: Home Manager

Joined: 2002

Description:

Nikki is a registered manager with many years experience of caring for older people. Before working at Holt House, Nikki managed and worked in two other Salvation Army care homes starting as a Care Assistant and then going on to become a Care Manager, Administration Manager and eventually Home Manager.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Holt House