Amadeus

Hampden Grove, Patricroft, Eccles, Manchester M30 0QU

Group: Bradley Jones and Russell Jones

Person in charge: Russell Jones (Owner/Manager)

Local Authority / Social Services: Salford City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Admission Information: Ages 40+.

Languages Spoken by Staff (other than English): French

Single Rooms: 39

Rooms with ensuite WC: 35

Weekly Charges Guide: Personal Care Single from £431 (These prices are only a guideline, please contact Amadeus to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Amadeus: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Amadeus has a Review Score of 8.1 (8.106)

The Review Score of 8.1 (maximum of 10) for Amadeus is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Amadeus in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.6 for Amadeus is calculated as follows: ( (39 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.6

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.506 Points relating to the number of positive Reviews for Amadeus is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 2 Reviews ÷ 7.8 Target = 0.256

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Amadeus?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Amadeus

  • Daughter of Resident/Service User
    3
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1

Mum came to Amadeus in November 2016, this was a stressful and worrying time for myself and family, as putting your parent into a care home can be upsetting. However, I really needn't have worried as the care and attention mum has received has been wonderful. Russell and his staff have been extremely caring and understanding of mums complex needs as she suffers from Alzheimer's, and can sometimes be challenging. The Manager and his staff have always been accommodating and nothing is to much trouble. He is always looking at ways to help manage mum's illness, even giving his staff extra professional training.
Amadeus is a clean, tidy and welcoming environment. Entertainment is a regular occurrence and the activity coordinator involves the residents on a daily basis with group activities.
I would not hesitate to recommend Amadeus to anyone who is looking for a care home for their loved one.

How likely would you be to recommend Amadeus? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum stayed at Amadeus for just over a year following her stroke in 2015. The staff at the home are fantastic and work very hard, mum was immediately put at ease on her arrival at the home even with her speech difficulty, the staff were patient with her and allowed her to take her time trying to communicate with them. Mum got on with each and every member of the staff and every day she was laughing and joking with them. Herself and the staff were very upset when the day came for her to leave to move into her "granny annexe" We will definitely be keeping in touch with staff members and will pop in from time to time to say hello.

The only negative comment mum has was the food, very bland and lacked much taste.

I would definitely recommend Amadeus.

How likely would you be to recommend Amadeus? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Russell Jones, Manager at Amadeus responded to this review on 30 Mar 2017:

Thank you for your kind words, we strive to ensure that all aspects of our home meet the high standards expected. Following your comments, we will hold a residents meeting to discuss the menu within the Home. Our last internal audit results for catering food was in November where 73% were very satisfied and 26% were quite satisfied. We hope to improve on this.

I was extremely apprehensive about having to place my Mother in care. I needn't have worried at all. Amadeus was the first Care Home that I visited and straight away I was taken in with the atmosphere there. I didn't book an appointment, I just turned up mid-morning. The residents were engaged in a quiz noisily taking part. The staff were all happy and smiling. I was shown around by the manager and his dog. He brings his dog nearly every day and everyone makes such a fuss of her and she makes a fuss of the Residents too. Care for my Mother couldn't have been better. I would strongly advise anybody to really consider Amadeus, I don't think they will be disappointed.

How likely would you be to recommend Amadeus? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Russell Jones, Manager at Amadeus responded to this review on 08 Nov 2016:

Thank you so much for your kind words and your donation of the garden table. It is greatly appreciated.

My Aunt, resident at the home for nearly 2 years. Before choosing a place for her at Amadeus, I had visited various others. However I was immediately impressed by the cleanliness and atmosphere at the home. The Manager and all the staff are always in hand, and continued to provide excellent help for my aunt who needed lots of care. Plenty of activities throughout the week, and the residents are looked after very well. The rooms are a good size and kept clean and comfortable. I would be happy to recommend Amadeus to anyone who has a relative who needs the highest standard of care.

How likely would you be to recommend Amadeus? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home has caring and hard working members of staff. The rooms are of good size allowing the residents to have privacy if needed and surrounded by their own furniture and possessions. The activities and outings amuse and entertain the residents

How likely would you be to recommend Amadeus? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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