Holt House

Headlands Drive, Hilton Lane, Prestwich, Manchester M25 9YF
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9.8 41 Reviews
  • Holt House, Manchester
At Holt House admission is open to anyone irrespective of personal belief but the ethos of the home is Christian. Although not all staff are practising Christians, Holt House is run on Christian principles.
        
Care is enhanced by an awareness that people should be regarded holistically, which means their physical, spiritual and mental well-being are all cared for. With this in mind the care that is available has an input from the Home Chaplain who is an ordained minister.

This home accommodates older people, living in 3 units consisting of its own lounge and breakfast area. All single bedrooms each have en-suite facilities of a washbasin and toilet. Separate bathrooms with assisted mechanical aids are also situated on each suite.

There is a beautiful conservatory overlooking the gardens, which residents are encouraged to use.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Julie Garrity (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Privately funded residents and Local Authority Resident accepted
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (32)
  • Single Rooms with Ensuite Wet Room (4)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors welcome at any sociable time. There is no need to call ahead to come and have a look around but please avoid mealtimes.

Parking

  • Holt House has a large car park.

Holt House Reviews (41)

9.8

Holt House has a Review Score of 9.8 (9.839) out of 10, based on 19 reviews in the last 2 years.
Over all time Holt House has 41 reviews.

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Total of 41, showing 21-40
Review from A C (Son of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is in Holt House for respite care. I cannot praise the staff and the care they provide more highly. Right from the outset, they took the time to understand my mum's condition (server dementia) and made sure she became an active member of their little community. Mum is very happy and relaxed at
Holt House - we were so lucky to find such a fantastic place for her.
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Review from Ann B (Friend of Resident) published on 5 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot recommend Holt House enough. The staff are so supportive, caring, helpful and professional. It has a lovely atmosphere - friendly, welcoming and very respectful. The rooms are very clean and comfortable and the lounge and conservatory are bright and cheerful. We are so grateful for everything
they have done for us.
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Review from Patricia S (Daughter of Resident) published on 26 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad calls it home, he never called his previous care home as home. Only as the care home. When we bought him in to see the home he said yes immediately as he said it felt right. Dad is safe and secure, we as a family have no worries whatsoever as we know he is well looked after. His only complaint is
when he doesn't win chocolate on the bingo, how wonderful is that. He loves his gravy on everything so they always give him an extra jug to pour. They are kind, caring and treat Dad as family, what more could you ask for.
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Review from Monica O (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has Alzheimer's and although she is lithe, she has no clue where she is or where her room is etc, the home has a fantastic staff team who are always helpful, polite and respectful. They also have a fantastic entertainment coordinator who daily has many styles and varieties of different activities
and she ensures that all residents are included and kept active and involved.
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Review from Helen B (Daughter of Resident) published on 20 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has settled in very well at Holt House since her arrival in April this year. There are daily activities on offer and each resident is made to feel special. Our mum particularly enjoyed the entertainment provided by a singer a couple of weeks ago. We are reassured knowing our mum is very well
cared for. She, unfortunately, had a medical episode recently and the staff were wonderful and very professional. Thank you.
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Review from Lorraine P (Daughter of Resident) published on 19 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Holt House is a warm, comfortable and welcoming home with comfortable bedrooms which are kept meticulously clean. The management team are visible at all times and the care team and activities coordinator works hard to keep all residents safe and well looked after. During lockdown, the team did everything
possible to keep our loved ones safe and well. We could ring/FaceTime at any point and speak to them. Pod visits and now garden visits are fantastic. First-class.
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Review from Anthony V (Son of Resident) published on 12 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad is very settled in Holt House, he has no worries at all but he misses going on the trips out - he understands the rules are because of Covid-19. Dad is in the best place and wants for nothing more, he is very pleased with all aspects of life at Holt House.
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Review from R W (Son of Resident) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Holt House. I was invited to a number of places when trying to place Mum. Holt House immediately seemed much better than the others. They are very professional but also deeply caring and really put the residents first. I visit Mum most days and would know if there were any real
problems, there aren't. It's a special place and I would live there myself if I needed full-time care. It has a genuinely loving, peaceful atmosphere.
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Review from Susan W (Daughter of Resident) published on 8 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When looking for some respite care for my mother I found Holt House (Salvation Army). I didn't know that The Salvation Army had elderly care homes. I was extremely pleased with the care my mother received. She now lives here permanently. She is very well cared for with respect and dignity. During the
pandemic, the residents were very well protected, all PPE was in place, video calls, window visits and all non-contact communication were arranged for us all to keep in contact. It was a Covid-free home. I would highly recommend Holt House.
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Review from Belinda F (Daughter of Resident) published on 26 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered Holt House anxious and depressed. She is now much more relaxed and happy with her life. No one wants to be in a care home everyone wants to stay in their own home. Loneliness is a terrible affliction. The family can now relax knowing that she is well cared for and there is always someone
with her which has calmed her. As someone else has said, it is like a 5*hotel and if I need to go into a care home, I will go here!
Thank you to all the staff.
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Review from Nadine M (Daughter-in-law of Resident) published on 4 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and accommodating; I turned up to visit with no notice (extreme weather conditions and unsure if I would make it). Welcomed me; private space to spend time with my relative. Obviously lots of activities and things to do. Very friendly and clearly caring staff.
My mother in law was clearly
anxious before moving here and is now so settled and happy.
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Review from Malcolm D (Son of Resident) published on 17 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been resident at Holt House for five years.
Holt House is exceptionally well run, mum continues to receive outstanding care whilst maintaining her dignity and she is treated with respect at all times, Mum is and feels loved and cherished. This is a home that makes you feel at home.
There
are a wide and full range of activities and entertainment which not only provide ongoing stimulation but most importantly, enjoyment and fun.
Family members are made to feel welcome and management are always available to answer any questions or help with any special requests.
Any medical needs are attended to immediately, Doctors visit if required, as do Chiropodist, Dentist, Opticians etc. There is even a dedicated hair salon with a qualified hairdresser, newspapers are delivered on a daily basis. Residents pastoral needs are catered for with morning services, should residents wish to take part.
I cannot recommend Holt House highly enough.
Reply from Rebecca Ogujor, Home Manager at Holt House

