Richard House

My mum has just spent her last twelve months at Richard house. We were initially very worried about putting mum in a home, it’s a very difficult thing to do, but from the beginning, she received nothing but kindness and consideration from the manager and his team. They did activities and took mum out shopping. The food was good, the only thing she didn’t like was the fish on Fridays. Rooms were cleaned daily and there were clean towels daily. There was also laughter! When we took her out, she was glad to get back to what in the end she called 'home'. Mum died peacefully at Richard House. We all stayed with her the last few days, with the staff being very respectful, ministering to her needs, bringing us cups of tea and really caring. We are so grateful to you all for being such wonderful and caring people, we would have no hesitation in recommending Richard House to anyone.

Would highly recommend Richard House.

It was the first time this has happened and I was a bit anxious. However the staff were very kind and reassuring. They had time for the residents and were very good at following care needs up.

Individual needs were catered for ensuring dignity and respect.

I would certainly be happy for Mum to return here if needed, and more importantly, my Mum would be happy to do so.

A big 'Thank you' to all the staff