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- 33 Rooms
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Denmax Ltd Reviews (16)
Reviews posted for members of Denmax Ltd
Review of
Woodland Villa
from Lin O (Sister of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has been in Woodland Villa plymouth for 4 years. He is treated with respect as is his family. Nothing is too much trouble. Food is good and a lot of variety. He is now risk feeding but they still take great care with him. They have activities on certain days and every one is excluded no matter
there disabilities.
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Review of
Woodland Villa
from Maxine S (Respite Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm a resident at the moment in Woodland Villa, I can honestly say it's the best care home I have had the pleasure of coming into,..up to now it's always been my husband who needed 24 hour care, my only experience of care home was the 1s he was placed in..which they wasn't very nice at all, I love it
being in this home has really opened my mind to what should happen in Nursing/Care homes, the staff at Woodland Villa go above and beyond to care for the residents, it's like they treat us residents as there family, they are very respectful towards us all, nothing is too much trouble for them, I can say that bout every member of staff, if there is a problem it's sorted there and then, I must say bout the food I'm an ex chef, I was worried bout the food, as I had seen the food my husband used to be fed it was terrible, but the food in Woodland Villa is outstanding, we have lots of variety, fresh veg, always different choices of food at each setting, I would willing recommend Woodland Villa
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Review of
Woodland Villa
from Caroline S (Sister of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to thank the staff for their continued care for my sister, who is Mentally handicapped. I can visit at any time, on any day, and my sister always looks the picture of health, clean, presentable and always smiling.
Although my sister cannot communicate fully, she can answer yes or no,
Although my sister cannot communicate fully, she can answer yes or no,
on every visit we ask her if she wants to come home. My sister always replies with "no " which reassures us that she is happy & content. The staff are incredibly attentive, caring and kind, ensuring my sister's needs are always met with dignity & respect. Their patience, compassion & dedication shine through in every interaction giving us great peace of mind as a family.
We truly cannot thank the staff enough for the love & care they give my sister each and every day.
They have created a safe warm & supportive environment where my sister is clearly thriving. From the bottom of our hearts we are deeply grateful. X
We truly cannot thank the staff enough for the love & care they give my sister each and every day.
They have created a safe warm & supportive environment where my sister is clearly thriving. From the bottom of our hearts we are deeply grateful. X
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Review of
Woodland Villa
from Jacqueline C (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Woodland Villa Care Home provided excellent respite care to my mum, (SW) over 4 weeks. The staff are truly outstanding. They always made sure all her needs were met and she was getting better. Nothing was too much trouble. They worked very well with outside agencies to ensure the care provided was first
class.
Mum likes her food and she described the food as, "Brilliant, I cannot fault it!" There was always a wide choice and she enjoyed every meal. All visitors were made to feel welcome and the staff were all so positive. Her room was spotless, as were the communal areas. Woodland Villa is a credit to the profession.
Mum likes her food and she described the food as, "Brilliant, I cannot fault it!" There was always a wide choice and she enjoyed every meal. All visitors were made to feel welcome and the staff were all so positive. Her room was spotless, as were the communal areas. Woodland Villa is a credit to the profession.
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Review of
Woodland Villa
from David C (Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On Friday 20th of June was not the first time I have been questioned about Woodland Villa. This has happened when I met new patient transport crew at the medical appointment that I have not been to before.
This is how I would reply:
I am not the only resident or spokesperson
10+ star rating
I feel
This is how I would reply:
I am not the only resident or spokesperson
10+ star rating
I feel
so very safe secure
The food is off the scale. The chef on duty when I had my friend for lunch stated "we do not do small portions The Residents are allowed to have s much as they want".
In safety and carefully, I do all I can such as tidying my bed. A carer has to wash and cream my back and I do he rest. Due to my disabilities I find having a shower too tiring.
The love, care, support and words of encouragement that I receive from the management team and every member of staff I am unable to praise enough, express my grateful thanks. I have my door open 24/7- privacy when I need it. I am so very proud of Woodland Villa and the way in which I am treated, loved & cared for.
The food is off the scale. The chef on duty when I had my friend for lunch stated "we do not do small portions The Residents are allowed to have s much as they want".
In safety and carefully, I do all I can such as tidying my bed. A carer has to wash and cream my back and I do he rest. Due to my disabilities I find having a shower too tiring.
The love, care, support and words of encouragement that I receive from the management team and every member of staff I am unable to praise enough, express my grateful thanks. I have my door open 24/7- privacy when I need it. I am so very proud of Woodland Villa and the way in which I am treated, loved & cared for.
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Review of
Woodland Villa
from Christopher N (Son of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After a week in hospital the Occupational Therapy Team recommended that my mother was placed in to residential care at Woodland Villa prior to her return to home. My mother cannot praise the care she has received from the home's nursing, and administration staff, highly enough. From the outset it was
clear that all of the staff are compassionate to their patients and the engagement with my mum was second to none and allowed her to settle into her temporary home with ease. The home is spotlessly clean, the food is excellent, and all of the staff go the extra mile for the residents and, the resident's family by keeping them updated and welcomed during visits. I have no hesitation whatsoever in recommending Woodland Villa.
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Review of
Woodland Villa
from M M (Daughter of Resident) published on 10 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was placed here following a lengthy spell in hospital and various other care facilities, I cannot praise the owners and staff enough for the care and compassion shown to my mum. Mum has been awarded permanent residential status and is extremely happy as she feels safe, well cared for and valued.
The staff treat all residents with kindness and always try to ensure they are listened to, often just stopping to chat and make sure they are OK. I couldn't wish for a better home for my mum.