Dear Malcolm,
Thank you for your lovely review and recommendation. All the team at Holt House share the same vision to provide excellent care to all of our residents.
Our activities leader is planning some fabulous events for next year!

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Review from R H (Granddaughter of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Holt House is very clean, warm and homely. Staff are friendly and helpful. Rooms are personalised and cosy. Food is good with lots of choice. Unfortunately, lack of activities since Christmas, need to focus on this as residents like stimulation.
Reply from Nikki Thompson, Home Manager at Holt House

Thank you very much for your review and very kind words. We accept that there has been a lack of in house activities due to the service implementing a new activity role within our homes. We intend to advertise to fill this role very shortly. We have worked very hard to ensure that activities continue to take place for our residents and since December there have been a total of 14 entertainers visit the home, 6 group trips out as well as numerous 1-1 trips out. In addition to this our staff have been very proactive in ensuring that some activity happens every afternoon. We have recently employed a temporary care assistant whose primary responsibility is to ensure that activities are going on as much as possible in the interim. We will keep everyone updated on the position of the activities role.

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Review from Bev H (Niece of Resident) published on 2 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relative has been living at Holt House for nearly four years. He seems happy, he is certainly well looked after. I no longer have to worry regarding his safety. All the staff treat him well. I was worried when he first went there, as he was an independent man, that he would not settle, how wrong
was I. I looked around various care homes, as I work in social care, thank goodness I chose this one as he is certainly looked after. I can't praise this home enough, he is well cared for. He goes out with staff to various places. The home is clean, staff are friendly. He seems to enjoy the meals there. Would highly recommend this home to others.
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Review from Barbara C (Friend of Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very pleasant and kind.


The activities are very good. The rooms are lovely and clean. The food is very good.


Overall very good.

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Review from Colin W (Son of Resident) published on 29 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided. Staffing levels are good, so that needs are met. Staff attitude is excellent - caring and professional. Good activities to keep residents engaged. Good standard of accommodation. Can visit anytime and made to feel welcome.
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Review from J B (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise this care home enough - in all aspects of care.
My mother has settled in well, has made many friends amongst the residents and staff. She loves the activities and services. The home is bright and welcoming and the staff are friendly and professional.
They discuss Mum's welfare with
us as appropriate and make Mum feel very much at home.
We are very happy with the home, such a happy, positive place with great care.
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Review from Anne H (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent residential care home.
Lovely residents and good staff.
Varied activities to suit all and well planned trips out regularly.
Clean, bright rooms.
Good laundry service.
Regular hair dresser and chiropodist.
Choice of meals - well balanced.
Lovely garden with furniture.
Staff take time
to provide individual care.
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Review from Julie (Daughter-in-law of Resident) published on 24 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my Mother in law here for a number of years and I'm amazed how wonderful the staff are with all the residents. Everyone is treated with dignity and genuine care, my Mother in Law loves being here, she is very happy, she says its like living in a 5 star hotel!


Thank you to everyone

at Holt House, you really do make a difference.
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Review from D H (Daughter-in-law of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into Holt house in September 2014 - extremely distressed and in great pain, having - for short time - been in another home. They very soon got the pain under control and in spite of never wanting to go in a home she seem settled in due to the love and care of the staff.
Sadly
after sixteen months she died there on the 17th of January. The end of life care she received was ongoing and the family were treated with love and respect. This is a wonderful home where every single member of staff is kind and caring. Many of the staff have been there a long time and even more recent additions are wonderful. Our family would recommend Holt House without reservation.
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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Holt House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.839 for Holt House is calculated as follows: ( (191 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 224 Ratings = 4.839
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Holt House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

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Julie Garrity

Job Title: Home Manager Joined: 2020

I'm Julie, the registered manager at Holt House. I have worked in the care industry from leaving college, working my way up from a nursing assistant to a home manager level.


I have been a home manager for over 15 years and I am passionate about giving our residents the love and support they deserve.


It is a privilege to work in our resident's home.


A quirky fact is I collect tattoos- like them or loathe them they are always a talking point for the residents :)

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Karen Ashby

Job Title: Head of Care Joined: 2021

I'm Karen and my role is Head of Care. More often than not I will be the first person you see when you enter the home as my office is at the entrance. I have over 30 years of experience working in care and I am passionate about our residents.


I enjoy going to the theatre to watch musicals and I am a cat lover.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holt House to verify any information. View our terms and conditions. Holt House has an Enhanced Service - more info.