Fir Trees

Gorse Hall Road, Dukinfield SK16 5HN
Review Us
9.6 70 Reviews
  • Fir Trees, Dukinfield
At Fir Trees care home, situated on the edge of the Cheshire Plain, in a residential part of Dukinfield, the team support older people to lead their best lives with personalised residential and residential dementia care.

The friendly and welcoming care home boasts en-suite rooms, a hair salon, quiet room and minibus for trips out, ensuring residents can stay connected with their local community. The team also understand how important it is to spend time with loved ones, and whether it be to enjoy a quiet drink or a special meal, visitors are always welcome.

Fir Trees take a holistic approach to care, ensuring all residents are able to lead a positive quality of life with the peace of mind that their care needs are supported. Getting to know residents personally, the team work hard to make sure every day offers something to look forward to.
Show Fir Trees on the Map

Care Provided by Fir Trees

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Stairlift
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1074
  • Self-Funded Residential Dementia Care: from £1118
  • RESPITE Self-Funded Residential Care: from £1181
  • RESPITE Self-Funded Residential Dementia Care: from £1230
The price(s) shown are provided by the care home. Contact Fir Trees for full pricing details and T&Cs.

Contact Fir Trees to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Fir Trees to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicole Gunning (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (46)
  • Single Rooms with Ensuite Wet Room (2)

Fir Trees Reviews (70)

9.6

Fir Trees has a Review Score of 9.6 (9.641) out of 10, based on 15 reviews in the last 2 years.
Over all time Fir Trees has 70 reviews.

Overall Experience
  • 49
  • 19
  • 2
  • 0
  • 0
Date Published
  • 70
  • 8
  • 8
  • 15
  • 55
Reviewer Connection to Fir Trees
  • 33
  • 12
  • 7
  • 5
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 70, showing 21-40
Review from Pamela M (Daughter of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am pleased to say that each and every time I visit Fir Trees, the staff are very pleasant and are constantly engaging with all the residents. They offer an abundance of reassurance by speaking to them with respect and holding their hands should they need a little TLC. The staff are always keen to
give me an update on my dad when I phone. Well done to the manager and all the staff at Fir Trees for making my dad feel comfortable, safe and a valued resident.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Daughter of Resident) published on 23 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my dad to Fir Trees to be near family as he has lived in Wales for the past thirty years. His wife (my step mum) had also recently passed away. My dad has settled really well and everybody has been so kind and made him and us, as a family, very welcome. All the staff look after him and nothing
is too much trouble. He especially likes the cakes and puddings.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H L (Granddaughter of Resident) published on 11 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was wary of putting my gran in a care home after hearing so many horror stories but knew Fir Trees would be different from our first visit. The home is extremely clean, the staff are warm and welcoming and can't do enough to help gran. She is happy and well looked after and it's so lovely to see her
happy face when I visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen G (Son of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mum and dad were residents at Fir Trees. Unfortunately, my dad passed away in August and all the staff were brilliant through that difficult time. I cannot praise all the carers enough. They took my mum to dad's funeral and cared for her throughout. Thank you all at Fir Trees.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven B (Daughter of Resident) published on 9 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst our Mum's admission to Fir Trees was very sudden, due to her husband and main carer dying unexpectedly, she has settled very well.


This can only be attributed to the amazing team of staff who look after her with dedication, professionalism and above all a caring approach.


Nothing is ever

too much trouble and has always given us the utmost confidence that in our absence she is in the safest of hands.


Her stay up to this point has not always been smooth, with her requiring hospitalisation when she developed sudden heart failure. When she was eventually discharged, she had lost a great deal of weight, developed a huge sacral pressure sore and lost her mobility. However, as a direct result of the amazing care and attention, as well as the lovely food she has received from the staff she is now back to her original mobility and her pressure sore is healed.


I asked our mum for her opinion, to which she replied, "they can't do enough for me".

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise M (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had to go into a care home. I didn't want him to but he had Vascular Dementia and I was finding it very hard to cope at home. From the moment I went to view it, I knew this was the one. I was greeted and shown around, the staff were so friendly, so I agreed! Hence dad went in 17th February 2022
.. he had eleven fabulous weeks there, they looked after him like he was one of their own family, right from getting up to going to bed.


