Size 33 rooms
- Older Person Care
- Permanent Care
- Respite Care
- Residential Care
Size 33 rooms
Denmax Ltd has a Group Review Score of 8.3 (8.314) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Denmax Ltd must have a Review Score.
I was admitted to Richard House by my social worker for respite care because I wasn't coping very well at home. I stayed there for six weeks. The staff were very caring. I felt the day staff were more caring than the night staff. I felt the night staff just wanted everyone in bed by 10pm which was...
I was admitted to Richard House by my social worker for respite care because I wasn't coping very well at home. I stayed there for six weeks. The staff were very caring. I felt the day staff were more caring than the night staff. I felt the night staff just wanted everyone in bed by 10pm which was too early for me. However if the time came when I may have to move to permanent care I don't think I would look anywhere else for that. Thank you George (The manager), Elizabeth, Vicky, Sheba, Lauren, Adam, Chloe and Dinil. Sorry if I missed anyone out. Also big shout out to Ralph (thank you for finding a tv for me.) Also Ian who was lovely to chat to and helped me with loads of stuff.
My mum has just spent her last twelve months at Richard house. We were initially very worried about putting mum in a home, it’s a very difficult thing to do, but from the beginning, she received nothing but kindness and consideration from the manager and his team. They did activities and took mum...
My mum has just spent her last twelve months at Richard house. We were initially very worried about putting mum in a home, it’s a very difficult thing to do, but from the beginning, she received nothing but kindness and consideration from the manager and his team. They did activities and took mum out shopping. The food was good, the only thing she didn’t like was the fish on Fridays. Rooms were cleaned daily and there were clean towels daily. There was also laughter! When we took her out, she was glad to get back to what in the end she called 'home'. Mum died peacefully at Richard House. We all stayed with her the last few days, with the staff being very respectful, ministering to her needs, bringing us cups of tea and really caring. We are so grateful to you all for being such wonderful and caring people, we would have no hesitation in recommending Richard House to anyone.
Unfortunately, mum had to have a respite stay at Richard House due to ill health, we have found the staff to be very welcoming and warm. Mum is very happy with her room and has everything she needs around her, mum finds her room to be cosy and warm. Meals are always presented nicely and mum is...
Would highly recommend Richard House.
It was the first time this has happened and I was a bit anxious. However the staff were very kind and reassuring. They had time for the residents and were very good at following care needs...
It was the first time this has happened and I was a bit anxious. However the staff were very kind and reassuring. They had time for the residents and were very good at following care needs up.
Individual needs were catered for ensuring dignity and respect.
I would certainly be happy for Mum to return here if needed, and more importantly, my Mum would be happy to do so.
A big 'Thank you' to all the staff
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