Lisburne Court

Alfreton Road, Offerton, Stockport SK2 5LU
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9.9 111 Reviews
  • Lisburne Court, Stockport
Lisburne Court is a specialist dementia care home, providing convenient up and down living spaces, with kitchens, dining rooms and bright and spacious lounges available on the ground and first floor, so that less mobile residents can enjoy home comforts without negotiating stairs or lifts.

A varied activities programme, organised by a dedicated activity and lifestyle facilitators, means there is much to enjoy and get involved in.

Special diets are catered for, by the in-house catering team as well as specialist catering partner Apetito, as the home looks to support good nutrition alongside quality care.
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Care Provided by Lisburne Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Hayley Weston (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (48)

Lisburne Court Reviews (111)

9.9

Lisburne Court has a Review Score of 9.9 (9.865) out of 10, based on 42 reviews in the last 2 years.
Over all time Lisburne Court has 111 reviews.

Overall Experience
  • 90
  • 19
  • 2
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Date Published
  • 111
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  • 42
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Reviewer Connection to Lisburne Court
  • 51
  • 24
  • 8
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  • 4
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  • 2
  • 2
  • 2
  • 1
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  • 1
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Total of 111, showing 101-111
Review from J P (Daughter of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this home are exceptionally helpful and have made myself so secure in the care they are providing for my father. He has dementia and it is a very painful road for myself and my family but this care home is outstanding in all respects.
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Review from Susan D (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy in Lisburne Court, which makes me very happy. She is cared for with superb professionalism and dignity. I cannot praise every member of staff enough. The food is delicious and nutritious and arts, crafts and entertainment are supplied and encouraged. Trips out are also on the agenda.
The level of care is amazing and as a family, we cannot fault it. The home is always spotlessly clean. If I had to mark it out of 10, I would give it a 10. Top notch, first class in all areas.
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Review from Stewart R (Son of Resident) published on 23 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum had to be placed into a care home back in February, living overseas I had the daunting task of locating a home for Mum before returning overseas. The manager and assistant manager at the home were wonderful there is no other word to describe the help they gave me. Mum has settled in and the staff
are just the best. It has given me peace of mind to know that Mum is safe and being so well looked after.
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Review from B M (Wife of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lisburne Court is the most caring, organised, welcoming residential home I have been connected to. My husband is so well looked after by all the caring staff and the manager and deputy are extremely approachable and will always sort out a problem straight away. I cannot say enough about the care my
husband gets. Wonderful people from manager to carers and the activity leader. Also catering staff and cleaners.
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Review from O V (Daughter of Resident) published on 18 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was visiting the day centre as she does regularly. On this particular day, I was picking her up about 2ish so I could take her home then pick my children up from school. As I arrived they had entertainment on when I arrived and I knew I was going to have difficulty taking mum away as she loves
music so I knew I'd be a party pooper. As predicted mum was adamant she wasn't leaving and I became distressed as time went on and I was on a time scale. The ladies working there that day were so helpful at first she wouldn't leave for them either one of the ladies went to ask if she could stay the night which by then had become an option. One of the ladies was still talking to her then all of a sudden she said she would come if she could come again. I was so grateful for their help, support and understanding of my situation and obviously, I am happy with the care that my mum receives here. Thank you.
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Review from Kathryn W (Daughter of Resident) published on 9 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is a wonderful place for a family member to be. All the staff are always really approachable, very friendly and have a lovely caring attitude, they are always giving hugs to residents.
Nothing is too much trouble and it shows with the calm feeling within the building. Good food and if there
are any problems or dietary needs, they are catered for immediately. It is nice to see a manager that is also willing to he involved with the residents. Nothing is a problem, always approachable and always had time to speak to you.
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Review from Muriel L (Wife of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit daily and I am well satisfied with my husband's treatment and care.
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Review from Carole N (Daughter of Resident) published on 10 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, local home, near to shops, staff treat family and residents with dignity and respect.
Reply from Kath Longmire, Manager at Lisburne Court

I would like to thank you for your lovely comments

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Review from Sue K (Daughter of Resident) published on 27 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at this care home for two and three quarter years. She has Alzheimers Disease and needs help with everything. No longer recognises anyone and cannot talk but does sing a lot of the time (la la not words). The staff at the home have been lovely with her. She is always clean and gets
lots of hugs from the carers. When she unfortunately fell off her chair and banged her head recently. I was told by the ambulance man that Lisburne Court was definitely one of the better homes in the area. The home is always welcoming to family members and has a lovely open environment with compassionate and friendly staff.
Reply from Kath Longmire, Manager at Lisburne Court

I would like to thank you for the lovely comments you have made about Lisburne Court and our staff, its a pleasure to work here at Lisburne

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Review from Barbara G (Daughter of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Plenty of staff. Very caring. Very helpful. Mum seems happy.
Reply from Kath Longmire, Manager at Lisburne Court

Thank you for the lovely comments.

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Review from John B (Husband of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home Lisburn Court and the patients well looked after, they all seemed to be lovely and clean, fed and they have plenty of attention from the staff.
Reply from Kath Longmire, Manager at Lisburne Court

Thank you for your lovely comments

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Lisburne Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.865 for Lisburne Court is calculated as follows: ( (454 Excellents x 5) + (38 Goods x 4) + (9 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 504 Ratings = 4.865
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lisburne Court is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Hayley

Hayley Weston

Job Title: Home Manager Joined: 2019

Hayley has worked with Borough Care for over 25 years, beginning her career in 1999, and has been the Home Manager for Lisburne Court since August 2019.


Hayley enjoys working in care because she wants to make a real difference and ensure our residents have everything they want and need, and says her team is special because they are a fantastic bunch of people; ‘They all go above and beyond from doing hair, joining in the activities and ensuring our residents are well looked after.’


Her favourite thing about the residents is that no one is the same. She said, ‘All our residents are individuals and all have unique qualities. They are fantastic. Lisburne Court is a busy home with lots of activities going on.’

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