The meals were excellent nothing was too much trouble to ask for. As dad's Dementia progressed his meals had to be done special, and once again fabulous. If dad wanted a lie in then he would have a lie in every resident is treated the same. This care home let me become his daughter for eleven weeks and not the carer with whom I was at home. My dad absolutely loved the staff and had many a joke with them. Unfortunately, Vascular Dementia got the better of him and dad passed away very peacefully on 10th May 2022. I thank them so much.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Daz B (Grandson of Resident) published on 29 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad moved into this home a couple of months ago. The management and staff have been brilliant and reassured me. Its a really friendly home and has an inviting feel to it. My grandad brought me up so he is like a dad to me so it means a lot that I make sure he receives the care he gave me. I would
highly recommend this home to anyone looking for a care home. The manager and deputy manager take the time to answer any worries you might have before moving in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy B (Daughter of Resident) published on 1 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After taking the heartbreaking decision to get a third-party involved in Dads care due to dementia we were directed to Fir Trees.
Dad has thrived whilst in their care. This is due to the care and dedication of the staff. Everyone knows Dads name there’s always a kind friendly face guiding him through
his day. The staff are also very accommodating.
Dad has a homely spacious ensuite room with a TV which he can come and go to as he pleases.
The communal areas are always clean and tidy. Dad enjoys the lounge room where he is able to take part in the activities.
There is a garden to at Fir Trees which is a big plus for Dad as he loves being outside.
The management team are always willing to listen and do their utmost to help and put the family at ease with any concerns. A visit is only a phone call away.
Fir Trees allows us to be daughters again and has given Dad an extended family that can be there 24/7 for that we thank them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gail S (Daughter of Resident) published on 5 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Fir Trees care home for 5 weeks short of 5 years when she passed away peacefully at the home on the 6th of October. Throughout mum’s time at the home, her care was to the highest standard, staff was always showing empathy, polite and professional at all times. Mum’s bedroom
was always spotlessly clean, bright and airy as are all areas at Fir Trees i.e. dining rooms, communal lounges, etc. As mum’s dementia progressed, I was always kept informed on how things were going, if I had any questions regarding her health there was always somebody available to put my mind at rest either in person or on the phone. Fir Trees was recommended to me by a friend whose mum is a resident there still, everything she told me about the home has proven to be right, it is a hard decision when a parent has to go into permanent care but when you know they are being looked after by a kind, dedicated, experienced team, it makes decision a whole lot easier and you have peace of mind.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda B (Daughter of Resident) published on 4 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Fir Trees for over 3 years, I find the staff very caring and mum is looked after very well. She has dementia and can be awkward at times but the staff are lovely and patient with her. I would highly recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley F (Daughter of Resident) published on 4 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am confident that my father is well cared for at Fir Trees. Every member of staff that I have met or spoken to has been friendly, professional and caring with my father and even me! I have no issues with Communication, whenever there has been any medical, problems I am contacted immediately.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Son of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout lockdown and the pandemic, staff have worked diligently and painlessly helping to keep residents safe. One can only be impressed by their attitude, approach and dedication. Keep it up!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G K (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cannot find any complaints. The staff are wonderful and my mother has been well cared for. The staff have done a wonderful job throughout this pandemic.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Neal S (Son of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Fir Trees have been excellent in looking after my Mum during the Covid pandemic. Always kind and considerate to meet her needs, I cannot thank them enough. Despite my Mum suffering from dementia the staff have endeavoured to engage her in activities and brighten her day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul W (Son of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must confess to feeling very uneasy when it first became obvious that my dad needed professional care, which my family and I were no longer able to provide. The press loves to report horror stories whenever it can, and I imagine they spin them to suit. However, from the first moment Dad went into
Fir Trees, he was cared for and made to feel valued beyond anything I had expected. Of course, his medical needs were met without question or complaint, but not only that, his social and community needs were met and he was given a tremendous sense of belonging there. Every member of staff made him feel they were delighted to meet him and look after him, not just the care staff, but so did the cleaners, laundry folks, kitchen staff, in fact every member of staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V P (Daughter of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Fir Trees. My mother has been attending the Day Centre a for number of years. Mum, was always happy to attend, I could not fault the excellent care and attention Mum received from the staff at the day centre. When it became obvious that Mum needed full-time residential care. Mum was
fortunate to move into Fir Trees. My mum is thriving and has not looked so happy for a couple of years. The care provision is of a very high standard. Each and every one of the staff are truly dedicated to the residents. It is so reassuring to know my mum is safe, happy and content.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin V (Son of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled in very well and it's the happiest he has been in years.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trish B (Daughter of Resident) published on 31 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Fir Trees is clean, warm and inviting. You can go in anytime and are always greeted with a smile and made to feel very welcome. I often ring twice a day if I haven't managed to get up and it's no trouble to the staff at all.
The care and attention they give the residents is outstanding from the
start of the day right through.
They treat everyone with great respect and understanding with patience. They are also there to support relatives, as times do get tough for me and they always help/support. First-class care all around.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tina C (Niece of Resident) published on 23 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle is a resident. We came to celebrate his birthday with him. My mum and I, this was the first time we have been we were made to feel so welcome, the staff were so nice and helped us celebrate as a family. I would like to say a big thank you to you all. One member of staff took a photo of some
of us. I would like a copy if this is possible. Thank you for a lovely day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary R (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well looked after and enjoys some of the activities provided. The staff are friendly to both mum and family members.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for Fir Trees is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Fir Trees is calculated as follows: ( (136 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 175 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Fir Trees is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (1)

Nicole

Nicole Gunning

Job Title: Home Manager

Introducing Nicole Gunning
Home Manager at Fir Trees, Dukinfield


What does ‘kindness’ mean to you?


“I believe that kind care involves treating people as you would want to be treated, to ensure they lead fulfilled lives.”


Nicole has gained over ten years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Yew Trees previously for a number of years, Nicole closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Fir Trees.


When asked what she enjoys most about her role, Nicole remarked: “I love leading a team and working together to make sure that our Residents receive the best possible care.”


Away from work, Nicole enjoys spending quality time with her son.


If you would like to find out more information about Fir Trees, Nicole has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fir Trees to verify any information. View our terms and conditions. Fir Trees has an Enhanced Service - more info.