Fir Trees

Gorse Hall Road, Dukinfield SK16 5HN
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9.7 64 Reviews
  • Fir Trees, Dukinfield
At Fir Trees care home, situated on the edge of the Cheshire Plain, in a residential part of Dukinfield, the team support older people to lead their best lives with personalised residential and residential dementia care.

The friendly and welcoming care home boasts en-suite rooms, a hair salon, quiet room and minibus for trips out, ensuring residents can stay connected with their local community. The team also understand how important it is to spend time with loved ones, and whether it be to enjoy a quiet drink or a special meal, visitors are always welcome.

Fir Trees take a holistic approach to care, ensuring all residents are able to lead a positive quality of life with the peace of mind that their care needs are supported. Getting to know residents personally, the team work hard to make sure every day offers something to look forward to.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Stairlift
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1008
  • Self-Funded Residential Dementia Care: from £1050
  • RESPITE Self-Funded Residential Care: from £1109
  • RESPITE Self-Funded Residential Dementia Care: from £1155

These prices are only a guideline, please contact Fir Trees to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Nicole Gunning (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (46)

Fir Trees Reviews (64)

Total of 64, showing 41-60
9.7

Fir Trees has a Review Score of 9.7 (9.720) out of 10, based on 11 reviews in the last 2 years. Over all time Fir Trees has 64 reviews.

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Date Published

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Review from K M (Granddaughter of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best thing we did was put gran here. We know she's eaten, she's safe and warm.

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Review from K M (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum had problems walking, poor gait. The day care team was onto this right away. After a quick test, there was a concern of a potential fracture to her hip. We were called, as was the ambulance, at about 2 pm. It arrived at 5 am the following morning. I sat up all night with Mum aided by the night team.
I cannot praise the staff at Fir Trees enough. The only people who let us down were the 'digital team' fielding the ambulance call out.

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Review from Lindsey B (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has changed my mum's life, she is looked after extremely well and the carers are more like her friends.

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Review from Brian H (Son of Resident) published on 12 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Fir Trees is the third such facility I have had experience of and Fir Trees is by far the best I have experienced. The building and facilities are excellent. The treatment my Mother has received is excellent, the Staff are a credit to the care profession and go out of their way to make her happy.
Thanks to all.

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Review from Maureen M (Daughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Fir Trees for seven months now. She has settled in really well.
The care she receives is excellent and I know she is being cared for every day by people who love doing their job and treat the residents as if they were their own family.
I enjoy going visiting Mum now as we can sit and
chat in a friendly environment and all the stress has been lifted so that I can have my own time back to spend with my family at home.

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Review from Eric L (Son of Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Fir Trees from September 2015 until her death in June 2017. In that time she received nothing but expert care and support from a dedicated and professional management and staff. Particularly towards the end of her life, the love and concern of the staff towards her was plain
to see. I could not have wished for a more caring home and staff that Fir Trees and would readily recommend the home.

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Review from Jennifer B (Wife of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy for my husband to be a resident. He is shown love care and dignity. The staff at Fir Trees work hard.

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Review from Allan N (Husband of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in this care home for two years and the care she receives is excellent. The rooms are well furnished and comfortable and the food is excellent with a choice of meals. The staff are extremely caring and are aware of the needs of each resident. The management is very good and complaints
are addressed immediately. An all round good care home.

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Review from B G (Daughter of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to live at Fir Trees in January 2017. This decision didn't come easily for the family. Mum has settled in well over the last 4 1/2 months, knowing she is safe, well cared for, happy and has company of the staff and residents is a huge comfort to all the family. Mum had a fall in March and broke
her femur. Mum has recovered well and I'm sure had it not been for the support of the staff encouraging, assisting her and mums strong will, I wasn't sure it would be as quick as recovery without the care team and recently she has been discharged from the physio team. The majority of the staff are caring, attentive to the needs of my mum. They try their best to make all the family welcome when we visit mum. A huge thank you.

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Review from S W (Son-in-law of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that my mother-in-law is happy and well looked after. I have no complaints.

