Stoneswood, Oldham, Greater Manchester
Stoneswood, Oldham, Greater Manchester
Stoneswood, Oldham, Greater Manchester

Stoneswood Retirement Living is a privately owned development in the beautiful village of Delph, Saddleworth.

Having successfully run a popular registered care home on the site for a number of years, the owners have decided to expand the choice of housing and support provision at Stoneswood for people aged 60 plus.

Now this tranquil rural development includes 5 newly built one and two bedroom ‘assisted living’ apartments and 4 two bedroom ‘independent living’ cottages.

The apartments are housed in a two storey extension to one side of the main building, meaning that the same high quality care and support enjoyed by the care home residents is always on hand, but within your own self contained apartment.

The cottages are set in the grounds of the four acre site and are ideal for independent retired people who may need occasional help and support around the home, or for couples where one partner has higher support needs than the other.

All in all, Stoneswood offers you and your loved ones the perfect mix of peace and tranquillity, privacy and companionship, all within a safe, secure and caring environment.

Group: Northern Care Homes Ltd

Person in charge: Valerie Campbell (Manager)

Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 41

Rooms with ensuite WC: 34

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Lift • Stairlift • Wheelchair access • Gardens for residents

Latest Care Quality Commission* Report on Stoneswood: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

10 Stoneswood has a Review Score of 10 (9.983)

The Review Score of 10 (maximum of 10) for Stoneswood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Stoneswood in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.983 for Stoneswood is calculated as follows: ( (282 Excellents x 5) + (5 Goods x 4) ) ÷ 287 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Stoneswood is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 10 Reviews ÷ 8.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    24
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stoneswood?

  • Extremely LIKELY
    23
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stoneswood

  • Daughter of Resident/Service User
    10
  • Friend of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

We visit our family friend in Stoneswood on a regular basis. Each time we go, we are greeted with welcoming and friendly staff who can't do enough for you. There is always something going on for the residents to enjoy, and the food is lovely. The home is exceptionally clean and well maintained. It's more like a hotel than a home. I would highly recommend Stoneswood and definitely the best home around.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum moved into Stoneswood 5 and a half years ago. It is an excellent home and beautiful inside and out. It is spotlessly clean and very well maintained. All the staff have been brilliant with my mum. Although she had dementia, she is very happy and well looked after. I visit regularly and there is always a welcoming atmosphere. I wouldn't want her to be anywhere else.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I live in the Netherlands but manager to visit my mother several times a year. The staff and management are very accommodating when my family and I visit during a busy time. Everyone here is welcoming kind and compassionate. There have been many occasions when I have been upset when having to say goodbye to my mother. The amazing people here support not only mu mum but also me. Their care and professionalism is second to none and I leave knowing my mother is in the best possible home.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the high standard of care my grandmother receives at Stoneswood. The staff are very friendly and caring and nothing is too much trouble, the management are very approachable, and she is happy and settled in such a homely environment. I would recommend Stoneswood.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It was essential to our family to find the right home to suit my sister needs. We looked at many homes in the area. Stoneswood stood out to us from walking through the door. We were welcomed by the very friendly staff. The home was immaculate with a homely atmosphere. My sister settled well and enjoys the benefits of feeling safe. Nothing is ever too much trouble for the team. We feel happy and contented knowing my sister is being cared for by such dedicated people.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my mum everyday at Stoneswood the care she receives is amazing, the staff are very attentive and respect her needs and dignity. I am offered a drink when I arrive and lunch if I cal at meal times. My mum is happy and joins in with all the activities she loves the volunteers who help out with the activities couldn't have found a better care home for her.

