39/41 Queens Road, Oldham OL8 2AX
Group: Master Palm Properties Ltd
Person in charge: K Adshead (Manager)
Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults
Specialist Care Categories: Alzheimer's
Single Rooms: 26
Shared Rooms: 1
Rooms with ensuite WC: 17
Weekly Charges Guide: Personal Care Single from £333 (These prices are only a guideline, please contact Hadfield House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Hadfield House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Hadfield House has a Review Score of 7.5 (7.543)
The Review Score of 7.5 (maximum of 10) for Hadfield House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hadfield House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.364 for Hadfield House is calculated as follows: ( (4 Excellents x 5) + (7 Goods x 4) ) ÷ 11 Ratings = 4.364
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.179 Points relating to the number of positive Reviews for Hadfield House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Barry (Brother of Resident) on Friday 12 May 2017. Relates to May 2017.
My sister resides at Hadfield House and I'm a regular visitor. I know she is in the right place for her condition as the staff seem well trained and are extremely kind and understanding to residents who I imagine can be extremely difficult.
It's vital for me to know my sister is safe and I feel that's the case at Hadfield House.
Care plans are available to view on request and are current and up to date, management are approachable if any concerns arise as are staff.
The house is clean and tidy. The grounds are well maintained presenting overall a good picture of tranquillity including an outdoor area which is pleasant in nice weather. Entertainment is frequent and all the residents enjoy themselves in their own ways. I have read the official report on Hadfield House and although the conclusion was that `improvement is required` the matters raised at the time of the report are not evident now in my opinion. To conclude, I'm happy that my sis resides here and gives me no reason to worry at all.
How likely would you be to recommend Hadfield House? Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no Care Home Idol entrants who have performed at Hadfield House