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Review from G W (Daughter of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has been in Fir Trees as a family we have great peace of mind knowing mum is very well cared for and safe. All the staff are very friendly and very approachable. All our concerns are dealt with quickly.

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Review from Michael H (Brother of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I find the home and staff have cared for my sister very well over the last 5 years or so. I am very satisfied with how they care for her.

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Review from Catherine M (Daughter of Resident) published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Apart from a few times when there was a lack of communication, I found all the staff to be very caring and considerate not just to my Mum but also myself and partner and our family.
She passed away early January 2017 in 'her home'.
We couldn't have been treated any better.

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Review from D L (Daughter of Resident) published on 14 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family were very pleased with the care our mum received in the 3 years and 4 months living at Fir Trees before she died in February 2017. The staff were always lovely and went that "extra mile" particular mention must go to the night staff for their kindness and love for our mum when we could not
be with her. Particularly over the last year, staffing ratios have improved so there is now time for the little extras that contribute to making residents lives as enjoyable as possible. The food is fantastic - all the cooks do a great job to make meals appetising and nutritious. Thank you to everyone for the care and compassion.

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Review from M S (Wife of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and always someone on hand to see to my husband if needed. Clean, the food is very good and although he was only in for respite, they gave me a well earned rest knowing he was being cared for in a good manner all round. I needed respite again but unfortunately, there were no vacancies.

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Review from Julie P (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Fir Trees from October 2013 until her recent death. During this time she was always cared for with the utmost kindness and compassion.
The manager and staff demonstrate utmost commitment and professionalism and have succeeded in creating a lovely warm environment where
everyone is valued.
I felt very well supported during the final weeks of mums life and know she could not have received better care anywhere else.
Durning the past nine months when the current manager was appointed, there have been changes which have enhanced the care provided.
I would highly recommend Fir Trees to any family.

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Review from Jan L (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Firtrees initially for respite, being in the later stages of Alzheimer's and is totally dependent on others for her every need. I or my brother visit daily with my father. Firtrees has a fantastic young manager with a passion for her job and the well-being of the residents. She has
improved staffing levels and staff morale and their standards are high. All residents are treated with dignity and respect and staff chat and have a bit of banter with them where appropriate. The home has no unpleasant smells and is constantly being cleaned, mopped, vacuumed and tidied. Residents are always clean and well groomed and seem settled in their environment. Food is tasty and plentiful with a choice of dishes with snacks and drinks regularly offered. Already Mum has required a doctor and that was dealt with promptly, so has requesting the speech therapist and optician to reassess mum's sight. It has been difficult to come to terms with the fact we cannot care for Mum ourselves any longer but feel reassured that she is in good hands at Firtrees.

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Review from Christine S (Sister of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would definitely recommend the care home. My sister has learning difficulties and other issues including dementia. She is well looked after.

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Review from David G (Husband of Resident) published on 26 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time my wife has been in respite care and it was very nice. The staff were very helpful. Will go again.

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Review from Peter L (Son of Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has received the best care and attention and made comfortable.
No complaints whatsoever.

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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Fir Trees is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.720 for Fir Trees is calculated as follows: ( (92 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 125 Ratings = 4.72

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fir Trees is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (7)

Meet the Team (1)

Nicole

Nicole Gunning

Job Title: Home Manager

Introducing Nicole Gunning
Home Manager at Fir Trees, Dukinfield


What does ‘kindness’ mean to you?


“I believe that kind care involves treating people as you would want to be treated, to ensure they lead fulfilled lives.”


Nicole has gained over ten years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at Yew Trees previously for a number of years, Nicole closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Fir Trees.


When asked what she enjoys most about her role, Nicole remarked: “I love leading a team and working together to make sure that our Residents receive the best possible care.”


Away from work, Nicole enjoys spending quality time with her son.


If you would like to find out more information about Fir Trees, Nicole has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fir Trees to verify any information. View our terms and conditions. Fir Trees has an Enhanced Service - more info.