How likely would you be to recommend Stoneswood? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having looked at many homes in the area and asking questions regarding care for our mum, Stoneswood met all our needs. The staff are friendly, hardworking and helped settle our mum into the home. I feel I can approach staff regarding any issues I have and I feel we have an open and honest relationship. The home is always immaculate, smells clean and fresh and a lovely atmosphere.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have nothing but praise for the staff at Stoneswood. They are very patient sometimes in difficult circumstances. My gran is treated with dignity and thoroughly enjoys all the entertainment provided.
The home is kept clean and odourless! The food is of very high quality.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly and attentive staff. Would come into this home myself if it was required. Can come at any time and always welcomed by staff with a cup of tea. We are extremely satisfied with the standard of care. The staff are lovely, treating the residents with the utmost care, dignity and patience. They are responsive to the needs of patients.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is excellent with very good standards. The staff are always available for help with an excellent attitude towards their work, they seem to have the knowledge to help you when you have a problem and can direct you to get help in any way.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Myself and my family cannot praise Stoneswood and its staff highly enough. Everyone who works there from the management to the carers are wonderful. The way they care for my dad who has Alzheimer's is a source of great comfort to us as a family. Nothing is too much trouble for anyone who works there and they care so much for the well-being of all the residents. In the 3 years that dad has been at Stoneswood we have never had cause for complaint. The home is beautifully decorated as are all the bedrooms. To know that dad is so well cared for when we cannot be with him is of great comfort to us all. I would have no hesitation whatsoever in recommending Stoneswood. Making the decision to use a care home for a relative is not an easy one to make for families but the management and staff at Stoneswood helped us so much at the beginning. They know all our names and you really do get the sense that they care for dad as much as we do.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum came to Stoneswood in June 2015 previously to that she had been in care for 2 years in what i would describe as mediocre at best, coming to Stoneswood has been like a dream come true for both my mother and myself. For the first time i am assured of her well being and happiness. The standards are second to none. Mum now looks clean, contented and has regained the weight she lost previously in her last care home. I am so grateful to the manager and her team for providing the best possible care and attention in fantastic surroundings. It just goes to show that excellent standards can be maintained in a care home setting.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Stoneswood Residential home is a beautiful home from home It is extremely clean and odour free. The staff are, without exception, from my experience, are always kind, considerate to every bodies needs and the staffing levels always appear adequate. Every one seems happy and content staff and residence alike.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After months of deep concerns on the prospect of my wife going into care I was persuaded, reluctantly, to accept the inevitability of it. She went into Stoneswood on 1st September 2015 and I have visited her nearly every day since. Everything about Stoneswood is excellent- the level of care, cleanliness (there's absolutely no odour so often associated with care homes) quality and quantity of food, capability of the staff and the management. I know now that my fears were groundless. Top marks Stoneswood in every aspect.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care and provision for residents. Personal attention at all times. Friendly but very professional staff with nothing too much trouble. The setting, accommodation and facilities are wonderful. Thank you for all you do.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has been at Stoneswood for many years now, and I have witnessed her deterioration over this time due to her severe dementia. However, her care and support she has received has been exemplary, in every sphere, both physical and mental. All residents are treated with great dignity and respect which I often feel is extremely important as many residents find it difficult to communicate what there needs are. She has faced many difficult situations over the years, but the staff have always been very knowledgeable, supportive and kind. We are always contacted swiftly by the management team when an issue arises so that she receives the best course of action for her, and her associated problems. Care is often an emotive subject and knowing how well she is looked after, gives our family a real sense of relief and confidence that we have done our very best for her at this late stage of her life. The home itself has undergone some fantastic structural changes to its building over the years, and it now has a great mix of modern facilities, in a warm and friendly home like environment. A true test is being able to walk into Stoneswood at any time of day or night, and knowing that what you are seeing is normal everyday good practice! Well done to all!

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home was of excellent quality, the staff well trained and very attentive. Mum settled quickly aided by the atmosphere around the home in general.

Of all the homes we visited and researched this proved to be by far the best and most suitable.

Would have no hesitation recommending this home to anyone with an elderly relative in need of care.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having visited this home on numerous occasions, I can highly recommend it. It is in a lovely setting, with excellent facilities. The staff are experienced and very caring and cannot do enough to help the residents.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited Stoneswood recently and was really impressed. The staff are absolutely amazing, nothing was too much trouble. They are all happy in their work and talk to the residents and laugh with them all the time. The Xmas decorations and the entertainment over Xmas was fabulous. There was always something going on. My friend is so happy here, it really is just like being part of a large happy family. The cleanliness of the home is unbelievable too. It's virtually like a 5* hotel.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nan went into Stoneswood for approximately 3 weeks for respite care. We were very happy with everything from the quality of care she received, cleanliness, quality of food and their attention to detail. Staff were cheerful and polite.

Her room had all mod cons, really well equipped and decorated to a high standard with a lovely en suite.

Staff were attentive and the communication between them and us as a family was good. I would have no hesitation in recommending Stoneswood for respite or long term residential care.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have had very helpful and considerate attention requesting help for my relative who is extremely happy in this home.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely warm friendly caring home. Mum has lived there for 6 years and has been very happy and well cared for, all the time staff are very welcoming and helpful. Whenever we visit mum is always clean and well presented in her own clothes. Her hair is washed and set every week and she is always smiling. They always try to include mum in all activities. Staff come to us to chat about mum whenever we visit. Highly recommend.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has been a resident at Stoneswood for nearly 12 months. She settled well, due to the kindness and welcoming atmosphere of the home. The care at Stoneswood is excellent. They treat residents with respect and dignity. I visit on a regular basis and observe how lovely the staff are with all the residents and also the visitors. The home is spotless and I have also stayed for meals which are also excellent. I can't praise Stoneswood enough, and I am so grateful that my sister is cared for by such wonderful staff in a lovely environment.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum moved into Stoneswood in January 2015, she is very settled and happy and tells me that she now thinks of Stoneswood as her home and feels very safe living there. She constantly tells me how the staff are lovely and always treat her with love and kindness.

How likely would you be to recommend Stoneswood? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Stoneswood

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Care Homes North West England 2017

Recipient: Stoneswood

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Stoneswood