Care Homes Owned by Denmax Ltd

on every visit we ask her if she wants to come home. My sister always replies with "no " which reassures us that she is happy & content. The staff are incredibly attentive, caring and kind, ensuring my sister's needs are always met with dignity & respect. Their patience, compassion & dedication shine through in every interaction giving us great peace of mind as a family.
We truly cannot thank the staff enough for the love & care they give my sister each and every day.
They have created a safe warm & supportive environment where my sister is clearly thriving. From the bottom of our hearts we are deeply grateful. X

class.
Mum likes her food and she described the food as, "Brilliant, I cannot fault it!" There was always a wide choice and she enjoyed every meal. All visitors were made to feel welcome and the staff were all so positive. Her room was spotless, as were the communal areas. Woodland Villa is a credit to the profession.

so very safe secure
The food is off the scale. The chef on duty when I had my friend for lunch stated "we do not do small portions The Residents are allowed to have s much as they want".
In safety and carefully, I do all I can such as tidying my bed. A carer has to wash and cream my back and I do he rest. Due to my disabilities I find having a shower too tiring.
The love, care, support and words of encouragement that I receive from the management team and every member of staff I am unable to praise enough, express my grateful thanks. I have my door open 24/7- privacy when I need it. I am so very proud of Woodland Villa and the way in which I am treated, loved & cared for.

clear that all of the staff are compassionate to their patients and the engagement with my mum was second to none and allowed her to settle into her temporary home with ease. The home is spotlessly clean, the food is excellent, and all of the staff go the extra mile for the residents and, the resident's family by keeping them updated and welcomed during visits. I have no hesitation whatsoever in recommending Woodland Villa.

The staff treat all residents with kindness and always try to ensure they are listened to, often just stopping to chat and make sure they are OK. I couldn't wish for a better home for my mum.

mum had to eat her meals in her room on her own for a week and a half. We had concerns about Mum's oxygen that it wasn't being regularly monitored by staff sometimes the oxygen was on but the airflow was off, empty oxygen cylinder and the oxygen wasn't even switched on. Family informed the medical staff but this still continued, we would be extremely concerned of this and we would visit at least three times a day. Just be aware this home is now on a safeguard not from the family but from the doctors when they admitted Mum to the hospital.

the food, which is very good and enjoying the company. Other services are provided by the activities coordinator, chefs, laundry and maintenance staff. The owner and staff are very caring, and the standard of care is first-class. Every time we visit, we are greeted with a smile from every member of staff, and the home ethos is that everybody is family, and that is true.

shopping. The food was good, the only thing she didn’t like was the fish on Fridays. Rooms were cleaned daily and there were clean towels daily. There was also laughter! When we took her out, she was glad to get back to what in the end she called 'home'. Mum died peacefully at Richard House. We all stayed with her the last few days, with the staff being very respectful, ministering to her needs, bringing us cups of tea and really caring. We are so grateful to you all for being such wonderful and caring people, we would have no hesitation in recommending Richard House to anyone.

day. My grandmother has now decided to stay at Woodland Villa permanently as she is so much happier with the company and care provided. She has a beautiful clean room and her clothes are washed, ironed and back to her after a day. The boss and management are excellent, nothing is too much trouble.

offered choices throughout the day.
Would highly recommend Richard House.

was well looked after in cleanliness and without any smell. I cannot thank the staff enough for being there for me.

care and OT's. My time here has shown me nursing and care is given professionally and properly by all staff with warmth, inclusion and dignity. Other services are provided by an activities coordinator, chefs, laundry and maintenance staff. The home is kept very clean by a staff of three and p/t staff. The well funded activities coordinator with her enthusiasm includes every resident in games, quizzes, trips, gardening, p/t staff assist. Laundry is returned clean and ironed the next day. Maintenance responds immediately to any reported fault. Chefs menu is age, ethnicity and personal preference related. Served in a dining room or rooms, it is hot, ample and well presented. The home has no smell.

needs were catered for ensuring dignity and respect.

I would certainly be happy for Mum to return here if needed, and more importantly, my Mum would be happy to do so.

A big 'Thank you' to all the staff