Hillbrook Grange

Ack Lane East, Bramhall, Stockport SK7 2BY
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8.4 22 Reviews
  • Hillbrook Grange, Stockport
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Care Provided by Hillbrook Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1115 – £1621
  • Self-Funded Residential Dementia Care: £1115 – £1621
  • RESPITE Self-Funded Residential Care: £1115 – £1621
  • RESPITE Self-Funded Residential Dementia Care: £1115 – £1621

These prices are only a guideline, please contact Hillbrook Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Hillbrook Grange Residential Care Home Ltd
  • Voluntary / Not for Profit Owned

Person in Charge

  • Rosaleen Charles (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (41)
  • Single Rooms with Ensuite Wet Room (12)
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Hillbrook Grange Reviews (22)

8.4

Hillbrook Grange has a Review Score of 8.4 (8.405) out of 10, based on 5 reviews in the last 2 years.
Over all time Hillbrook Grange has 22 reviews.

Overall Experience
  • 13
  • 8
  • 1
  • 0
  • 0
Date Published
  • 22
  • 3
  • 3
  • 5
  • 17
Reviewer Connection to Hillbrook Grange
  • 12
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from C D (Friend of Resident) published on 18 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hillbrook Grange is very welcoming. The staff are always friendly and helpful. The facilities are clean and well kept, with a variety of different areas to relax. Residents are treated with kindness, dignity and respect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barb G (Daughter of Resident) published on 8 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has a real heart with very friendly and efficient staff. My mother has been resident for over 12 months and has been extremely well cared for. Lovely gardens for when the sun shines and cosy lounges and bedrooms. I feel Hillbrook is a cut above others and if I have to go in a home Hillbrook
will be top of the list!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.405)

Overview of Review Score

The Review Score of 8.4 (8.405) out of 10 for Hillbrook Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.542 for Hillbrook Grange is calculated as follows: ( (38 Excellents x 5) + (15 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 59 Ratings = 4.542
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.863 Points relating to the number of positive Reviews for Hillbrook Grange is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 4 Positive Reviews ÷ 8.2 = 0.488
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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