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Review of
Woodland Villa
from J B (Daughter of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Woodland Villa is inadequate. Unfortunately, Mum was placed here by the hospital board. Mum had a lung condition which meant she had to have oxygen 24/7. Woodland Villa found it difficult to obtain Oxygen cylinders to allow Mum to meet other residents in the dining room when having lunch and dinner,
mum had to eat her meals in her room on her own for a week and a half. We had concerns about Mum's oxygen that it wasn't being regularly monitored by staff sometimes the oxygen was on but the airflow was off, empty oxygen cylinder and the oxygen wasn't even switched on. Family informed the medical staff but this still continued, we would be extremely concerned of this and we would visit at least three times a day. Just be aware this home is now on a safeguard not from the family but from the doctors when they admitted Mum to the hospital.
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Review of
Woodland Villa
from Barry S (Son of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother went into the home at 99 years old, and we did not think she would last till 100 years old. But with the care and love she has received, she celebrated her 100th birthday with a party that the home arranged and family were able to come in as well, and it was a fantastic day. She is still enjoying
the food, which is very good and enjoying the company. Other services are provided by the activities coordinator, chefs, laundry and maintenance staff. The owner and staff are very caring, and the standard of care is first-class. Every time we visit, we are greeted with a smile from every member of staff, and the home ethos is that everybody is family, and that is true.
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Review of
Richard House
from Elizabeth B (Daughter of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has just spent her last twelve months at Richard house. We were initially very worried about putting mum in a home, it’s a very difficult thing to do, but from the beginning, she received nothing but kindness and consideration from the manager and his team. They did activities and took mum out
shopping. The food was good, the only thing she didn’t like was the fish on Fridays. Rooms were cleaned daily and there were clean towels daily. There was also laughter! When we took her out, she was glad to get back to what in the end she called 'home'. Mum died peacefully at Richard House. We all stayed with her the last few days, with the staff being very respectful, ministering to her needs, bringing us cups of tea and really caring. We are so grateful to you all for being such wonderful and caring people, we would have no hesitation in recommending Richard House to anyone.
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Review of
Woodland Villa
from Jess E (Granddaughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My grandmother came to Woodland Villa after a nasty fall at home. Straight away she felt at ease and is well looked after. The staff are very helpful and kind. She enjoys the activities in the big light garden room with the other residents. She is really enjoying the food and has a wide variety each
day. My grandmother has now decided to stay at Woodland Villa permanently as she is so much happier with the company and care provided. She has a beautiful clean room and her clothes are washed, ironed and back to her after a day. The boss and management are excellent, nothing is too much trouble.
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Review of
Richard House
from Michelle B (Daughter of Resident) published on 12 December 2018 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Unfortunately, mum had to have a respite stay at Richard House due to ill health, we have found the staff to be very welcoming and warm. Mum is very happy with her room and has everything she needs around her, mum finds her room to be cosy and warm. Meals are always presented nicely and mum is always
offered choices throughout the day.
Would highly recommend Richard House.
Would highly recommend Richard House.
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Review of
Woodland Villa
from Jean W (Respite Resident) published on 17 September 2018 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was discharged from hospital following my operation, for respite care until able to return home, I wish to say that my time spent at Woodland was a very restful one, with excellent care both day and night, the food was great and the added luxury of having my clothes laundered was a bonus. The home
was well looked after in cleanliness and without any smell. I cannot thank the staff enough for being there for me.
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Review of
Woodland Villa
from Stephen S (Resident) published on 26 September 2017 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a resident of Woodland Villa for over two years and before that placed here for respite care. I was placed here for respite care, discharged here from hospital and chose to stay for the nursing care because of the esteem this home is held in by local hospitals, doctors, outside nursing,
care and OT's. My time here has shown me nursing and care is given professionally and properly by all staff with warmth, inclusion and dignity. Other services are provided by an activities coordinator, chefs, laundry and maintenance staff. The home is kept very clean by a staff of three and p/t staff. The well funded activities coordinator with her enthusiasm includes every resident in games, quizzes, trips, gardening, p/t staff assist. Laundry is returned clean and ironed the next day. Maintenance responds immediately to any reported fault. Chefs menu is age, ethnicity and personal preference related. Served in a dining room or rooms, it is hot, ample and well presented. The home has no smell.
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Review of
Woodland Villa
from Jan D (Resident) published on 15 August 2017 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
The home is dirty never seen anyone use a vacuum. Food is sometimes cold or not cooked properly, not enough to eat, room needs curtains hung properly.
Would not recommend this home at all, in fact, I think it could do with an outsider checking it.
Would not recommend this home at all, in fact, I think it could do with an outsider checking it.
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Review of
Richard House
from Janet G (Daughter of Resident) published on 19 November 2015 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Mum had a recent spell in Richard House for respite care which Social Services kindly organised.
It was the first time this has happened and I was a bit anxious. However the staff were very kind and reassuring. They had time for the residents and were very good at following care needs up.
It was the first time this has happened and I was a bit anxious. However the staff were very kind and reassuring. They had time for the residents and were very good at following care needs up.
Individual
needs were catered for ensuring dignity and respect.
I would certainly be happy for Mum to return here if needed, and more importantly, my Mum would be happy to do so.
A big 'Thank you' to all the staff
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Frequently Asked Questions about Denmax Ltd
How many Care Homes does Denmax Ltd own?
Denmax Ltd own 2 Care Homes.
Which Denmax Ltd Care Homes have the highest review score?
Woodland Villa & Richard House have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Denmax Ltd to verify any information. View our terms and conditions.